FaultScore

FaultScore report

2020 Dodge Challenger problems

Owners have filed 33 complaints about the 2020 Dodge Challenger with NHTSA between 2020 and 2026. The largest single group is the electrical system. Across this model's run it ranks 13 of 16 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Dodge Challenger.

How this is worked out

The numbers

33

Complaints

1

Crashes reported

3

Fires reported

0

Injuries reported

1,250 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 11 vs 50 Severity 63 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Dodge Challenger. 50 means typical for this model; 100 means roughly double.
Severity — 63
12.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2020 compares with every other Dodge Challenger

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 Dodge Challenger

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 7 21.2%

0 crashes, 1 fires · median 2,000 mi

Other & Unspecified 4 12.1%

Median failure at 500 miles

Engine & Cooling 4 12.1%

0 crashes, 1 fires · median 9,900 mi

Fuel & Propulsion 3 9.1%

0 crashes, 1 fires · median 2,000 mi

Brakes 3 9.1%
Transmission & Drivetrain 3 9.1%

Median failure at 70 miles

Acceleration & Cruise Control 2 6.1%
Airbags 2 6.1%

1 crashes, 0 fires

Seat Belts 1 3.0%
Wheels 1 3.0%

Median failure at 500 miles

Windows, Mirrors & Wipers 1 3.0%
Lights 1 3.0%
Steering 1 3.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 50.0%
1,000 – 9,999 miles 3 30.0%
10,000 – 24,999 miles 2 20.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2020 peak 6 Apr 2026

NHTSA investigations into the 2020 Dodge Challenger

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Recalls on the 2020 Dodge Challenger

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V516000

VISIBILITY:WINDSHIELD

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Risk: A windshield that separates from the vehicle during a crash can increase the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2021422 714 units in Canada

Structure

Issue: On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a crash. Safety Risk: A windshield that detaches in a crash could create an increased risk of injury. Corrective Action: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to remove and reinstall the windshield.

Recall 2020145 46,772 units in Canada

Visual System

Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Eureka, MO Crash

AIR BAGS

My car was in a collision yesterday. I was rear-ended and pushed into another vehicle, resulting in both front and rear impacts. The air bag did not deploy, even though I could smell it, as if it did deploy. Also, my car app notified me that the airbag had been deployed and needed to be taken to a service provider to be serviced. The problem is that no airbags actually deployed. So if I had been in a situation that required the airbags to save my life, I would not have had them. I feel like this could really be a problem if it happened in another situation & I wanted to let someone know so they can look into it.

NHTSA complaint #11440716 — an unverified report by a vehicle owner.

at 2,000 miles Round Rock, TX Fire

ELECTRICAL SYSTEM

VEHICLE CAUGHT ON FIRE WHILE OPERATIONAL, IN SECOND THE VEHICLE BECAME ENGULFED IN FLAMES WITH NO WARNINGS.*DT*DT*JB*DT*JB*DT

NHTSA complaint #11383550 — an unverified report by a vehicle owner.

at 2,000 miles Round Rock, TX Fire

ENGINE

VEHICLE CAUGHT ON FIRE WHILE OPERATIONAL, IN SECOND THE VEHICLE BECAME ENGULFED IN FLAMES WITH NO WARNINGS.*DT*DT*JB*DT*JB*DT

NHTSA complaint #11383550 — an unverified report by a vehicle owner.

at 2,000 miles Round Rock, TX Fire

FUEL/PROPULSION SYSTEM

VEHICLE CAUGHT ON FIRE WHILE OPERATIONAL, IN SECOND THE VEHICLE BECAME ENGULFED IN FLAMES WITH NO WARNINGS.*DT*DT*JB*DT*JB*DT

NHTSA complaint #11383550 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Milford, MI

STEERING

My steering was locked up when I started my car in the cold then on my first turn, it completely locked up and it did this several times and it makes a grinding noise. I am assuming one of the bearings has failed in it, but it failing on me the rack locking up is something different I believe.

NHTSA complaint #11734903 — an unverified report by a vehicle owner.

Las Vegas, NV

VEHICLE SPEED CONTROL

I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

NHTSA complaint #11698840 — an unverified report by a vehicle owner.

Las Vegas, NV

VEHICLE SPEED CONTROL

In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn't get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it's the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it's not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under "defective parts" claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

NHTSA complaint #11698843 — an unverified report by a vehicle owner.

