43 of the 884 complaints about the 2009 Dodge RAM 1500 are about the fuel system — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 74,513 miles.
43
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FUEL/PROPULSION SYSTEM
Heating & ventilation, I have lost heat in my truck, issues with fuel pump/filte where truck won’t start, and had the water pump had to be replace. I believe the majority of the things listed had recalls. What is included in the recalls and can a recall be replaced more than 1x?
NHTSA complaint #11638445 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
My trucks ignition switch just stops turing my truck on I've seen multiple complaints about the same issue leaves you stranded
NHTSA complaint #11614546 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Dodge Ram 1500. The contact stated that upon inspecting the vehicle, it was discovered that the fuel tank was not completely secured to the vehicle and was hanging down from the subframe. The failure was caused by a corroded subframe attaching the fuel tank straps to the vehicle. Both fuel tank straps had failed due to the subframe corrosion. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN and vehicles from the state of Kansas were not included in NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 149,000.
NHTSA complaint #11523639 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
the shifter began changing gears on its own. Before the recall came out my mechanic checked and there was no recall for this until 2018. I was never notified of the recall. Then on rear axle pinion nut. The nuts were installed without the proper amount of adhesive. Consequently, the nuts can loosen, and cause the rear axle to lock up, causing a loss of vehicle control. I was never notified of and the rear end came down while on the freeway. The fuel tank began leaking I repaired this before the recall came out. I submitted a reimbursement request they denied me stating my car was over 7 years old.
NHTSA complaint #11507926 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Gas tank straps causing fuel tank to drop from under truck. The Chrysler recall 18V160000 or U04 covers this problem but they tell me my VIN is not included in the recall.I live on the Outer Banks of NC and we at times have salt water standing on the side of the roads.and this is the same problem in this recall. I am Deputy Chief of the local fire department and we have 4 of the trucks and all have the same problem also. My truck has 150,000 miles on it and is well taken care of. This truck has a NC DOT inspection every year.
NHTSA complaint #11491604 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DOES NOT WORK, HASN'T WORKED IN OVER 2 YEARS WE HAVE BROKE DOWN ON THE SIDE OF THE ROAD THINKING WE STILL HAD GAS! VERY UNSAFE AND VERY DANGEROUS!
NHTSA complaint #11286834 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT. UPON INSPECTION, THE CONTACT NOTICED A HOLE IN THE FUEL TANK, WHICH CAUSED FUEL TO LEAK OUT. THE CONTACT INDICATED THAT THE HOLE HAD BEEN BLOWN OUT OF THE TANK AND WAS THE SIZE OF A TENNIS BALL. THE VEHICLE HAD BEEN PARKED IN THE GARAGE FOR MONTHS AND HAD NOT BEEN DRIVEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
NHTSA complaint #11241013 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
***NOTE - I ENTERED CLOSEST MODEL YEAR THAT YOUR ON-LINE FORM WOULD ALLOW.*** FRONT FUEL TANK STRAP FELL OFF OF 2010 DODGE RAM 1500. I NOTICED THE FUEL TANK HANGING BELOW THE FRAME WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. I DO NOT KNOW WHEN THE STRAP CAME OFF. THIS IS A KNOWN DODGE RAM 1500 RECALL FOR THE SAME MANUFACTURING DATE RANGE OF MY VEHICLE (2010) IN THE STATE I LIVE (INDIANA) BUT NOT ON MY SPECIFIC VIN NUMBER.
NHTSA complaint #11209922 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN FUELING THE TRUCK, FUEL OVERFLOWS AFTER THE PUMP SHUTS OFF. THIS CAUSES FUEL TO SPILL OUT ONTO THE TRUCK AND GROUND. THE AMOUNT IS SIGNIFICANT AND LEAVES A POOL OF FUEL ON THE GROUND. THIS HAPPENS AT ANY GAS STATION, AT ANY PUMP REGARDLESS OF TIME OF DAY OR SEASON. THE PICTURES I ATTACHED ARE EXAMPLES I FOUND ON LINE THAT ILLUSTRATE THE ISSUE EXACTLY AS I EXPERIENCE IT.
