FaultScore

Toyota RAV4 Hybrid vs Lexus LS400

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota RAV4 Hybrid Lexus LS400
Complaints on file 173 424
Model years covered 2016–2026 1990–2001
Worst model year 2016 1993
Best model year 2020 2000
Crashes reported 22 58
Fires reported 0 8
Injuries reported 12 33
Deaths reported 0 0
Most complained-about part Airbags Electrical System
Share of complaints involving harm 19.7% 23.3%

Toyota RAV4 Hybrid by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 26 15.0%
Fuel & Propulsion 21 12.1%
Other & Unspecified 19 11.0%
Brakes 17 9.8%
Windows, Mirrors & Wipers 17 9.8%
Electrical System 15 8.7%
Body & Structure 14 8.1%
Driver Assist & Collision Avoidance 14 8.1%

Lexus LS400 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 131 30.9%
Brakes 26 6.1%
Lights 26 6.1%
Seat Belts 25 5.9%
Airbags 20 4.7%
Tires 20 4.7%
Engine & Cooling 18 4.2%