87 of the
1,042 complaints about the 2011 Dodge Charger are about the
engine — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
58,850 miles.
There has been numerous issues that affected my safety while driving and had to make costly repairs and replacements while on going. Alternator and serpentine belt broke out and all my coolant leaked out. had to stop in the middle of the street several Times by force having the abs, check engine light turn on having to turn the car off. Transmission shifter was so faulty I couldn’t pull out of park needing to replace it. Air leaks in the engine, electrical surges effecting headlights low beams I can’t see anything at night, dashboard and radio. The windows are has so much glare from sun light to other cars at night I almost cannot see ahead of me almost blinding me. The car constantly over heated. I’ve changed the battery, exhaust pipes, put breaks on it, ignition coils upper and lower intakes manifold but still proceeds to present me with a check engine light needing to unplug my battery to recent the car which turns off my eco system. Gas consumption is little to much at times The air bags light in the dashboard usually turn on constantly when adjusting the driver and passenger seat.
NHTSA complaint #11750982 — an unverified report by a vehicle owner.
at 90,000 milesArlington, TX
ENGINE
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 45 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic who replaced the engine. The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 90,000.
NHTSA complaint #11507788 — an unverified report by a vehicle owner.
Lower Burrell, PA
ENGINE
Tensioner guide for timing
NHTSA complaint #11507711 — an unverified report by a vehicle owner.
Stone Mountain, GA
ENGINE
The radiator fan blade broke off and hit the alternator creating a hole in it. The alternator lost all fluid and the car overheated. This happened on 2 different occasions before it became obvious that the radiator fan was the culprit and not the radiator itself. This is a safety issue because no dash lights were illuminated and the car could have severely overheated on the highway if it wasn't noticed. Mechanic inspected it and saw the fan blade caught in the hood.
NHTSA complaint #11425297 — an unverified report by a vehicle owner.
at 129,497 milesAiken, SC
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL AND POWER STEERING ASSIST WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE AVOID A CRASH. THE CONTACT WAS ABLE TO MOVE THE VEHICLE INTO SERVICE STATION AND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO JIM SNATCHER MOTORS (511 CALHOUN STREET, JOHNSON, SC, 29832, (803) 275-2576) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED TO PROVIDE THE NEEDED AMPS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,497.
NHTSA complaint #11383895 — an unverified report by a vehicle owner.
at 123,584 milesLittle Rock, AR
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30-35 MPH. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATIONS INDEPENDENTLY. THE CONTACT STATED CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVE LANDERS CHRYSLER DODGE JEEP RAM LOCATED AT 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210, WHERE IT WAS DIAGNOSED, AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,584.
NHTSA complaint #11341672 — an unverified report by a vehicle owner.
at 60,000 milesMadera, CA
ENGINE
MY VEHICLE LEAKS OIL AND THEY TOLD ME ITS THE OIL FILTER HOUSING
NHTSA complaint #11323234 — an unverified report by a vehicle owner.
at 170,000 milesOviedo, FL
ENGINE
THE CAR GAVE AN ERROR MESSAGE 'VEHICLE NOT IN PAR'. COULD NOT TURN ENGINE OFF. EVENTUALLY CAR BEGAN TO OVERHEAT AND CAUSED BLOWN HEAD GASKETS. HAVE TO GET AN ENTIRE NEW ENGINE AND REPLACE SHIFTER AND PUSH TO START SYSTEM.
NHTSA complaint #11234747 — an unverified report by a vehicle owner.
Mount Vernon, NY
ENGINE
THE CAR SEEMS TO CONTINUE OVERHEATING NO MATTER WHAT AFTER NUMEROUS DELIVERIES TO THE DEALERSHIP, I WAS ASSURED THE CAR WOULD NO LONGER OVERHEAT BUT IT CONTINUES TO DO SO.
NHTSA complaint #11234247 — an unverified report by a vehicle owner.
at 100,000 milesMobile, AL
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DIAGNOSED THAT THE ENGINE HEAD GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11206279 — an unverified report by a vehicle owner.
at 54,000 milesBellingham, WACrash1 injured
ENGINE
I GAVE THE CAR FUEL THROTTLE AND IT STALLED THEN DIED ON THE FREEWAY. AFTER BEING STRUCK BY ANOTHER CAR FROM BEHIND, THE CAR STARTED FINE AND STILL RUNS PERFECT. NO CHECK ENGINE LIGHT. MY RESEARCH SUGGEST THE PCM ON THESE CARS ARE FAULTY.
