26 of the
175 complaints about the 2009 Dodge Caravan are about the
airbag system — 15% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
85,000 miles.
VEHICLE (2009 D. CARAVAN) WAS BEING DRIVEN ON A CITY STREET. AFTER HAVING STOPPED AT A 4-WAY INTERSECTION, DRIVER PROCEEDED INTO INTERSECTION AT VERY LOW SPEED AND WAS STRUCK BROADSIDE ON THE RIGHT WHEN A 1999 CHEV. TAHOE FAILED TO STOP. TAHOE SPEED ESTIMATED AT 30-35 MPH. RT. SIDE AIR BAGS DEPLOYED AT WHICH TIME FRONT SEAT PASSENGER (FEMALE, APPROXIMATELY 5' 1" ) WAS STRUCK ON HEAD BY AIRBAG WHICH MOVED TO HER LEFT CAUSING PASSENGER'S HEAD TO HIT SIDE WINDOW. AIRBAG REMAINED ON THE LEFT SIDE OF HER HEAD UNTIL HER HUSBAND, THE DRIVER, FORCIBLY MOVED IT OVER TO HER RIGHT IN ORDER FOR EMT SERVICE TO TAKE HER OUT THRU LEFT FRONT DOOR. PASSENGER HAD ABRASIONS OVER TOP OF HEAD AND ON LEFT ARM, NONE WERE OF A SERIOUS NATURE; HOWEVER SHE EXPERIENCED IMMEDIATE SIGNIFICANT HEARING LOSS. TRIP TO ER AND CT SCAN REVEALED NO CONCUSSION, NO RUPTURED EARDRUMS AND NO OTHER SERIOUS INJURIES. ACCIDENT OCCURRED 13 DAYS AGO AND THERE HAS BEEN NO IMPROVEMENT IN HER HEARING, THE LOSS OF WHICH IS MORE PRONOUNCED IN LEFT EAR AND INCLUDES A CONSTANT RINGING. SHE IS AWAITING A JAN. 2019 APPT. WITH ENT DOCTOR FOR EVALUATION. THERE WERE NO REAR SEAT PASSENGERS AND THE OTHER TWO PERSONS INVOLVED IN THE ACCIDENT WERE NOT INJURED. IN THIS ACCIDENT THE SIDE AIRBAG DID NOT PROTECT THE PASSENGER AS IT SHOULD, AND IN ADDITION CAUSED A SIGNIFICANT HEARING LOSS. *DSY *DT*JB *JS *BF
NHTSA complaint #11162264 — an unverified report by a vehicle owner.
at 185,000 milesVillas, NJ
AIR BAGS
ON OCTOBER 24, 2017 AT APPROXIMATELY 12:00 NOON MY VAN WAS PARKED WITH THE ENGINE OFF AND ALL OF A SUDDEN BOTH SIDE AIRBAGS IN THE VAN DEPLOYED. NO ONE WAS IN THE CAR. CAR WAS TOTALED BY MY INSURANCE COMPANY. I REPORTED THIS TO CHRYSLER AND THEY WILL NOT DO ANYTHING ABOUT THE TOTAL LOSS OF MY VEICHLE
NHTSA complaint #11044641 — an unverified report by a vehicle owner.
Oakdale, NY
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10839213 — an unverified report by a vehicle owner.
Soddy-Daisy, TN
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10822557 — an unverified report by a vehicle owner.
Milwaukee, WI
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10821019 — an unverified report by a vehicle owner.
ST. Louis, MO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED ON 2/15/16. UPDATED 03/14/16.
NHTSA complaint #10820521 — an unverified report by a vehicle owner.
Ormond Beach, FL
AIR BAGS
I WAS NOTIFIED IN EARLY JUNE, 2015 ABOUT A SAFETY RECALL #R03/NHTSA 14V-373 AND DIRECTED TO CONTACT A DEALER ABOUT THIS RECALL. I DID SO SEVERAL TIMES AND WAS TOLD TO CALL BACK LATER BECAUSE PARTS WERE NOT AVAILABLE. I CALLED AGAIN ON 12/14/15 AND WAS PUT ON A WAIT LIST OF 40+ PEOPLE TO GET THIS FIX DONE. AGAIN I'M TOLD THAT CHRYSLER IS NOT SENDING OUT THE PARTS. LOOKS LIKE SLOW-WALKING IT TO ME. I FORMALLY REQUEST THAT CHRYSLER BE PUNISHED FOR THIS LACK OF CONCERN FOR SAFETY.
