Owners have filed 20 complaints
about the 2018 Toyota RAV4 Hybrid with NHTSA between 2018 and 2025.
The largest single group is the other & unspecified.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Toyota RAV4 Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
82% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Toyota RAV4 Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Toyota RAV4 Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
525.0%
Median failure at 100 miles
Brakes
315.0%
1 crashes, 0 fires · median 18,900 mi
Windows, Mirrors & Wipers
210.0%
Median failure at 2,000 miles
Fuel & Propulsion
210.0%
1 crashes, 0 fires · median 10,650 mi
Transmission & Drivetrain
210.0%
1 crashes, 0 fires · median 10,650 mi
Driver Assist & Collision Avoidance
15.0%
Median failure at 52,700 miles
Acceleration & Cruise Control
15.0%
Median failure at 18,900 miles
Body & Structure
15.0%
Median failure at 11,000 miles
Airbags
15.0%
1 crashes, 0 fires · median 2,000 mi
Electrical System
15.0%
Median failure at 32,000 miles
Engine & Cooling
15.0%
Median failure at 115,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
211.8%
1,000 – 9,999 miles
529.4%
10,000 – 24,999 miles
529.4%
25,000 – 49,999 miles
211.8%
50,000 – 74,999 miles
211.8%
100,000 – 149,999 miles
15.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2018peak 3Aug 2025
NHTSA investigations into the 2018 Toyota RAV4 Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2018 Toyota RAV4 Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 6,300 milesBoulder, COCrash1 injured
POWER TRAIN
I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND FINALLY HIT A LAMP POST AND STOPPED WITH DAMAGE TO THE REAR BUMPER. I TRIED TO REPRODUCE THE ISSUE, WITH THE SAME RESULT: THE CAR CAN APPEAR TO BE OFF AND IN PARK, WHEN ON AN UPWARD SLOPE, BUT WITH THE CAR ACTUALLY ENERGIZED AND IN DRIVE. AND THERE IS NOTHING TO PREVENT ONE FROM TURNING OFF THE CAR, AT WHICH POINT THERE IS NOTHING TO KEEP THE CAR FROM ROLLING BACKWARD. AS A COMPARISON, A COLLEAGUE HAD A CHRYSLER PACIFICA PLUG-IN HYBRID, WE TRIED THE SAME AND THE CAR WILL DEMAND TO BE PUT INTO PARK BEFORE RE-ENERGIZING. THUS, THIS SEEMS TO BE A TOYOTA-SPECIFIC HAZARD. I WAS VERY LUCKY THAT NO OTHER CARS WERE INVOLVED. I TWISTED MY KNEE TRYING DESPERATELY TO KEEP THE CAR FROM ROLLING-AWAY, BUT THE STRAIN WAS NOT NOTICEABLE BY THE NEXT DAY.
NHTSA complaint #11204012 — an unverified report by a vehicle owner.
at 6,300 milesBoulder, COCrash1 injured
FUEL/PROPULSION SYSTEM
I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND FINALLY HIT A LAMP POST AND STOPPED WITH DAMAGE TO THE REAR BUMPER. I TRIED TO REPRODUCE THE ISSUE, WITH THE SAME RESULT: THE CAR CAN APPEAR TO BE OFF AND IN PARK, WHEN ON AN UPWARD SLOPE, BUT WITH THE CAR ACTUALLY ENERGIZED AND IN DRIVE. AND THERE IS NOTHING TO PREVENT ONE FROM TURNING OFF THE CAR, AT WHICH POINT THERE IS NOTHING TO KEEP THE CAR FROM ROLLING BACKWARD. AS A COMPARISON, A COLLEAGUE HAD A CHRYSLER PACIFICA PLUG-IN HYBRID, WE TRIED THE SAME AND THE CAR WILL DEMAND TO BE PUT INTO PARK BEFORE RE-ENERGIZING. THUS, THIS SEEMS TO BE A TOYOTA-SPECIFIC HAZARD. I WAS VERY LUCKY THAT NO OTHER CARS WERE INVOLVED. I TWISTED MY KNEE TRYING DESPERATELY TO KEEP THE CAR FROM ROLLING-AWAY, BUT THE STRAIN WAS NOT NOTICEABLE BY THE NEXT DAY.
