FaultScore

Mitsubishi Eclipse Cross vs Volvo 960

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mitsubishi Eclipse Cross Volvo 960
Complaints on file 104 259
Model years covered 2018–2025 1990–1997
Worst model year 2018 1996
Best model year 2024 1997
Crashes reported 23 33
Fires reported 4 16
Injuries reported 14 20
Deaths reported 1 0
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 40.4% 26.6%

Mitsubishi Eclipse Cross by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 17 16.3%
Other & Unspecified 12 11.5%
Airbags 11 10.6%
Brakes 11 10.6%
Engine & Cooling 9 8.7%
Transmission & Drivetrain 9 8.7%
Driver Assist & Collision Avoidance 9 8.7%
Steering 7 6.7%

Volvo 960 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 51 19.7%
Brakes 30 11.6%
Airbags 24 9.3%
Electrical System 23 8.9%
Acceleration & Cruise Control 20 7.7%
Steering 15 5.8%
Body & Structure 10 3.9%