65 of the
957 complaints about the 2012 Dodge Charger are about the
transmission — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
68,450 miles.
C
65
Complaints
5
Crashes
2
Fires
2
Injuries
Exactly what failed
Power Train
6498.5%
Automatic Transmission
11.5%
Transmission & Drivetrain across every Dodge Charger year
While driving my 2012 dodge charger at times it pops out of driving going into neutral. It happens when I'm on the hwy or in town. And the air bags has illuminated on the dash and it is at the dealership, and I was told, I have to pay for everything out of pocket.To replace it, popping out of gear while driving and the airbags. The dealership is not going to warranty anything because it's past. It does it off and on, and I don't know when it's going to happen. Popping in and out of gear. So I took it to the [XXX] 4025 Cleveland Blvd Caldwell Idaho. 83605. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11695547 — an unverified report by a vehicle owner.
Bessemer, AL
POWER TRAIN
Can not put car into park i have took it to normals dealership and referred to me that it's a recall issue.
NHTSA complaint #11687977 — an unverified report by a vehicle owner.
Yuba City, CA
POWER TRAIN
I purchased a 2012 Dodge Charger shortly after tha it just stopped working. It was perfectly fine and then it just wouldn't start. It only turned on to accessory mode. The lights ,radio,ac, ect. turned on but the vehicle did no. The brake pedal was very hard couldn't be pushed down. On the dashboard a red lightning bolt symbol with two parentheses appeared. I got it towed the dealership send the problem was the battery and the key fob. I picked it up it was fine and then a few days later while driving on the highway it suddenly started to lose power and completely stopped. same red lightning bolt symbol appeared.I barely made it to the side of the road. I had my son with me. It was a very scary situation our lives were in danger as well as the other drivers behind me because of the sudden decrease in speed. I had to get it towed for the second time. The dealership said that they changed the fuel pump. It was fine after that then couple weeks later I noticed the check engine light come on for about half a day then turn off. 2 Days later I went to turn it on and it did not start, same red lightning bolt symbol appeared again. I got it towed to the manufacture dealership for a recall and they did diagnostic and are telling me that it is the starter switch. They didn't mention anything about the red lightning bolt and it still doesn't turn on
NHTSA complaint #11592404 — an unverified report by a vehicle owner.
Chattanooga, TN
POWER TRAIN
Lifter failure is causing metal shavings from the cam to fall into the engine block and cause the engine to fail. This is a known problem with these cars and nothing is being done about it by the manufacturer.
NHTSA complaint #11561681 — an unverified report by a vehicle owner.
Louisville, KY
POWER TRAIN
My ac was working decent, not how it should be, when I first got the vehicle. Now, the ac just blows warm air, no recirculation for feet setting. I am getting the code P0741 and it doesn't change.
NHTSA complaint #11525511 — an unverified report by a vehicle owner.
Wichita Falls, TX
POWER TRAIN
Service power steering warning comes on, causes my gauge cluster to go blank & dark, I lose A/C, power steering, headlights work intermittently, blinkers & all steering wheel button options stop working, and my transmission will start downshifting shifting erratically. It downshifts so hard I'm afraid I'll lose control of my car. Yesterday I had a message pop up saying it was going into Power Saving Mode. When the power steering warning is on, my A/C will have half the vents blowing cold air, the other half blowing hot heater air. During the winter my heated seats only worked intermittently. All of these issues are related to the past recalls on my car that were supposedly fixed; however, the problems are still occurring. Can somebody please contact me about these recalls and tell me what I should do? Thank you!
NHTSA complaint #11521197 — an unverified report by a vehicle owner.
Fresno, CAFire
POWER TRAIN
Oct, 2022 my car did not shift out of park so I googled my car and the problem, So it said it was my monostable shifter modular. I towed it to A Transmission mechanic and they did a full body diagnostic test and I was told all I needed was to buy a new transmission shifter modular and a PCM to get my car running again. I did not have the $ 4,200 for them to fix my car so I had it towed back home. Now as of today my car is not running still because of the transmission shifter modular and PCM I bought brand new Installed myself and for some odd reason the electrical started flickering as if maybe the wiring is wrong or something. Now there was already a recall on the following repairs I've done and yet its documented in the recall system that all recalls were repaired by manufacture In 2017 Alternator Diode Thermal Fatigue, April 2016 TRANSMISSION ELECTRONIC SHIFT LEVER, Jan 2016 WHEEL CHOCKS, July 2015 REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE, Dec 2019 Reprogram Powertrain Control Module, Oct 2012 EMISSIONS RECALL M30 POSITION VALVE/INTERNAL TEMP DIAGNOSTICS. So either the recalls weren't repaired as documented or it is a factory defect and my car needs the repairs done again at no charge. When I call to the dealers the management was a female and told me me my car was to old and they longer work on my car I've been told that several times. I also have all receipts for repairs and you will see that its the same issue as the recall that was apparently repaired.
