15 of the
1,236 complaints about the 1999 Dodge Intrepid are about the
seats — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
78,370 miles.
I BOUGHT THIS 1999 DODGE INTREPID FROM CLIFFS USED CARS SALES TWO MONTHS AGO. EVERYTHING SEEMED GOOD ONE MONTH OR LESS LATER DRIVER SEAT BREAKS GOES BACKWARDS. THE EXTERIOR HEADLIGHTS CAN'T SEE AT NIGHT. TRIED EVERY TYPE IF BULB ITS THE HOUSING UNITS. NOW FRONT EBR CLYNKS OVER EVERY BUMP AND MAJESA THUNP WHEN HARD TURBUBG LFT OR RT. STEERING IS OUT IF LINE. HAVE NO MEANS OF GETTING IT REPAIRED STILL PAYING IN IT. 166000 NILES AND OWE $1500.00. CAN ANYONE HELP ME? THIS SHOULD FALL UNDER THE RECALLS
NHTSA complaint #10979716 — an unverified report by a vehicle owner.
at 78,370 milesSAN German, PR
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED AFTER HAVING NHTSA RECALL CAMPAIGN 03V035000 CONCERNING THE FRONT ASSEMBLY RECLINER RECALL REPAIRS DONE, THE BOLT FAILED WHILE DRIVING. THE SEAT UNEXPECTEDLY RECLINED, AND THE DRIVER SEAT FELL INTO THE BACK SEAT. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE EMERGENCY LANE. THE SEAT WAS RIGGED WITH ICE BUCKETS. AS A RESULT, THE CONTACT COULD DRIVE THE VEHICLE HOME. NO ADDITIONAL REPAIRS WERE MADE.
NHTSA complaint #10147262 — an unverified report by a vehicle owner.
at 17,000 milesBastrop, LACrash
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEAT BACK UNEXPECTEDLY RECLINED WHILE DRIVING. AS A RESULT, DRIVER'S FOOT HIT ACCELERATOR PEDAL AND VEHICLE WENT INTO AN INTERSECTION, HITTING ANOTHER VEHICLE. NONE OF THE AIRBAGS DEPLOYED.
NHTSA complaint #10040742 — an unverified report by a vehicle owner.
at 90,000 milesSpartanburg, SC
SEATS
VEHICLE EXPERIENCED THE SAME DEFECT WITH ITS SEATBACK RECLINING BOLT AS STATED IN RECALL 03 V 035 000, BUT IT OCCURRED ON THE PASSENGER'S SIDE. RECALL COVERS THE DRIVER'S SIDE.
NHTSA complaint #10034027 — an unverified report by a vehicle owner.
Derry, NH
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE EXPERIENCED A BREAK IN THE FRONT PASSENGER SEAT RECLINER BOLT. *MR THE FRONT PASSENGER SEAT BOLT BROKE PRIOR TO RECEIVING THE RECALL NOTICE, THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONSUMER WAS INFORMED THE RECALL DID NOT COVER THE PASSENGER SIDE RECLINER BOLT ONLY THE DRIVER'S SIDE. *SCC
NHTSA complaint #10032218 — an unverified report by a vehicle owner.
Newport News, VA
SEATS
1999 DODGE INTREPID. DRIVER'S SIDE WINDOW: CONTINUOUSLY GETS OFF-TRACK. DIRVER'S SEAT: 1-SEAT FALLS BACK 2-SEAT AT SEMI-RECLINE POSITION. FRONT SEAT PASSENGER DOOR LOCK: 1-OFTEN WILL NOT UNLOCK WITH KEY; 2-WILL UNLOCK ONLY AFTER ELECTRONIC LOCK/UNLOCK BUTTON ON DRIVER'S SIDE IS USED AND THEN MANUALLY LIFTING FRONT PASSENGER DOOR LOCK; AND 3-WHEN USING THE ELECTRONIC LOCK/ UNLOCK BUTTON A TERRIBLE LOUD NOISE IS HEARD. I DO NOT KNOW WHAT, "OEM" IS OR MEANS, THEREFORE I DON'T KNOW HOW TO PROPERLY ANSWER THE QUESTIONS REFERRING TO THE OEM BLOCK.
NHTSA complaint #10023873 — an unverified report by a vehicle owner.
at 67,257 milesPembroke Pines, FL
SEATS:FRONT ASSEMBLY:RECLINER
AC FANS HAD TO BE REPLACED TWICE, REAR WINDOWS WON'T GO DOWN, DEALER REPLACED LIGHT SWITCH, BRAKES WEAR UNEVENLY AND SHUDDERS WHEN PRESSED, ALIGNMENT GOES EASILY, OIL DISAPPEARS WITH NO LEAKS OR NO SMOKE, BACK OF DRIVER'S SEAT COLLAPSES UNEXPECTEDLY. *NLM
NHTSA complaint #10020963 — an unverified report by a vehicle owner.
Wells, VT
SEATS:FRONT ASSEMBLY:RECLINER
THE SEAT RECLINER BROKE.
NHTSA complaint #10011682 — an unverified report by a vehicle owner.
