2008 Dodge RAM 2500 steering problems

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While driving the vehicle suddenly lost engine power and turned off. When this happened the steering column locked. It did not just loose power steering. The column itself entirely locked up. At this point the vehicle had no steering and limited breaking and went off the road. Thankfully it just went into a ditch and no damage was done. The vehicle turned right back on. The next day I recreated the problem on some friends property. I gave the keys in the ignition a small tug and the engine would stop and the steering column would lock. The ignition never rotated out of the on position and the key remained in the ignition. I recreated this probably 5 times and it did the same thing every time. I then brought it to the dealer but they didn't have the parts to repair it so I didn't have them look at it. I had to use the vehicle sooner then they could repair it to pull a camper about 1200 miles. I diagnosed the problem to be the ignition switch. I replaced the switch myself and the vehicle has not had the same problem since. I have given the keys in the ignition the same kind of tug and it is no longer a problem. I do have the switch available for inspection. I personally can totally understand the engine turning off due to an ignition switch failure but I believe the actual steering column locking is unacceptable.

NHTSA complaint #11446616 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 4 MPH, HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STEER TO THE VEHICLE TO THE RIGHT HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS STOPPED IN THE MIDDLE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT CALLED COLORADO SPRINGS DODGE (7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923, (719)475-8550) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 289,000.

NHTSA complaint #11413495 — an unverified report by a vehicle owner.

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I WAS GOING 65 MILES PER HOUR ON THE FREEWAY WHEN MY TRUCK VIOLENTLY SHAKE BACK AND FORTH SO HARD I HAD TO COME TO A COMPLETE STOP TO GET IT TO STOP. I'VE HAD THE FRONT SUSPENSION REPLACED 3 TIMES IN THE PAST YEAR AND STILL HAVE WHAT THEY CALL A DEATH WOBBLE. I HAVE SPENT SO MUCH MONEY ON RENTALS AND ON SHOP REPAIRS TRYING TO REPAIR THIS PROBLEM AND STILL CANNOT GO OVER 40 MILES AN HOUR WITHOUT IT VIOLENTLY SHAKING. THIS IS DANGEROUS TO MY FAMILY IT COULD KILL SOMEBODY AND I THINK DODGE SHOULD BE RESPONSIBLE FOR TAKING ACTION ON REPAIRING THIS OR FIGURE OUT THE PROBLEM . I HAVE CALLED DODGE AND THEY HAVE TOLD ME IT IS NOT A RECALL SO THEY CANNOT HELP ME OUT. I HAD BOUGHT BRAND NEW TIRES A BRAND NEW DRIVE LINE ALONG WITH REPLACING THE FRONT SUSPENSION 3 TIMES NOW AND I STILL CANNOT DRIVE MY TRUCK WITHOUT IT CAUSING VIOLENT SHAKING. IT HAS 87,000 MILES ON IT HAS NEVER BEEN IN AN ACCIDENT SO I CANNOT FIGURE OUT WHY THIS STARTED HAPPENING BUT I THINK THAT IT SHOULD NOT BE OKAY TO HAVE THIS TRUCK ON THE ROAD IT'S GOING TO HURT SOMEBODY.I HAVE ONLY DRIVEN A COUPLE OF TIMES AND SPENT ALOT ON RENTALS .I WILL NEVER IN MY LIFE BUY ANOTHER DODGE DUE TO LACK OF CONCERN FOR MY FAMILY'S SAFTEY.I OWN THIS VEHICLE OUTRIGHT AND WISH I WOULD HAVE NEVER BOUGHT IT.THATS HOW SCARY IT IS TO DRIVE.

NHTSA complaint #11139320 — an unverified report by a vehicle owner.

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THE STEERING WHEEL IS SUDDENLY VERY LOOSE AND THERE IS A CLUNK UNDER THE DRIVER'S SIDE WHEN I TURN THE WHEEL FROM RIGHT TO LEFT. THIS ISSUE CAME OUT OF NOWHERE. I DO NOT DRIVE THE TRUCK OFTEN AND I DID NOT NOTICE ANY INCIDENCE OF NOTE; THERE WAS NO TIME WHEN I NOTICED A SUDDEN BUMP OR CLUNK IN THE STEERING WHEEL. IT CAME ON GRADUALLY, BUT RAPIDLY. THESE SYMPTOMS SEEM TO ALIGN WITH A PRIOR RECALL ON THIS VEHICLE CONCERNING THE LEFT TIE ROD BALL STUD, WHICH CAN FRACTURE AT LOW SPEEDS WITHOUT NOTICE, RAPIDLY BECOMING DANGEROUS FOR THE OCCUPANTS OF THE VEHICLE AS THE STEERING WHEEL CAN BECOME INOPERABLE.