NHTSA complaint #11193431 — an unverified report by a vehicle owner.
at 113,680 milesNorthfolk, VAFire
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A CLICKING NOISE COMING FROM THE INSTRUMENT PANEL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO DETECTED AN ODOR OF BURNING OIL THROUGH THE VENTS AND SMOKE APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET WAS FRACTURED, WHICH CAUSED OIL TO LEAK ONTO THE PRESSURE SENSOR SWITCH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 113,680.
NHTSA complaint #11173534 — an unverified report by a vehicle owner.
at 55,000 milesOxon Hill, MD
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE CHECK ENGINE AND AIR BAG INDICATORS ILLUMINATED. THE DEALER (OURISMAN CHRYSLER JEEP DODGE OF ALEXANDRIA, 5900 RICHMOND HWY, ALEXANDRIA, VA 22303, (703) 329-1600) REPLACED THE THERMOSTAT, BUT DID NOT DIAGNOSE THE AIR BAGS. THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER ISSUED FOUR AIR BAG RECALL CAMPAIGNS, BUT IT WAS UNKNOWN IF THE VEHICLE WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #11166033 — an unverified report by a vehicle owner.
at 54,000 milesMarinette, WICrash
ENGINE
I AM WONDERING IF I HAVE ANY FURTHER ACTIONS THAT ARE AVAILABLE TO ME FOR A RECALL SITUATION. MY CAR HAD A RECALL FOR THE TIMING CHAIN AND I HAD THE RECALL PERFORMED IN 2014. A FEW WEEKS AGO WHILE ON THE HIGHWAY DURING RUSH HOUR IN A SNOW STORM THE TIMING CHAIN FAILED AND DESTROYED MY ENGINE. I HAD SECONDS TO NEGOTIATE MY LANE AND GET TO SAFETY WHICH I COULD NOT. THE BACK OF MY VEHICLE WAS STILL STICKING OUT OF THE RIGHT LANE. I WAS INFORMED BY THE STATE PATROL I CAUSED SEVERAL ACCIDENTS BEHIND ME AND MY VEHICLE WAS ALSO ALMOST STRUCK BY A SEMI TRUCK. I DO NOT DRIVE MY VEHICLE YEAR ROUND SO BETWEEN 2014 AND NOW THE VEHICLE HAD LESS THAN 20,000 MILES PUT ON IT WITH THE NEW TIMING CHAIN. I CONTACTED DODGE AND THEY INFORMED ME THE NEW TIMING CHAIN HAD A WARRANTY OF ONLY 2 YEARS SO ALL SUBSEQUENT DAMAGE WAS MY RESPONSIBILITY. I AM MAKING THE ASSUMPTION THE CORRECT CHAIN WAS NOT PUT ON MY VEHICLE DURING THE RECALL REPAIR OR WAS NEVER CHANGED AT ALL. THE VEHICLE HAD A TOTAL OF 54,000 MILES ON IT AND ACCORDING TO ALL THE FORUMS, THIS IS TYPICALLY WITHIN THE MILEAGE THE CHAIN FAILS AND UNDER THE EXACT CONDITIONS OF WHICH I WAS DRIVING. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAS NO EXTENUATING CIRCUMSTANCES THAT SHOULD HAVE LED TO A CATASTROPHIC ENGINE FAILURE. NOW DODGE WANTS TO CHARGE ME $5,000 FOR THE ENGINE REPAIR WHICH WAS CAUSED FROM THE TIMING CHAIN THEY SUPPOSEDLY INSTALLED.
NHTSA complaint #11163058 — an unverified report by a vehicle owner.
at 120,000 milesSAN Jose, CA
ENGINE
THE CAR HAD AN ALTERNATOR AND AIRBAG RECALL WHICH I TRIED TO SCHEDULE SEVERAL TIMES BUT THE PART WAS NEVER READY. WHILE DRIVING TO WORK ON THE 880 FREEWAY THE CAR SHUT OFF B/C OF THE ALTERNATOR, NOW I HAVE TO PAY PUT OF POCKET AND THEY ARE GOING TO REIMBURSE ME AND I HAVE TO RENT A CAR FOR THE NEXT 2 DAYS.. INCONVENIENCE TO NO END.