NHTSA complaint #11507318 — an unverified report by a vehicle owner.
Topeka, KS
POWER TRAIN
Vehicle will shift into Neutral while driving while the gear shift is still in Drive. This happens multiple times throughout the week with speeds varying from 35-50 mph. I have not noticed if the road condition makes a difference, I have gone downhill, up hill, around corners, etc and it will randomly shift into neutral. I cannot recreate the issue, it just happens at random.
NHTSA complaint #11497518 — an unverified report by a vehicle owner.
Fresno, CA
POWER TRAIN
Almost caused a accident because coming to a fast braking my wheels were uncontrollable and swerving .
NHTSA complaint #11456517 — an unverified report by a vehicle owner.
Salinas, CA
POWER TRAIN
service shifter error and powerstwering warning light turned on
NHTSA complaint #11444876 — an unverified report by a vehicle owner.
Olympia, WA
POWER TRAIN
My 2012 Dodge Charger was bought used and it had been recently repaired and recalls performed on it. (The dealership was nice to point that out to me.) in Dec 2020 Wa. state. I have had nothing but problems with it. About a month later I had smelled smoke. I had my car scanned and it said camshaft needed to be replaced. So I did. It has stalled and seized up without warning. I was only going 40 miles an hour when the steering went hard( could not move or control it) The dashboard went black and I tried to pull it to the shoulder. The engine was still on. I would put the gas on ... but it had died. There was one other vehicle on the road at that time following me. He went around just in time. This not only happened once but two times. Since the car was a dodge i went to that dealership. A couple of times telling then the problem. They just wanted to scan the vehicle for $85.00 PER SCAN. The young man that was helping me keep looking at the computer screen . I asked if I could have a copy of what he was looking at and he said "yes". This sheet of paper was called the VIP Summary report. I was not the VIP the dealership was There was a WARNING MESSAGES in bold print. It read ATTENTION "This vehicle may have had 9 visits, 42 days down and 7 repeat repairs. Service personal should contact management and engage FCA service parts resources ' This was at 5:09pm I left. I noticed a very well dressed man sitting in his car looking at me... HUMM... LEMON LAW PERHAPS
NHTSA complaint #11435186 — an unverified report by a vehicle owner.
at 93,000 milesSalisbury, NC
POWER TRAIN
EVERY NOW AND AGAIN I HAVE AN ISSUE WITH MY CAR WHEN I'M DRIVING. I CAN JUST BE DRIVING AND NEXT THING YOU KNOW MY CAR WILL GO INTO NEUTRAL ON ITS OWN AND I WILL LITERALLY HAVE TO PULL OVER WHEREVER I'M AT. ONCE I'M PULLED OVER I PUT THE CAR INTO PARK AND CUT IT OFF. IT WON'T START BACK UP RIGHT AWAY CAUSE THE BRAKE BE FEELING LIKE IT'S LOCKED. AFTER A FEW MINUTES IT WILL START BACK UP AND DRIVE LIKE NOTHING HAPPENED. I HAVE NO IDEA WHAT CAUSES THIS PROBLEM BUT IT'S DANGEROUS. MAJORITY OF THE TIME THIS HAPPENED I WAS IN CITY LIMITS BUT THIS LAST TIME IT HAPPENED WHILE I WAS ON THE HIGHWAY GOING 70MPH.
NHTSA complaint #11330248 — an unverified report by a vehicle owner.
at 70,000 milesWest Jordan, UT
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AT SALT LAKE VALLEY CHRYSLER DODGE JEEP RAM (2309 STATE ST, SALT LAKE CITY, UT 84115). THE CONTACT STATED AT START-UP AFTER THE VEHICLE WAS REPAIRED, THE AUTO PARK DISABLED MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT SOME VEHICLES REPAIRED UNDER THE RECALL HAD NOT RECEIVED THE COMPLETE SOFTWARE UPDATES. THE SOFTWARE PROGRAM WAS NOT UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT CONSUMER STATED SEAT BELT NEEDS TO BE REPLACED.
NHTSA complaint #11328596 — an unverified report by a vehicle owner.
at 109,919 milesAvon, IN
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DOGE CHARGER. AFTER THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY, IT BEGAN TO ROLL AWAY AS THE CONTACT EXITED THE VEHICLE. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. ADDITIONALLY, WHILE SHOVELING SNOW, THE VEHICLE MOVED BACKWARDS WHILE THE GEAR SHIFTER WAS IN PARK. THE CONTACT JUMPED IN THE VEHICLE AND DEPRESSED THE BRAKE PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 109,919.