Madison, WI
SEATS
JANUARY 24, 2003 TO WHOM IT MAY CONCERN, I OWN A 1999DODGE INTREPID ES WITH 40,244 MILES ON THE ODOMETER. I AM AN ''AVERAGE'' CAR USER AND HAVE FOLLOWED THE MANUFACTURERS RECOMMENDED MAINTENANCE SCHEDULE. ON THURSDAY 1/16/03 AS I WAS GETTING OUT OF THE DRIVERS SEAT OF MY VEHICLE I FELT SOMETHING ''SNAP''. I SAT BACK DOWN IN THE SEAT AND THE ELECTRONIC POSITIONING SYSTEM WOULD NO LONGER ADJUST THE SEATBACK AND THE BACK ITSELF SEEMED TO REST AT A BIT OF AN ANGLE FROM LEFT TO RIGHT AS WELL AS LEANING BACK FARTHER THAN IT SHOULD. ON MONDAY 1/20/03 I TOOK MY CAR TO DON MILLER DODGE WEST, A SERVICE GARAGE AND DODGE DEALERSHIP IN MADISON WISCONSIN FOR AN INSPECTION OF THE SEAT. I WAS TOLD THAT ONE OF THE BOLTS ON THE SEAT BASE HAD BROKEN OFF THEREFORE PUTTING ALL OF THE FORCE ON THE REMAINING BOLT ON OTHER SIDE OF THE SEAT BASE. I ASKED IF THIS WAS A SAFETY RISK AND IF IT MIGHT BE POSSIBLE, IF NOT REPAIRED, FOR THE SEAT BACK TO BREAK EVEN FURTHER AND LITERALLY FALL INTO THE BACK SEAT. I WAS TOLD THAT THIS IS A POSSIBILITY. THE REPAIR IS GOING TO COST ME MORE THAN $1000 FOR PARTS AND LABOR. I BELIEVE THAT THE BOLT WAS DEFECTIVE AND I AM WRITING TO YOU BECAUSE I''M CONCERNED THAT THE POSSIBILITY OF OTHER DEFECTIVE BOLTS IN IDENTICAL OR SIMILAR VEHICLES COULD BE A SAFETY ISSUE FOR THE OWNERS. I WAS LUCKY THAT THE BOLT BROKE WHILE THE VEHICLE WAS TURNED OFF AND PARKED IN MY GARAGE. I AM WORRIED THAT OTHER OWNERS OF INTREPIDS OR SIMILARLY MANUFACTURED VEHICLES (CONCORDES) MAY EXPERIENCE SUCH A DEFECT WHILE DRIVING WITH EVEN MORE DIRE OUTCOMES THAN A $1000+ REPAIR BILL. I HAVE WRITTEN TO DAIMLERCHRYSLER COMPANY TO ALERT THEM TO THE PROBLEM (AND ALSO ASKED FOR ASSISTANCE WITH THE REPAIR COST) BUT I DO NOT KNOW IF THEY ARE REQUIRED TO REPORT SUCH PROBLEMS TO YOU, HENCE THIS LETTER. SINCERELY, WILLIAM T. PAUL
NHTSA complaint #10003357 — an unverified report by a vehicle owner.
Madison, WI
SEATS:FRONT ASSEMBLY:POWER ADJUST
JANUARY 24, 2003 TO WHOM IT MAY CONCERN, I OWN A 1999DODGE INTREPID ES WITH 40,244 MILES ON THE ODOMETER. I AM AN ''AVERAGE'' CAR USER AND HAVE FOLLOWED THE MANUFACTURERS RECOMMENDED MAINTENANCE SCHEDULE. ON THURSDAY 1/16/03 AS I WAS GETTING OUT OF THE DRIVERS SEAT OF MY VEHICLE I FELT SOMETHING ''SNAP''. I SAT BACK DOWN IN THE SEAT AND THE ELECTRONIC POSITIONING SYSTEM WOULD NO LONGER ADJUST THE SEATBACK AND THE BACK ITSELF SEEMED TO REST AT A BIT OF AN ANGLE FROM LEFT TO RIGHT AS WELL AS LEANING BACK FARTHER THAN IT SHOULD. ON MONDAY 1/20/03 I TOOK MY CAR TO DON MILLER DODGE WEST, A SERVICE GARAGE AND DODGE DEALERSHIP IN MADISON WISCONSIN FOR AN INSPECTION OF THE SEAT. I WAS TOLD THAT ONE OF THE BOLTS ON THE SEAT BASE HAD BROKEN OFF THEREFORE PUTTING ALL OF THE FORCE ON THE REMAINING BOLT ON OTHER SIDE OF THE SEAT BASE. I ASKED IF THIS WAS A SAFETY RISK AND IF IT MIGHT BE POSSIBLE, IF NOT REPAIRED, FOR THE SEAT BACK TO BREAK EVEN FURTHER AND LITERALLY FALL INTO THE BACK SEAT. I WAS TOLD THAT THIS IS A POSSIBILITY. THE REPAIR IS GOING TO COST ME MORE THAN $1000 FOR PARTS AND LABOR. I BELIEVE THAT THE BOLT WAS DEFECTIVE AND I AM WRITING TO YOU BECAUSE I''M CONCERNED THAT THE POSSIBILITY OF OTHER DEFECTIVE BOLTS IN IDENTICAL OR SIMILAR VEHICLES COULD BE A SAFETY ISSUE FOR THE OWNERS. I WAS LUCKY THAT THE BOLT BROKE WHILE THE VEHICLE WAS TURNED OFF AND PARKED IN MY GARAGE. I AM WORRIED THAT OTHER OWNERS OF INTREPIDS OR SIMILARLY MANUFACTURED VEHICLES (CONCORDES) MAY EXPERIENCE SUCH A DEFECT WHILE DRIVING WITH EVEN MORE DIRE OUTCOMES THAN A $1000+ REPAIR BILL. I HAVE WRITTEN TO DAIMLERCHRYSLER COMPANY TO ALERT THEM TO THE PROBLEM (AND ALSO ASKED FOR ASSISTANCE WITH THE REPAIR COST) BUT I DO NOT KNOW IF THEY ARE REQUIRED TO REPORT SUCH PROBLEMS TO YOU, HENCE THIS LETTER. SINCERELY, WILLIAM T. PAUL
NHTSA complaint #10003357 — an unverified report by a vehicle owner.
