33 of the
840 complaints about the 1998 Dodge Caravan are about the
throttle and cruise control — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
94,469 miles.
B
33
Complaints
3
Crashes
0
Fires
0
Injuries
Exactly what failed
Vehicle Speed Control
1957.6%
Cruise Control
927.3%
Accelerator Pedal
412.1%
Linkages
13.0%
Acceleration & Cruise Control across every Dodge Caravan year
I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10672754 — an unverified report by a vehicle owner.
Syracuse, NY
VEHICLE SPEED CONTROL:CRUISE CONTROL
SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND CRUISE CONTROL FAILED TO OPERATE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED.
NHTSA complaint #10094023 — an unverified report by a vehicle owner.
at 87,000 milesSAN Antonio, TX
VEHICLE SPEED CONTROL:CRUISE CONTROL
AIR BAG LIGHT WAS ON, THE HORN DID NOT WORK, AND CRUISE CONTROL MALFUNCTIONED. RECALL 02V950000 CONCERNING CLOCK SPRING FAILURE WAS ISSUED.
NHTSA complaint #10087424 — an unverified report by a vehicle owner.
Madison, AL
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON SEVERAL OCCASIONS MY 1998 DODGE CARAVAN WOULD STALL WHEN STARTING UP, IT HAS A REOCCURING AIRBAG LIGHT, CRUISE CONTROL MISFUNCTIONING AND HORN STALLING ISSUES. I CURRENTLY HAD TO TAKE IT TO CHYRISTLER FOR REPAIRS. I WAS TOLD FROM THE MANUFACTURER THAT THERE WAS A RECALL ON THE DODGE CARAVAN 1996-1998 RE:CLOCKSPRING. MY VEH. WAS NOT LISTED WITH THIS RECALL AND I'M CONCERNED THAT I AM EXPERIENCING THE SAME PROBLEMS AS THE DODGE CARAVANS THAT HAVE BEEN RECALLED. THE AIR BAG LIGHT APPEAR ON THE DASHBOARD AND REMAIN ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE CLOCKSPRING.
NHTSA complaint #10078963 — an unverified report by a vehicle owner.
at 125,000 milesPAW PAW, IL
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING AIR BAG LIGHT SUDDENLY ILLUMINATED ON THE DASHBOARD. WHEN THIS OCCURRED IT RENDERED THE HORN AND CRUISE CONTROL INOPERATIVE. RECALL 02V290000 WAS ISSUED FOR THE AIR BAG, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.
NHTSA complaint #10067195 — an unverified report by a vehicle owner.
at 64,700 milesElmira, NY
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING CONSUMER LOST THE HORN, CRUISE CONTROL, AND AIR BAG LIGHT APPEARED ON THE DASHBOARD. DEALER DETERMINED CLOCK SPRING FAILURE.
NHTSA complaint #10061486 — an unverified report by a vehicle owner.
at 151,000 milesModesto, CA
VEHICLE SPEED CONTROL:CRUISE CONTROL
AT ANY SPEED AIR BAG LIGHT STAYS ON. ALSO, HORN IS INOPERABLE, AND CRUISE CONTROL DOES NOT WORK. THERE IS RECALL 02V293000 CONCERNING CLOCK SPRING FAILURE. HOWEVER, THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN.
NHTSA complaint #10057215 — an unverified report by a vehicle owner.
at 94,469 milesScottsdale, AZ
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 98 DODGE CARAVAN HAD A FAILED CLOCKSPRING, WHICH CAUSED THE AIRBAG, HORN, AND CRUISE CONTROL TO NOT FUNCTION. CHRYSLER HAS A RECALL ON A FAILED CLOCKSPRING FOR 96-98 DODGE CARAVANS, AND CLEARLY STATES ON ITS WEBSITE IT WILL REIMBURSE CUSTOMERS FOR REPAIRS TO THE CLOCKSPRING. HOWEVER, WHEN I BROUGHT MINE IN FOR REPAIR, AND ON SUBSEQUENT PHONE CALLS AND LETTERS WRITTEN TO CHRYSLER, THEY INDICATE THAT MY BUILD DATE WAS NOT INCLUDED IN THE RECALL. THEY NEED TO EXPAND THE BUILD DATE TO LATER MONTHS IN 1998, AND CONSEQUENTLY INCREASE THE AMOUNT OF CARS COVERED IN THE RECALL, BECAUSE THERE IS OBVIOUSLY A PROBLEM WITH THE CLOCKSPRING DURING MY BUILD DATE. THIS WILL CAUSE PEOPLE TO HAVE NON-FUNCTIONING AIRBAGS, CRUISE CONTROL, AND HORNS, AND UNFORTUNATELY, MAY CAUSE LIVES TO BE LOST. I BELIEVE CHRYSLER SHOULD ALSO REIMBURSE ME THE $284.20 I HAD TO PAY TO GET THE CLOCKSPRING REPAIRED, AS THEY INDICATE ON THEIR WEBSITE THEY WILL REIMBURSE CUSTOMERS WITH 98 CARAVANS FOR REPAIRS ON FAILED CLOCKSPRINGS. BY THEM NOT REIMBURSING ME, THEY ARE FALSELY ADVERTISING ON THEIR WEBSITE.