NHTSA complaint #11204012 — an unverified report by a vehicle owner.
at 2,000 milesSacramento, CACrash
AIR BAGS
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint #11088495 — an unverified report by a vehicle owner.
at 2,000 milesSacramento, CACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint #11088495 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 52,700 milesPittsburgh, PA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while operating the vehicle, the messages "Pre-Collision", "Braking Power Low", and "AWD System Malfunction" were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact stated that the failure had occurred on the previous two model years of the same vehicle, but no cause for the failure was found when the vehicle was taken to the local dealer. The vehicle was not repaired. The failure mileage was 52,700.
NHTSA complaint #11680176 — an unverified report by a vehicle owner.
at 52,700 milesPittsburgh, PA
FORWARD COLLISION AVOIDANCE
The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while operating the vehicle, the messages "Pre-Collision", "Braking Power Low", and "AWD System Malfunction" were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact stated that the failure had occurred on the previous two model years of the same vehicle, but no cause for the failure was found when the vehicle was taken to the local dealer. The vehicle was not repaired. The failure mileage was 52,700.
NHTSA complaint #11680176 — an unverified report by a vehicle owner.
at 115,000 milesMillsboro, DE
ENGINE AND ENGINE COOLING
The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while receiving an oil change by a certified mechanic, the contact was informed that there was no coolant in the coolant reservoir. The mechanic confirmed that the radiator, hoses, and thermostat had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. While the contact was checking the coolant levels, the coolant level was always lower than expected. The contact was continually adding coolant. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,500.
NHTSA complaint #11667638 — an unverified report by a vehicle owner.
at 32,000 milesHouston, TX
ELECTRICAL SYSTEM
The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that the vehicle was difficult to start. The contact recharged the vehicle and the vehicle restarted. The vehicle was taken to Toyo Cars, where it was diagnosed with an auxiliary battery failure. The dealer was contacted to order the part, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available due to the global pandemic. The failure mileage was approximately 32,000.
NHTSA complaint #11642781 — an unverified report by a vehicle owner.
at 15,000 milesSAN Pablo, CA
POWER TRAIN
WHILE DRIVING ON LONG TRIP GOING SOUTH ON HWY 101, VEHICLE STARTED BUCKING AND JERKING GOING 70ISH MPH. EV LIGHT WOULD COME ON LIKE IT WANTED TO SWITCH TO EV MODE. IT HAPPENED GOING DOWN A STEEP GRADE NEAR SAN LUIS OBISPO. IT STOPPED WHEN WE GOT TO FLAT GROUND. ABOUT 25 MILES LATER IT DID IT AGAIN AND I WAS ABLE TO RECORD A QUICK VIDEO OF INSTRUMENT CLUSTER. TOOK IT TO ONE TOYOTA IN OAKLAND CA AND THEY WERE UNABLE TO DUPLICATE CONCERN. WIFE WAS DRIVING VEHICLE ON ANOTHER LONG TRIP A FEW MONTHS LATER AND IT HAPPENED TO HER FOR ABOUT 1 1/5 HOURS. SEEMS LIKE SYSTEM RESETS AFTER CYCLING IGNITION AND SHE WAS NOT AWARE OF THAT AT THAT TIME.
NHTSA complaint #11210210 — an unverified report by a vehicle owner.
at 15,000 milesSAN Pablo, CA
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON LONG TRIP GOING SOUTH ON HWY 101, VEHICLE STARTED BUCKING AND JERKING GOING 70ISH MPH. EV LIGHT WOULD COME ON LIKE IT WANTED TO SWITCH TO EV MODE. IT HAPPENED GOING DOWN A STEEP GRADE NEAR SAN LUIS OBISPO. IT STOPPED WHEN WE GOT TO FLAT GROUND. ABOUT 25 MILES LATER IT DID IT AGAIN AND I WAS ABLE TO RECORD A QUICK VIDEO OF INSTRUMENT CLUSTER. TOOK IT TO ONE TOYOTA IN OAKLAND CA AND THEY WERE UNABLE TO DUPLICATE CONCERN. WIFE WAS DRIVING VEHICLE ON ANOTHER LONG TRIP A FEW MONTHS LATER AND IT HAPPENED TO HER FOR ABOUT 1 1/5 HOURS. SEEMS LIKE SYSTEM RESETS AFTER CYCLING IGNITION AND SHE WAS NOT AWARE OF THAT AT THAT TIME.
