Owners have filed 31 complaints
about the 2026 Toyota RAV4 Hybrid with NHTSA between 2026 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 1 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the Toyota RAV4 Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
How 2026 compares with every other Toyota RAV4 Hybrid
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2026peak 11Aug 2026
Recalls on the 2026 Toyota RAV4 Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V571000
EQUIPMENT:OTHER:LABELS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Tacoma Hybrid, 2025 Tundra Hybrid, Tundra, 2026 RAV4 Hybrid, 4Runner i-Force Max Hybrid, and 4Runner vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, increasing the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
Fort Lauderdale, FLCrash1 injured
SUSPENSION
While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759205 — an unverified report by a vehicle owner.
Fort Lauderdale, FLCrash1 injured
STRUCTURE:BODY
While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759205 — an unverified report by a vehicle owner.
Fort Lauderdale, FLCrash1 injured
ELECTRICAL SYSTEM
While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759205 — an unverified report by a vehicle owner.
Greenville, SCCrash2 injured
AIR BAGS
My wife and I were involved in a bad accident in [XXX] on XXX and the main point of impact was the front of the of the vehicle. A driver ran a red light and impacted with our suv. The front was taken off of the vehicle yet no airbags were deployed. The main fuse block is up front in the engine bay and it was damaged during the crash we were bruised up and hurting pretty badly after the crash, A system malfunction lamp illuminated immediately after the crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757392 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Akron, OH
UNKNOWN OR OTHER
The sunglasses compartment spontaneously comes open repeatedly when the car is operating, dropping its contents on the driver and passengers
NHTSA complaint #11760066 — an unverified report by a vehicle owner.
Chicago, IL
UNKNOWN OR OTHER
The sunglasses hatch is impaired which causes items to fall from the overhead, impairing the driver. This is a commonly reported issue amongst Internet forums and at the particular dealer I took it for repair. It is not easily repairable and if someone does not know about this issue, like me, it could cause it to fall on them and wreck when driving.
NHTSA complaint #11759135 — an unverified report by a vehicle owner.
Fort Lauderdale, FLCrash1 injured
SUSPENSION
While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759205 — an unverified report by a vehicle owner.
Fort Lauderdale, FLCrash1 injured
STRUCTURE:BODY
While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759205 — an unverified report by a vehicle owner.
Fort Lauderdale, FLCrash1 injured
ELECTRICAL SYSTEM
While driving my 2026 Toyota RAV4 Hybrid (VIN [XXX], approximately 354 miles on the odometer), I was involved in a frontal collision. Event Data Recorder (EDR) data retrieved from the vehicle's Airbag Control Module via Bosch CDR tool confirms the following: The Pre-Collision System (PCS) On/Off switch was ON and the system reported "Enable" status (no fault/DTC) throughout the 5-second pre-crash window. The Automatic Emergency Braking (AEB) system status was recorded as "On, Non-Engaged" for the entire pre-crash window. The PCS-PBA Request Flag (which would indicate the system requested automatic brake assist) remained OFF for the entire pre-crash window — the system never requested autonomous braking. The PCS-ALM Request Flag (forward collision alert/warning) also remained OFF for the entire pre-crash window — no forward collision warning was issued to the driver at any point. No Diagnostic Trouble Codes (DTCs) were present at the time of the event. All braking that occurred was driver-initiated: the EDR shows Service Brake changing from Off to On only 0.27 seconds before impact, with brake pedal position reaching 100% by the time of impact. The primary point of impact was recorded as Front (12 o'clock position), a squarely centered frontal impact — the type of scenario Toyota's own marketing materials describe the Pre-Collision System as designed to detect and respond to. The vehicle's Pre-Collision System and Automatic Emergency Braking — both active, switched on, and reporting no internal fault — did not provide any forward collision warning and did not request automatic braking at any point before this frontal impact occurred. This is the first-model-year rollout of Toyota Safety Sense 4.0 on the redesigned 2026 RAV4. I am filing this report to document this incident for NHTSA's records and to flag a potential pattern concern for this new-generation safety system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759205 — an unverified report by a vehicle owner.