NHTSA complaint #11096491 — an unverified report by a vehicle owner.

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LOSS OF STEERING CONTROL WHILE DRIVING. AS A LAST MINUTE THOUGHT I DECIDED TO STOP AT A CONVENIENCE STORE BEFORE HEADING DOWN THE HIGHWAY, DOWN A HILL WHICH HAD A SHARP U SHAPED TURN AT THE BOTTOM. WHEN MAKING A RIGHT HAND TURN INTO THE PARKING LOT THE STEERING WHEEL BECAME DISENGAGED AND BEGAN TO SPIN COMPLETELY AROUND WITHOUT ANY CONTROL. HAD I CONTINUED ON MY WAY I HATE TO THINK HOW I WOULD HAVE SURVIVED WHAT WAITED AT THE BOTTOM OF THE HILL. I'M NOT A MECHANIC BUT IT SEEMS THE STEERING ROD BOLT WAS NOT INSTALLED PROPERLY AND WAS NOT COMPLETELY THROUGH THE HOLES TO THE CONNECTION. THANKFULLY, I HAD TURNED INTO A PARKING LOT WHEN IT LOST CONNECTION. I'M SURE THIS HAS SOMETHING TO DO WITH RECALLS: N62, N49, L16, H46, H36.

NHTSA complaint #11052574 — an unverified report by a vehicle owner.

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THE PASSENGER SIDE TIE ROD FELL APART. THE BALL SEPARATED FROM THE BODY OF THE TIE ROD. THIS HAPPENED AT LOW SPEED AS I WAS VEERING TO THE RIGHT, RESULTING IN A LOSS OF STEERING. THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN.

NHTSA complaint #11047056 — an unverified report by a vehicle owner.

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DEATH WOBBLE, DRAG LINK FAILURE

NHTSA complaint #11022625 — an unverified report by a vehicle owner.

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I BOUGHT MY TRUCK BRAND NEW IN 2008 ..IT HAS WHAT THEY CALL A DEATH WOBBLE , IT ONLY DOES IT AT SPEEDS 50 OR HIGHER .. MANY DODGE TRUCK OWNERS ALSO EXPERIENCE THE SAME TROUBLE.. IT OCCURS AT HIGHER SPEEDS WHEN YOU HIT A SMALL BUMP , OR ROUGH PATCH ..THE FRONT END OF THE TRUCK WILL COME UNGLUED , AND START SHAKING VERY VIOLENTLY ..IT FIRST DID IT IN 2011 , AND IT STILL DOES IT .. I CONTACTED THE DODGE CORPORATION ABOUT IT , BUT THEY REFUSE TO DO ANYTHING ABOUT IT ..

NHTSA complaint #11001267 — an unverified report by a vehicle owner.

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MY FRONT LEFT TIE ROD IN MY TRUCK BROKE CAUSING EXTENSIVE DAMAGE. IT PUNCTURED A TIRE IN THE SIDEWALK WHICH IS NOT REPAIRABLE , CRACKED A WHEEL WHICH THEY DO NOT MAKE ANYMORE SO NEED TO REPLACE 4 TO MATCH AND BENT OR BROKE EVERY SINGLE COMPONENT IN THE STEERING LINKAGE SETUP. I HAVE MADE NUMEROUS ATTEMPTS FOR SOME HELP AND HAVE GOTTEN NONE. I HAVE SENT MULTIPLE EMAILS WITH NO REPLIES, TRIED THE CHAT SYSTEM ON THE MOPAR SITE AND THE PERSON (ALEX AV1129 EMPLOYEE NUMBER) WAS OF NO HELP EITHER. I HAVE PURCHASED A STEERING LINKAGE SETUP FROM LES SCHWAB FOR $649 BEFORE I KNEW THIS WAS A PAST RECALL ISSUE. I NEVER GOT ANY NOTIFICATION FOR THE RECALL OR DID I GET OFFERED THE BUY BACK OPTION. I ALSO CALLED MCCORD DODGE IN LONGVIEW WASHINGTON EXPLAINING MY ISSUE AND WAS TOLD BY A LAVONYA IN THE RECALL DEPT THERE'S NOTHING SHE CAN DO THIS IS AN ISSUE BETWEEN YOU AND CHRYSLER NOT YOU AND MCCORDS. I ALSO ASKED LAVONYA MY ADDRESS ON FILE AND SHE READ IT EXACTLY AND I RECEIVED NO NOTIFICATION FROM THEM EITHER. SHE WAS QUITE RUDE. SHE TOLD ME MOST PEOPLE DO ROUTINE MAINTENANCE AT MCCORDS AND THEY FIND OUT THESE ISSUES. I LET HER KNOW I DO MY OWN MAINTENANCE AND AM NOT REQUIRED TO DO BUSINESS WITH THEM SINCE MY WARRANTY HAS EXPIRED. PLEASE HELP THANKS [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #10980314 — an unverified report by a vehicle owner.

