FaultScore

Toyota VAN vs Mercedes Benz GL350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota VAN Mercedes Benz GL350
Complaints on file 41 102
Model years covered 1984–1994 2010–2017
Worst model year 2010
Best model year 2011
Crashes reported 5 2
Fires reported 9 4
Injuries reported 6 8
Deaths reported 0 0
Most complained-about part Electrical System Airbags
Share of complaints involving harm 48.8% 13.7%

Toyota VAN by year

84 85 86 87 88 89 90 94
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 8 19.5%
Brakes 8 19.5%
Engine & Cooling 7 17.1%
Steering 6 14.6%
Seat Belts 5 12.2%
Acceleration & Cruise Control 2 4.9%
Doors, Latches & Locks 2 4.9%
Body & Structure 1 2.4%

Mercedes Benz GL350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 28 27.5%
Engine & Cooling 22 21.6%
Brakes 9 8.8%
Fuel & Propulsion 8 7.8%
Other & Unspecified 7 6.9%
Transmission & Drivetrain 5 4.9%
Steering 3 2.9%
Suspension 3 2.9%