NHTSA complaint #11289722 — an unverified report by a vehicle owner.
at 127,000 milesBessemer, AL
POWER TRAIN
HAD THE AIR BAG RECALL FIXED BUT YET THE AIR BAG LIGHT STILL COMES ON ALL THE TIME AND AND OUT OF NO WHERE MY CAR FILLS LIKE THE TRANSMISSION IS BOUT TO GO OUT IT JERKS WHEN YOU PRESS ON THE GAS COUNTRY ROADS AND WHEN STOP IT IDLES LIKE IT'S TRYING TO STALL OUT
NHTSA complaint #11265280 — an unverified report by a vehicle owner.
at 155,750 milesCeres, CA
POWER TRAIN
FRONT PASSENGER WINDOW WILL STOP WHEN BY ITS SELF WHEN CLOSING OR USING AUTOMATIC CLOSING. HAPPENS WHEN VEHICLE IS PARKED OR IN MOTION. DIFFERENTIAL BEARINGS HAVE BEEN WEARING DOWN QUICKLY.
NHTSA complaint #11246466 — an unverified report by a vehicle owner.
at 75,000 milesYucca Valley, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED, JERKED FORWARD, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER "STUCK OFF" (CODE NUMBER: P0741). THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE PROVIDED A RENTAL VEHICLE AND ASSISTANCE TOWARDS THE REPAIR COST. THE VEHICLE WAS TAKEN BACK TO WHERE IT WAS PURCHASED (YUCCA VALLEY CHRYSLER CENTER (760-228-1818, LOCATED AT 57909 29 PALMS HWY, YUCCA VALLEY, CA 92284). THE DEALER KEPT THE VEHICLE FOR EVALUATION. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
NHTSA complaint #11232819 — an unverified report by a vehicle owner.
at 78,702 milesYucca Valley, CA
POWER TRAIN
AT ABOUT 75,000 MILES, THE VEHICLE WOULD LOSE POWER WHILE I WAS DRIVNG THEN SURGE AND LUNGE FORWARD. AT THAT POINT MY CHECK ENGINE LIGHT CAME ON. SCARED THE DAYLIGHTS OUT OF ME. IT HAPPENED WHEN I WAS ON THE 10 FREEWAY COMING HOME. I HAVE TAKEN THE VEHICLE TO TWO MECHANICS. THE TORQUE CONVERTER IS STUCK CLOSED. I WAS TOLD BY BOTH MECHANICS THAT I NEED A NEW TRANSMISSION? IT'S THE TORQUE CONVERTER. IT IS A HAZARD FOR THE CAR TO SURGE AND LUNGE; CAN CAUSE A SERIOUS ACCIDENT! HOW CAN I NEED A NEW TRANSMISSION WHEN IT STARTED @ 72,000 MILES. BAD PARTS. PLEASE REVIEW THIS PROBLEM. I NEED HELP!!!!! PLEASE CONSIDER AND REVIEW. I CANT AFFORD A NEW TRANSMISSION.!!! IT JUST DOESNT SEEM LOGICAL. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11222344 — an unverified report by a vehicle owner.
at 104,400 milesRockford, IL
POWER TRAIN
I HAVE FILED A COMPLAINT IN REGARDS TO THE ISSUE PREVIOUSLY, BUT NEW INFORMATION THAT MOPAR ISSUED A CAMPAIGN TO RECALL THE TIMING CHAIN ON OVER 50K VEHICLE FOR THIS ISSUE BUT MOPAR REFUSED TO COVER MY TIMING CHAIN DUE TO MY VEHICLE HAD TO MANY MILES AND I AM NOT THE FIRST OWNER. I FIND IT COMPLETELY UNSAFE TO HAVE A TIMING CHAIN SNAP WHILE DRIVING AT ANY SPEED. I WAS ATTEMPTING TO TURN ON A MAIN STREET WHEN THIS ISSUE OCCURED. PLEASE ADVISE IF ANYTHING FURTHER COMES. I ATTACHED A COPY OF THE PREVIOUS RECALL ON THIS ISSUE
NHTSA complaint #11186028 — an unverified report by a vehicle owner.
at 95,000 milesManchester, TN
POWER TRAIN
SEALED TRANSMISSION MAKES IT VERY DIFFICULT TO ADJUST FLUID LEVELS THAT CAN KEEP TRANSMISSION FROM FREEZING AND LOCKING UP. CURRENTLY MY VEHICLE HAS A HORRIBLE BURNING SMELL COMING FROM THE TRANSMISSION AND SHIFTING IS BECOMING IRRADIC WITH CAN CAUSE TRAFFIC ISSUES. IT OCCURS MOSTLY IN TOWN DRIVING AFTER STOPPING FOR EXTENDED PERIODS OF TIME (STREET LIGHTS). RECENTLY THE CHECK ENGINE LIGHT CAME ON WITH THE P0208 CODE.
