Owners have filed 141 complaints
about the 2004 Dodge Neon with NHTSA between 2004 and 2018.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 17
Against the median year of the Dodge Neon. 50 means typical for this
model; 100 means roughly double.
Severity — 100
34% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 61
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
721.9%
Automatic Transmission
721.9%
Body
412.5%
Engine
412.5%
Front
39.4%
Manual Transmission
39.4%
Sidewall
26.3%
Cooling System
26.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
21.8%
1,000 – 9,999 miles
1211.0%
10,000 – 24,999 miles
1110.1%
25,000 – 49,999 miles
2321.1%
50,000 – 74,999 miles
2220.2%
75,000 – 99,999 miles
1715.6%
100,000 – 149,999 miles
1110.1%
150,000+ miles
1110.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2004peak 6Dec 2018
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 121,110 milesNewcastle, WYCrash
VEHICLE SPEED CONTROL
CRUISE CONTROL WOULD NOT TURN OFF AND I WRECKED MY CAR INTO INTO A OTHER CAR. I EVEN TRIED PUTTING MY CAR IN PARK AND IT WOULDN'T STOP THE MOTOR WAS REVED UP AND WOULD NOT SLOW DOWN OR STOP
NHTSA complaint #11099364 — an unverified report by a vehicle owner.
Dothan, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2004 DODGE NEON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10898311 — an unverified report by a vehicle owner.
Dothan, ALFire
ENGINE
TL* THE CONTACT OWNED A 2004 DODGE NEON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10898311 — an unverified report by a vehicle owner.
at 185,000 milesMorristown, NJFire
EXTERIOR LIGHTING
RUNNING LIGHTS STOPPED WORKING (ON A CITY STREET), WHEN REPAIRED, WAS DUE TO A WIRE IN THE MULTIFUNCTION SWITCH BURNING OUT AND MELTING THE CASING OF THE MFS
NHTSA complaint #10884541 — an unverified report by a vehicle owner.
at 185,000 milesMorristown, NJFire
ELECTRICAL SYSTEM
RUNNING LIGHTS STOPPED WORKING (ON A CITY STREET), WHEN REPAIRED, WAS DUE TO A WIRE IN THE MULTIFUNCTION SWITCH BURNING OUT AND MELTING THE CASING OF THE MFS
NHTSA complaint #10884541 — an unverified report by a vehicle owner.
at 185,000 milesMorristown, NJFire
SERVICE BRAKES
RUNNING LIGHTS STOPPED WORKING (ON A CITY STREET), WHEN REPAIRED, WAS DUE TO A WIRE IN THE MULTIFUNCTION SWITCH BURNING OUT AND MELTING THE CASING OF THE MFS
NHTSA complaint #10884541 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 169,000 milesLakewood, NJ
EXTERIOR LIGHTING
AS I WAS DRIVING DOWN THE STREET, MY REAR PASSENGER END WAS LEANING A LITTLE TO THE SIDE. I WAS A SMOOTH PAVED ROAD AND IT FELT AS THOUGH I WAS HITTING POTHOLES. I PULLED OVER TO THE SIDE OF THE ROAD THOUGHT MY TIRE WAS FLAT. I T0OK THE CAR TO A SHOP TO GET CHECKED OUT. THEY STATED THAT MY REAR SHOT BLEW. ON 11/20/18 MY DEFROSTERS ARE NO LONGER WORKING. MY HEADLIGHTS ARE DIM. I TRIED REPLACING THE BULB. HOWEVER, IT STILL ISN'T BRIGHT ENOUGH TO DRIVE IN THE DARK.
NHTSA complaint #11157260 — an unverified report by a vehicle owner.
at 169,000 milesLakewood, NJ
SUSPENSION
AS I WAS DRIVING DOWN THE STREET, MY REAR PASSENGER END WAS LEANING A LITTLE TO THE SIDE. I WAS A SMOOTH PAVED ROAD AND IT FELT AS THOUGH I WAS HITTING POTHOLES. I PULLED OVER TO THE SIDE OF THE ROAD THOUGHT MY TIRE WAS FLAT. I T0OK THE CAR TO A SHOP TO GET CHECKED OUT. THEY STATED THAT MY REAR SHOT BLEW. ON 11/20/18 MY DEFROSTERS ARE NO LONGER WORKING. MY HEADLIGHTS ARE DIM. I TRIED REPLACING THE BULB. HOWEVER, IT STILL ISN'T BRIGHT ENOUGH TO DRIVE IN THE DARK.
