FaultScore

Toyota Prius Prime vs KIA Optima Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota Prius Prime KIA Optima Hybrid
Complaints on file 165 406
Model years covered 2017–2024 2011–2020
Worst model year 2017 2012
Best model year 2019 2015
Crashes reported 38 31
Fires reported 0 21
Injuries reported 12 18
Deaths reported 0 0
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 30.3% 17.2%

Toyota Prius Prime by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 24 14.5%
Windows, Mirrors & Wipers 20 12.1%
Transmission & Drivetrain 13 7.9%
Driver Assist & Collision Avoidance 13 7.9%
Other & Unspecified 13 7.9%
Brakes 12 7.3%
Acceleration & Cruise Control 8 4.8%
Fuel & Propulsion 8 4.8%

KIA Optima Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 150 36.9%
Brakes 35 8.6%
Steering 20 4.9%
Acceleration & Cruise Control 17 4.2%
Fuel & Propulsion 15 3.7%