NHTSA complaint #10049359 — an unverified report by a vehicle owner.
Troy, MI
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING AT 45 MPH CRUISE CONTROL SENSOR LIGHT BLINKED, THEN ENGINE STALLED.
NHTSA complaint #10038198 — an unverified report by a vehicle owner.
at 72,000 milesBechtelsville, PA
VEHICLE SPEED CONTROL
WHILE PASSING A TRACTOR TRAILER ON RT 422 WEST OF POTTSTOWN WITHOUT WARNING MY RMP'S SHOT UP AND I LOST POWER. MY CHECK ENGINE LIGHT CAME ON. I PULLED OFF THE SHOULDER OF THE HIGHWAY. THE TRANSMISSION WAS SLIPPING AND NOT SHIFTING CORRECTLY. I WAS ABLE TO GET MY CARAVAN TO QUIGLEY MOTORS WHICH IS THE LOCAL DODGE DEALERSHIP. THE DIAGNOSIS WAS 3RD GEAR WAS TOTALLY DESTROYED AND THEY FOUND ALOT OF METAL FRAGMENTS IN THE PAN. IT'S GOING TO COST ME $2500. TO FIX IT. THE CHRYSLER CORPORATION NEEDS TO ACKNOWLEDGE THAT THERE IS A WELL DOCUMENTED PROBLEM WITH THIS TRANSMISSION AND SHOULD RECTIFY THE SITUATION. IT IS MY FIRST CHRYSLER VEHICLE AND IT WILL PROBABLY WILL BE MY LAST. THE SERVICE THAT I RECEIVED AT QUIGLEY MOTORS WAS HORRENDOUS. MY VAN WAS THERE AN ENTIRE WEEK BEFORE THEY COULD GET IT IN TO GIVE ME A REPAIR ESTIMATE. 5 STAR SERVICE??? I DON'T THINK SO!
NHTSA complaint #10021362 — an unverified report by a vehicle owner.
Lakewood, NJ
VEHICLE SPEED CONTROL:CRUISE CONTROL
CLOCKSPRING FAILED, CAUSING CRUISE CONTROL/HORN, AND AIR BAG TO MALFUNCTION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB....
NHTSA complaint #10003657 — an unverified report by a vehicle owner.
Barboursville, WV
VEHICLE SPEED CONTROL
AIR BAG SENSOR LIGHT CAME ON. ALSO, HORN AND CRUISE CONTROL ARE INOPERATIVE.DEALER CONTACTED.
NHTSA complaint #8015353 — an unverified report by a vehicle owner.
Fredericksburg, VA
VEHICLE SPEED CONTROL
PROBLEM IS WITH A COMPONENT CALLED A "CLOCK SPRING CONNECTOR". IT CONTROLS NOT ONLY THE AIR BAG DEPLOYMENT SYSTEM BUT ALSO CONTROLS THE CRUISE CONTROL AND HORN OPERATION. I HAVE BEEN OUT ON THE INTERNET AND NOTICED THAT THIS IS A COMMON PROBLEM WITH ALL DODGE CARAVANS DATED FROM 1994-2000. I HAVE ALSO SPOKE WITH NUMEROUS REPAIR SHOPS STATING THAT THEY SEE THIS PROBLEM AT LEAST 2-3 TIMES A WEEK. THANK YOU FOR YOU TIME AND CONSIDERATION TO THIS MATTER.