NHTSA complaint #11157260 — an unverified report by a vehicle owner.
at 169,000 milesLakewood, NJ
VISIBILITY/WIPER
AS I WAS DRIVING DOWN THE STREET, MY REAR PASSENGER END WAS LEANING A LITTLE TO THE SIDE. I WAS A SMOOTH PAVED ROAD AND IT FELT AS THOUGH I WAS HITTING POTHOLES. I PULLED OVER TO THE SIDE OF THE ROAD THOUGHT MY TIRE WAS FLAT. I T0OK THE CAR TO A SHOP TO GET CHECKED OUT. THEY STATED THAT MY REAR SHOT BLEW. ON 11/20/18 MY DEFROSTERS ARE NO LONGER WORKING. MY HEADLIGHTS ARE DIM. I TRIED REPLACING THE BULB. HOWEVER, IT STILL ISN'T BRIGHT ENOUGH TO DRIVE IN THE DARK.
NHTSA complaint #11157260 — an unverified report by a vehicle owner.
at 160,000 milesClarksville, VA
VEHICLE SPEED CONTROL
ON OCCASION THE CRUISE CONTROL DOES NOT ENGAGE AND ON OCCASION IT DOES ENGAGE AND WHEN YOU TRY TO SLOW DOWN THE BRAKE BECOMES HARD TO DEPRESS AND THE CAR STARTS TO ACCELERATE BUT REPEATED ATTEMPTS TO DEPRESS BRAKE OR PUMP BRAKES ALLOWS CONTROL AGAIN OVER SPEED WITHOUT INCIDENT. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHILE DRIVING OVER 45 MPH . AS THIS HAPPENS RANDOMLY CAUSE HAS NOT BEEN FOUND AND THIS ONLY HAPPENS WHEN CRUISE CONTROL HAS BEEN ENGAGED . PROBLEM NOTICED IN 2014 WHEN I GOT CAR TO PRESENT DATE .. NOT AN ISOLATED INCIDENT.
NHTSA complaint #11114807 — an unverified report by a vehicle owner.
at 121,110 milesNewcastle, WYCrash
VEHICLE SPEED CONTROL
CRUISE CONTROL WOULD NOT TURN OFF AND I WRECKED MY CAR INTO INTO A OTHER CAR. I EVEN TRIED PUTTING MY CAR IN PARK AND IT WOULDN'T STOP THE MOTOR WAS REVED UP AND WOULD NOT SLOW DOWN OR STOP
NHTSA complaint #11099364 — an unverified report by a vehicle owner.
at 139,000 milesCynthiana, KY
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE NEON. WHILE DRIVING 20 MPH, THE ENGINE REVVED AND INADVERTENTLY SHIFTED TO A LOWER GEAR. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME BUT, PRIOR TO THE FAILURE, WAS HAVING TRANSMISSION ISSUES FOR OVER A YEAR. THE CONTACT MENTIONED THAT A PLASTIC PIECE THAT SEPARATED THE COOLANT AND TRANSMISSION FLUID FRACTURED AND ALLOWED COOLANT TO ENTER THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS; HOWEVER, THE RADIATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11044792 — an unverified report by a vehicle owner.
at 139,000 milesCynthiana, KY
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE NEON. WHILE DRIVING 20 MPH, THE ENGINE REVVED AND INADVERTENTLY SHIFTED TO A LOWER GEAR. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME BUT, PRIOR TO THE FAILURE, WAS HAVING TRANSMISSION ISSUES FOR OVER A YEAR. THE CONTACT MENTIONED THAT A PLASTIC PIECE THAT SEPARATED THE COOLANT AND TRANSMISSION FLUID FRACTURED AND ALLOWED COOLANT TO ENTER THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS; HOWEVER, THE RADIATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11044792 — an unverified report by a vehicle owner.
Dothan, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2004 DODGE NEON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10898311 — an unverified report by a vehicle owner.
Dothan, ALFire
ENGINE
TL* THE CONTACT OWNED A 2004 DODGE NEON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10898311 — an unverified report by a vehicle owner.
at 185,000 milesMorristown, NJFire
EXTERIOR LIGHTING
RUNNING LIGHTS STOPPED WORKING (ON A CITY STREET), WHEN REPAIRED, WAS DUE TO A WIRE IN THE MULTIFUNCTION SWITCH BURNING OUT AND MELTING THE CASING OF THE MFS
NHTSA complaint #10884541 — an unverified report by a vehicle owner.