Las Vegas, NV

SERVICE BRAKES

I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

NHTSA complaint #11698840 — an unverified report by a vehicle owner.

Las Vegas, NV

SERVICE BRAKES

In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn't get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it's the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it's not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under "defective parts" claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

NHTSA complaint #11698843 — an unverified report by a vehicle owner.

Las Vegas, NV

FUEL/PROPULSION SYSTEM

I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn’t get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it’s the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it’s not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under “defective parts” claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

NHTSA complaint #11698840 — an unverified report by a vehicle owner.

Las Vegas, NV

FUEL/PROPULSION SYSTEM

In your own words, tell us what happened. Cro I have an urgent and safety issue with my 2020 Dodge Challenger Hellcat. I was driving on road from work. When I was approaching a red light coming to a complete stop. I pressed the clutch to engage the gear into neutral. Suddenly I heard a loud snapping sound, I lost all pressure to the clutch and almost hitting the vehicle in front of me because I couldn't get it out of gear. Nearly causing multiple car accident with all the cars infront and behind me on the road. I had to shut off the engine so the vehicle would come to a complete stop. Vehicle was towing into the closest Dodge dealership (Sahara CDJR in Las Vegas). After 2 days in the shop, the service advisor just called me and stated that it's the clutch pedal push rod that snapped and the entire pedal assembly need to be replaced, which would not be covered. I asked him and he confirmed it's not a common thing to break at the low miles (14741 miles on the vehicle) but I need to reach out to Dodge Customer Service to see if it would fall under "defective parts" claim. Please help me open a case and take care of this issue. It is a very serious safety issue if the rod would just snap like that during normal vehicle operation. This could have needed very badly. Thank you!

NHTSA complaint #11698843 — an unverified report by a vehicle owner.

San Diego, CA

UNKNOWN OR OTHER

Air conditioning system failed. Stopped blowing cool air. Leak developed in system and it was traced to the evaporator core

NHTSA complaint #11687485 — an unverified report by a vehicle owner.

San Diego, CA

ELECTRICAL SYSTEM

Air conditioning system failed. Stopped blowing cool air. Leak developed in system and it was traced to the evaporator core

NHTSA complaint #11687485 — an unverified report by a vehicle owner.

Locust Grove, GA

ENGINE

Cooling fans exploded an went through radiator, making the car inoperable!

NHTSA complaint #11674304 — an unverified report by a vehicle owner.

West Berlin, NJ

EXTERIOR LIGHTING

Good afternoon, my right headlight wiring harness had rubbed on the frame down to the wires, actually meta l to metal and caused my head light to blow out and my turn signal to malfunction and there is no warning light for the headlight being out, I called the dealership and they said there's no recall and they want a lot of money to fix this problem, I'm afraid it may cause a fire, I've noticed this for about a week, I ordered a new light on 8/22 and that's when I noticed the bare wires

NHTSA complaint #11611574 — an unverified report by a vehicle owner.

Hampton, GA

POWER TRAIN

Seat belt starting to unlock on its own-Driver Airbag malfunction-Passenger seat Reverse gear malfunction -code. Tsb 21-039-24

NHTSA complaint #11604477 — an unverified report by a vehicle owner.

Hampton, GA

SEAT BELTS

Seat belt starting to unlock on its own-Driver Airbag malfunction-Passenger seat Reverse gear malfunction -code. Tsb 21-039-24

NHTSA complaint #11604477 — an unverified report by a vehicle owner.

Hampton, GA

AIR BAGS

Seat belt starting to unlock on its own-Driver Airbag malfunction-Passenger seat Reverse gear malfunction -code. Tsb 21-039-24

NHTSA complaint #11604477 — an unverified report by a vehicle owner.

Wendell, NC

UNKNOWN OR OTHER

On 11-Jul-24 about 3:45 pm I was driving on the highway appox 70 mph and my sunroof exploded. There was only one car near me and not in a position to throw up any rocks.

NHTSA complaint #11601579 — an unverified report by a vehicle owner.

Houston, TX

ELECTRICAL SYSTEM

Trunk is opening automatically while driving

NHTSA complaint #11555639 — an unverified report by a vehicle owner.

