FaultScore

2014 Dodge Journey electrical problems

104 of the 645 complaints about the 2014 Dodge Journey are about the electrical system — 16% of everything reported for this model year. Half of the failures with a mileage on record happened before 46,500 miles.

D

104

Complaints

4

Crashes

5

Fires

4

Injuries

Exactly what failed

Electrical System 102 98.1%
Alternator/Generator/Regulator 1 1.0%
Integrated Trailer Brake Control 1 1.0%

Electrical System across every Dodge Journey year

2009 771 36.7%
2010 616 29.4%
2011 43 2.0%
2012 116 5.5%
2013 73 3.5%
2014 104 5.0%
2015 119 5.7%
2016 84 4.0%
2017 59 2.8%
2018 71 3.4%
2019 23 1.1%
2020 19 0.9%

What owners said

Filed with NHTSA, in their own words.

Akron, OH

ELECTRICAL SYSTEM

Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when I get to a red light and it goes green and I press that gas I acts as if something isn’t registering fast enough. I’ve took my car to be serviced for these problems nobody seems to find an issue with the problems occurring the problem puts others at risk because we could possibly collide if I where to brake and the car continues to keep going instead of coming to a complete stop. No it hasn’t been inspected by any manufacturer or police or insurance companies no there weren’t any warning lamps or messages going on at this time yes my car is available for inspection because that is what I need a proper inspection to determine the problem

NHTSA complaint #11743607 — an unverified report by a vehicle owner.

Kenly, NC

ELECTRICAL SYSTEM

My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring harness at the hinge area. This is a faulty design by Dodge, a safety concern and an issue that is widespread and reported on the internet.

NHTSA complaint #11707565 — an unverified report by a vehicle owner.

at 79,000 miles Rockville, MD

ELECTRICAL SYSTEM

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pressure and the check engine warning lights illuminated. In addition, the contact stated that the tires were recently replaced; however, the low tire pressure warning light illuminated. The vehicle was taken to an independent mechanic, but was unofficially diagnosed with a wiring harness failure. The vehicle was not repaired. The dealer was made aware of the failure and suggested that the vehicle be taken to the dealer for a diagnostic test. Additionally, the contact was advised of the diagnostic testing fee. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

NHTSA complaint #11682872 — an unverified report by a vehicle owner.

Hartselle, AL

ELECTRICAL SYSTEM

my rear back up camera going bad again I had it replace a few yrs ago and it is doing the same thing again, picture is upside down at times or the image is doing a horizontal rolling making it unusable or going blank and also is distracting when trying to back up and the image catches your eyes while backing up

NHTSA complaint #11634118 — an unverified report by a vehicle owner.

Atlanta, IN

ELECTRICAL SYSTEM

The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11617588 — an unverified report by a vehicle owner.

Ocala, FL

ELECTRICAL SYSTEM

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,

NHTSA complaint #11581243 — an unverified report by a vehicle owner.

Greer, SC Crash

ELECTRICAL SYSTEM

Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.

NHTSA complaint #11572112 — an unverified report by a vehicle owner.

Lubbock, TX

ELECTRICAL SYSTEM

Suddenly brown smoke came out when I started a car and tried to roll down the window. My husband pulled out the controller which seems to be the cause of the smoke from the wire.

NHTSA complaint #11568091 — an unverified report by a vehicle owner.

Toledo, OH

ELECTRICAL SYSTEM

Vehicle just won’t start sometimes. Changed battery , alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times .. other days I’ll go out and it just won’t start. I can go to my destination turn it off and it won’t turn back on.

NHTSA complaint #11567877 — an unverified report by a vehicle owner.

at 150,000 miles Columbus, OH

ELECTRICAL SYSTEM

The contact owns a 2014 Dodge Journey. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the battery and the alternator were replaced; however, the failure recurred. The contact stated while driving 35 MPH, the check engine warning light, the traction control warning light, the ABS warning light, and other unknown warning lights illuminated. The vehicle then shut off temporarily. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

NHTSA complaint #11556141 — an unverified report by a vehicle owner.

Casselberry, FL 1 injured

ELECTRICAL SYSTEM

THE HEADREST DEPLOYED FOR NO REASON. IT HURT MY NECK REALLY BAD. LUCKILY I WAS AT A RED LIGHT OR IM MIGHT HAVE CRASHED

NHTSA complaint #11545962 — an unverified report by a vehicle owner.

at 56,700 miles Richland, NY

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop, and the trailer lights were inoperable. The vehicle was diagnosed by the contact who is an independent mechanic. The vehicle was diagnosed with a failed trailer light control module. The trailer light control module was replaced by the contact. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,700.

NHTSA complaint #11544518 — an unverified report by a vehicle owner.

Kingston, OK

ELECTRICAL SYSTEM

Tipm caused several issues, blown motor, and now is in the dealership shop for an alternator, battery, ground strap and other wiring issues. I haven’t had my car for over a year due to this.