Southport, NC
LANE DEPARTURE: BLIND SPOT DETECTION
The dash warning "System malfunction/SRS Airbag/advance parking system malfunction" and all the lights lit up as we were on a road trip. it happened 3 times- each after we had been driving 5 hours or more, and each time after we had stopped the car and then got in to drive again. Safety of ourselves and others put at risk as we had NO safety features working as we drove with this warning. Visited 2 dealers on trip- Ramey Princeton Toyota, WV and Toms' River Gateway Toyota, NJ, They told us the part was: ADAS Module part 881C0-42061. Car is currently at dealer where we purchased it: Hendrick Toyota, Wilmington NC. Told the part is on back order and NO ETA for it to arrive.
NHTSA complaint #11759020 — an unverified report by a vehicle owner.
Southport, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The dash warning "System malfunction/SRS Airbag/advance parking system malfunction" and all the lights lit up as we were on a road trip. it happened 3 times- each after we had been driving 5 hours or more, and each time after we had stopped the car and then got in to drive again. Safety of ourselves and others put at risk as we had NO safety features working as we drove with this warning. Visited 2 dealers on trip- Ramey Princeton Toyota, WV and Toms' River Gateway Toyota, NJ, They told us the part was: ADAS Module part 881C0-42061. Car is currently at dealer where we purchased it: Hendrick Toyota, Wilmington NC. Told the part is on back order and NO ETA for it to arrive.
NHTSA complaint #11759020 — an unverified report by a vehicle owner.
The dash warning "System malfunction/SRS Airbag/advance parking system malfunction" and all the lights lit up as we were on a road trip. it happened 3 times- each after we had been driving 5 hours or more, and each time after we had stopped the car and then got in to drive again. Safety of ourselves and others put at risk as we had NO safety features working as we drove with this warning. Visited 2 dealers on trip- Ramey Princeton Toyota, WV and Toms' River Gateway Toyota, NJ, They told us the part was: ADAS Module part 881C0-42061. Car is currently at dealer where we purchased it: Hendrick Toyota, Wilmington NC. Told the part is on back order and NO ETA for it to arrive.
NHTSA complaint #11759020 — an unverified report by a vehicle owner.
Wake Forest, NC
UNKNOWN OR OTHER
Sunglasses fell out of holder now it will not stay closed.
NHTSA complaint #11758787 — an unverified report by a vehicle owner.
Greenville, SCCrash2 injured
AIR BAGS
My wife and I were involved in a bad accident in [XXX] on XXX and the main point of impact was the front of the of the vehicle. A driver ran a red light and impacted with our suv. The front was taken off of the vehicle yet no airbags were deployed. The main fuse block is up front in the engine bay and it was damaged during the crash we were bruised up and hurting pretty badly after the crash, A system malfunction lamp illuminated immediately after the crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757392 — an unverified report by a vehicle owner.
Melba, ID
UNKNOWN OR OTHER
2 days after picking up my RAV4, I noticed a dimple in my rear hatch right (on the outside) above where it latches. I’ve had my car for a 3 months now. As time has gone on, the dimple has turned into a larger indention and has developed a significant crease. It’s getting worse.
NHTSA complaint #11757054 — an unverified report by a vehicle owner.
Albuquerque, NM
STRUCTURE:BODY
The sunroof shattered unprovoked driving at highway speeds
NHTSA complaint #11752375 — an unverified report by a vehicle owner.
Duarte, CA
STRUCTURE:BODY
I am reporting two serious safety concerns involving my 2026 Toyota RAV4 Hybrid. First, while I was making a normal left turn, the vehicle suddenly activated the automatic emergency braking system and came to an abrupt stop in the middle of the roadway. A vehicle ahead of me was also completing a left turn, and it appears that my RAV4 incorrectly detected an imminent collision. The unexpected braking created a significant accident hazard because a vehicle behind me could have rear-ended my vehicle. Second, the overhead sunglass holder does not remain securely closed. While driving, the holder opened unexpectedly and my glasses fell into the driver’s footwell near the brake pedal. The glasses interfered with my ability to operate the brake pedal safely, creating an additional risk of a crash. I reported these concerns to a Toyota dealership, but the dealership stated that it could not identify a problem with the emergency braking system. These issues are intermittent but present a serious safety risk. I am requesting that NHTSA investigate the automatic emergency braking system and the defective overhead sunglass-holder latch on the 2026 Toyota RAV4.
NHTSA complaint #11750922 — an unverified report by a vehicle owner.