at 185,000 milesMorristown, NJFire
ELECTRICAL SYSTEM
RUNNING LIGHTS STOPPED WORKING (ON A CITY STREET), WHEN REPAIRED, WAS DUE TO A WIRE IN THE MULTIFUNCTION SWITCH BURNING OUT AND MELTING THE CASING OF THE MFS
NHTSA complaint #10884541 — an unverified report by a vehicle owner.
at 185,000 milesMorristown, NJFire
SERVICE BRAKES
RUNNING LIGHTS STOPPED WORKING (ON A CITY STREET), WHEN REPAIRED, WAS DUE TO A WIRE IN THE MULTIFUNCTION SWITCH BURNING OUT AND MELTING THE CASING OF THE MFS
NHTSA complaint #10884541 — an unverified report by a vehicle owner.
at 150,000 milesDecatur, ILCrash
ENGINE
VEHICLE RESPOND TO A LIGHT ACCELERATION REQUEST WITH SUSTAIN FULL THROTTLE OPERATION. THE VEHICLE TRAVELED IN POOR ROAD CONDITIONS WITH FULL THROTTLE OPERATION. THE ONLY INFLUENCE IN COURSE CHANGE WAS TERRAIN AND TORQUE STEERING. AFTER COLLISION WITH A STONE PILLAR CODE P0123 THROTTLE HIGH VOLTAGE WAS FOUND.
NHTSA complaint #10870169 — an unverified report by a vehicle owner.
Oregon, IL
POWER TRAIN
THE FRONT FRAME THAT HOLDS ENGINE,STRUTS, BRAKES , STEERING ARE ROTTED OUT FROM RUST CAUSING MAJOR ISSUES AND POSSIBLE INJURIES AND DEATH !!!!!!!!!!! CHRYSLER KNOWS OF THESE ISSUES AND WONT DO ANYTHING TO REMEDY THE PROBLEM.
NHTSA complaint #10678930 — an unverified report by a vehicle owner.
Oregon, IL
STEERING
THE FRONT FRAME THAT HOLDS ENGINE,STRUTS, BRAKES , STEERING ARE ROTTED OUT FROM RUST CAUSING MAJOR ISSUES AND POSSIBLE INJURIES AND DEATH !!!!!!!!!!! CHRYSLER KNOWS OF THESE ISSUES AND WONT DO ANYTHING TO REMEDY THE PROBLEM.
NHTSA complaint #10678930 — an unverified report by a vehicle owner.
Oregon, IL
SUSPENSION
THE FRONT FRAME THAT HOLDS ENGINE,STRUTS, BRAKES , STEERING ARE ROTTED OUT FROM RUST CAUSING MAJOR ISSUES AND POSSIBLE INJURIES AND DEATH !!!!!!!!!!! CHRYSLER KNOWS OF THESE ISSUES AND WONT DO ANYTHING TO REMEDY THE PROBLEM.
NHTSA complaint #10678930 — an unverified report by a vehicle owner.
at 65,000 milesLouisville, KY
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 DODGE NEON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD RELEASE OUT OF THE IGNITION SWITCH WITHOUT WARNING. THE VEHICLE CONTINUED TO DRIVE WITHOUT THE KEY IN THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 7/16/15
NHTSA complaint #10679012 — an unverified report by a vehicle owner.
at 65,000 milesLouisville, KY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE NEON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD RELEASE OUT OF THE IGNITION SWITCH WITHOUT WARNING. THE VEHICLE CONTINUED TO DRIVE WITHOUT THE KEY IN THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 7/16/15
NHTSA complaint #10679012 — an unverified report by a vehicle owner.
Oregon, IL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRONT FRAME THAT HOLDS ENGINE,STRUTS, BRAKES , STEERING ARE ROTTED OUT FROM RUST CAUSING MAJOR ISSUES AND POSSIBLE INJURIES AND DEATH !!!!!!!!!!! CHRYSLER KNOWS OF THESE ISSUES AND WONT DO ANYTHING TO REMEDY THE PROBLEM.
NHTSA complaint #10678930 — an unverified report by a vehicle owner.
at 160,000 milesHouston, TX
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE NEON. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 167,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10588031 — an unverified report by a vehicle owner.
at 54,000 milesOAK Forest, IL
POWER TRAIN
TRANSMISSION COOLER IN RADIATOR LEAKED, CAUSING TRANSMISSION FLUID TO CONTAMINATE ENGINE, AND ALSO CONTAMINATED TRANSMISSION WITH RADIATOR FLUID. CALLED CHRYSLER CORP AND THEY SAID NO RECALL ON IT AND DID NOT OFFER TO HELP WITH IT. WHEN I GOOGLE SEARCHED THIS PROBLEM THERE SEEMS TO BE MULTIPLE INSTANCES OF THIS HAPPENING.