NHTSA complaint #11156023 — an unverified report by a vehicle owner.
at 81,000 milesNorth Olmsted, OH
ENGINE
MY 2011 DODGE CHARGER RT 5.7L V8 HEMI STARTED HAVING ISSUES RUNNING, IT FELT LIKE IT WAS IDLING HIGH WHEN SITTING STILL WHILE RUNNING IN DRIVE, BUT THE RPM'S WERE NORMAL. THEN IT WOULD PERIODICALLY SOUND LIKE IT WAS NOT GOING TO START, WHEN TURNING IT ON, IT WOULD SPUTTER AND STRUGGLE TO START, BUT T WOULD START. THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED HAVING ISSUES ON THE HIGHWAY AT HIGH SPEEDS, IF YOU TOOK YOUR FOOT OFF ACCELERATOR TO SLOW DOWN GRADUALLY AND THEN TRY TO ACCEL AGAIN IT WOULD WOULD NOT ACCCEL, AND IT WOULD FEEL LIKE IT WAS PULLING BACK, OR BRAKING. THE CAR WOULD THEN JUMP TO ACCEL LIKE IT WAS JUST PUT INTO GEAR. AFTER A DIAGNOSIS WE FOUND THERE WAS A CYLINDER 3 MISFIRE.THE SPARK PLUGS WERE CHANGED, ALL OF THE, AND THE COIL, AND THE INJECTOR, AND STILL IT RAN BAD. FINALLY THE DEALERSHIP WAS ABLE TO SAY THAT THERE WAS A CAMSHAFT FAILURE DUE TO AN INTERNAL ISSUE. IT WAS WIPED OUT ALONG WITH THE LIFTERS, BECAUSE THE ROCKERS STOPPED ROCKING. THIS CAR IS 7 YEARS OLD, BUT ONLY HAS ABOUT 81,000 MILES, SO THE POWER TRAIN IS UP. THE CAR WAS REGULARLY SERVICED AND TAKEN CARE OF AND THERE IS NO REASON THAT THERE SHOULD BE SUCH A FAILURE WITH AN ENGINE THAT IS SO LOW ON MILES.
NHTSA complaint #11133593 — an unverified report by a vehicle owner.
at 58,700 milesLawton, OK
ENGINE
I WAS DRIVING MY VEHICLE STRAIGHT DOWN A CITY STREET AT 36 MILES PER HOUR THROUGH AN INTERSECTION LIGHT AND MY CAR BEGAN TO SHAKE REALLY HARD AND THE CAR BEGAN TO DROP SPEED ON ITS OWN, I WENT TO PRESS THE GAS TO ACELERATE AND THE EGINE LIGHT BEGAN TO FLASH AND THE AIR CONDITIONER STARTED BLOWING REALLY HOT AIR AND I LOST ALL POWER TO THE VEHICLE.I TRIED TO PUSH THE GAS TO TURN OFF THE BUSY STREET BUT I HAD NO POWER SO I HAD TO PRETTY MUCH COAST TO THE NEAREST PLACE TO GET OUT OF TRAFFICE. ONCE I PULLED OVER INTO A PARKING LOT THE CAR STARTED TO HAVE A SMELL AS IF SOMETHING WAS BURNING UNDERNEATH THE HOOD, AT THAT POINT I PUT THE CAR IN PARK AND PUSHED THE OFF BUTTON, I SAT A FEW MINUTES THEN TRIED TO RESTART THE CAR BUT IT WOULD NOT START AND KEPT MAKING A NOISE SO I TURNED THE CAR OFF GOT OUT AND GOT MY TODDLER OUT OF THE BACKSEAT AND CALLED MY HUSBAND, HE ARRIVED ABOUT 10 MINUTES LATER AND TRIED JUMP STARTING THE CAR BUT IT WOULD NOT START AND WAS MAKING A WEIRD NOISE WHEN PUSHING THE START BUTTON, AT THIS POINT I FIGURED THE CAR STOPPED DUE TO THE ALTERNATOR RECALL THAT WAS ISSUED SO I CALLED MY INSURANCE COMPANY AND HAD THE VEHICLE TOWED TO MY LOCAL DODGE DEALERSHIP WHERE I HAD A DIAGNOSTIC DONE ON THE VEHICLE AND WAS TOLD MY ENGINE IS COMPLETELY BURNED UP DUE TO LACK OF OIL WHICH IS NOT TRUE BECUASE I CHECKED THE OIL DIPSTICK 2 DAYS AFTER IT HAD BEEN SITTING AT THE DODGE DEALERSHIP AND THERE WAS OIL IN THE CAR AND NO OIL LEAKS, I JUST HAD AN OIL CHANGE IN MARCH OF THIS YEAR (2018) SO I BELIEVE MY ENGINE WAS BURNED UP COMPLETELY DUE TO THE ALTERNATOR AND A CIRCUT SHORTAGE CASED THE CAR TO OVER HEAT AND BURN THE ENGINE, I NEED THIS TO BE INVESTGATED TO SEE IF THIS IS SECONDARY TO THE RECALL SO THAT I CAN SEE IF IM RESPONSIBLE FOR THE DAMAGES OR NOT BECAUSE NOW I NEED AN ENTIRE NEW ENGINE WHICH IS OVER $8,000 IN COSTS.