Duarte, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting two serious safety concerns involving my 2026 Toyota RAV4 Hybrid. First, while I was making a normal left turn, the vehicle suddenly activated the automatic emergency braking system and came to an abrupt stop in the middle of the roadway. A vehicle ahead of me was also completing a left turn, and it appears that my RAV4 incorrectly detected an imminent collision. The unexpected braking created a significant accident hazard because a vehicle behind me could have rear-ended my vehicle. Second, the overhead sunglass holder does not remain securely closed. While driving, the holder opened unexpectedly and my glasses fell into the driver’s footwell near the brake pedal. The glasses interfered with my ability to operate the brake pedal safely, creating an additional risk of a crash. I reported these concerns to a Toyota dealership, but the dealership stated that it could not identify a problem with the emergency braking system. These issues are intermittent but present a serious safety risk. I am requesting that NHTSA investigate the automatic emergency braking system and the defective overhead sunglass-holder latch on the 2026 Toyota RAV4.
NHTSA complaint #11750922 — an unverified report by a vehicle owner.
I am reporting two serious safety concerns involving my 2026 Toyota RAV4 Hybrid. First, while I was making a normal left turn, the vehicle suddenly activated the automatic emergency braking system and came to an abrupt stop in the middle of the roadway. A vehicle ahead of me was also completing a left turn, and it appears that my RAV4 incorrectly detected an imminent collision. The unexpected braking created a significant accident hazard because a vehicle behind me could have rear-ended my vehicle. Second, the overhead sunglass holder does not remain securely closed. While driving, the holder opened unexpectedly and my glasses fell into the driver’s footwell near the brake pedal. The glasses interfered with my ability to operate the brake pedal safely, creating an additional risk of a crash. I reported these concerns to a Toyota dealership, but the dealership stated that it could not identify a problem with the emergency braking system. These issues are intermittent but present a serious safety risk. I am requesting that NHTSA investigate the automatic emergency braking system and the defective overhead sunglass-holder latch on the 2026 Toyota RAV4.
NHTSA complaint #11750922 — an unverified report by a vehicle owner.
Jessup, MD
AIR BAGS
Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to aftermarket parts installed on the vehicle. I was advised that aftermarket components can interfere with the vehicle's electronic systems and should not be installed. I informed the dealership that I have not installed, modified, or added any aftermarket parts or accessories since purchasing the vehicle. If the vehicle was sold to me with aftermarket components already installed, I believe this raises significant concerns about whether the vehicle was in the condition represented at the time of sale and whether those components could affect the safe operation of the vehicle. As a consumer, I had every expectation that a new vehicle would be delivered with factory-approved components unless otherwise disclosed. I respectfully request that NHTSA review this matter to determine whether there are any safety implications and whether additional investigation is warranted. I am also requesting that this complaint be documented in the event similar complaints are reported involving other vehicles. Thank you for your attention to this matter. Please let me know if you require any additional documentation, including service records or diagnostic reports.
NHTSA complaint #11749012 — an unverified report by a vehicle owner.
Jessup, MD
ELECTRICAL SYSTEM
Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to aftermarket parts installed on the vehicle. I was advised that aftermarket components can interfere with the vehicle's electronic systems and should not be installed. I informed the dealership that I have not installed, modified, or added any aftermarket parts or accessories since purchasing the vehicle. If the vehicle was sold to me with aftermarket components already installed, I believe this raises significant concerns about whether the vehicle was in the condition represented at the time of sale and whether those components could affect the safe operation of the vehicle. As a consumer, I had every expectation that a new vehicle would be delivered with factory-approved components unless otherwise disclosed. I respectfully request that NHTSA review this matter to determine whether there are any safety implications and whether additional investigation is warranted. I am also requesting that this complaint be documented in the event similar complaints are reported involving other vehicles. Thank you for your attention to this matter. Please let me know if you require any additional documentation, including service records or diagnostic reports.
NHTSA complaint #11749012 — an unverified report by a vehicle owner.
San Gabriel, CA
VISIBILITY/WIPER
The windshield on the vehicle has a weird distortion. The distortion is visible around the outline of an object with ///////////////// types of line around it. This gives a false moving sensation when viewing and causes eye strain. This distortion is visible on the whole windshield not just a part of it.