NHTSA complaint #11210210 — an unverified report by a vehicle owner.
at 6,300 milesBoulder, COCrash1 injured
POWER TRAIN
I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND FINALLY HIT A LAMP POST AND STOPPED WITH DAMAGE TO THE REAR BUMPER. I TRIED TO REPRODUCE THE ISSUE, WITH THE SAME RESULT: THE CAR CAN APPEAR TO BE OFF AND IN PARK, WHEN ON AN UPWARD SLOPE, BUT WITH THE CAR ACTUALLY ENERGIZED AND IN DRIVE. AND THERE IS NOTHING TO PREVENT ONE FROM TURNING OFF THE CAR, AT WHICH POINT THERE IS NOTHING TO KEEP THE CAR FROM ROLLING BACKWARD. AS A COMPARISON, A COLLEAGUE HAD A CHRYSLER PACIFICA PLUG-IN HYBRID, WE TRIED THE SAME AND THE CAR WILL DEMAND TO BE PUT INTO PARK BEFORE RE-ENERGIZING. THUS, THIS SEEMS TO BE A TOYOTA-SPECIFIC HAZARD. I WAS VERY LUCKY THAT NO OTHER CARS WERE INVOLVED. I TWISTED MY KNEE TRYING DESPERATELY TO KEEP THE CAR FROM ROLLING-AWAY, BUT THE STRAIN WAS NOT NOTICEABLE BY THE NEXT DAY.
NHTSA complaint #11204012 — an unverified report by a vehicle owner.
at 6,300 milesBoulder, COCrash1 injured
FUEL/PROPULSION SYSTEM
I PULLED INTO A PARKING SPOT. IT WAS SLOPED BACKWARD. THE CAR WAS STOPPED COMPLETELY, AND SILENT. I WAS DISTRACTED BY A MINOR TASK, AND THEN EXITED THE CAR, INADVERTENTLY WITH THE POWER ON AND THE TRANSMISSION IN DRIVE, NOT PARK. WHEN I NOTICED THAT I COULD NOT LOCK THE CAR, AND REALIZED THAT THE CAR WAS STILL ENERGIZED, I REACHED OVER AND PRESSED THE ON BUTTON TO TURN-OFF THE CAR-- WHICH IT DID. AT WHICH POINT THE CARD IMMEDIATELY HEADED BACKWARDS, DOWNHILL, CROSSED A STREET WHILE I WAS TRYING TO SLOW THE CAR FROM OUTSIDE THE DRIVERS DOOR, AND FINALLY HIT A LAMP POST AND STOPPED WITH DAMAGE TO THE REAR BUMPER. I TRIED TO REPRODUCE THE ISSUE, WITH THE SAME RESULT: THE CAR CAN APPEAR TO BE OFF AND IN PARK, WHEN ON AN UPWARD SLOPE, BUT WITH THE CAR ACTUALLY ENERGIZED AND IN DRIVE. AND THERE IS NOTHING TO PREVENT ONE FROM TURNING OFF THE CAR, AT WHICH POINT THERE IS NOTHING TO KEEP THE CAR FROM ROLLING BACKWARD. AS A COMPARISON, A COLLEAGUE HAD A CHRYSLER PACIFICA PLUG-IN HYBRID, WE TRIED THE SAME AND THE CAR WILL DEMAND TO BE PUT INTO PARK BEFORE RE-ENERGIZING. THUS, THIS SEEMS TO BE A TOYOTA-SPECIFIC HAZARD. I WAS VERY LUCKY THAT NO OTHER CARS WERE INVOLVED. I TWISTED MY KNEE TRYING DESPERATELY TO KEEP THE CAR FROM ROLLING-AWAY, BUT THE STRAIN WAS NOT NOTICEABLE BY THE NEXT DAY.
NHTSA complaint #11204012 — an unverified report by a vehicle owner.
at 26,500 milesNiskayuna, NY
UNKNOWN OR OTHER
WHILE ACTIVELY BRAKING AT LOW SPEED TO LINE UP TO A TICKET DISPENSER IN A PARKING GARAGE, THE CAR SUDDENLY ACCELERATED AS IF THE GAS PEDAL WAS FLOORED. I SLAMMED THE BRAKE AND THE CAR STOPPED AT ABOUT 10 FEET. THE PARKING ARM WENT OVER THE HOOD ABOUT HALFWAY. WHEN I TRIED TO REVERSE I SAW THE GEAR SHIFT HAD MOVED AND THE ENGINE WAS OFF.