NHTSA complaint #763933 — an unverified report by a vehicle owner.
Fort Wayne, IN
VEHICLE SPEED CONTROL
WHEN DRIVING VEHICLE WILL HAVE TROUBLE ACCELERATEING, AND THEN WILL SHUT OFF. CONTACTED DEALER, AND THE DEALER CANNOT FIND THE CAUSE.
NHTSA complaint #8007580 — an unverified report by a vehicle owner.
Lakewood, WA
VEHICLE SPEED CONTROL
A CRACK IN EXHAUST MANIFOLD CAUSED FUMES TO COME INTO VEHICLE.*AK DEALER COULD NOT DUPLICATE CONCERN. CUSTOMER STATES VEHICLE JERKS WHEN IN CRUISE. DEALER FOUND NO PROBLEM.
NHTSA complaint #8007291 — an unverified report by a vehicle owner.
Smithville, VA
VEHICLE SPEED CONTROL
WHILE DRIVING TRIED TO USE HORN AND THERE WAS NO RESPONSE. AIR BAG LIGHT ILLUMINATED AND DID NOT GO OFF.ALSO, CRUISE CONTROL DID NOT WORK. MANUFACTURER AND DEALER HAVE BEEN NOTIFIED.
NHTSA complaint #8006056 — an unverified report by a vehicle owner.
Boothwyn, PA
VEHICLE SPEED CONTROL
I HAVE HAD A RECENT PROBLEM WHERE I JUST THOUGHT THAT THE AIR BAG LIGHT WAS ON. I LATER LEARNED THAT NOT ONLY IS THE AIR BAG LIGHT ON BUT THE AIR BAG WILL NOT DEPLOY IF N ACCIDENT OCCURS. IN ADDITION THE HORN AND CRUISE CONTROL DOES NOT WORK. BY SEARCHING ON THE WEB I HAVE LEARNED FROM THE DEALER THAT THIS IS A COMMON PROBLEM IN THEIR VEHICLES. IT WILL COST ME OVER 250 DOLLARS TO CORRECT. HOW CAN DODGE KNOW THAT THIS PROBLEM EXISTS AND DOES NOT TELL ANYONE OR HAVE A RECALL. THIS IS DEPLORABLE. I AM SURE THAT DEATHS HAVE OCCURRED BECAUSE OF THIS AND DODGE KNOWS THIS TOO. PLEASE LET ME KNOW WHAT CAN BE DONE. THANK YOU. VINCE FILLIBEN 610-361-8921.
NHTSA complaint #758858 — an unverified report by a vehicle owner.
Noblesville, IN
VEHICLE SPEED CONTROL
AT LEAST A YEAR AGO, MY AIRBAG LIGHT CAME ON AND HAS STAYED ON. APPROXIMATELY THE SAME TIME, I BEGAN HAVING PROBLEMS WITH MY CRIUSE CONTROL. IN ADDITION, MY HORN HAS QUIT FUNCTIONING. I CONTACTED A DEALERSHIP, AND THEY STATED IT SOUNDED LIKE THE AIRBAG CLOCKSPRING HAD GONE BAD. THE PART ALONE WAS ESTIMATED TO COST $250. I RECENTLY CHECKED THE NHTSA SITE, AS SEE THAT MY VAN IS NOT THE ONLY ONE WITH THESE SAME PROBLEMS.
NHTSA complaint #758577 — an unverified report by a vehicle owner.
Stratford, IA
VEHICLE SPEED CONTROL
AIR BAG LIGHT ON INSTRUMENT PANEL FLICKERS ON AND OFF INTERMITTENTLY. ALSO, HORN HAS FAILED TO OPERATE DURING OPERATION OF VEHICLE. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899933 — an unverified report by a vehicle owner.
NEW Baltimore, NY
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY ACCELERATOR STUCK IN MY 98 DODGE CARAVAN. THE THROTTLE CABLE WAS FRAYED BADLY. THE TOW TRUCK DRIVER MENTIONED HE TOWED ABOUT 50 DODGE CARAVANS IN THE LAST YEAR WITH THE SAME PROBLEM. THE DEALER WHERE WE GOT THE PART HAD "HEARD COMPLAINTS ABOUT THE ACCELERATOR." SINCE THIS VEHICLE IS THE BEST SELLING MINI VAN AND MOMS, DADS AND USUALLY A LOAD OF KIDS ARE IN THE BACK, THIS PROBLEM NEEDS TO BE INVESTIGATED AND DETERMINE WHETHER A RECALL IS WARRENTED.