NHTSA complaint #11749111 — an unverified report by a vehicle owner.
Jessup, MD
BACK OVER PREVENTION: WARNINGS
Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to aftermarket parts installed on the vehicle. I was advised that aftermarket components can interfere with the vehicle's electronic systems and should not be installed. I informed the dealership that I have not installed, modified, or added any aftermarket parts or accessories since purchasing the vehicle. If the vehicle was sold to me with aftermarket components already installed, I believe this raises significant concerns about whether the vehicle was in the condition represented at the time of sale and whether those components could affect the safe operation of the vehicle. As a consumer, I had every expectation that a new vehicle would be delivered with factory-approved components unless otherwise disclosed. I respectfully request that NHTSA review this matter to determine whether there are any safety implications and whether additional investigation is warranted. I am also requesting that this complaint be documented in the event similar complaints are reported involving other vehicles. Thank you for your attention to this matter. Please let me know if you require any additional documentation, including service records or diagnostic reports.
NHTSA complaint #11749012 — an unverified report by a vehicle owner.
Carrollton, VA
UNKNOWN OR OTHER
The sunglasses holder suddenly popped open while driving, causing my sunglasses to fall out and me to swerve. This could have caused an accident. The sunglasses holder continues to pop open by itself, especially in hot weather or when hitting bumps in the road. I have already had the sunglasses holder replaced under warranty and the new part has the same issue. This is clearly a poor design and needs to be addressed through a recall before someone gets seriously hurt.
NHTSA complaint #11748146 — an unverified report by a vehicle owner.
Baltimore, MD
UNKNOWN OR OTHER
As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.
NHTSA complaint #11742640 — an unverified report by a vehicle owner.
Baltimore, MD
STRUCTURE:BODY
As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.
NHTSA complaint #11742640 — an unverified report by a vehicle owner.
San Leon, TX
UNKNOWN OR OTHER
While driving on the freeway, I heard a loud explosive sound and pulled over to inspect my car. I found the panoramic sunroof glass shattered, but there were no signs of impact or objects hitting the vehicle. Mike Calvert Toyota inspected the car and denied warranty coverage, claiming impact damage despite no evidence. They advised us to contact insurance, but we believe this is spontaneous shattering not our fault.
NHTSA complaint #11739312 — an unverified report by a vehicle owner.
Laguna Hills, CA
SEAT BELTS
I report this issue because the malfunction may affect vehicle safety and I found many cars owner has shown this malfunction just like me on the toyota forums. The dashboard is showing a general “System Malfunction – Visit Your Dealer” message along with several driver-assist warning icons. The illuminated symbols appear to relate to the car’s ADAS / safety systems (advanced driver assistance systems), including: Lane keeping / lane departure assist malfunction Pre collision system disabled Traction/Stability control malfunction Adaptive cruise control unavailable Blind spot or parking assist disabled Automatic high beam system malfunction Door / sensor icons problem The first time was happened on Apr 29 and all safety system was not working and the dash board screen got frozen. I brought my cars to dealer for 3 days but they couldn't find any problems. On May 15, it happened again. All safety system stopped operating and I brought car to dealer and after 2 days they still couldn't find the problem. My car is still at dealer until now.
NHTSA complaint #11738368 — an unverified report by a vehicle owner.
Laguna Hills, CA
LANE DEPARTURE: BLIND SPOT DETECTION
I report this issue because the malfunction may affect vehicle safety and I found many cars owner has shown this malfunction just like me on the toyota forums. The dashboard is showing a general “System Malfunction – Visit Your Dealer” message along with several driver-assist warning icons. The illuminated symbols appear to relate to the car’s ADAS / safety systems (advanced driver assistance systems), including: Lane keeping / lane departure assist malfunction Pre collision system disabled Traction/Stability control malfunction Adaptive cruise control unavailable Blind spot or parking assist disabled Automatic high beam system malfunction Door / sensor icons problem The first time was happened on Apr 29 and all safety system was not working and the dash board screen got frozen. I brought my cars to dealer for 3 days but they couldn't find any problems. On May 15, it happened again. All safety system stopped operating and I brought car to dealer and after 2 days they still couldn't find the problem. My car is still at dealer until now.
NHTSA complaint #11738368 — an unverified report by a vehicle owner.