NHTSA complaint #11194412 — an unverified report by a vehicle owner.
at 18,900 milesSAN Ramon, CA
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY WITH ADAPTIVE CRUISE CONTROL ON. OUT OF THE CORNER OF MY EYE, I SAW A VERTICAL RED LINE FLASH ONCE ON THE DASH DISPLAY. SUDDENLY THE CAR BRAKED AND CAME TO A COMPLETE STOP. THERE WAS ALSO A LOSS OF POWER AS I COULD NOT STEER THE CAR TO THE SHOULDER. THERE WAS NOTHING IN FRONT OF ME AT THE TIME. THANKFULLY THE TRUCK BEHIND ME WAS ABLE TO SWERVE AND AVOID HITTING MY CAR. AFTER STOPPING, I SHIFTED THE CAR INTO A LOWER GEAR AND THEN BACK, AND WAS ABLE TO DRIVE AGAIN. I BROUGHT THE CAR TO THE TOYOTA DEALER, BUT THEY COULD NOT REPRODUCE THE PROBLEM.
NHTSA complaint #11187252 — an unverified report by a vehicle owner.
at 18,900 milesSAN Ramon, CA
SERVICE BRAKES
I WAS DRIVING ON THE FREEWAY WITH ADAPTIVE CRUISE CONTROL ON. OUT OF THE CORNER OF MY EYE, I SAW A VERTICAL RED LINE FLASH ONCE ON THE DASH DISPLAY. SUDDENLY THE CAR BRAKED AND CAME TO A COMPLETE STOP. THERE WAS ALSO A LOSS OF POWER AS I COULD NOT STEER THE CAR TO THE SHOULDER. THERE WAS NOTHING IN FRONT OF ME AT THE TIME. THANKFULLY THE TRUCK BEHIND ME WAS ABLE TO SWERVE AND AVOID HITTING MY CAR. AFTER STOPPING, I SHIFTED THE CAR INTO A LOWER GEAR AND THEN BACK, AND WAS ABLE TO DRIVE AGAIN. I BROUGHT THE CAR TO THE TOYOTA DEALER, BUT THEY COULD NOT REPRODUCE THE PROBLEM.
NHTSA complaint #11187252 — an unverified report by a vehicle owner.
at 11,000 milesELK Grove, CA
STRUCTURE:BODY
WE WERE DRIVING ON I 80 APPROXIMATELY 1 MILE WEST OF DIXON AT ABOUT 65MPH. THE DAY WAS SUNNY AND TEMPERATURE APPROXIMATELY 60F. THERE WAS NO OVERPASS NEARBY. WE THEN HEARD AN EXPLOSION LIKE A SHOTGUN BLAST AND GLASS CAME INTO THE PASSENGER COMPARTMENT THROUGH THE PARTIALLY OPEN SUNSHADE ON THE ROOF. NO ONE WAS INJURED. WE TOOK THE NEXT EXIT AND DISCOVERED THE MOON ROOF HAD EXPLODED. THE MAJORITY OF GLASS WAS GONE, INDICATING IT HAD GONE UP INTO THE AIR. THE CAR IS 7 MONTHS OLD. IT'S EXTREMELY UNLIKELY ANY OBJECT HIT THE MOON ROOF FROM ABOVE SO IT'S OUR OPINION THE GLASS WAS DEFECTIVE. TOYOTA HAS DENIED ANY RESPONSIBILITY UNDER ITS WARRANTY.
NHTSA complaint #11172373 — an unverified report by a vehicle owner.
at 100 milesSeattle, WA
UNKNOWN OR OTHER
THE BUZZER VOLUME ALERTING THE DRIVER OF CROSSING A LINE IN THE LANE DEPARTURE FEATURE IS SO LOW IT CANNOT ALWAYS BE HEARD. TOYOTA STATES THE VOLUME CANNOT BE INCREASED.
NHTSA complaint #11133067 — an unverified report by a vehicle owner.