NHTSA complaint #11183095 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
RECEIVED A SAFETY RECAL U04/NHTSA 18V-160 . I TOOK IT TO THE LOCAL DODGE DEALERSHIP IN ROME GEORGIA & WAS TOLD THEY COULD NOT DO THE NECESSARY REPAIRS AND WOULD CONSULT WITH DODGE COMPANY ENGINEERS AND CALL ME. THEY HAVE NOT CONTACTED ME SINCE IT HAS BEEN 3 MONTHS
NHTSA complaint #11140303 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED DODGE OF BURNSVILLE AT 952-894-9000 (LOCATED AT 12101 HWY 35W SOUTH, BURNSVILLE, MN 55337) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
NHTSA complaint #11092538 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE STRAPS THAT HELD THE FUEL TANK WERE RUSTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STRAPS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS CURRENTLY WITH THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11064103 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
GAS TANK FRONT STRAP CONNECTION TO FRAME RUSTED OUT. STATE INSPECTION FAIL. MAY COMPROMISE REAR BRAKE LINES AND PARKING BRAKE.
NHTSA complaint #11020348 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
DUE TO POOR FRAME ENGINEERING THE FRONT GAS TANK STRAP LET GO CAUSING MY GAS TANK TO BOUNCE UP AND DOWN. THE STRAP ITSELF WAS PULLING ON THE BRAKE LINES AND CAUSING STRAIN. DODGE IS AWARE OF THIS PROBLEM BUT HAS NOT RECALLED FOR IT AS OF YET. I NOTICED THIS PROBLEM WHEN THE VEHICLE WAS STATIONARY. I FEEL THIS IS A HUGE SAFETY ISSUE AS THE FUEL AND BRAKING SYSTEMS ARE BOTH INVOLVED.. ...UPDATED 08/02/17 *BF UPDATED 08/07/2017 *JS ...UPDATED 08/22/17 *BF
NHTSA complaint #11005229 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE FRONT GAS TANK STRAP ANCHOR HAS ROTTED AWAY FROM THE FRAME, AND THE FUEL TANK WAS HANGING DOWN IN THE FRONT OF THE VEHICLE. IF IT MADE CONTACT WITH THE GROUND THE GAS TANK WILL RUPTURE AND CAUSE A FIRE. THIS IS WHILE THE VEHICLE IS IN MOTION OR STOPPED. VISITED THE DEALER THEY SAID THEY NEVER HEARD OF THIS PROBLEM, THOUGH IF YOU GOOGLE IT, THIS IS A SYSTEMIC SAFETY ISSUE WITH THE 2009 DODGE RAM 1500. SOMETHING MUST BE DONE BEFORE SOMEONE IS KILLED OR BURNED TO DEATH. ...UPDATED 08/02/17 *BF
NHTSA complaint #10995696 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I NOTICED MY FRONT FUEL TANK STRAP HANGING DOWN AND MY FUEL TANK WAS HANGING LOW. I FOUND THAT THE FUEL TANK STRAP HAD PULLED THROUGH THE FRAME BECAUSE IT WAS ROTTED AT THE FRAME.. ...UPDATED 08/02/17 *BF
NHTSA complaint #10983912 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHILE DRIVING I NOTICED A WHINING NOISE COMING FROM UNDER THE VEHICLE. UPON INSPECTION I SAW THE STRAP THAT HOLDS THE FRONT OF THE GAS TANK HAD COME LOOSE AND GAS TANK WAS FALLING OFF THE TRUCK. ONE SIDE OF THE STRAP WAS STILL ATTACHED AND RUBBING AGAINST THE DRIVE SHAFT (CAUSING THE WHINE). THE SIDE OF THE STRAP TOWARD THE OUTSIDE OF THE VEHICLE HAD PULLED COMPLETELY FREE AT THE ANCHOR POINT ON THE FRAME. THE ANCHOR POINT WAS COMPLETELY RUSTED AND ROTTED REQUIRING SERIOUS METAL REPAIR TO REATTACH THE STRAP AND ALLOW THE VEHICLE TO BE DRIVEN SAFELY AGAIN. ...UPDATED 08/08/17 *BF