Gaithersburg, MD
SEATS
I WAS TRAVELING HOME FROM WORK AT 60 MPH, WHEN THE BACK OF MY SEAT COLLAPSED AND I LOST CONTROL OF THE VEHICLE MOMENTARILLY. UPON EXAMINING THE SEAT AT HOME I FOUND THE BOLT WHICH HOLDS THE SEAT UPRIGHT HAD SHEARED OFF. THE BOLT APPEARS TO BE A COMPOSITE MATERIAL AND NOT A STRONG METAL. NO WAY THIS SHOULD HAVE FAILED. I SEE TWO MORE REPORTED CASES, WHICH LEADS ME TO BELIEVE THERE ARE HUNDREDS MORE OUT THERE, BUT ARE BEING REPAIRED UNDER WARRANTY AND NOT BEING REPORTED.
NHTSA complaint #765772 — an unverified report by a vehicle owner.
Wisconsin Rapids, WICrash
SEATS
CONSUMER WAS PREPARING TO BACK OUT OF PARKING LOT AND DRIVER'S SEAT COLLAPSED BACKWARDS. VEHICLE THEN HIT A BUS. VEHICLE CHECKED BY DEALER,WHO ADVISED CONSUMER THAT BOLTS AND SCREWS WERE CRACKED AND BROKEN.
NHTSA complaint #8016809 — an unverified report by a vehicle owner.
Glass Stone, MO
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING, THE BACK OF THE SEAT COLLASPED, THE SCREW CAME COMPLETELY OUT THAT HOLDS THE SEAT TOGETHER. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER.
NHTSA complaint #8009976 — an unverified report by a vehicle owner.
Port ST. Lucie, FL
SEATS:FRONT ASSEMBLY:RECLINER
I WAS TRAVELING ON I-95 WITH MY CHILD WHEN THE DRIVERS SEAT BACK SUDDENLY MADE A LOUD POP AND FELL BACKWARDS. I FELL BACKWARDS TOWARDS THE BACK SEAT RESULTING IN MY LOOSING MY GRIP ON THE WHEEL, GAS, BRAKES, AND THUS LOOSING CONTROL OF THE VEHICLE. I WAS IN THE EXTREM LEFT HAND LANE OF I-95 TRAVELING SOUTH. THE VEHICLE WENT OFF INTO THE MEDIAN AT 70MPH, I PULLED MYELF UP AND FOUGHT TO REGAIN CONTROL OF THE VEHICLE. I WAS ABLE TO REGAIN CONTROL WITHOUT INCIDENT, PULLED OVER TO THE EMERGENCY LANE AND FOUND THE LINKAGE TO THE SEAT BACK BROKEN. I GOT OFF THE JUPITER FLORIDA EXIT WENT TO THE DODGE DEALER WHERE I WAS TOLD THY DID NOT HAVE TIME TO LOOK AT IT. I ASKED IF I COULD LEAVE THE VEHICLE AND HAVE A LOANER AS MY VEHICLE HAS EXTENDED WARRENTY AND WAS INFORMED THEY DID NOT DO THAT. I ASKED IF THE COULD AT LEAST SEE IF THERE WAS SOMETHING THEY COULD EASILY REPAIR AND WAS TOLD NO, I WOULD HAVE TO BRING THE VEHICLE BACK AFTER AN APPOINTMENT. I THEN HAD TO DRIVE THE VEHICLE 30 MILES BACK HOME WITH THE BACK OF THE SEAT LYING IN THE REAR SEAT.
NHTSA complaint #739631 — an unverified report by a vehicle owner.
Kansas CIT, MO
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER WAS DRIVING ON AN INERSTATE HWY, THE BACK OF THE DRIVERS SEAT COLLAPSED ON THE REAR SEAT.
NHTSA complaint #553134 — an unverified report by a vehicle owner.