NHTSA complaint #752909 — an unverified report by a vehicle owner.
Macomb, MI
VEHICLE SPEED CONTROL
VEHICLE WAS SET ON CRUISE CONTROL AT 70-72MPH. CONSUMER MADE REST STOP/ GOT BACK ON ROAD RESUMING CRUISE CONTROL,AND IT QUIT WORKING. HORN WOULD NOT WORK EITHER. A DAY IN A HALF BEFORE, AIRBAG LIGHT JUST STAYED ON. CONSUMER HASN'T CONTACTED DEALER.
NHTSA complaint #890570 — an unverified report by a vehicle owner.
Baltimore, MD
VEHICLE SPEED CONTROL
AIR BAG LIGHT ON / HORN DOESN'T WORK / CRUISE CONTROL DOESN'T WORK
NHTSA complaint #743823 — an unverified report by a vehicle owner.
Philadelphia, PACrash
VEHICLE SPEED CONTROL
WITH THE MINIVAN IN REVERSE GEAR BACKING UP,AT 5MPH FROM A DISTANT OF 100FT AND THEN APPLY BRAKE PEDAL, FAIL TO STOP THE MINIVAN.THE ENGINE PICK UP SPEED,WHILE FOOT IS STILL ON BRAKE AND MINIVAN IS TURN TO LEFT MOVING IN A CIRCLE IN A PARKING AREA CAUSING DAMAGE TO MY MINIVAN AND ANOTHER CAR PARK IN AREA.
NHTSA complaint #743298 — an unverified report by a vehicle owner.
Lithfield, CT
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER HEARD A GROWLING NOISE WHEN TAKING FOOT OF GAS PEDAL. TRANSMISSION BLEW A QUARTER SIZE HOLE IN IT. ALSO, LOSING OIL
NHTSA complaint #883127 — an unverified report by a vehicle owner.
Eagan, MN
VEHICLE SPEED CONTROL
UNCONTROL RANDOM RAPID ACCELERATION WHILE STOPPING. WAS ABLE TO STOP VEHICLE IF TURNED OFF THE ENGINE WITH IGNITION. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #876701 — an unverified report by a vehicle owner.
Louiville, KY
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING ON INTERSTATE AT 55 MPH VEHCILE WOULD NOT STOP ACCELERATING, EVEN WITH FOOT OFF GAS PEDAL, VEHCILE KEPT ACCELERATING. TOOK VEHICLE TO MECHANIC, AND HE SAID THAT OPEN PORTION ON ACCELERATOR CABLE WAS EXPOSED. ONE OF THEM WERE IN A BIND WHICH CAUSED IT TO WEAR, AND WORN ACCELERATOR WON'T GO BACK DOWN, ONLY WAY TO STOP WAS TO UNHOOK EVERYTHING. THEN THERE WAS NO ACCELERATION.*AK THE ONLY WAY TO STOP THE ACCELERATING VEHEICLE WAS TO TURN OFF THE ENGINE.
NHTSA complaint #875447 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
VEHICLE SPEED CONTROL
WHEN PUT IN PARK VEHICLE ACCELERATED FORWARD SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION . DEALER INSPECTED VEHICLE, AND WAS NOT ABLE TO DUPLICATE THE PROBLEM.
NHTSA complaint #872341 — an unverified report by a vehicle owner.
Huntington Beach, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL IS SPACED TOO FAR APART FROM THE CONSOLE. FOOT SLIPPED & BECAME WEDGED BETWEEN CONSOLE & PEDAL. VEHICLE HAD TAKEN OFF DUE TO MISALIGNMENT OF PEDAL. DEALER CAN NOT DO ANYTHING.
NHTSA complaint #847073 — an unverified report by a vehicle owner.
Whittier, CA
VEHICLE SPEED CONTROL
SPEED CONTROL.
NHTSA complaint #609809 — an unverified report by a vehicle owner.
Julian, CA
VEHICLE SPEED CONTROL
CRUISE CONTROL FAILED TWICE.
NHTSA complaint #606850 — an unverified report by a vehicle owner.