FaultScore

Mitsubishi Eclipse Cross vs BMW 428I

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mitsubishi Eclipse Cross BMW 428I
Complaints on file 104 258
Model years covered 2018–2025 2014–2016
Worst model year 2018 2015
Best model year 2024 2016
Crashes reported 23 25
Fires reported 4 7
Injuries reported 14 13
Deaths reported 1 0
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 40.4% 17.4%

Mitsubishi Eclipse Cross by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 17 16.3%
Other & Unspecified 12 11.5%
Airbags 11 10.6%
Brakes 11 10.6%
Engine & Cooling 9 8.7%
Transmission & Drivetrain 9 8.7%
Driver Assist & Collision Avoidance 9 8.7%
Steering 7 6.7%

BMW 428I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 78 30.2%
Other & Unspecified 20 7.8%
Brakes 17 6.6%
Fuel & Propulsion 15 5.8%
Airbags 9 3.5%
Body & Structure 8 3.1%
Transmission & Drivetrain 6 2.3%