NHTSA complaint #11506069 — an unverified report by a vehicle owner.

at 110,400 miles Washington, DC

ELECTRICAL SYSTEM

The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

NHTSA complaint #11504784 — an unverified report by a vehicle owner.

Kenly, NC

ELECTRICAL SYSTEM

Due to opening and closing the rear hatch, the wiring harness wires running from the car through the hatch break and fray causing many issues. One being the potential for exposed wires to spark and cause a fire. Others being faulty rear windshield wiper and faulty rear lighting. Brake lights, turn signals, running lights and rear interior lights causing a road hazard.

NHTSA complaint #11502104 — an unverified report by a vehicle owner.

Columbus, OH

ELECTRICAL SYSTEM

My car is showing signs of electrical malfunctioning. My Journey stopped at a traffic light and would not turn back on. It was like the battery had died. When I gave it a jump, the lights would come on but not start. Once the cables were taken off the car would die again. Randomly after letting it rest, the car started and I took it to the shop to get the alternator checked. They kept it for about two days and I was told that the alternator was good. The car also never cut off while they had it. A few days later, While driving the car kept glitching on and off. The screen in the car (radio) would go completely blank. When it came back on it was reset to a default time and radio station. A few days later The Journey would drive fine but only for a short distance. Today my car stopped once again at a stop light. After trying to give it a jump the lights would come on (as long as it was hooked up to another car) but once the cables were off the car would be completely dead. I will be taking it to dodge soon to get a diagnostic test ran. Is there any suggestions or information I should know about before taking it to get tested?

NHTSA complaint #11495551 — an unverified report by a vehicle owner.

Duluth, MN

ELECTRICAL SYSTEM

unknown ,check engine light came on the screen blacked out and began to stall out on freeway doing 55 . was afraid of getting rearended.

NHTSA complaint #11489425 — an unverified report by a vehicle owner.

Beloit, WI

ELECTRICAL SYSTEM

I PURCHASED THIS CAR IN 2020 THROUGH JD BYRIDER OF JANESVILLE WI, I AM MAKING PAYMENTS CURRENTLY. IN FEBRUARY OF 2022 MY BATTERY LIGHT KEPT COMING ON AND THE RADIO WOULDN'T WORK. I CALLED MY DEALERSHIP AND DUE TO HAVING A 30,000 MILE WARRANTY I TOOK IT IN, AND THEY TOLD ME IT WAS MY BATTERY SO AS FAR AS I WAS TOLD THEY REPLACED WITH A NEW ONE. IT WAS FINE WITH NO ISSUES UP UNTIL A MONTH AGO, MY BATTERY LIGHT COMES ON, I NOTICE THE WIPERS AND THE WINDOWS WORK REALLY SLOW DURING THIS TIME. ONCE I DRIVE FOR A LITTLE BIT IT EVENTUALLY GOES OFF. TODAY WHEN I WENT TO HEAD TO WORK IT WILL NOT READ MY KEY FOB. I HAD TO TOUCH THE TOP OF MY FOB AT THE OPPOSITE END OF THE UNLOCK AND LOCK BUTTONS TO THE START BUTTON TO START MY CAR. I LEFT MY CAR RUNNING AT THE GAS STATION AND IT DID DETECT THE KEY HAD LEFT THE VEHICLE BUT WHEN I GOT BACK INTO THE VEHICLE THE BEEPING DID NOT GO OFF LIKE USUAL WHEN THE KEY IS BACK INSIDE THE VEHICLE. I JUST WANT TO MAKE SURE THAT ALL OF THE RECALLS THAT WERE ON THERE HAD BEEN TAKEN CARE OF. THANKS

NHTSA complaint #11475650 — an unverified report by a vehicle owner.

Decatur, GA

ELECTRICAL SYSTEM

While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street

NHTSA complaint #11473250 — an unverified report by a vehicle owner.

San Antonio, TX

ELECTRICAL SYSTEM

The brake and steering failed while I was attempting to slow down to turn right. The car failed to stop and the car failed to turn so I jumped a curb and caused extensive damage to bottom of car.

NHTSA complaint #11463060 — an unverified report by a vehicle owner.

Port Saint Lucie, FL

ELECTRICAL SYSTEM

I had the Cruise Control recall done on my vehicle in 2018, but it never really fixed the issue. I wasn't aware there was only a 2 year warranty on the work done, and that would have put it in 202 when everything was pretty much closed down. I contacted Dodge and they said there was nothing they could do about it. I know another recall was R61 / NHTSA 15V-675 ABS Ground Wiring issue which got "fixed." Now, I am having an ABS, Skid Control, Brake light issue. I took my car to the shop and they are charging me $180 just to find out the issue. I received a call from the mechanic and he proceeded to tell me the parts needed are on backorder and may be available in March 2022, which will cost close to $2k to repair. I was also advised by the mechanic this is a common issue across Dodge, Crystler Jeep. If that is the case, which it seems to be since I have been looking online and there have been a lot of complaints, why is this not a recall? Why, if dodge messed up when producing vehicles between certain years, do the consumers have to pay to get this fixed? I don't think it is right and I think if Dodge isn't going to take responsibility and issue a recall on this then there needs to be a Class Action Suit against Dodge. I intend to start doing some legal research to find out what the process is to do this. I can't believe a dealership can charge someone $180 to run a diagnostics on the vehicle when they know what the issue is, since it is common, plus being able to charge almost $2k to repair. The issue is with the ABS pump and module, and this has to be done at the dealership since it is electrical and needs to be hooked up to the computer to calibrate or what ever.