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DEATH WOBBLE WHEN MAKING A TURN OR HITTING A BUMP IN THE ROAD. MUST SLOW DOWN CONSIDERABLY IN ORDER FOR THIS TO STOP. DANGEROUS ON THE HIGHWAY OR GOING OVER 30 MPH. ALL RECALLS HAVE BEEN COMPLETED ON THIS VEHICLE AND WE STILL HAVE THE PROBLEM

NHTSA complaint #10966100 — an unverified report by a vehicle owner.

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AT 75 MPH ON INTERSTATE TOWING A 25 FT. TRAVEL TRAILER LEFT LANE PASSING SEMI. MY TRUCK ENCOUNTERED BRIDGE SEAM. FRONT STEERING BEGAN TO SHAKE VIOLENTLY. MAINTAINED CONTROL OF TRUCK. EVENT LASTED MAYBE 30 SECONDS AND ONLY STOPPED AFTER SLOWING TO 30 MPH. THIS IS THE FOURTH OCCURENCE OF THE "DEATH WOBBLE". TOOK TRUCK TO DEALER AFTER THE FIRST, WAS TOLD CHRYSLER KNEW OF THE PROBLEM BUT HAD NO REMEDY.

NHTSA complaint #10926923 — an unverified report by a vehicle owner.

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BOTH AXLE JOINTS BAD. ALL FOUR TIE RODS HAVE "PLAY" IN THEM. BALL JOINTS ARE WORN OUT. HAD RIGHT SIDE TIE ROD END POP OUT WHILE TRAVELING DOWN HIGHWAY. 2015 ROTORS ARE HEAT CRACKED. PRESENTLY HEADLIGHTS ARE BURNING OUT AFTER ONE MONTH REPLACEMENT. PRESENTLY CONTROL PANEL LED LIGHTS FOR HEATING ARE OUT. 2009

NHTSA complaint #10916736 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V350000 (STEERING) AND 13V529000 (STEERING). THE CONTACT OPTED FOR THE BUY BACK PROGRAM. THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE NOTIFIED AND A CHECK WAS WRITTEN BY THE DEALER; HOWEVER, WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER DEMANDED THAT THE WINDSHIELD AND FRONT PASSENGER SIDE FENDER BE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT STATED THAT THE THIRD PARTY INSPECTOR WAS SUPPOSED TO OFFER THEM A DEDUCTION TO THE RE-PURCHASE OFFER; HOWEVER, THE THIRD PARTY INSPECTOR WAS NEVER SCHEDULED BY THE MANUFACTURER. THE CONTACT PHONED THE PROGRAM ADMINISTRATION/ADMINISTRATOR; HOWEVER, WAS UNABLE TO MAKE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10897597 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNSTABLE WHILE DRIVING 40 MPH AND MORE. THE STEERING WHEEL VOLUNTARILY MOVED AROUND AND THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE DEALER REPLACED THE WHEEL BALL JOINTS. THE DEALER WAS NOTIFIED OF THE FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #10896080 — an unverified report by a vehicle owner.

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HIGH SPEED DEATH WOBBLE, UNCONTROLABLE STEERING, DANGEROUS. SCARY, MOVING UPWARDS OF 50-60 MPH HIGHWAY CONTRY DOESNT MATTER WHERE

NHTSA complaint #10871065 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSINGER SIDE TIE ROD SUDDENLY FRACTURED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

NHTSA complaint #10839557 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE FAILURE MILEAGE WAS 60,608. UPDATED 02/12/16*LJ ACCORDING TO THE INVOICE, THE LOWER FRONT BALL JOINT, STEERING DAMPER AND INNER AND OUTER TIE ROD ENDS WERE REPLACED. UPDATED 02/25/16.