Powells Crossroads, TN

ELECTRICAL SYSTEM

While driving the air conditioning control’s stopped working. It required restarting the vehicle, to get it to work again . The air also started blowing out the defrost vents without being changed to blow through them.

NHTSA complaint #11543815 — an unverified report by a vehicle owner.

at 17,800 miles Harleyville, SC

ELECTRICAL SYSTEM

The contact owns a 2020 Dodge Challenger. The contact stated that while driving approximately 30 MPH, the vehicle momentarily powered off; while coasting to the side of the road, the vehicle suddenly powered back on and continued to drive as needed. The contact stated that during the failure, the instrument cluster was inoperable. The vehicle independently restarted. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 17,800.

NHTSA complaint #11504863 — an unverified report by a vehicle owner.

at 17,800 miles Harleyville, SC

ENGINE

The contact owns a 2020 Dodge Challenger. The contact stated that while driving approximately 30 MPH, the vehicle momentarily powered off; while coasting to the side of the road, the vehicle suddenly powered back on and continued to drive as needed. The contact stated that during the failure, the instrument cluster was inoperable. The vehicle independently restarted. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 17,800.

NHTSA complaint #11504863 — an unverified report by a vehicle owner.

Anaheim, CA

VISIBILITY/WIPER

Windshield is becoming unglued starting to separate

NHTSA complaint #11502093 — an unverified report by a vehicle owner.

Eureka, MO Crash

AIR BAGS

My car was in a collision yesterday. I was rear-ended and pushed into another vehicle, resulting in both front and rear impacts. The air bag did not deploy, even though I could smell it, as if it did deploy. Also, my car app notified me that the airbag had been deployed and needed to be taken to a service provider to be serviced. The problem is that no airbags actually deployed. So if I had been in a situation that required the airbags to save my life, I would not have had them. I feel like this could really be a problem if it happened in another situation & I wanted to let someone know so they can look into it.

NHTSA complaint #11440716 — an unverified report by a vehicle owner.

Carson, CA

ELECTRICAL SYSTEM

Car completely shut off while driving on the freeway at 75mph. Car completely shut off another incident on the street and another incident in a parking lot.

NHTSA complaint #11435601 — an unverified report by a vehicle owner.

Carson, CA

ENGINE

Car completely shut off while driving on the freeway at 75mph. Car completely shut off another incident on the street and another incident in a parking lot.

NHTSA complaint #11435601 — an unverified report by a vehicle owner.

Carson, CA

SERVICE BRAKES

Car completely shut off while driving on the freeway at 75mph. Car completely shut off another incident on the street and another incident in a parking lot.

NHTSA complaint #11435601 — an unverified report by a vehicle owner.

Buckeye, AZ

UNKNOWN OR OTHER

UPON RECEIVING A PHONE CALL WHILE MY DEVICE IS CONNECTED TO THE UCONNECT INFOTAINMENT SYSTEM, THE INCOMING RINGER VOLUME IS SET TO MAXIMUM LOUDNESS. THIS CANNOT BE CHANGED. THE RINGER IS SO LOUD, IT IS STARTLING TO ANYONE WHO IS IN THE CAR. EVERY TIME I GET A CALL WHILE IN MY CAR (THROUGH UCONNECT), I JUMP. I THOUGHT A FRIEND OF MINE WHO WAS IN THE PASSENGER'S SEAT WAS GOING TO HAVE A HEART ATTACK. I HAVE TRIED CHANGING THE VOLUME ON THE RINGER AND IT CANNOT BE DONE. THIS IS A HUGE SAFETY CONCERN. I CONTACTED DODGE DIRECTLY AND I WAS TOLD THAT I NEED TO CHECK FOR UPDATES TO MY UCONNECT SYSTEM. I DID THAT AND THERE ARE NO UPDATES AVAILABLE. THIS NEEDS TO BE REMEDIED AS SOON AS POSSIBLE. I HAVE CHECKED AROUND ON THE INTERNET AND HAVE READ HUNDREDS OF OTHER PEOPLE COMPLAINING ABOUT THIS SAME ISSUE GOING BACK A FEW YEARS. DODGE HAS BEEN INCREDIBLY NEGLECTFUL WITH THIS ISSUE. THIS NEEDS TO BE FIXED IMMEDIATELY.

NHTSA complaint #11415946 — an unverified report by a vehicle owner.