NHTSA complaint #10971761 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL TANK RETAINING STRAP DETACHED FROM FRAME CROSS-MEMBER CAUSING FUEL TANK TO HANG UNSECURED UNDER VEHICLE CAUSING POTENTIAL CATASTROPHIC CONSEQUENCES! DODGE DEALERSHIP STATES FRAME STRUCTURE RUSTED DUE TO BAD DESIGN, MANUFACTURER FAILED TO DESIGN A MOISTURE DRAIN INTO THE BOXED FRAME WHICH CAUSED THE STRAP ATTACHMENT POINT TO GIVE AWAY. DEALER STATES NON-REPAIRABLE ** NON-DRIVEABLE! FIAT CHRYSLER AUTOMOTIVE CUSTOMER ASSISTANCE REFUSED ANY ASSISTANCE IN RENDERING ANY TYPE OF RESOLUTION. NO CONCERN REGARDING POSSIBILITY OF HAVING FUEL TANK FALLING FROM VEHICLE. I MENTIONED LATER YEAR PRODUCTION OF SAME MODEL HAS A NEW DESIGNED CROSS-MEMBER. THIS SUBSTANTIATES A KNOWN FAILURE/DESIGN FLAW. I AM REQUESTING NHTSA TO PLEASE INVESTIGATE AND ISSUE A SAFETY RECALL. A <7 YEAR OLD VEHICLE SHOULD NOT HAVE A FRAME STRUCTURE RUST TO POINT OF RENDERING VEHICLE UNSAFE AND UNDRIVEABLE. PLEASE HELP! NEEDS ADDRESSED BEFORE SOMEONE SUFFERS INJURY OR WORSE. ALSO NEED HELP MOTIVATING MANUFACTURER TO RIGHT A WRONG. PREFERRABLY NOT AT MY (CONSUMERS) EXPENSE. THANKS [XXX] **HAVE SEVERAL MORE PICTURES, COULD ONLY ATTACH ONE FOR SOME REASON** UPDATED 08/11/17 *BF UPDATED 8/25/2017*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10966325 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
WHILE DRIVING TO WORK I HEARD A STRANGE SOUND UNDERNEATH MY TRUCK. I PULLED OFF THE ROAD TO HAVE A LOOK AND NOTICED THE STRAP THAT HOLDS THE GAS TANK DETACHED ON ONE SIDE AND THE FRONT OF THE FUEL TANK WAS HANGING DOWN. APPARENTLY THE STRAP SUPPORT IN THE FRAME ROTTED OUT. THE REAR STRAP ATTACHMENT ALSO SEEMS TO BE CORRODING. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF BOTH STRAPS DETACHED AT THE SAME TIME WITH A FULL TANK OF FUEL. I TEMPORARILY STRAPPED THE TANK TO THE FRAME, USING A RATCHET STRAP, AND BROUGHT THE TRUCK TO THE DEALER. THEY CONFIRMED WHAT HAD HAPPENED, NOT COVERED UNDER WARRANTY, AND SAID I HAD TO TAKE THE TRUCK TO A BODY SHOP TO BE REPAIRED.
NHTSA complaint #10930083 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
YESTERDAY I NOTICED SOMETHING HANGING DOWN UNDER MY DODGE RAM. AFTER A CLOSER LOOK I SAW IT WAS MY GAS TANK AND THE FORWARD STRAP HAD CAME OUT OF ITS ANCHOR POINT. I THOUGHT ALL I WOULD HAVE TO DO IS PUT IT BACK IN TO THE FRAME BUT THEN I DISCOVERED THAT THE STRAP HAD ACTUALLY PULLED THROUGH ITS ANCHOR SPOT ON THE FRAME AND DISFIGURED THE ANCHOR POINT THAT I CAN NO LONGER PUT THE STRAP BACK ON. I CAN'T HELP BUT THINK WHAT COULD HAVE HAPPENED IF MY GAS TANK HAD DISLODGED FROM MY TRUCK WHILE DRIVING ON THE HIGHWAY. *TR ...UPDATED 08/08/17 *BF
NHTSA complaint #10929806 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY 2009 RAM 1500 HOME FROM WORK AND I HEARD A NOISE FROM THE BACK OVER BUMPS, AND WHEN STOPPING. I BROUGHT IT INTO THE SHOP THE NEXT MORNING AND DISCOVERED THE FRONT OF FUEL TANK WAS HANGING DOWN, THIS WAS DUE TO THE FRAME RUSTING OUT WHERE THE FUEL TANK STRAP ATTACHED. ALSO INSPECTED WAS THE FRAME WHERE THE REAR STRAP ATTACHED IS ALSO ALMOST RUSTED THROUGH. I DID A SEARCH ONLINE AND FOUND OUT THERE WAS MANY OWNERS WITH THE SAME COMPLAINT
