23 of the
134 complaints about the 2019 Dodge Journey are about the
electrical system — 17% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
15,375 miles.
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something
NHTSA complaint #11757289 — an unverified report by a vehicle owner.
Conroe, TX, TX
ELECTRICAL SYSTEM
REARVIEW MIRROR CAMERA NOT WORKING
NHTSA complaint #11754471 — an unverified report by a vehicle owner.
Oklahoma City, OK
ELECTRICAL SYSTEM
The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse. This issue seems the same as recall 25E052 (https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25E052-7447.pdf), but my vehicle is not being shown as included in this recall.
NHTSA complaint #11754187 — an unverified report by a vehicle owner.
San Angelo, TX
ELECTRICAL SYSTEM
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.
NHTSA complaint #11741059 — an unverified report by a vehicle owner.
Bakersfield, CA
ELECTRICAL SYSTEM
Unknown it doesn't start and all lights flash on dash
NHTSA complaint #11717708 — an unverified report by a vehicle owner.
Glassport, PA
ELECTRICAL SYSTEM
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.
NHTSA complaint #11714368 — an unverified report by a vehicle owner.
Richland, MI
ELECTRICAL SYSTEM
I purchased my 2019 dodge journey in 2022 and about two months maybe after purchasing it, my backup camera went out. At first, it came in and out- only working occasionally. But then it completely stopped and hasn’t worked since. There’s a line through the image where the camera use to show up in the mirror. I understand some 2019 dodge journeys has recalls for this, but not my VIN. So I wanted to report that this one also has the same issue.
NHTSA complaint #11711519 — an unverified report by a vehicle owner.
Jacksonville, NC
ELECTRICAL SYSTEM
My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all
NHTSA complaint #11694626 — an unverified report by a vehicle owner.
Yantis, TX
ELECTRICAL SYSTEM
P0335 replace still cut off engine
NHTSA complaint #11691510 — an unverified report by a vehicle owner.
Cedar Hill, MO
ELECTRICAL SYSTEM
Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile it will revert back to normal but that's maybe twice a year.
NHTSA complaint #11690534 — an unverified report by a vehicle owner.
Greenville, TX
ELECTRICAL SYSTEM
Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the camera now fails to display any image at all. This poses a significant safety concern, especially since reverse cameras are a federally required safety feature on vehicles manufactured after 2018. Despite attempted inspections, no clear fix was provided, and I believe this may indicate a manufacturing defect. I am requesting that Chrysler/Stellantis acknowledge this issue and investigate whether other owners have experienced similar problems. A technical service bulletin, warranty extension, or recall may be appropriate, depending on findings. Please advise if any repair support, diagnostic guidance, or goodwill assistance is available to address this safety-critical system failure.
NHTSA complaint #11663982 — an unverified report by a vehicle owner.
Las Vegas, NV
ELECTRICAL SYSTEM
The rear backup camera will fail often and stay off without any warning I was just pulling into my garage and it stopped halfway. This type of equipment failure seems to be a big issue because if I am around my kids at school or really anywhere where I use my backup camera which that's how I mainly Park then I could hit somebody and I wouldn't know because the camera stops working in the middle of me backing up. The fuse boxes have been checked and there is no issues with them so I'm not sure how to fix the backup camera issue when it will kind of work but then it's like it has a short or something but I feel like it's a bigger public safety issue when I know other people with the same vehicle has this issue too.
NHTSA complaint #11661847 — an unverified report by a vehicle owner.
Bristol, FL
ELECTRICAL SYSTEM
The engine coil packs and spark plus were faulty. After we paid the dealership 700 to fix WHICH WAS NEVER FIXED then we fixed on our own paid a family friend to look at and fixed and then to another dealer to fix NEVER WERE fixed which cause faulty engine and engine collapsed. When told the dealer ship the problem they told us they couldn’t look at it until 2 weeks from that day and then we had to pay for it.
NHTSA complaint #11656424 — an unverified report by a vehicle owner.
Owasso, OK
ELECTRICAL SYSTEM
The liftgate wiring harness is malfunctioning, causing my wiper blade in the rear to be working when it’s not turned off and turns off when you try to work it and my reverse lights are not working. Everything that I have looked up points to the liftgate rear wiring harness has been damaged somehow
NHTSA complaint #11638415 — an unverified report by a vehicle owner.
Coweta, OK
ELECTRICAL SYSTEM
Rear camera only turns on 30% of the time. The camera is in the rear view mirror and when it doesn’t work it puts a black screen in the rear view mirror putting many lives in danger.
NHTSA complaint #11618822 — an unverified report by a vehicle owner.
Bensalem, PA
ELECTRICAL SYSTEM
I had purchased the vehicle in early April of 2024 from Drive Time in Langhorne PA. I've had mechanical / engine issues since then. On [XXX], my daughter called me and informed me that the vehicle shut down while she was driving with my infant grand daughter, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11605030 — an unverified report by a vehicle owner.
Tampa, FL
ELECTRICAL SYSTEM
I will be driving the vehicle and it will go completely dark, no electrical function, shuts right off in the middle of traffic. After a period of time, everything will power back up. This happens randomly and is very dangerous. I took the car to the dealer and initially, they said it was the battery. I replaced the battery and just as I got in the car at the dealer, the car went dark again. This time they were able to see that it is still happening and so far they have not been able to find the cause. I've read online about at least 3 other people having the same issue with no solution found to date. Currently the vehicle is at Courtesy Chrysler in Tampa, FL.
NHTSA complaint #11575469 — an unverified report by a vehicle owner.
Tampa, FL
ELECTRICAL SYSTEM
The driver side window randomly stops working. The motor and the switches have been tested and are functioning correctly. There is no known cause at this time.
NHTSA complaint #11575474 — an unverified report by a vehicle owner.
Dolton, ILCrash
ELECTRICAL SYSTEM
As I was driving, I began to park. I put my foot on the brake and proceeded to put car in reverse. The back up camera began to flash. Once it stopped flashing, the image on the screen was upside down. It’s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what’s behind them. If the Camry isn’t functioning properly it’s can cause accidents. No warning. The camera just randomly did this. And since then the camera has been upside down. I have never had this issue before. I cut the car off for days at a time and the issue will not go away. I googled the issue and a lot of people with Dodge automobiles have had similar issues.
NHTSA complaint #11504346 — an unverified report by a vehicle owner.
Eddystone, PA
ELECTRICAL SYSTEM
The back up camera started to go in and out suddenly. Then all of sudden I started to get an upside down imade with red and green stripes and with stripe at the top. I saw the journey up to 2018 has a recall for this issue but mine is a 2019 and this just randomly started on 12/08/2022.
NHTSA complaint #11496964 — an unverified report by a vehicle owner.
New York, NY
ELECTRICAL SYSTEM
Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.
NHTSA complaint #11463763 — an unverified report by a vehicle owner.
at 29,000 milesChicago, IL
ELECTRICAL SYSTEM
YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEHICLE STARTED AGAIN
NHTSA complaint #11300049 — an unverified report by a vehicle owner.
at 1,750 milesYorkville, IL
ELECTRICAL SYSTEM
THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.
NHTSA complaint #11245096 — an unverified report by a vehicle owner.