NHTSA complaint #10810643 — an unverified report by a vehicle owner.
Ellenville, NY
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10779262 — an unverified report by a vehicle owner.
Peru, NY
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10778576 — an unverified report by a vehicle owner.
Evanston, IL
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10745431 — an unverified report by a vehicle owner.
Oklahoma City, OK
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10731530 — an unverified report by a vehicle owner.
Indianapolis, IN
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10726094 — an unverified report by a vehicle owner.
Dryden Village, MI
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10723650 — an unverified report by a vehicle owner.
Croswell, MI
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10722875 — an unverified report by a vehicle owner.
Fort Myers, FL
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10722672 — an unverified report by a vehicle owner.
ST Lous, MO
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10722336 — an unverified report by a vehicle owner.
North Myrtle Beach, SC
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10716636 — an unverified report by a vehicle owner.
Wichita, KS
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS) AND 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10716652 — an unverified report by a vehicle owner.
Garland, TX
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA complaint #10713655 — an unverified report by a vehicle owner.
Marblehead, MA
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10694624 — an unverified report by a vehicle owner.
South Salem, NY
AIR BAGS
2009 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE AND THEY DID NOT HAVE AN ETA. THE CONSUMER RECEIVED THE RECALL NOTICE, IN THE SUMMER OF 2014.
NHTSA complaint #10690387 — an unverified report by a vehicle owner.
Florence, WI
AIR BAGS
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10693246 — an unverified report by a vehicle owner.
North Royalton, OH
AIR BAGS
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10691820 — an unverified report by a vehicle owner.
Franklin, NC
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 06/19/2015
NHTSA complaint #10680511 — an unverified report by a vehicle owner.
at 96,000 milesTroy, OH
AIR BAGS
WHILE DRIVING 55MPH ON I75 IN CINCINNATI,OH, THE ENGINE SUDDENLY SHUT OFF. WHILE ATTEMPTING TO GET THE VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY THE STEERING WHEEL AND THE BRAKES COULD ONLY BE MOVED WITH GREAT EFFORT. THE VEHICLE MUST BE IN THE PARKED GEAR SHIFT POSITION BEFORE IT CAN BE RESTARTED THUS THE NECESSITY TO GET TO THE SIDE OF THE HIGHWAY SO AS TO AVOID A REAR END COLLISION. WHEN GETTING TO THE SIDE OF THE ROAD THE STEERING FEELS LIKE IT IS LOCKED. THIS SUDDEN ENGINE SHUT OFF WHILE DRIVING HAS OCCURRED SEVERAL TIMES BEFORE OVER THE LAST APPROX. 2 1/2 YRS. THE DEALER DOES NOT KNOW HOW TO FIX THE SUDDEN ENGINE SHUT OFF PROBLEM. THIS LEAVES ME WITH A VEHICLE THAT APPEARS TO BE TOO DANGEROUS TO DRIVE. I HAVE REQUESTED THE VEHICLE MANUFACTURER TO ADVISE ME AS TO HOW THE VEHICLE CAN BE SAFELY DRIVEN. AND ALSO TO ADVISE ME IF THE AIR BAGS WILL FUNCTION NORMALLY AFTER SUDDEN ENGINE SHUT OFF.
NHTSA complaint #10607221 — an unverified report by a vehicle owner.
at 26,300 milesOwasso, OKCrash
AIR BAGS
DEER RAN INTO VAN FRONT AND SIDE IMPACT . TRAVELING AT 40 MPH /AIR BAG DID NOT DEPLOY . EXTENSIVE DAMAGE TO VAN.
NHTSA complaint #10435534 — an unverified report by a vehicle owner.