NHTSA complaint #10899081 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THE FRAME ROTTED OUT WERE THE STRAP FOR THE FUEL TANK ATTACHES TO THE FRAME CAUSING THE FUEL TANK TO DROP. I HAD TO REATTACH FUEL TANK WITH A RATCHET STRAP TO DRIVE THE TRUCK HOME. UPDATED 08/11/17 *BF
NHTSA complaint #10895160 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THE STRAP THAT HOLDS THE GAS FUEL TANK RUSTED OFF AND AS A RESULT THE WHOLE FUEL TANK FELL FORWARD TO THE GROUND. UPDATED 08/11/17 *BF ... UPDATED 09/20/17 *BF *CN
NHTSA complaint #10891824 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
FUEL TANK STRAPS HAVE RUSTED OUT ONLY RUST ON WHOLE TRUCK DODGE WILL NOT COVER . THIS IS A MANUFACTURES DEFECT AND DODGE SHOULD BE HAVE TO FIX THE PROBLEM AT NO COST TO CONSUMER....UPDATED 08/10/17 *BF
NHTSA complaint #10819478 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
MY 2009 DODGE RAM 1500 GAS TANK ALMOST FELL OUT CAUSING ALMOST AN EXPLOSION OF TANK. REASON: THE TANK IS HELD IN BY TWO METAL STRAPS ONE SIDE IS ATTACH TO A FRAME BOLT THE OTHER SIDE OF THE STRAP IS A T SHAPE THAT SLIDES INTO A T SLOT IN THE FRAME NOW WHAT HAPPEN IS THE T SECTION PULLED RIGHT THROUGH THE FRAME CAUSING THE TANK TO DROP ALMOST TO THE ROAD THE REMAINDER OF THE STRAP WAS HITTING THE DRIVESHAFT CAUSING SPARKS IF THE PLASTIC TANK HIT THE GROUND IT COULD EXPLODE. DODGE REP HAD MENTION TO ME THIS IS A COMMON ISSUE. SO I THINK THERE SHOULD BE A RECALL ON THIS ISSUE...UPDATED 08/07/17 *BF
NHTSA complaint #10812059 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I HEARD A NOISE WHILE TRAVELING AS IF SOMETHING HAD BROKE UNDERNEATH THE VEHICLE. I PULLED OVER AND LOOKED UNDERNEATH AND COULD SEE THE FRONT FUEL TANK MOUNTING STRAP HAD DISCONNECTED AND THE FORWARD PART OF THE FUEL TANK WAS HANGING DOWN ONLY BEING HELD BY THE REAR FUEL TANK MOUNTING STRAP. UPON CLOSER INSPECTION I FOUND THAT THE FRONT FUEL TANK MOUNTING STRAP WAS INTACT BUT THE ITS FRAME ATTACHMENT POINT HAD ROTTED THROUGH. ..UPDATED 08/07/17 *BF UPDATED 08/21/17 *BF
NHTSA complaint #10763539 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHILE MY WIFE WAS DRIVING OUR 2009 DODGE RAM 1500 SHE SUDDENLY NOTICED A DRAGGING NOISE SO SHE IMMEDIATELY PULLED INTO A PARKING LOT. WHEN LOOKING UNDER THE TRUCK SHE NOTICED THE FUEL TANK HANGING AND THE FUEL STRAP HANGING (ONE SIDE BROKEN). SHE HAD JUST COME OFF A 50 MPH HIGHWAY SO I AM GRATEFUL IT DID NOT HAPPEN WHILE ON THAT ROADWAY. WE HAVE READ 3 OTHER DOCUMENTED EXACT PROBLEMS WITHIN A MONTHS TIME OF OUR PROBLEM. WE HAD IT TOWED BY AAA TO A CLOSE TO THE LOCATION IT WAS AT DODGE DEALERSHIP IN THE ANNAPOLIS, MD AREA. AFTER SPEAKING WITH THE SERVICE WRITER AT THAT DEALERSHIP WE LEARNED THAT THE FRAME HAD COMPLETELY RUSTED OUT AT THAT LOCATION OF THE FUEL STRAP CAUSING THE FUEL TANK TO FALL. AFTER SPEAKING TO 2 DODGE DEALERSHIPS, THE 800 CUSTOMER SERVICE REP AND THE REGIONAL CHRYSLER REP THEY HAVE CONCLUDED AFTER SAYING THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE (YET ONE OF THE DOCUMENTED PROBLEMS ON THIS LISTING IS IN BRANDYWINE, MD