FaultScore

Volvo VN770 vs Mercedes Benz ML350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volvo VN770 Mercedes Benz ML350
Complaints on file 242 603
Model years covered 1998–2001 2010–2015
Worst model year 2000 2015
Best model year 1998 2010
Crashes reported 0 60
Fires reported 7 13
Injuries reported 0 34
Deaths reported 0 0
Most complained-about part Suspension Airbags
Share of complaints involving harm 2.9% 17.7%

Volvo VN770 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 53 21.9%
Windows, Mirrors & Wipers 23 9.5%
Body & Structure 20 8.3%
Tires 13 5.4%
Equipment & Accessories 13 5.4%
Engine & Cooling 12 5.0%

Mercedes Benz ML350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 139 23.1%
Engine & Cooling 76 12.6%
Brakes 40 6.6%
Steering 23 3.8%