NHTSA complaint #10556627 — an unverified report by a vehicle owner.
at 54,000 milesOAK Forest, IL
ENGINE
TRANSMISSION COOLER IN RADIATOR LEAKED, CAUSING TRANSMISSION FLUID TO CONTAMINATE ENGINE, AND ALSO CONTAMINATED TRANSMISSION WITH RADIATOR FLUID. CALLED CHRYSLER CORP AND THEY SAID NO RECALL ON IT AND DID NOT OFFER TO HELP WITH IT. WHEN I GOOGLE SEARCHED THIS PROBLEM THERE SEEMS TO BE MULTIPLE INSTANCES OF THIS HAPPENING.
NHTSA complaint #10556627 — an unverified report by a vehicle owner.
at 65,000 milesParma Heights, OHCrash2 injured
SEAT BELTS
ON MAY 24, 2013 I WAS DRIVING HOME FROM WORK WITH ANOTHER EMPLOYEE. WE WERE GOING APPROXIMATELY 60 MPH ON A HIGHWAY, IT WAS 12:15 IN THE MORNING, AND IT WAS RAINING. I WAS DRIVING IN THE CENTER LANE WHEN MY PASSENGER YELLED OUT THAT THE SEMI TRUCK NEXT TO US WAS MERGING OVER INTO OUR LANE AND WAS ABOUT TO HIT US. I TRIED TO MOVE OVER INTO THE THIRD, LEFT LANE TO AVOID GETTING HIT BY THE TRUCK, BUT AS SOON AS I DID THE CAR LOST CONTROL. IT STARTED TO FISH TAIL AND ENDED UP HITTING THE CENTER WALL ON THE DRIVER'S SIDE AND THEN GOT SHOT ACROSS THE HIGHWAY AND INTO THE SEMI TRUCK WE WERE TRYING TO AVOID. THE CAR HIT THE SEMI TRUCK AT AN ANGLE SO THE ENTIRE PASSENGERS SIDE WAS HIT AND CRUSHED, INCLUDING PART OF THE FRONT OF THE CAR. I BLACKED OUT AS SOON AS WE HIT BECAUSE MY HEAD HIT THE TOP OF THE PASSENGER'S SIDE DOORWAY. I ONLY KNOW THIS BECAUSE I HAD TWO LARGE GOOSE EGGS ON THE RIGHT SIDE OF MY HEAD AND A WHILE AFTER THE ACCIDENT WE WENT TO GO SEE THE CAR AND A LARGE CHUNK OF MY HAIR WAS HANGING FROM THE DOORWAY. THIS IS WHERE THE SEAT BELT COMPLAINT COMES IN. MY SEAT BELT DID NOT SEIZE UP DURING THE COLLISION AND I SUFFERED SERIOUS INJURIES INCLUDING A CONCUSSION, BROKEN RIB, COLLAPSED LUNG, HOLE IN MY LUNG, AND LACERATED LIVER. MY PASSENGER ALSO SUFFERED EXTREMELY SERIOUS INJURIES INCLUDING CONCUSSION, BOTH LUNG COLLAPSED, MULTIPLE BROKEN RIBS, LACERATED LIVER, BROKEN PELVIS, AND BROKEN HIPS. SHE WAS IN THE HOSPITAL FOR OVER 2 MONTHS AND IS STILL UNABLE TO WALK. I MAKE THIS COMPLAINT FOR THE SEAT BELTS BECAUSE I DO NOT BELIEVE OUR INJURIES WOULD HAVE BEEN AS SERIOUS HAD THEY WORKED PROPERLY. ALSO, THE AIRBAGS SHOULD HAVE GONE OFF AT SOME POINT WITH THE SIDE FRONTAL DAMAGE AT THE VERY LEAST. I AM UNCERTAIN WHETHER MY CAR HAD SIDE AIRBAGS BUT IF THEY DID, THEY DEFINITELY SHOULD HAVE DEPLOYED. I WOULD LIKE THIS ISSUE LOOKED INTO AND SOME RESOLVE TO COME FROM IT.