NHTSA complaint #11128425 — an unverified report by a vehicle owner.
at 134,000 milesMaumee, OH
ENGINE
WHEN DRIVING DOWN THE INTERSTATE (AUGUST 2017 WITH 130K MILES ON THE DASH) I SUDDENLY LOST THROTTLE RESPONSE AND I COULD NOT ACCELERATE. AT THIS POINT MOTOR BEGAN TO SHAKE AS I COASTED TO THE EDGE AS MY CAR SHUT OFF WHILE STILL IN THE RUN POSITION. A RED LIGHTING BOLT APPEARED AND MY VEHICLE DID NOT WANT TO START. AFTER ATTEMPTING TO START SEVERAL TIMES THE CAR FINALLY STARTED. TOOK IT TO A DEALER IN GARDEN CITY MICHIGAN WHERE THEY COULD FIND NOTHING WRONG. THE LIGHTING BOLT LIGHT WAS GONE AND ONLY A CHECK ENGINE LIGHT REMAINED. FAST FORWARD TWO MONTHS LATER THE SAME THING HAPPENED BUT I COULD NOT GET THE CAR TO START AND IT WAS TOWED TO THE SAME DEALER WITH A DEAD BATTERY THIS TIME. THEY KEPT IT FOR SEVERAL DAYS BUT COULD NOT PIN POINT THE ISSUE I.E. BAD THROTTLE BODY, BAD FUEL PUMPS ETC. HOWEVER NO CODES WERE FOUND BECAUSE THE BATTERY DIED. THE WEEK BEFORE THANKSGIVING SAME SITUATION, LOST THROTTLE RESPONSE CAR SHUT OFF GOT THE RED BOLT , BATTERY DIED. TOWED TO AAA WHERE I HAD TO PURCHASE A NEW BATTERY AND AGAIN NO CODES WERE FOUND. AGAIN THIS HAPPENED TODAY WHILE ON THE INTERSTATE TRAVELING AT ABOUT 80MPH. ARE THERE ANY TIPS OR DOCUMENTATION OF SIMILAR PROBLEMS WITH THE RED BOLT LIGHT? IVE HAD DEALERSHIP MECHANICS WITH 30+ YEARS EXPERIENCE GET LOST WITH THIS ISSUE. THEY HAVE COMES UP WITH OPTIONS BUT NOTHING CONCRETE. I WILL SOON BE FORCE TO START GUESSING AND CHECKING OR JUST GET RID OF THE VEHICLE ALL TOGETHER
NHTSA complaint #11057893 — an unverified report by a vehicle owner.
at 107,000 milesClermont, FL
ENGINE
CHECK ENGINE LIGHT COMES ON AS IM DRIVING ON A HIGHWAY AT 70MPH AND MY CAR GOES INTO "LIMP" MODE WHICH COULD OF CAUSED AN ACCIDENT. CYLINDER 5 MISFIRE IS THE DIAGNOSIS AFTER TAKING IT TO THE DEALER. IT APPEARS TO BE A BAD LIFTER INSIDE OF THE HEAD IN WHICH CAUSED OVER 4K TO FIX. THIS IS A SAFETY HAZARD IN WHICH THE ENGINE FAILED WHILE DRIVING WITH MY FAMILY INSIDE!!
NHTSA complaint #11057768 — an unverified report by a vehicle owner.
at 83,500 milesKaty, TX
ENGINE
OIL FILTER HOUSING THE OIL FILTER HOUSING OF VEHICLE WAS DAMAGE CREATING MAJOR LEAK IN THE ENGINE WITH A HIGH RISK OF CAUSING FIRE. I NOTICED A CONSIDERABLE AMOUNT OF OIL WHILE THE CAR WAS PARK OUTSIDE MY DRIVEWAY , I IMMEDIATELY TAKE THE VEHICLE TO THE MECHANIC SHOP WHERE WAS REPAIRED COSTING ME $582 FOR PARTS AND LABOR. I CONSIDER THIS ISSUE A SAFETY RECALL DUE TO AMOUNT OF OIL SPILL IN THE MOTOR, THIS CAN DEFINETELLY CAUSE FIRE IN THE VEHICLE WHILE DRIVING.