NHTSA complaint #10811678 — an unverified report by a vehicle owner.

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STEERING RECALL- VEHICLE INITIATES INTO THE DEATH SHAKE WHEN SPEED EXCEEDS 55MPH ON A TURN. TRANSMISSION PROBLEMS- VEHICLE HAS PROBLEMS SHIFTING NORMALLY BY SHIFTING STRAIGHT INTO 4TH GEAR WHEN SHIFTING INTO DRIVE AND WILL DRIVE SLUGGISHLY

NHTSA complaint #10807878 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. WHILE DRIVING AT 50 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL, TIE RODS AND OTHER UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.

NHTSA complaint #10790281 — an unverified report by a vehicle owner.

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MANY REFER TO IT AS THE "DEATH WOBBLE" AND IT HAS DONE IT AT LEAST ONCE EVERY TIME I DRIVE I HAVE EXPERIENCED THE DEATH WOBBLE ON THE HIGHWAY WHILE GOING 75 MPH AND IT CAUSES ME TO HAVE TO SLOW DOWN DRASTICALLY. I AM NOT ONLY WORRIED FOR MY WELLNESS/LIFE BUT MY FAMILY MEMBERS AS WELL. THIS VEHICLE IS USED AS A DAILY DRIVER.

NHTSA complaint #10788982 — an unverified report by a vehicle owner.

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VEHICLE WANDERS WHEN DRIVING HAD 2 FRONT END ALIGNMENTS AND TIRES BALANCED HAS NOT CORRECTED PROBLEM. HAD IT REINSPECTED AND LEFT TIE ROD END WORN. WAS TOLD IT DOES NOT COME UNDER RECALL FOR STEERING LINKAGE.

NHTSA complaint #10788213 — an unverified report by a vehicle owner.

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AT HIGHWAY SPEEDS CAN HIT SMALL BUMP AND THE TRUCK STARTS SHAKING VIOLENTLY. ALMOST LOST CONTROL OF THE TRUCK.

NHTSA complaint #10779470 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE DRIVER SIDE TIE ROD BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIRE ROD BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #10766440 — an unverified report by a vehicle owner.

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WE PURCHASED A 2008 DODGE RAM 2500 QUAD CAB 4X4 FROM A DEALERSHIP IN HARRISBURG ON JUNE 1, 2015. WE STARTED EXPERIENCING WHAT IS A KNOWN FOR THESE VEHICLES - A "DEATH WOBBLE." WHILE TRAVELING AT HIGHWAY SPEEDS, YOU HIT A BUMP OR PUT TOO MUCH PRESSURE ON ONE OF THE FRONT TIRES, THE TWO FRONT TIRES START WOBBLING LIKE A BADLY MADE SHOPPING CART. BEING INTELLIGENT CONSUMERS, WE RESEARCHED THE ISSUES, AND NOTIFIED OUR DEALER IN HARRISBURG. MY HUSBAND DROVE THE TRUCK ALL THE WAY DOWN THERE SO THEY COULD FIX AN OPEN RECALL OF A TIE-ROD END. WHEN HE GOT THERE, THEY SAID, "OOPS, SOMEONE ALREADY FIXED IT, WE CAN'T DO ANYTHING ABOUT IT." AND HE DROVE HOME IN A RATTLING DEATHTRAP. WE THEN WERE NOTIFIED BY OUR NEXT DOOR NEIGHBOR AS WELL AS A FAMILY MEMBER THAT FIAT-CHRYSLER DODGE ANNOUNCED ON JULY 27TH THAT THEY HAD A $105 MILLION LAWSUIT FOR UNSAFE FRONT-END STEERING ISSUES FOR VEHICLES, AND THEY WERE BUYING BACK A WHOLE SLOUGH OF VEHICLES, OUR TRUCK INCLUDED. WE CONTACTED THE RECALL OFFICE, AND WERE TOLD THAT THEY DIDN'T KNOW WHAT WE WERE TALKING ABOUT. WE TOOK IT TO A LOCAL DODGE PLACE END OF AUGUST. THE STEERING DAMPENER IS DAMAGED, AT ROUGHLY $1075 FOR THE PART, A U-JOINT IS SEIZED, BOTH UPPER AND LOWER BALL JOINTS IN THE FRONT END ARE SHOT, AND THAT WILL BE ALMOST $3000 IN PARTS TO FIX. WE HAVEN'T EVEN RECEIVED OUR FIRST OIL CHANGE ON THE VEHICLE AND NOW WE HAVE TO FORK OVER $3000+ ON A $25,000 TRUCK WE HAVEN'T OWNED FOR FOUR MONTHS. I JUST CALLED DODGE HEADQUARTERS AGAIN FOR THE UMPTEENTH TIME AND WAS TOLD THERE IS ONLY 1 RECALL OPTION FOR THE BUYBACK, AND THAT IS LISTED AS BEING COMPLETED IN 2014. I ASKED HER WHY OUR TRUCK WAS STILL TRYING TO KILL US, AND SHE DIDN'T HAVE A RESPONSE. SHE SAID IT IS NOT A SAFETY CONCERN. I ASKED HER WHO WAS LYING TO US, AND OFFERED HER TO COME AND TAKE A RIDE IN OUR DEATHTRAP IF IT WASN'T A "SAFETY CONCERN," AND SHE DIDN'T HAVE A RESPONSE.