NHTSA complaint #10542201 — an unverified report by a vehicle owner.
at 65,000 milesParma Heights, OHCrash2 injured
AIR BAGS
ON MAY 24, 2013 I WAS DRIVING HOME FROM WORK WITH ANOTHER EMPLOYEE. WE WERE GOING APPROXIMATELY 60 MPH ON A HIGHWAY, IT WAS 12:15 IN THE MORNING, AND IT WAS RAINING. I WAS DRIVING IN THE CENTER LANE WHEN MY PASSENGER YELLED OUT THAT THE SEMI TRUCK NEXT TO US WAS MERGING OVER INTO OUR LANE AND WAS ABOUT TO HIT US. I TRIED TO MOVE OVER INTO THE THIRD, LEFT LANE TO AVOID GETTING HIT BY THE TRUCK, BUT AS SOON AS I DID THE CAR LOST CONTROL. IT STARTED TO FISH TAIL AND ENDED UP HITTING THE CENTER WALL ON THE DRIVER'S SIDE AND THEN GOT SHOT ACROSS THE HIGHWAY AND INTO THE SEMI TRUCK WE WERE TRYING TO AVOID. THE CAR HIT THE SEMI TRUCK AT AN ANGLE SO THE ENTIRE PASSENGERS SIDE WAS HIT AND CRUSHED, INCLUDING PART OF THE FRONT OF THE CAR. I BLACKED OUT AS SOON AS WE HIT BECAUSE MY HEAD HIT THE TOP OF THE PASSENGER'S SIDE DOORWAY. I ONLY KNOW THIS BECAUSE I HAD TWO LARGE GOOSE EGGS ON THE RIGHT SIDE OF MY HEAD AND A WHILE AFTER THE ACCIDENT WE WENT TO GO SEE THE CAR AND A LARGE CHUNK OF MY HAIR WAS HANGING FROM THE DOORWAY. THIS IS WHERE THE SEAT BELT COMPLAINT COMES IN. MY SEAT BELT DID NOT SEIZE UP DURING THE COLLISION AND I SUFFERED SERIOUS INJURIES INCLUDING A CONCUSSION, BROKEN RIB, COLLAPSED LUNG, HOLE IN MY LUNG, AND LACERATED LIVER. MY PASSENGER ALSO SUFFERED EXTREMELY SERIOUS INJURIES INCLUDING CONCUSSION, BOTH LUNG COLLAPSED, MULTIPLE BROKEN RIBS, LACERATED LIVER, BROKEN PELVIS, AND BROKEN HIPS. SHE WAS IN THE HOSPITAL FOR OVER 2 MONTHS AND IS STILL UNABLE TO WALK. I MAKE THIS COMPLAINT FOR THE SEAT BELTS BECAUSE I DO NOT BELIEVE OUR INJURIES WOULD HAVE BEEN AS SERIOUS HAD THEY WORKED PROPERLY. ALSO, THE AIRBAGS SHOULD HAVE GONE OFF AT SOME POINT WITH THE SIDE FRONTAL DAMAGE AT THE VERY LEAST. I AM UNCERTAIN WHETHER MY CAR HAD SIDE AIRBAGS BUT IF THEY DID, THEY DEFINITELY SHOULD HAVE DEPLOYED. I WOULD LIKE THIS ISSUE LOOKED INTO AND SOME RESOLVE TO COME FROM IT.
NHTSA complaint #10542201 — an unverified report by a vehicle owner.
at 78,000 milesRuthven, IA
SERVICE BRAKES
MY HUSBAND WAS DRIVING HOME FROM WORK AND HE GOT TO THE DRIVEWAY WHERE WE LIVE AND HIS BACK DRIVERS SIDE WHEEL LOCKED UP. WE TOOK IT TO A SHOP HERE IN RUTHVEN AND THEY TRIED TO FIX IT. WE LATER HAD TO TAKE IT TO A DEALER IN SPENCER IOWA. ASHER MOTORS. IT NEED A BREAK KIT BECAUSE FOR SOME REASON IT HAD COME APART AND THE SPRING WAS MISSING. AND SOMETHING TO DO WITH THE E-BRAKE NOW YESTERDAY THE SAME THING HAPPENED TO THE PASSENGERS SIDE. I WAS READING UP ON THE OTHERS THAT HAVE A PROBLEM WITH RECALLS ON THERE BREAKS AND THINK THE 2004 SHOULD ALSO BE LOOKED AT. I HAVE TALKED WITH OTHER NEON OWNERS AND THEY TO HAVE HAD SIMILAR PROBLEMS. I CALLED DODGE AND THEY SAID THEY CAN LOOK UP RECALLS AND MY CAR HAS NOT HAD THAT PROBLEM BUT WE CAN SAVE OUR RECORDS AND IF IT IS A RECALL THEN WE CAN FILE TO BE RE PAID BACK. IDK WHAT ALL IS INVOLVED IN GETTING OR EVEN HAVING A RECALL LOOKED INTO BUT THOUGHT THIS WAS A GOOD START.
NHTSA complaint #10510601 — an unverified report by a vehicle owner.