FaultScore

FaultScore report

2002 Dodge Neon problems

Owners have filed 230 complaints about the 2002 Dodge Neon with NHTSA between 2002 and 2018. The largest single group is the transmission & drivetrain. Across this model's run it ranks 7 of 12 worst.

C

FaultScore 55/100

Higher is worse. Measured against the other years of the Dodge Neon.

How this is worked out

The numbers

230

Complaints

34

Crashes reported

3

Fires reported

16

Injuries reported

49,800 mi

Median mileage at failure

Half of reported failures happened before this

33%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 28 vs 50 Severity 100 vs 50 Early failure 56 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Dodge Neon. 50 means typical for this model; 100 means roughly double.
Severity — 100
23% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 56
33% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Dodge Neon

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Dodge Neon

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

2 crashes, 0 fires · median 53,500 mi

Engine & Cooling 35 15.2%

2 crashes, 1 fires · median 36,000 mi

0 crashes, 1 fires · median 46,000 mi

Airbags 25 10.9%

23 crashes, 0 fires · median 36,632 mi

Median failure at 60,888 miles

Brakes 20 8.7%

2 crashes, 0 fires · median 26,000 mi

Suspension 15 6.5%

1 crashes, 0 fires · median 43,800 mi

Lights 11 4.8%

0 crashes, 1 fires · median 65,900 mi

Other & Unspecified 8 3.5%

Median failure at 50,000 miles

Steering 6 2.6%

1 crashes, 0 fires · median 46,000 mi

Tires 5 2.2%

1 crashes, 0 fires · median 106,200 mi

Equipment & Accessories 4 1.7%

Median failure at 9,000 miles

Seat Belts 4 1.7%

Median failure at 51,361 miles

Windows, Mirrors & Wipers 4 1.7%
Acceleration & Cruise Control 3 1.3%

1 crashes, 0 fires · median 67,510 mi

Fuel & Propulsion 2 0.9%
Doors, Latches & Locks 1 0.4%
Wheels 1 0.4%

1 crashes, 0 fires · median 66,640 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 24 32.4%
Frontal 13 17.6%
Engine 12 16.2%
Body 7 9.5%
Front 6 8.1%
Wiring 4 5.4%
Rotor 4 5.4%
Radiator Assembly 4 5.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 2.1%
1,000 – 9,999 miles 15 10.5%
10,000 – 24,999 miles 16 11.2%
25,000 – 49,999 miles 39 27.3%
50,000 – 74,999 miles 34 23.8%
75,000 – 99,999 miles 16 11.2%
100,000 – 149,999 miles 15 10.5%
150,000+ miles 5 3.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2002 Dodge Neon 4-DR.

Frontal crash test

Side barrier crash test of a 2002 Dodge Neon 4-DR.

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2002 Dodge Neon 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2002 peak 8 Dec 2018

NHTSA investigations into the 2002 Dodge Neon

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA06019 Opened 22 Nov 2006 Closed 7 Nov 2007 EXTERIOR LIGHTING:FOG LIGHTS

HEADLIGHT FAILURE

THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFET...

PE06028 Opened 28 Jul 2006 Closed 22 Nov 2006 EXTERIOR LIGHTING:FOG LIGHTS

HEADLIGHT FAILURE

ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.

PE02082 Opened 6 Nov 2002 Closed 23 Apr 2003 SEAT BELTS

SAFETY BELT CINCHING LATCH PLATE

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 106,696 miles Riverview, FL Crash

AIR BAGS

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.

NHTSA complaint #10865246 — an unverified report by a vehicle owner.

Saint Louis, MO Crash 1 injured

AIR BAGS

2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY

NHTSA complaint #10811629 — an unverified report by a vehicle owner.

Woodford, VA Crash 2 injured

STEERING

DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL.

NHTSA complaint #10637388 — an unverified report by a vehicle owner.

at 13,100 miles Hardin, MT Crash 1 injured

AIR BAGS

AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY.

NHTSA complaint #10469439 — an unverified report by a vehicle owner.

at 13,100 miles Hardin, MT Crash 1 injured

ENGINE

AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY.

NHTSA complaint #10469439 — an unverified report by a vehicle owner.

at 110,000 miles Wilkes Barre, PA Crash

AIR BAGS:FRONTAL

MY DAUGHTER WAS HIT FROM BEHIND IN A 2002 DODGE NEON HER AIR BAGS NEVER DEPLOYED WHY?WAS THERE EVER A RECALL?