NHTSA complaint #11170179 — an unverified report by a vehicle owner.
at 107,000 milesBenton Harbor, MI
POWER TRAIN
WHILE IN MOTION ON A CITY STREET, VEHICLE DISPLAYED WARNING LIGHTS AND STALLED. WAS ABLE TO PULL OFF INTO A PARKING LOT WHERE THE GEAR SHIFT WAS LOCKED IN PARK POSITION. HAD VEHICLE TOWED TO MECHANIC WHO ADVISED THAT THE TIMING CHAIN HAD LOCKED UP. I AM AWARE THAT THERE WAS A CUSTOMER SATISFACTION NOTIFICATION SENT OUT BY CHRYSLER, BUT WHEN I INQUIRED ABOUT IT AT MY LOCAL DEALERSHIP THEY SAID THAT MY VEHICLE DIDN'T FALL UNDER THAT NOTIFICATION.
NHTSA complaint #11154649 — an unverified report by a vehicle owner.
South Gate, CACrash1 injured
POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE BRAKE PEDAL WAS APPLIED WITH FORCE, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED ON THE SIDE OF THE ROAD. THE DRIVER SUSTAINED INJURIES TO THE HEAD, BACK, ARM, CHEST, AND WAS UNCONSCIOUS. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AND WAS UNCERTAIN AS TO WHICH FAILURE MAY OR MAY NOT HAVE BEEN RELATED TO THE COLLISION. THE DEALER (GANAS AUTO SOUTHGATE, 4730 FIRESTONE BLVD, SOUTHGATE, CA 90280, 323-364-5004) FAILED TO INFORM THE CONTACT, AT THE TIME OF PURCHASE, THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V043000 (STRUCTURE), 16V240000 (POWER TRAIN), 15V467000 (AIR BAGS AND SEAT BELTS), AND 16V352000 (AIR BAGS). THE VEHICLE WAS TOWED TO A TOW YARD AND THEN TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CRASH. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11089736 — an unverified report by a vehicle owner.
at 78,000 milesRichmond, VA
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING, WHILE DRIVING AT APPROXIMATELY 35 MPH. IN ADDITION, THE SPEEDOMETER FAILED TO PROVIDE THE ACCURATE READINGS AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT COASTED INTO A SERVICED STATION WHILE THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE FAILED TO TURN OFF AND THE GEAR SHIFT FAILED TO COME OUT OF DRIVE. THE CONTACT USED THE PARK BRAKE AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO HALEY CHRYSLER DODGE DEALER, LOCATED ON 5400 S LABURNUM AVE, RICHMOND VA 23231, PHONE NUMBER: (804) 663-5337, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NEEDED FOR THE REPAIR NOT BEING AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PART NOT AVAILABLE.
NHTSA complaint #11023467 — an unverified report by a vehicle owner.
at 120,000 milesWestin Salem, NC
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE DID NOT RESTART DURING THE FIRST ATTEMPT. THE CONTACT ALLOWED THE VEHICLE TO SIT FOR AWHILE AND THEN IT RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE DEALER (NORTH POINT CHRYSLER JEEP DODGE RAM FIAT, 7726 NORTH POINT BLVD, WINSTON-SALEM, NC 27106) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT DUE TO THE DIAGNOSTIC FEE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT HAD TO REMOVE THE BATTERY IN ORDER TO SHUT OFF THE VEHICLE. ALSO, THE GEAR SHIFTER FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #11022596 — an unverified report by a vehicle owner.
at 109,000 milesRowlett, TX
POWER TRAIN
VEHICLE ELECTRONICS STARTED TO SHUT OFF WHILE DRIVING AND WOULD NOT ACCELERATE CAR THEN TURNED OFF AND SHIFTED TO PARK ON ITS OWN IN THE MIDDLE OF THE STREET. CAR WOULD NOT TURN ON WITH OUT A JUMP START WHEN DISCONNECTED WOULD NOT SHIFT AND WOULD NOT IDLE RIGHT BEFORE SHUTTING OFF
NHTSA complaint #11013534 — an unverified report by a vehicle owner.
