2011 Dodge Charger electrical problems

ELECTRICAL SYSTEM

Manufacturer failed to provide an adequate remedy for Safety Recall 17V-435 (T36). On 09/12/2018, the dealer "inspected" the 180-AMP alternator (Part 4801833AB) and cleared it as safe. On 09/25/2019, this exact component suffered a total fatigue failure, causing a "no-start" condition and electrical collapse. Safety Risk: This vehicle is equipped with Electro-Hydraulic Power Steering (EHPS). The alternator failure poses a risk of sudden loss of power steering assist and engine stall, which are the primary safety hazards identified in 17V-435. Regulatory Issue: FCA (Stellantis) has denied reimbursement for the repair by incorrectly citing "Basic Warranty Expiration," which is a violation of the National Traffic and Motor Vehicle Safety Act (Safety recalls do not expire). Furthermore, FCA claims the part is "not covered," despite the dealer invoice identifying it as the 180-AMP unit central to the T36 recall. I am requesting an ODI review of the adequacy of the "inspection-only" remedy for this VIN.

NHTSA complaint #11737718 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The Anti-Lock Brake module has prematurely failed in the vehicle. The dealership can and will inspect the fault but they will say they are not trained or authorizes to fix the module. I was directed to an ABS module rebuilder and was simply told by the rebuilder that they could not fix it due to a computer chip shortage. The problem has been reproduced many times as seen with the RAM truck recalls on their anti-lock brake modules. The component has not been inspected. There is active warning lights as shown in the picture below. Ive spun out in the rain multiple times at less than 30mph due to the ABS module not activating traction control. It is extremely dangerous.

NHTSA complaint #11711543 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My display screen went completely black. The blind spot warning system does not work at all as well when the display screen went black. It's completely unresponsive, no navigation, radio, entertainment anything. The a/c is on full blast as if it's on defrost as well. And the language for the car went into German for some reason I have no idea why. It was working completely fine this morning when it happened and when I went to turn on the car it stopped working completely.

NHTSA complaint #11656966 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Car stalled and was hot and battery light turned on.

NHTSA complaint #11533841 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Both low headlights went out while driving at night. I have changed the bulbs out multiple times and the continue to blow out.

NHTSA complaint #11490706 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

In 2015 I had issues with the seat belt alarm on the vehicle going off, stating that passenger and driver seatbelts weren’t buckled. I would get a airbag flashing light stating per manual that the airbags were not activated. Fast forward to July 2015, I had gotten a recall letter for a orc (occupant Restraint module) which affects airbags and seatbelts. I brought in the car to get it fixed per recall. Fast forward to about 2 years later, the same issue had occurred. Airbag light would still pop up and stating that seats belt in the car wasn’t engaged. Brought it in to get it checked out at a local mechanic shop, they couldn’t fix it and stated I need to go to the dealership. They noted that it was affected by the recall of the orc module. Brought in the car to Cutter dodge In pearl city Oahu and they fixed it, at this time I was still covered by warranty. Fast forward to around 2019 I moved to Maui, the same exact issue occurred. Brought it into my friends mechanic shop and he had said the same thing that it’s an ORC module and to bring it to Jim falk dodge in Kahului. Explained to them the issue and they said that they need to replace the OrC module for over $700. I explained to them that this is the same issue occurring with the recall. Why would I need to pay for a faulty recall fix which is affecting me and my families safety where the airbags won’t deploy in an accident which could cause death because the module in the recall wasn’t fixed properly the first time.

NHTSA complaint #11487369 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The low beam left front headlight keeps going out every few months. It burns out and when I replace the bulb the harness looks hot and frayed. I keep loosing visibility while driving at night. Dodge stated I need a new headlamp harness. There are no warning lights present.

