2019 Dodge Charger airbag problems

AIR BAGS

Here in AZ we had some strong monsoon storms and during one last week, my car was shaken from the winds and rains so bad that my driver side curtain airbag was visible. It did not fully deploy but the bag was exposed. There is a current recall on these bags but since this happened before the recall fix(at the shop now getting replaced) should insurance have been contacted before hand since this was weather that caused the partial deployment? How safe are the replacements?

NHTSA complaint #11685331 — an unverified report by a vehicle owner.

AIR BAGS

I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service. This dealership severely compromised the safety and usability of my car during a recall repair. I believe this warrants investigation and potential oversight from NHTSA, especially as this stemmed from a recall they were authorized to repair.

NHTSA complaint #11670680 — an unverified report by a vehicle owner.

AIR BAGS

Had an airbag recall and dealer tried to fix it and now airbag light is on. This is a safety issue to drive car like this

NHTSA complaint #11665193 — an unverified report by a vehicle owner.

AIR BAGS

We purchased our vehicle from Big Star Chrysler Jeep Dodge Ram, located at 15711 Gulf Fwy, Webster, TX 77598. We drove 3 hours to buy this car, and at no point did the salesperson disclose the open Takata side airbag recall during the sale process. After the sale, we met with the finance director, Chris Schnooberger, who handled our payment and paperwork. He also failed to inform us of the airbag recall or the serious safety risks it posed. Our conversation in his office was recorded on their in-house camera system, per dealership policy. Once we returned home, we discovered the airbag recall through the NHTSA website and were shocked to learn how dangerous it was. We were terrified to even drive the car knowing a faulty inflator could potentially send metal fragments into the cabin. We had the airbags replaced at a Dodge dealership in Austin on or around April 29. We purchased the vehicle on [XXX]. I still have the pictures of the Carfax detailing the recall. When we called Chris to express our concern, he downplayed the situation, claiming the recall was not serious and didn’t need to be fixed. His tone and evasive answers felt dismissive and dishonest. My family and I feel cheated and manipulated. There was no transparency at the point of sale, and we believe this is a serious violation of consumer safety disclosure standards. We respectfully request that NHTSA investigate this dealership’s handling of recalls and safety notices to protect future buyers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11657947 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11655772 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that there was smoke coming from underneath the front passenger's side seat. The vehicle was taken to the dealer for diagnostic testing; however, the dealer was unable to diagnose the vehicle. The manufacturer was notified of the failure and a case was opened. The manufacturer sent a field investigator, who diagnosed the vehicle but withheld diagnostic information from the contact. The contact stated that upon driving to Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, Turnersville, NJ 08012), the dealer provided the field investigator diagnosis and the case updated information to the contact. The contact stated that the diagnosis information stated that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint #11655476 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11655071 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11653177 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11652832 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11652465 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11650849 — an unverified report by a vehicle owner.

AIR BAGS

I received a notice March 14th of 2024 indicating that the side curtain airbag on my charger may fail and cause shrapnel to go into the passenger and driver's area and possibly causing injury. To date I have not heard a word and every time I check up on this recall it says that no remedy is available. I have made repeated calls and emails to Dodge FCA in regards to this and I have never received a response. This is getting quite annoying since my wife rides in my car with me and if the airbag fails the potential for an accident or injury is great. I don't know where else to turn other than you to try and get this remedied. Friends have told me that parts are available but when I go on the Dodge owners app it says nothing is available. I need to get this fixed for peace of mind. My phone number and email is listed at the bottom. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11650039 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11649493 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was concerned because while driving the air bag warning light had momentarily illuminated. Additionally, the door panels where the side curtain air bags were housed had become separated and unsecured. The vehicle was not repaired. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

NHTSA complaint #11648038 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Putnam Chrysler Dodge Jeep Ram (157 Providence Pike, Putnam, CT 06260) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11646767 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11644474 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11644492 — an unverified report by a vehicle owner.