WHICH IS VERY CLOSE TO THE WALDORF DODGE DEALERSHIP WHO SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE AND I CAN'T HELP BUT WONDER IF THAT INDIVIDUAL MAY HAVE GONE THERE WITH THIS SAME PROBLEM TOO WHICH MEANS THAT DEALERSHIP WAS NOT TRUTHFUL WITH US) THAT IT WILL NOT BE COVERED AND WE WILL HAVE TO PAY FOR THE REPAIRS DUE TO THE MILEAGE ON OUR TRUCK. I KEEP THIS TRUCK CLEAN AND CARE FOR IT WELL, WE HAVE ALL THE RECEIPTS FOR EVERYTHING THAT HAS EVER BEEN DONE FOR THE MAINTENANCE TO KEEP UP THE EXTENDED WARRANTY, INSPECTED WHEN IT IS SUPPOSE TO EVEN THOUGH THIS COULD HAVE NOT BEEN DETECTED WITH SUCH INSPECTIONS AND THIS VEHICLE WAS UNDERCOATED WHEN PURCHASED. WILL IT TAKE A DEATH OR SERIOUS INJURY FOR THIS PROBLEM TO BE ADDRESSED. OBVIOUSLY IT TAKES APPROXIMATELY 6 YEARS FOR THIS CORROSION TO CAUSE THIS DANGEROUS PROBLEM. ...UPDATED 08/10/17 *BF ,,,UPDATED 08/21/17 *BF
NHTSA complaint #10759617 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING THE VEHICLE HOME WITH THE KIDS INSIDE WHEN SHE HEARD A DRAGGING NOISE. ONCE AT HOME SHE NOTICED SOMETHING HANGING BELOW THE TRUCK. WHEN I ARRIVED AT HOME I CHECKED THE TRUCK AND FOUND THE FUEL CELL HANGING DOWN BECAUSE THE FRAME HAD ROTTED OUT AND THE STRAP PULLED AWAY FROM THE FRAME. I CONTACTED MY LOCAL DODGE DEALER WHO TOOK PICTURES AND SUBMITTED A CLAIM TO DODGE WHO THEN SAID THE PROBLEM WAS NO LONGER THERE CONCERN. THEY EXPLAINED TO ME THE VEHICLE WAS OVER THE 100,000 MILE WARRANTY AND IT WAS NOT A SAFETY ISSUE. MIND YOU THAT ITS A PLASTIC FUEL CELL WITH A METAL STRAP CREATING SPARKS THAT HAD IT BEEN PUNCTURED WOULD HAVE CERTAINLY IGNITED WITH MY FAMILY INSIDE THE VEHICLE ON A ROAD TRAVELING AT 70 MILES PER HOUR!!!! THIS ISSUE HAS BEEN REVIEWED BY SEVERAL MECHANICS AND ALL HAVE BEEN BAFFLED AS TO HOW THE FRAME OF THE TRUCK HAS ROTTED AWAY WHERE THE STRAPS HOLDING THE FUEL CELL ATTACH TO THE VEHICLE....UPDATED 08/08/17 *BF UPDATED 08/21/17 *BF
NHTSA complaint #10745573 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT FUEL TANK STRAP LOOSENED CAUSING THE FUEL TANK TO PARTIALLY DETACH FROM THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE FUEL TANK WAS TEMPORARILY RECONNECTED TO THE VEHICLE WITH A NYLON STRAP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK FRAME RAIL WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,200. UPDATED 09/02/15*LJ THE CONSUMER STATED AS OF 8/3/15 CHRYSLER OFFERED TO RE-PURCHASE VEHICLE AT MSRP. THE FRAME RAIL RUSTED WHERE THE FRONT FUEL TANK STRAP ATTACHES TO THE FRAME CAUSING THE TANK TO DISLODGE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. UPDATED 12/16/2015 *JS...UPDATED 08/08/17 *BF UPDATED 11/02/2017
NHTSA complaint #10731219 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE REFUELING THE VEHICLE, FUEL SPEWED FROM THE FILLER NECK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOSE CONNECTOR FOR THE GASOLINE WAS TOO SMALL AND THE SMALL SIZE OF THE HOSE ALLOWED FUEL TO SPILL OUT PREVENTING THE CONTACT WAS NOT ABLE TO FILL THE VEHICLE WITH GASOLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #10723585 — an unverified report by a vehicle owner.