NHTSA complaint #11054482 — an unverified report by a vehicle owner.
at 93,000 milesKrum, TXCrash
ENGINE
I DRIVE A 2011 DODGE CHARGER RT MY VEHICLE CONTINUES TO LOSS POWER AND WHEN POWER IS LOST I HAVE NO POWER STREERING OR BRAKES. I WAS ADVISED MY VEHICLE HAS A ACTIVE RECALL T-36 IN WHICH THE PROBLEMS I'M HAVE ARE A DIRECT RESULT OF THE RECALL. MY VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES AT CLASSIC DODGE IN DENTON TX. THE ONLY THING CLASSIC DODGE HAS DONE IS REPLACE THE BATTERY STATING WE HAD TO START THERE AND ADVISED ME FCA HAS NOT SENT OUT A FIX AND WONT UNTIL FEB 2018. I HAVE REPORTED TO CLASSIC DODGE IN DENTON AS WELL AS MY FCA CASE MANAGER MY VEHICLE CONTINUES TO LOSS POWER AND HAS ALMOST RESULTED IN SEVERAL CRASHES AND FCA HAS FAILED TO RESOLVE THE PROBLEM AND HAS STOPPED RETURNING MY PHONE CALLS. ON 12-05-17 I WAS INVOLVED IN A AUTOMOBLE CRASH IN THE CHARGER CAUSED BY THE LOSS IN POWER AND I RAN INTO A TREE CAUSING VEHICLE STRUCTUAL DAMAGE.
NHTSA complaint #11052954 — an unverified report by a vehicle owner.
Franktown, VA
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART SO THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, (866-731-2848) WAS CONTACTED AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT TOWED TO THE DEALER OR AN INDEPENDENT MECHANIC DUE TO THE TOW CHARGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN UPDATED 7/26/18
NHTSA complaint #11032803 — an unverified report by a vehicle owner.
Southport, NC
ENGINE
LETTER FROM CONGRESSMAN ROUZER ON BEHALF OF CONSTITUENT RE 2011 DODGE CHARGER FALSE RECALL NOTICE ON THE MOTOR. *LD THE CONSUMER STATED THE VEHICLE HAD A RECALL REPAIR PERFORMED ON THE ENGINE, BUT THE ENGINE FAILED WHILE DRIVING ON A HIGHWAY. THE CONSUMER CONCLUDED THAT THE VEHICLE WAS NOT ACTUALLY REPAIRED FOR THE RECALL AND THAT THE DOCUMENTS WERE FALSIFIED. THE CONSUMER STATED THE RECALL WAS SUPPOSED TO BE COMPLETED PRIOR TO HAVING OWNED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE AND WAS SUPPOSED THE REPLACE THE MOTOR WITH A NEW ONE, INSTEAD REPLACED THE MOTOR WITH A REBUILT ONE. THE VEHICLE WAS LEAKING WATER FROM THE EXHAUST PIPE, EXTREME SHAKING, AND SMELLED OF BURNING OIL. THE CONSUMER REQUESTED TO HAVE THE MOTOR REPLACED WITH A NEW ONE.
NHTSA complaint #11032488 — an unverified report by a vehicle owner.
at 95,500 milesDayton, OH
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE HOME AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (EVANS ARENA CHRYSLER DODGE JEEP RAM, 924 SHILOH SPRINGS RD, DAYTON, OH 45415) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL MARCH OF 2018. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE ONLY IN MARCH OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 95,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/17 *BF CONSUMER STATED ON 8/27/17 SHE WAS DRIVING ON THE ROAD AND CAR JUST STOPPED RUNNING. UPDATED 7/18/18
NHTSA complaint #11024047 — an unverified report by a vehicle owner.
at 70,000 milesZebulon, NC
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 45 MPH, THE ABS, TRACTION CONTROL, AND SERVICE AWD INDICATORS ILLUMINATED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, THE TRANSMISSION SLIPPED, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHILE THE VEHICLE WAS STATIONARY, THE EMERGENCY BRAKE INDICATOR ILLUMINATED AND THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT THE ABS INDICATOR DISENGAGED AND THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AT LOWER SPEEDS OF 20-25 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11013501 — an unverified report by a vehicle owner.
