FaultScore

Suzuki Reno vs Mercedes Benz ML350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Suzuki Reno Mercedes Benz ML350
Complaints on file 261 651
Model years covered 2005–2008 2001–2009
Worst model year 2006 2006
Best model year 2008 2005
Crashes reported 10 43
Fires reported 8 80
Injuries reported 10 35
Deaths reported 0 0
Most complained-about part Transmission & Drivetrain Engine & Cooling
Share of complaints involving harm 10.7% 24.3%

Suzuki Reno by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 52 19.9%
Lights 25 9.6%
Acceleration & Cruise Control 20 7.7%
Seat Belts 6 2.3%
Fuel & Propulsion 5 1.9%

Mercedes Benz ML350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 86 13.2%
Steering 74 11.4%
Seats 62 9.5%
Airbags 61 9.4%
Brakes 47 7.2%
Lights 28 4.3%