NHTSA complaint #10410730 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Southgate, MI

POWER TRAIN

I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP

NHTSA complaint #11164248 — an unverified report by a vehicle owner.

at 29,000 miles West Halifax, VT

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHEN THE CONTACT OPENED THE VEHICLE DOOR, A MOUSE WAS SEEN RUNNING FROM THE FLOOR OF THE PASSENGER SIDE OF THE VEHICLE AND UNDER THE SEAT. THE CONTACT STATED THAT THE RODENT ENTERED THE VEHICLE THROUGH THE AIR VENTS IN THE REAR OF THE VEHICLE TO CHEW ON THE WIRES INSIDE THE ENGINE COMPARTMENT. THE CONTACT HAD TO PLACE MOUSE TRAPS INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

NHTSA complaint #11012272 — an unverified report by a vehicle owner.

Carson City, NV

POWER TRAIN

I BOUGHT THIS CAR WITH 49000 MILES ON IT. I WAS DRIVING EVERYTHING SEEMED FINE THEN I SLOWED DOWN FOR A STOP SIGN TO BETWEEN 3 AND 7 MPH AND THE WHOLE THING JUST LOCKED UP. I TRIED EVERY GEAR BUT NOTHING WOULD UNLOCK THE TRANNY.. IT'S STILL LOCKED UP NOW I HAD TO GET IT TOWED.. LUCKILY I WAS ON A LITTLE TWO LANE ROAD WITH NOT MUCH TRAFFIC SO THERE WASN'T TO MANY MAD PEOPLE I FEEL DODGE SHOULD TAKE CARE OF THERE PROBLEMS AND PROBLEM CARS.. IM NOT ASKING FOR MUCH JUST FOR MY CAR TO MAKE IT OVER 50000 MILES.

NHTSA complaint #11010048 — an unverified report by a vehicle owner.

at 200,000 miles Forest Park, GA

ENGINE

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND WAS COMING FROM THE ENGINE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PISTON DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA complaint #10994128 — an unverified report by a vehicle owner.

at 106,696 miles Riverview, FL Crash

AIR BAGS

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.

NHTSA complaint #10865246 — an unverified report by a vehicle owner.

Saint Louis, MO Crash 1 injured

AIR BAGS

2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY

NHTSA complaint #10811629 — an unverified report by a vehicle owner.

Tampa, FL

ENGINE

I DRIVING OFF THE INTERSTATE WEN CAR SHUT OFF IDLED TRIED TO CRANK IT UP BUT IT ONLY MADE WHINING NOISE AND WON'T START I ALSO NOTICE MY CAR WAS SMOKING SO I LET THE CAR COOL OFF BEFORE I PUT WATER... THE NEXT DAY I WENT AND A NEW TIMING BELT PUT ON AND A CRANK SHAFT SENSOR AND IT STILL WON'T CRANK

NHTSA complaint #10787551 — an unverified report by a vehicle owner.

at 116,000 miles Lawrence, KS

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

NHTSA complaint #10778467 — an unverified report by a vehicle owner.

at 76,000 miles Oshkosh, WI

STEERING

TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE EXITING A HIGHWAY AT APPROXIMATELY 20 MPH, THE STEERING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER TO A COMPLETE STOP AND NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10711901 — an unverified report by a vehicle owner.

at 70,503 miles Canfield, OH

POWER TRAIN

DRIVING ON RT224 AND CAR STARTED SQUEALING, LOST POWER IN GAS PEDAL, GOT OFF BUSY ROAD, TURNED ON SIDE ST. AND HAD NO GAS POWER, HAD TO CALL MY HUSBAND TO PICK ME AND MY UNCLE UP, HE LOST PAID WORK , MECHANIC CAME TO PARKING LOT, HE SAID TRANSMISSION BLEW, HAD IT TOWED TO SHOP. COST ME 2,323. ALSO RIP IN LEFT FRONT AXEL MECHANIC SAYS THESE NEONS ARE KNOWN FOR THIS TROUBLE AND TO FILE WITH YOU. I NEED TO GET REFUNDED IN FULL, THESE CARS SHOULD NOT BE ON THE ROAD. I DO NOT WORK AND IT WAS VERY HARD TO SCRAP UP THE MONEY TO PAY THIS AND OUR LIVES WERE SERIOUSLY IN DANGER ON A BUSY ROAD. I CALLED ON 9-29-14 AND FILED A COMPLAINT WITH YOUR WORKER REF #10639796 AND SHE SAID SHE WOULD SEND ME AN EMAIL AND PAPER IN THE MAIL CONSERVING THIS PHONE CALL . I HAVE NEVER RECEIVED ANYTHING. PLUS I WILL SENDING A COMPLAINT ABOUT MY HUSBAND'S JEEP 2000 GAS TANK SHIELD IS ROTTED AWAY AND PIECES MISSING. THIS SHOULD BE RECALLED.

