Owners have filed 101 complaints
about the 2000 Volvo VN770 with NHTSA between 2000 and 2003.
The largest single group is the suspension.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 65
Against the median year of the Volvo VN770. 50 means typical for this
model; 100 means roughly double.
Severity — 10
2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Windshield
618.2%
Manual Transmission
618.2%
AIR Conditioner
515.2%
Interior/Under Dash
515.2%
Front
412.1%
Alternator/Generator/Regulator
39.1%
Recreational Vehicle/Trailer
26.1%
Axle Assembly
26.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2000peak 31Feb 2003
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
EL Paso, TXFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER STATES A FIRE OCCURRED DUE TO THE FAULTY WIRING HARNESS UNDER THE DASH, CONSUMER ALSO STATED DASH COMPONENTS BURN AND THE CLUSTER WENT OUT COMPLETELY. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
EL Paso, TXFire
ELECTRICAL SYSTEM
CONSUMER STATES A FIRE OCCURRED DUE TO THE FAULTY WIRING HARNESS UNDER THE DASH, CONSUMER ALSO STATED DASH COMPONENTS BURN AND THE CLUSTER WENT OUT COMPLETELY. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Ironton, MO
POWER TRAIN:AUTOMATIC TRANSMISSION
OWNER COMPLAINED THAT AUTOSHIFT TRANSMISSION HAS FAILED TWICE - REBUILT AFTER 6 MONTHS. HEADLIGHTS "FLICKER", POOR ELECTRICAL CONTACTS. EXCESSIVE VIBRATION AND POOR WEAR ON STEER TIRES. ALIGNMENT GOOD - UNK REASON FOR POOR TIRE TREAD LIFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10007125 — an unverified report by a vehicle owner.
Ironton, MO
TIRES
OWNER COMPLAINED THAT AUTOSHIFT TRANSMISSION HAS FAILED TWICE - REBUILT AFTER 6 MONTHS. HEADLIGHTS "FLICKER", POOR ELECTRICAL CONTACTS. EXCESSIVE VIBRATION AND POOR WEAR ON STEER TIRES. ALIGNMENT GOOD - UNK REASON FOR POOR TIRE TREAD LIFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10007125 — an unverified report by a vehicle owner.
at 45,000 milesMayfield, KY
SUSPENSION
THE VEHICLE EXPERIENCED PREMATURE STEER TIRE WEAR.
NHTSA complaint #565174 — an unverified report by a vehicle owner.
NHTSA complaint #10001567 — an unverified report by a vehicle owner.
Wayne, ME
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES THE TRANSMISSION HAS DIFFICULTY SHIFTING DOWNWARD IN LOW RANGES. THE TRANSMISSION FLASHES THE GEAR NUMBER AND DOES NOT ENGAGE UNLESS AT A COMPLETE STOP OF DURING ACCELERATION. TRANSMISSION WILL STICK IN VARIOUS GEARS WITHOUT ANY WARNING.
NHTSA complaint #565372 — an unverified report by a vehicle owner.
Waldoboro, ME
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANKS WERE IN THE WRONG LOCATION, BUT THE DEALER AGREED TO MOVE IT FORWARD, ALSO THE THROTTLE SENSOR GETS STUCK AND THE TRUCK WILL NOT IDLE.
NHTSA complaint #565923 — an unverified report by a vehicle owner.
EL Paso, TX
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE IS EXPERIENCING TRANSMISSION PROBLEMS. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
Waldoboro, ME
VEHICLE SPEED CONTROL
THE FUEL TANKS WERE IN THE WRONG LOCATION, BUT THE DEALER AGREED TO MOVE IT FORWARD, ALSO THE THROTTLE SENSOR GETS STUCK AND THE TRUCK WILL NOT IDLE.
NHTSA complaint #565923 — an unverified report by a vehicle owner.
EL Paso, TX
SUSPENSION
CONSUMER STATES THE VEHICLE LEANS TO THE LEFT, TIRES EXPERIENCE EXTREME WEAR, LEAF SPRING WAS WEAK, DEALER CAN NOT REMEDY PROBLEM. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
Waldoboro, ME
SUSPENSION
THERE WAS VIBRATION FROM THE REAR OF THE VEHICLE DUE TO THE EQUALIZER VALVE AND REAR SHOCKS BEING INOPERATIVE, THE CONSUMER STATES THE VIBRATION WAS GETTING WORSE AND THE DEALER REPLACED THE FRONT AND REAR TANDEM SHOCKS.
NHTSA complaint #565923 — an unverified report by a vehicle owner.
EL Paso, TX
FUEL SYSTEM, GASOLINE
CONSUMER STATES THAT THE VEHICLE DOES NOT GET GOOD GAS MILEAGE. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
EL Paso, TXFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER STATES A FIRE OCCURRED DUE TO THE FAULTY WIRING HARNESS UNDER THE DASH, CONSUMER ALSO STATED DASH COMPONENTS BURN AND THE CLUSTER WENT OUT COMPLETELY. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
EL Paso, TX
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE BOLT ON THE AIR CONDITIONER BREAKS OFF, COOLANT FAN CLUTCH HAS BEEN STUCK SINCE PURCHASE. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
Waldoboro, ME
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER STATES THE AIR CONDITIONER FAILED.
NHTSA complaint #565923 — an unverified report by a vehicle owner.
EL Paso, TXFire
ELECTRICAL SYSTEM
CONSUMER STATES A FIRE OCCURRED DUE TO THE FAULTY WIRING HARNESS UNDER THE DASH, CONSUMER ALSO STATED DASH COMPONENTS BURN AND THE CLUSTER WENT OUT COMPLETELY. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
Waldoboro, ME
ELECTRICAL SYSTEM
THE STARTER FAILED AND WAS REPLACED, ALSO THE VEHICLE CAME WITH THE WRONG HARNESS FOR SATELITE.
NHTSA complaint #565923 — an unverified report by a vehicle owner.
EL Paso, TX
VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATES THAT THE MIRRORS WILL NOT STAY IN PLACE. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
EL Paso, TX
STRUCTURE
CONSUMER STATES THAT THE FRAME IS NOT EVEN, THE CAB IS CRACKED, AND THE VEHICLE IS OVERWEIGHT. *SLC
NHTSA complaint #565920 — an unverified report by a vehicle owner.
Waldoboro, ME
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THE REFRIGERATOR DOOR PANEL FELL OUT.
NHTSA complaint #565923 — an unverified report by a vehicle owner.
Versailles, OH
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES THAT THE TRANSMISSION IS LEAKING.
NHTSA complaint #565653 — an unverified report by a vehicle owner.
Toast, NC
VISIBILITY:WINDSHIELD
THE TRUCK'S WINDSHIELD CRACKED.
NHTSA complaint #565355 — an unverified report by a vehicle owner.
Toast, NC
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES THE SUN ROOF CAME OFF TWICE. THE DEALER COULD NOT FIX IT.
NHTSA complaint #565355 — an unverified report by a vehicle owner.
Toast, NC
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT THE TRUCK CAME WITH THE WRONG OIL STICK FROM THE FACTORY.
NHTSA complaint #565355 — an unverified report by a vehicle owner.