at 110,000 milesAcworth, GA
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 30 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND DIMMED. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, THE GEAR SHIFTER FAILED TO SHIFT GEARS, AND THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO ED VOYLES CHRYSLER DEALER (LOCATED ON 789 COBB PARKWAY SE, MARIETTA GA, 30060, (770)429-1100), BUT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 15V467000 (AIR BAGS, SEAT BELTS), 16V043000 (STRUCTURE), AND 16V352000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10992851 — an unverified report by a vehicle owner.
at 60,306 milesHollywood, FL
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SOUND LIKE I HAD A FLAT TIRE . GOT OUT THERE WAS NO FLAT TIRES. KEPT DRIVING AND THE CAR SHUT OFF AT THE LIGHT . STARTED AGAIN AND DIED ON THE STREET WITH NO WARNING . GOT THE CAR TOWED TO DODGE OF PEMBROKE PINES FLORIDA . THEY DON'T KNOW WHAT'S WRONG . FIRST THEY SAID THE PCM GOT MESSED I BY THE ALTANATOR THEN GOT A CALL SAYING THAT'S NOT THE PROBLEM . NEVER HEARD BACK FROM DODGE SINCE FRIDAY , IT'S MONDAY NOW . I COULD HAVE DIED IF THE CAR CUT OFF ON ME ON THE HIGHWAY . I KEEP UP WITH THE SERVICE AND THE CAR DIED . THEY SAY THE BATTERY IS GOOD . WHILE DRIVING THE WIPERS CAME ON AND THREW ME 10 DIFFERENT CODES THEN TURNED OFF.
NHTSA complaint #10984299 — an unverified report by a vehicle owner.
at 39,000 milesMagnolia, TX
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER AND DRIVER SPEED SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
NHTSA complaint #10980867 — an unverified report by a vehicle owner.
at 81,000 milesRiverdale, GA
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE ATTEMPTING TO PARK THE VEHICLE, IT FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION ELECTRONIC SHIFT LEVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER INSTRUCTED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER DIAGNOSED THAT AN EXPOSED LIVE WIRE UNDERNEATH THE FRONT PASSENGER AIR BAG WAS CAUSING THE FAILURE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER A THIRD TIME TO CONDUCT THE REPAIR, BUT THE DEALER DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPAIRED. THE CONTACT WAS LATER INFORMED THAT THE WIRE WAS NOT THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT SPOKE TO THE MANUFACTURER FIVE MORE TIMES, BUT THE MANUFACTURER STATED THAT THE DEALER SHOULD REPAIR THE VEHICLE, THE DEALER WAS GIVING THE CONTACT "THE RUN-AROUND", AND THAT A "STAR PROCESS REQUEST" SHOULD BE FILED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
NHTSA complaint #10972142 — an unverified report by a vehicle owner.
at 80,000 milesMarietta, GA
POWER TRAIN
NOTE: I HAVE A RECORDING OF THE INCIDENT TO PROVIDE IF NEEDED. I WERE DRIVING TURNING A CORNER AND THE VEHICLE JUST STALLED. A FORD EXPLORER HOPPED THE CURB IN ORDER TO AVOID HITTING ME AT APPROX. 35-40 MPH. I RECENTLY HAD THE ALTERNATOR REPLACED AND WITHIN THE PAST 10 DAYS I HAD A DIAGNOSTIC DONE ALONGSIDE AN OILCHANGE. I LOOKED UP MY VEHICLE SAW THAT OTHERS HAD A SIMILAR INCIDENT AND SAW THAT DODGE HAS A RECALL FOR MY YEAR MODEL FOR MY EXACT CURRENT ISSUE AND I WERE INFORMED THAT MY CAR WAS NOT LISTED IN THE RECALL. I SAID FOR SURE THIS INCIDENCE IS NOT A COINCIDENCE AND POSSIBLY MY CAR OR OTHERS COULD HAVE BEEN OVERLOOKED BUT WHO SHOULD I REACH OUT TO TO CLARIFY. THE RESPONSE, NOONE. YOU ARE STUCK WITH A TRANSMISSION ISSUE EVEN THOUGH WE HAVE A RECALL OUT. THEN I WERE ASKED IF FOR ONLY $130 BUCKS AN HOUR WOULD I LIKE TO GO AHEAD AND CHECK IT IN. THIS INCIDENT HAPPENED FOR THE FIRST TIME ON A ROAD 5 DAYS AGO. I HAVE NOT DRIVEN MY CAR SINCE I PARKED IT THAT DAY AND ARE QUITE FRANKLY AFRAID AS I TRAVEL WITH MY 2 SMALL CHILDREN. WHAT IS SOMEONE LIKE ME SUPPOSED TO DO?
NHTSA complaint #10966104 — an unverified report by a vehicle owner.