AIR BAGS

NHTSA Recall Number 24V-198 has been active since March 14, 2024, and in nearly a year the manufacturer still has yet to make a repair available. I spoke with the manufacturer today and the representative could tell me nothing beyond what NHTSA lists in its own website tracking the recall. Per the manufacturer there is no part available. There is no estimate for when the repair will become available. This vehicle is a police patrol car and I expect better manufacturer support for our peace officers.

NHTSA complaint #11644498 — an unverified report by a vehicle owner.

AIR BAGS

recall not addressed in a timely matter

NHTSA complaint #11640589 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated intermittently at first but had remained constantly illuminated for 3 days. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 99,000. VIN tool confirms parts not available.

NHTSA complaint #11640623 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11628575 — an unverified report by a vehicle owner.

AIR BAGS

The side curtain airbags have a risk of rupture due to a manufacturing defect, sending metal fragments into the cabin. We are not able to drive this with our children without risk of injury. The vehicle wad inspected at a Dodge dealership May 2024 and they did not have the new part to replace the defective part. I received a recall letter from Dodge.

NHTSA complaint #11627001 — an unverified report by a vehicle owner.

AIR BAGS

Dodge sent out a recall letter 6 months ago. I have take my vehicle to the dealer for repair. They did not have an available part. I have been consistently reaching out to Dodge and they have no answer on when the part will be available. They are no longer responding to my inquiries regarding the replacement of this faulty part.

NHTSA complaint #11627006 — an unverified report by a vehicle owner.

AIR BAGS

There has been an open recall for my car since the first quarter of last year for the side curtain airbags. I have written to Dodge a number of times as well as contacted my dealer. Dodge has not responded to my emails in regards to getting this repaired. It seems as though that it's getting swept under the carpet and nothing's being done about it. The way the recall notice I received said that possible death could happen in as a result of the side curtain airbags suddenly deflating and shrapnel going into the car. That doesn't give me too much confidence in my car and I feel in light of that wording I should get some sort of response from Dodge.

NHTSA complaint #11626537 — an unverified report by a vehicle owner.

AIR BAGS

Recall remedy still not available. This is absolutely unacceptable

NHTSA complaint #11626103 — an unverified report by a vehicle owner.

AIR BAGS

I have been waiting 3 months for the dealer to contact me with repair parts for my car for this air bag recall.

NHTSA complaint #11625818 — an unverified report by a vehicle owner.

AIR BAGS

Airbag safety recall not being remedied by the parts manufacturer for Dodge/Mopar - Stellantis. This remains an unresolved safety issue extending throughout calendar year 2024. Local dealership is unable to repair despite multiple contacts due to part unavailability. Also contacted the airbag parts manufacturer (Stellantis) directly with a complaint. Assuming that Stellantis is being fined for each day that my car is not safe to drive? Hoping so! The wait period for the recall remedy is beyond reasonable. Passenger safety is a current at risk in my vehicle ...

NHTSA complaint #11625694 — an unverified report by a vehicle owner.

AIR BAGS

Received recall early 2024: Manufacturer Recall Number19B NHTSA Recall Number24V-198 Problem was supposed to have been resolved early 2024. Have not received any new information and according to website information, recall is incomplete but repair parts are not available. Can someone tell me if this is a serious problem and when can I expect the parts be made available to fix this problem?

NHTSA complaint #11623103 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11623130 — an unverified report by a vehicle owner.

AIR BAGS

I own a 2019 Dodge Charger, and it has an open recall for the airbag inflator, which poses a serious safety risk. Despite the recall being issued over six months ago, replacement parts are still unavailable. Due to this safety concern, I am unable to drive my vehicle far from home, significantly impacting my usage. Additionally, I used to rent this vehicle on Turo to generate income, but it has been delisted from the platform because of the unresolved recall. I am still responsible for monthly loan payments of $420 and insurance payments of over $400 every month which is causing me financial loss without the ability to safely operate or rent out my car. I have contacted dealerships multiple times, but the parts continue to be delayed with no estimated resolution.

NHTSA complaint #11622179 — an unverified report by a vehicle owner.