NHTSA complaint #10764305 — an unverified report by a vehicle owner.

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THIS TRUCK STARTED EXPERIENCING REVERBERATION/WOBBLE/BOUNCE/SHAKE AFTER HITTING A SERIES OF SMALL BUMPS OR POTHOLE W/ ONE FRONT TIRE. THE WOBBLE SHAKES THE TRUCK SO HARD THAT PIECES OF THE INTERIOR BREAK/FALL OFF AND THE DRIVER COMPLETELY LOSES CONTROL OF THE STEERING OF THE VEHICLE. THIS BEGAN HAPPENING VERY INTERMITTENTLY (CONDITIONS/BUMPS/SPEED MUST BE JUST RIGHT) THIS SPRING (2015) SOON AFTER WE TOOK THE TRUCK IN FOR THE RECALL ON THE DRIVER'S SIDE TIE ROD LINKAGE (THEY ALSO TOLD US THE BALL JOINT NEEDED TO BE REPLACED). SINCE THE DEALERSHIP DID NOT SEEM KNOWLEDGEABLE ABOUT OUR PROBLEM, WE TOOK THE TRUCK TO MULTIPLE PRIVATE REPAIR SHOPS DURING THE SUMMER TRYING TO FIX THIS INTERMITTENT, DIFFICULT-TO-DUPLICATE PROBLEM. WE HAVE REPLACED EVERY PART OF THE STEERING AND SUSPENSION THAT HAD ANY "PLAY" OR WEAR INCLUDING A BALL JOINT, TIE RODS, CONTROL ARM, PITTMAN ARM, STEERING STABILIZER, HEAVY-DUTY SHOCK FOR STEERING STABILIZER, FRONT SHOCKS, VARIOUS BUSHINGS, AND STEERING GEAR BOX TIGHTENING . WE EVEN REPLACED THE TIRES AND WHEELS IN CASE THERE WAS A MILD WARP/LACK OF BALANCE. WE HAVE SPENT AROUND $5000, BUT THE TRUCK IS STILL NOT FIXED. A SEARCH ON YOUTUBE REVEALED THAT WE ARE PART OF A LARGE GROUP OF DODGE TRUCK OWNERS EXPERIENCING WHAT IS COINED "THE DEATH WOBBLE." WHEN THE JULY 26 NHTSA PRESS RELEASE CAME OUT, WE WERE OVERJOYED! OUR APPARENTLY UNFIXABLE TRUCK WOULD BE "BOUGHT BACK!" I WAS INFORMED BY CHRYSTLER THAT THIS IS NOT THE CASE. SINCE WE "FIXED" THE RECALLED TIE ROD LINKAGE (THAT WOULD BE THE RECALL THAT LED TO ALL OF THESE PROBLEMS), OUR TRUCK IS NOT ELIGIBLE FOR THE BUY BACK. I BELIEVE THAT CHRYSTLER NOT ONLY KNOWS THAT THIS PROBLEM IS INHERENT IN THE DESIGN OF THESE TRUCKS (THEY CHANGED THE FRONT END ON 2014/15 MODELS), BUT THAT THEY ARE SHIRKING THEIR BUY-BACK RESPONSIBILITY. THIS TRUCK IS UNSAFE IN ITS "FIXED" STATE. HOW SHOULD WE PROCEED?

NHTSA complaint #10763464 — an unverified report by a vehicle owner.