LA Vista, NE
UNKNOWN OR OTHER
TOYOTA LOST TRACK OF WHERE VIN IS AT, THEN WHO HAS KEYS ECT, HAVING LAW ENFORCEMENT INVESTIGATE
NHTSA complaint #11128454 — an unverified report by a vehicle owner.
at 50 milesFort Worth, TX
UNKNOWN OR OTHER
ON 7/30/2018 I PICKED UP MY NEW 2018 TOYOTA RAV4 HYBRID FROM THE DEALERSHIP OF PURCHASE AND FOUND THAT I DID NOT HAVE A DIGITAL SPEEDOMETER AS I WAS DRIVING HOME. A DIGITAL SPEEDOMETER IN MY BELIEF IS NOT JUST A MERE CONVENIENCE IN MOST VEHICLE BUT SHOULD BE A SAFETY STANDARD EQUIPMENT IN ALL VEHICLES IN THE 21ST CENTURY. LOOKING DOWN TO AN ANALOG SPEEDOMETER TO TRY AND GUESS WHAT SPEED I MAYBE TRAVELING AT IS WASTING PRECIOUS SECONDS THAT COULD BE USED TO PAY ATTENTION TO THE ROAD AHEAD OF ME. IT IS MUCH MORE SAFE TO SEE A LARGE DIGITAL DISPLAY OF THE SPEED AT WHICH MY TRAVELING AT RATHER THAN TRYING TO GUESS MY SPEED TO MAKE SURE THAT I'M TRAVELING AT A SPEED SAFE FOR THE ROAD I"M ON. I BROUGHT MY CONCERNS TO TOYOTA ON 7/31/18 BUT HAVE NOT RECEIVED A SATISFACTORY REPLY. I WANTED TO BRING MY CONCERN TO THE NHSTA AND REGISTER A SAFETY COMPLAINT AND BRING THIS ISSUE TO THE FOREFRONT AND HAVE SOMEONE LOOK INTO IT. THANK YOU.
NHTSA complaint #11118651 — an unverified report by a vehicle owner.
Chapel Hill, NC
UNKNOWN OR OTHER
THE LANE DEPARTURE ALARM ON THE 2018 TOYOTA RAV4 HYBRID IS VIRTUALLY INAUDIBLE AND REPRESENTS A SAFETY HAZARD.
NHTSA complaint #11112754 — an unverified report by a vehicle owner.
at 2,000 milesNewark, CA
VISIBILITY/WIPER
DRIVING DOWN HIGHWAY 84 IN CALIFORNIA AND A CRACK DEVELOPED IN MY WINDSHIELD. I DID NOT FIND A CHIP WHERE THE CRACK DEVELOPED. SO NO ROCK HIT MY WINDOW. THE CRACK STARTED ON THE VERY TOP OF THE GLASS UNDER THE RUBBER SEAL. I HAVE LESS THAN 2000 MILES ON THE SUV.
NHTSA complaint #11110621 — an unverified report by a vehicle owner.
at 2,000 milesSacramento, CACrash
AIR BAGS
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint #11088495 — an unverified report by a vehicle owner.
at 2,000 milesSacramento, CACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4 HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (THOMPSONS TOYOTA, 140 FORNI RD, PLACERVILLE, CA 95667), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO WAIT FOR THE DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint #11088495 — an unverified report by a vehicle owner.
Fort Collins, CO
VISIBILITY/WIPER
DURING THE BITTER COLD (14 F) AND SNOW, THE VIPER OF THE VEHICLE DIDN'T CLEAR THE ICE ON THE WINDSHIELD. I HAD TO STOP 3 TIMES IN 10 MILES FROM LOVELAND CLINIC TO FORT COLLINS, CO ON HIWAY 287 TO CLEAR THE ICE ON VIPER BLADES WHLIE OTHER CARS FROM DIFFERENT MAKERS KEEP RUNNING. THE ICE BUILT UP ON THE TOP WINDSHIELD RIGHT ON THE BIG CENSOR BOX, AND AT THE BOTTOM PART OF THE WINDSHIELD THERE THE VIPER BLADES RESIDE. IN THE LAST 100 FEET, THE VISIBILITY CAME TO NONE. THERE WERE SOME OWNERS OF THE SAME MODEL COMING TO THE DEALERS TO FILE THEIR COMPLANTS, BUT THE PERSONELS DIDN'T GIVE THE RIGHT ADVICES. PLEASE ADDRESS THIS ISSUE TO TOYOTA BEFORE IT TOO LATE LIKE THE CAMRY SPEEDING COUPLE YEARS AGO.
NHTSA complaint #11074413 — an unverified report by a vehicle owner.