Volkswagen Jetta Hybrid vs Lexus NX
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Volkswagen Jetta Hybrid | Lexus NX |
|---|---|---|
| Complaints on file | 138 | 344 |
| Model years covered | 2013–2016 | 2015–2026 |
| Worst model year | — | 2024 |
| Best model year | — | 2023 |
| Crashes reported | 7 | 65 |
| Fires reported | 0 | 6 |
| Injuries reported | 3 | 41 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Transmission & Drivetrain | Fuel & Propulsion |
| Share of complaints involving harm | 7.2% | 32.6% |
Volkswagen Jetta Hybrid by year
What breaks
Transmission & Drivetrain
73
52.9%
Engine & Cooling
18
13.0%
Electrical System
13
9.4%
Brakes
11
8.0%
Fuel & Propulsion
7
5.1%
Acceleration & Cruise Control
5
3.6%
Airbags
4
2.9%
Steering
2
1.4%
Lexus NX by year
What breaks
Fuel & Propulsion
47
13.7%
Other & Unspecified
44
12.8%
Electrical System
37
10.8%
Engine & Cooling
30
8.7%
Brakes
29
8.4%
Transmission & Drivetrain
18
5.2%
Body & Structure
18
5.2%