NHTSA complaint #11475931 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Was driving 60mph when car shut off driving down the highway. Alternator failed, had to have it towed. There are recalls already for this issue, but not on my model for some reason. My friend who owns is own shop looked at it today and will fix it on 6-21-2022

NHTSA complaint #11469974 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

MY CAR FRONT HALOGEN LIGHTS KEEP GOING OUT IN MOTION OR SITTING STILL ON ANY TYPE OF STREET. I HAVE TO TURN THEM OFF WAIT A MINUTE AND THEN TURN THEM BACK ON. WE HAVE SPENT THOUSAND OF DOLLARS AT THE DODGE HOUSE TO GET THIS FIXED AND THEY HAVE STATED THERE IS NOT RECALL IN PLACE AT THIS TIME. WE HAVE TO RUN THE FOG LIGHTS AT NIGHT JUST TO KEEP FROM WRECKING. THEY ASK ON ONE OF THE QUESTION, WHEN DID THIS HAPPEN. ITS BEEN HAPPENING SINCE WE BOUGHT THE CAR. THE BLIND SPOT WARNING IS WORKING EVERY ONCE IN A WHILE ALSO.

NHTSA complaint #11416519 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL AND POWER STEERING ASSIST WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE AVOID A CRASH. THE CONTACT WAS ABLE TO MOVE THE VEHICLE INTO SERVICE STATION AND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO JIM SNATCHER MOTORS (511 CALHOUN STREET, JOHNSON, SC, 29832, (803) 275-2576) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED TO PROVIDE THE NEEDED AMPS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,497.

NHTSA complaint #11383895 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE AIR CONDITIONING FUSE DID NOT CONNECT WELL, CAUSING IT NOT TO COOL THE VEHICLE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

NHTSA complaint #11351625 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30-35 MPH. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATIONS INDEPENDENTLY. THE CONTACT STATED CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVE LANDERS CHRYSLER DODGE JEEP RAM LOCATED AT 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210, WHERE IT WAS DIAGNOSED, AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,584.

NHTSA complaint #11341672 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHILE DRIVING ON MAJORS HIGHWAY OR ROADS CAR JUST STALLS COMPLETELY THIS HAS HAPPENED NUMEROUS TIMES ALMOST

NHTSA complaint #11340918 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

POWER STEERING PUMP IS MESSED UP, I'VE TAKEN TO THE SHOP AND THEY ARE SAYING IT'S A KNOWN ISSUE WITH 2011-2014 DODGE CHARGERS. I CHECKED AND SAW THAT MULTIPLE DODGE CHARGERS HAVE BEEN RECALLED HOWEVER IT SEEMS OURS WAS NEVER RECALLED.

NHTSA complaint #11337593 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

HEADLAMP (LOW BEAM PROJECTION)REPEATEDLY SHUTS OFF AFTER FEW MINUTES DRIVING. I KNOW THAT SOME POLICE VEHICLES HAVE THIS PROBLEM AND THEY HAVE BEEN RECALLED. CAN NO LONGER USE MY PERSONAL CAR AFTER SUNSET. LOCAL DEALER WILL REPAIR BUT AT MY EXPENSE. THIS IS A BIG DEAL SAFETY ISSUE THAT I SHOULDN'T HAVE TO WORRY ABOUT.

NHTSA complaint #11265872 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHILE I WAS DRIVING ON THE HIGHWAY THE CAR SUDDENLY BEGAN TO LOSE POWER. I WAS PUTTING ON THE GAS BUT THE CAR WAS SLOWING DOWN SO QUICKLY THAT I HAD TO PULL OFF ON THE SIDE OF THE ROAD. ONCE I TURNED THE ENGINE OFF IT WOULD NOT START AGAIN.

NHTSA complaint #11266002 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 65-70 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR CHRYSLER DODGE JEEP RAM (2326 W OSAGE ST, PACIFIC, MO 63069, (636) 257-4055) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE (TCM) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #11256173 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE CAR GAVE AN ERROR MESSAGE 'VEHICLE NOT IN PAR'. COULD NOT TURN ENGINE OFF. EVENTUALLY CAR BEGAN TO OVERHEAT AND CAUSED BLOWN HEAD GASKETS. HAVE TO GET AN ENTIRE NEW ENGINE AND REPLACE SHIFTER AND PUSH TO START SYSTEM.