at 113,000 milesBoston, KY
ENGINE
FOR SEVERAL MONTHS WHEN FILLING GAS TANK UP I WOULD SMELL A STRONG GAS ODOR IN THE CABIN OF THE CAR. AFTER THE GAS LEVEL WOULD START TO GO DOWN THE ODER WOULD GO AWAY. WELL, THE LAST FEW DAYS THE ODOR GOT REALLY STRONG AND IT DIDN'T MATTER HOW MUCH GAS WAS IN THE TANK, IT MADE ME AND MY FAMILY REALLY NAUSEOUS, AND AFTER A FEW DAYS OF THIS THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SPUTTERING LIKE IT WANTED TO STAUL OUT. WELL FINALLY AFTER ABOUT A WEEK OF THIS THE ODOR GOT SO STRONG THAT IT MADE ME VERY FATIGUED AND SICK, YOU CAN SMELL THE GAS IN MY CLOTHES AND MY EYES STARTED TO BURN. MY CARS ENGINE IS CLUMPING LIKE THE ENGINE IS ABOUT TO GO OUT SO I PARKED IT AT HOME AND SHUT IT OFF. I'LL HAVE TO HAVE IT TOWED TO DEALERSHIP TO HAVE IT LOOKED AT. I'M SURE IT'S GONNA BE JUST LIKE EVERYONE ELSE'S CAR WITH THE TUBE LEADING FROM GAS TANK REFULE DOOR TO TANK. HOW THIS HASN'T BEEN RECALLED IS BEYOND ME BECAUSE IT'S AFFECTING THOUSANDS OF VEHICLES.
NHTSA complaint #10934790 — an unverified report by a vehicle owner.
at 100,000 milesLithonia, GA
ENGINE
THE MANUFACTURER HAS A RECALL (P60) ON THE CAR BUT I'M NOT COVERED SINCE I HAVE A 180 AMP ALTERNATOR. I ALMOST HAD A MAJOR ACCIDENT IN THE MIDDLE OF A VERY BUSY ATLANTA EXPRESS WAY BECAUSE MY CAR SHUT OFF AND BLOWING A SMELLY AIR OUT OF THE VENTS. THE POWER WAS LOST AND IT HAD A MESSAGE SAYING BATTERY SAVER MODE. THIS IS NOT RIGHT THAT THEY WILL NOT COVER MY CALL AND IT IS HAVING THE SAME ISSUES. THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID THIS IS THE SAME ISSUE THAT OTHERS CHARGERS ARE HAVING AND THEY ARE COVERED. IF SOME WOULD HAVE LOST THEIR LIFE THEN THEN WOULD BE OUT OF MORE THAN FIXING A CAR.
NHTSA complaint #10934365 — an unverified report by a vehicle owner.
Manvel, TX
ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE WARNING INDICATOR FLASHED RANDOMLY, AND THE AIR CONDITIONING AND HEATING FUNCTIONS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE ACTUATOR, COMPRESSOR, AND THERMOSTAT WERE REPLACED, BUT THE FAILURE CONTINUED. THE SERVICE ENGINE INDICATOR CONTINUED TO ILLUMINATE AND THE VEHICLE DROVE ROUGHLY. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE DEALER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE BECAUSE THEY WERE ON A NATIONAL BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10915338 — an unverified report by a vehicle owner.
at 37,307 milesLancaster, CA
ENGINE
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
NHTSA complaint #10897033 — an unverified report by a vehicle owner.
at 47,200 milesJefferson City, MOFire
ENGINE
DRIVING HOME FROM WORK 65MPH, ALL LIGHTS ON DASH WENT OUT, RADIO WENT DARK, A/C BLEW SUPER HOT AIR AND BLINDED ME AND ENGINE DIED AND WOULDN'T RESTART. I HAD TO CAREFULLY GET OFF ROAD ON THE HOTTEST DAY OF THE EAR TO FIND SMOKE COMING FROM 5.7L ENGINE. SMALL FIRE FROM ALTERNATOR! ALMOST HIT 5 CARS AND ALMOST GOT HIT BY 3. THIS IS THE SAME ALTERNATOR FROM THE PREVIOUS P60 RECALL, BUT ISN'T COVERED BECAUSE RECALL ONLY AFFECTS 3.6L ENGINES. WHY WOULD THE RECALL COVER ONE BUT NOT THE OTHER?
NHTSA complaint #10874748 — an unverified report by a vehicle owner.