NHTSA complaint #10648296 — an unverified report by a vehicle owner.

at 70,000 miles Canfield, OH

POWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 12/02/14 *BF UPDATED 02/03/15

NHTSA complaint #10639796 — an unverified report by a vehicle owner.

at 100 miles Bridgeville, PA

SERVICE BRAKES

WHEN I BOUGHT MY CAR, I HAD/HAVE LOUD SQUEAKING NOISE FROM MY BREAKS WHEN I BACK OUT OF MY DRIVE WAY. I WAS TOLD, FROM THE DEALER, NOTHING CAN BE DONE TO FIX THIS. I THOUGHT THAT MAY BE THIS WOULD STOP, BUT IT IS STILL ALWAYS HAPPENING.

NHTSA complaint #10639061 — an unverified report by a vehicle owner.

Woodford, VA Crash 2 injured

STEERING

DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL.

NHTSA complaint #10637388 — an unverified report by a vehicle owner.

West Roxbury, MA

POWER TRAIN

GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY.

NHTSA complaint #10621973 — an unverified report by a vehicle owner.

West Roxbury, MA

ELECTRICAL SYSTEM

GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY.

NHTSA complaint #10621973 — an unverified report by a vehicle owner.

West Roxbury, MA

ENGINE

GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY.

NHTSA complaint #10621973 — an unverified report by a vehicle owner.

at 106,200 miles Avinger, TX

TIRES

I BOUGHT 4 PIRELLI P4 P185/60R-15 TIRES. LESS THAN 6K MILES A TIRE BLEW OUT THE SIDEWALL. NOW AT 17K MILES ANOTHER TIRE HAS A BIG BUBBLE ON THE SIDEWALL. I AM TAKING THAT BACK TO DISCOUNT TIRE FOR A REPLACEMENT. I DID NOT HIT ANY POTHOLES AND I DRIVE SLOW. THIS IS SCARY.

NHTSA complaint #10593951 — an unverified report by a vehicle owner.

at 15,000 miles Harwood, MD

STRUCTURE:BODY

WATER COLLECTS IN THE TRUNK CAUSING MOLD, THIS AFFECTS MY ATHSMA. SEEMS THIS AFFECTS MANY OWNERS AND SEEMS IT SHOULD BE RECALLED BECAUSE IT AFFECTS THE AIR QUALITY YOU BREATH.

NHTSA complaint #10563363 — an unverified report by a vehicle owner.

Youngstown, NY

SUSPENSION

WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS!

NHTSA complaint #10560889 — an unverified report by a vehicle owner.

Youngstown, NY

ENGINE

WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS!

NHTSA complaint #10560889 — an unverified report by a vehicle owner.

at 135,000 miles Waynesboro, VA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE BOTH LOW BEAM HEADLIGHTS WOULD POINT DOWNWARD AND ILLUMINATED AN INADEQUATE BRIGHTNESS TOWARDS THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10543268 — an unverified report by a vehicle owner.

at 63,000 miles Nashua, NH

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME. EVERYWHERE I LOOK ONLINE PEOPLE HAVE THE SAME ISSUE WITH LOW MILEAGES HOW CAN THIS NOT BE RECALLED!?!? IT WAS ONLY FOUND WHEN I WENT TO 2 DIFFERENT PLACES IN NASHUA, NH AND IT FAILED INSPECTION AT BOTH.

NHTSA complaint #10475462 — an unverified report by a vehicle owner.

at 64,000 miles Derry, PA

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10469973 — an unverified report by a vehicle owner.

at 13,100 miles Hardin, MT Crash 1 injured

AIR BAGS

AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY.

NHTSA complaint #10469439 — an unverified report by a vehicle owner.

at 13,100 miles Hardin, MT Crash 1 injured

ENGINE

AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY.

NHTSA complaint #10469439 — an unverified report by a vehicle owner.