NHTSA complaint #11234747 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WE HAD RECALL P08 HEADLAMP WIRING PERFORMED ON 2/22/15 AT PALMEN DODGE IN RACINE WI. 2 MONTHS LATER WE MOVED TO ARIZONA. WITHIN 6 MONTHS AFTER THIS RECALL WAS ADDRESSED WE CONTINUED TO HAVE HEADLIGHTS GO OUT. AFTER A COUPLE OF TIMES I STARTED KEEPING RECEIPTS. APPROX. EVERY 6 MONTHS WE HAD TO REPLACE OUR HEADLIGHTS (SOMETIMES 1, SOMETIMES BOTH). WE FINALLY HAD A DEALERSHIP BUILT NEAR OUR HOUSE THIS YEAR (RODEO DODGE- SAN TAN VALLEY AZ) SO WE WERE ABLE TO TAKE IT IN WITHOUT TOO MUCH INCONVENIENCE- WE ONLY HAVE 1 CAR & NO RENTAL WAS OFFERED. THE IDENTIFIED THE ISSUE WAS A HEADLAMP HARNESS AND NEEDED TO REPLACE IT. THE COST FOR THIS WORK WAS $729.77. THEY ADVISED THAT IT WASN'T COVERED UNDER THE PREVIOUS RECALL. HOWEVER WHEN READING THE P08 RECALL IT DOES INDICATE "YOUR DEALER WILL REPLACE THE HEADLAMP HARNESSES AND REPLACE THEM IF REQUIRED". IT SEEMS OBVIOUS TO ME THAT THERE WAS A HARNESS OVERLOOKED WHEN THE RECALL WAS ADDRESSED IN 2015 THAT CAUSED US TO CONTINUALLY REPLACE HEADLAMPS EVERY 6 MONTHS. I HAVE RECEIPTS FROM THESE HEADLAMPS FROM: FEB 2017, DEC 2017, MAY 2018. THERE WERE A COUPLE ADDITIONAL TIMES BETWEEN MAR 2016 AND FEB 2017 THAT I DID NOT THINK TO KEEP RECEIPTS. I FINALLY HAD THE ISSUE ADDRESSED WHEN BOTH HEADLAMPS WENT OUT IN DEC 2018. SERVICE WASN'T COMPLETED UNTIL 3/5/19 AS IT WAS DIFFICULT FOR US TO BE WITHOUT A CAR FOR THE LENGTH OF TIME WE KNEW IT WOULD TAKE TO HAVE FIXED. I AM ASKING FOR REIMBURSEMENT FROM DODGE IN THE AMOUNT OF $971.37 TO COVER THE WORK DONE TO REPLACE THE HARNESSES AND REIMBURSEMENT FOR THE HEADLIGHTS I NEEDED TO HAVE REPLACED OVER TIME (ONLY THE ONES I HAVE RECEIPTS FOR). SEE ATTACHED. WE WILL BE PURCHASING ANOTHER CAR IN THE NEXT 6-12 MONTHS AND THIS WOULD GO A LONG WAY IN BUILDING MY CONFIDENCE IN DODGE PRODUCTS/SERVICE.