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IN EARLY JULY 2015, I CONTACTED MY LOCAL DODGE DEALER (PATTERSON DODGE) VIA PHONE TO MAKE THE RECALL REPAIRS TO MY 2008 DODGE RAM 2500. AT THE TIME OF THE PHONE CALL, THE DEALER INDICATED THAT MY REQUEST FOR RECALL SERVICE WOULD BE PUT ON A LIST TO BE SCHEDULED AT A LATER DATE. SINCE THIS INITIAL PHONE CALL, I HAVE CONTACTED THE DEALER AND MANUFACTURER MULTIPLE TIMES WITH NO CONFIRMATION ON WHEN THE RECALL REPAIRS COULD BE COMPLETED. AS OF SEPTEMBER 9, 2015, THE DEALER CONFIRMED THAT I WAS INDEED ON A LIST OF VEHICLES NEEDING REPAIR, BUT NO TIMELINE FOR THE SERVICE COULD BE ESTABLISHED BECAUSE OF UNAVAILABILITY OF PARTS FROM THE MANUFACTURER. PLEASE ADVISE ME ON HOW TO GET THESE RECALL REPAIR PERFORMED.

NHTSA complaint #10762557 — an unverified report by a vehicle owner.

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I AM THE ORIGINAL OWNER OF A 2008 DODGE RAM 2500 REGULAR CAB PICKUP AND THE VEHICLE HAS ONLY BEEN SERVICED AT CERTIFIED DODGE DEALERSHIPS. THE VEHICLE CURRENTLY HAS 44900 MILES. I HAVE BROUGHT THE VEHICLE IN 3 TIMES TO HAVE THE FRONT LEFT TIE ROD REPLACED UNDER THE N62 TIE ROD RECALL WITH NO RESOLUTION. THE TIE ROD IS FAILING CONFIRMED BY THE DEALER AND MYSELF, THE VEHICLE IS UNSAFE TO DRIVE, AND THE DEALER AND CHRYSLER REFUSE TO REPLACE THE FAULTY COMPONENT AS THEY ARE SAYING THE RECALL DOES NOT AFFECT MY VEHICLE. DUE TO CHRYSLER AND THE SELLING DEALER NOT KEEPING APPROPRIATE RECORDS OF THE REPAIRS DONE ON THE VEHICLE THEY HAVE INACCURATE RECALL INFORMATION AND ARE REFUSING TO RESOLVE THE PROBLEM, AS THEY ARE STATING THE VEHICLE HAS ORIGINAL OEM EQUIPMENT WHICH IS FALSE. AT 26953 MILES I BROUGHT THE VEHICLE INTO THE ORIGINAL SELLING DEALER VICTORY CHRYSLER IN ROME, NY ON MARCH 22, 2011 DUE TO DRIVABILITY CONCERNS, WANDERING, AND LOOSE FRONT END COMPONENTS PRIOR TO THE DATE THE N62 RECALL ISSUED. NOTED ON THE REPAIR INVOICE FROM THE SELLING DEALER "REPLACED THE TIE ROD END - REPLACE TO PITMAN ARM (B) PARTS NUMBERS 68036940, ARM PART NUMBER 68039930AA, AND ARM STEERING GEAR/PITMAN PART NUMBER 19651001.BER 68039930AA, AND ARM STEERING GEAR/PITMAN PART NUMBER 19651001. APPROXIMATELY 1 YEAR LATER I RECEIVED THE N62 RECALL INDICATING THAT TRUCKS THAT HAD STEERING LINKAGE REPLACED WITH MOPAR SERVICE PARTS AND HAVE BEEN TRYING TO HAVE THE VEHICLES FAULTY REPLACEMENT PART REPAIRED. I CONTACTED VICTORY THE SELLING DEALER AND WAS ADVISED NO PARTS WERE AVAILABLE AND IT WOULD BE AT LEAST 3 WEEKS BEFORE THE VEHICLE COULD BE SERVICED. I WAS ABLE TO GET AN APPOINTMENT AT A ANOTHER RAM DEALER CARBONE DODGE IN YORKVILLE, NY. IT WAS CONFIRMED BY THE DEALER THE TIE ROD NEEDS REPLACEMENT BUT NO REPAIR WAS COMPLETED DUE TO THE RECORDS BEING INACCURATE FROM CHRYSLER.

NHTSA complaint #10760114 — an unverified report by a vehicle owner.