NHTSA complaint #11445107 — an unverified report by a vehicle owner.

Fresno, CA Crash 1 injured

ELECTRICAL SYSTEM

Unknown car just stopped working and turned off

NHTSA complaint #11434443 — an unverified report by a vehicle owner.

Northeast, MD Fire

ELECTRICAL SYSTEM

fire risk of wiring breaking at upper right corner at liftgate (rear hatch door) wiring is breaking within rubber boot. this cause a fire risk. Other issues is rear lights failure. This hazard has high risk of Rear end collisions. This wire breakage has very dangerous outcome but easy to recall and save lives. I will be fix my wife car before this car gets my family killed. I will also be send the bill for it to maker of the car. This is a noted problem by many dodge owners nation wide. please look into it. SFC[XXX], US ARMY the car number is vin number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11419611 — an unverified report by a vehicle owner.

Decatur, GA Fire

ELECTRICAL SYSTEM

Front driver side door wiring caught on fire while driving, which now none of the windows work.

NHTSA complaint #11419283 — an unverified report by a vehicle owner.

at 155,197 miles Dundalk, MD

ELECTRICAL SYSTEM

WHEN I PLACED CAR IN PARK FEW MINUTES LATER A WARNING LIGHT CAME ON AND THEN WENT OFF BUT KEEPS POPPING BACK LOOKS LIKE A PERSON WEARING SEAT BELT AND BALL IN FRONT THEM

NHTSA complaint #11385082 — an unverified report by a vehicle owner.

at 99,910 miles Clarksville, TX

ELECTRICAL SYSTEM

I WAS DRIVING HOME FROM SHOPPING, AND THE TRAC CONTROL, AND A LIGHTING BOLT LIGHT CAME ON, AND I HAD NO ACCELERATION POWER, I WAS NEARLY HOME, SO I DROVE ON TO MY HOUSE AND PARKED IT.

NHTSA complaint #11384758 — an unverified report by a vehicle owner.

at 110,000 miles Round Rock, TX

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY FAILED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE BATTERY WAS TESTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO ISSUES FOUND WITH THE BATTERY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE AND TURNED OFF THE VEHICLE AND THE BATTERY FAILURE RECURRED. THE CONTACT CALLED AAA AND THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT CONSUMER STATED CAR STALLS AT STOP WITHIN THE FIRST 7 MILES EVERY WEEK. EVEN AFTER IT WAS REPAIRED OIL COOLER/OIL FILL TUBE CONSTANTLY LEAKS. CHECK ENGINE LIGHT AND THERMOSTAT COMES ON.

NHTSA complaint #11377496 — an unverified report by a vehicle owner.

at 109,774 miles Kingsport, TN

ELECTRICAL SYSTEM

WHILE DRIVING THE ANTI SKID SHOWED ON INSTRUMENT PANEL AS OFF THEN A LIGHTNING SYMBOL CAME IN AND CAR WENT INTO LIMP MODE NIT LETTING ME ACCELERATE MUCH AT ALL SO I WAS FORCED TO PULL OFF THE ROAD. AS IT WENT INTO LIMP IT DEACCELERATED VERY QUICKLY CAUSING A TRAFFIC PROBLEM BEFORE I COULD GET OFF TO THR SIDE.

NHTSA complaint #11377517 — an unverified report by a vehicle owner.

Hillsboro Beach, FL

ELECTRICAL SYSTEM

THE ELECTRICAL SYSTEM FAILS OFF AND ON CONNECT TO REAR HATCH DOOR AND REAR HATCH DOOR LOCK RELEASES AND THE HATCH DOOR OPENS WHILE DRIVING. I LOSE THE ABILITY TO GET THE ELECTRIC LOCK TO RELOCK THE HATCH DOOR. A FEW DAYS LATER THE ELECTRICAL ISSUE CHANGES THEN THE HATCH DOOR WILL LOCK AGAIN. VERY DANGEROUS SITUATION....WHEN HATCH FLYS OPEN.

NHTSA complaint #11350001 — an unverified report by a vehicle owner.

Salem, OR

ELECTRICAL SYSTEM

REFUSES TO START. NO CLICK, NO TURN OVER, DEAD. STATIONARY. PARKING LOT. NEW BATTERY. MULTIPLE TIMES. KNOWN ISSUE BY CHRYSLER

NHTSA complaint #11343549 — an unverified report by a vehicle owner.

Other 2014 Dodge Journey problems

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