NHTSA complaint #11208420 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

AT FIRST I WAS UNABLE TO CALL OUT THROUGH MY CARS BLUETOOTH, BUT IF I USED MY PHONE TO CALL OUT I COULD HEAR AND SPEAK THROUGH MY CAR. HOWEVER THIS DID NOT LAST LONG SINCE THE SPEAKERS QUIT WORKING. A LOUD CLICKING STARTED IN MY DASH. THE RADIO TURNS ON BUT NO SOUND. WHEN THIS HAPPENED I COULD NOT START MY CAR AFTER GOGGLING THE ISSUE I FOUND THAT OTHERS HAD THE SAME ISSUE AND SAID THAT IF YOU TAKE THE REMOTE ITSELF TO PUSH THE START BUTTON THEIR CAR STARTED. I TRIED THIS AND AT THIS TIME MY CAR WILL START THIS WAY. ALSO MY TRUNK JUST OPENS ON IT'S OWN. THIS HAPPENS CONSTANTLY. I CALLED DEALERSHIP ABOUT IT AND THEY SAID IT WAS NOT A RECALL. I'M A DISABLED PERSON, AND I NEED MY CAR TO GET TO AND FROM DOCTOR APPOINTMENTS. I DO NOT HAVE A LOT OF MONEY AND CAN NOT AFFORD TO PAY TO GET THESE ISSUES FIXED. I FEEL THAT SINCE THERE HAS BEEN SO MANY OTHER PEOPLE W OATH THE SAME ISSUES THAT THESE THINGS SHOULD BE RECALLED AND CUSTOMERS HAVE THEIR VEHICLES TAKEN CARE OF. THANK YOU FOR YOUR TIME. DONNA [XXX] THESE THINGS HAPPENED OVER TIME SO I HAVE NO CERTAIN DATES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11185876 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WITHIN LESS THAN A WEEK OF OWNING THE VEHICLE, THE STARTER BURNED OUT. THE PART WAS ORDERED AND REPLACED FROM THE MANUFACTURER FOR THE ALTERNATOR ASSEMBLY; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FOR MONTHS. A DEALER WAS NOT CONTACTED. THE PLACE WHERE THE VEHICLE WAS PURCHASED MADE NO MENTION OF THE THREE RECALLS PERTAINING TO THE VIN. THE CONTACT HAD NOT BEEN NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 19V018000 (AIR BAGS), 16V043000 (STRUCTRE), AND 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #11184883 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHEN YOU ARE DRIVING THE CAR AT NIGHT, SOMETIMES THE HEADLIGHTS WILL GO COMPLETELY OUT, I'VE ALMOST WRECKED TWICE BC OF IT. I STARTED LOOKING ONLINE AND FOUND WHERE IN 2014 THEY RECALLED 50 SUM THOUSAND 2011 AND 2012 CHARGERS FOR THIS REASON, BUT WHEN I CALL THE DEALER AND CHRYSLER THEY TELL ME MY CAR WASN'T PART OF THAT RECALL. BASICALLY THEY WONT PAY FOR IT. I WORK FOR A BIG CAR MANUFACTURER AND I KNOW THAT IF A CUSTOMER COMPLAINED ABOUT SOMETHING THAT COULD POSSIBLY CAUSE THEM TO DIE OR KILL OTHERS THEY WOULD FIX IT, ALL I WANT IS IT FIXED BEFORE I GET HURT OR HURT OTHERS

NHTSA complaint #11174592 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

HAVING TROUBLES WITH MY DODGE CHARGER HEARD IT'S A RECALL . I'M EXTREMELY DISAPPOINTED. IT'S MY PCM

NHTSA complaint #11170279 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

WHILE DRIVING LIGHTS SHUT OFF, I SWITCH FROM AUTO TO ON, TO TURN LIGHTS BACK ON, LIGHTS FLICKER SLIGHTLY AS WELL. CAR TAKEN DEALERSHIP CHANGED CAR BATTERY, KEY FOG, AND SHORTENED WIRES TO LIGGTS. PROBLEM IS NOT FIXED.

NHTSA complaint #11165460 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE DRIVER'S SIDE HID LOW BEAM WILL RANDOMLY TURN OFF. UPON USING THE TOGGLE SWITCH TO TURN BOTH LIGHTS OFF AND BACK TO THE ON POSITION, THE FAILED HEADLAMP WILL RE-ILLUMINATE UNTIL IT FAILS AGAIN. THIS APPEARS TO BE AN ISSUE WITH THE BALLAST, NOT THE BULB.

NHTSA complaint #11154821 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE WITH THE VEHICLE. THE LOW BEAM HEADLIGHTS SHORTED OUT AND FAILED TO ILLUMINATE WITHOUT WARNING. THE DEALER (FREMONT MOTOR ROCK SPRINGS CHRYSLER DODGE JEEP RAM FIAT, 1900 FOOTHILL BLVD, ROCK SPRINGS, WY 82901, (307) 228-2091) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA complaint #11151334 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE OPERATING THE VEHICLE, THE CHECK BATTERY, ALTERNATOR, ABS, AND EMERGENCY BRAKE INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO WELLS DODGE (1600 US 27 S, AVON PARK, FL) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSORS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ALTERNATOR WAS RECENTLY REPLACED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS ALSO NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #11139622 — an unverified report by a vehicle owner.