FaultScore

2004 Dodge RAM 3500 steering problems

41 of the 276 complaints about the 2004 Dodge RAM 3500 are about the steering — 15% of everything reported for this model year. Half of the failures with a mileage on record happened before 101,270 miles.

C

41

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Steering 37 90.2%
Column 1 2.4%
Rack AND Pinion 1 2.4%
Pump 1 2.4%
TIE ROD Assembly 1 2.4%

Steering across every Dodge RAM 3500 year

1996 11 1.1%
1997 12 1.2%
1999 11 1.1%
2001 20 2.0%
2003 38 3.8%
2004 41 4.1%
2005 62 6.1%
2006 78 7.7%
2007 89 8.8%
2008 95 9.4%
2009 70 6.9%
2010 95 9.4%
2011 167 16.5%
2012 223 22.0%

What owners said

Filed with NHTSA, in their own words.

Northville, MI

STEERING

The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA complaint #11726711 — an unverified report by a vehicle owner.

at 124,000 miles Greeley, CO

STEERING

STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

NHTSA complaint #11329101 — an unverified report by a vehicle owner.

at 180,000 miles Blackstone, MA

STEERING

PURCHASED USED 2004 DODGE 3500 AND WHILE DRIVING HOMEDOING 60 MPH I EXPERIENCED SUCH A VIOLENT SHACKING OF THE FRONT END I NEARLY LOSS CONTROL OF MY TRUCK AND STRUCK ANOTHER VEHICLE ON THE HIGHWAY. MY WIFE AND I COULD HAVE BEEN KILLED. I LATER LEARNED THAT THIS TRUCK SUFFERS FROM DEATH WOBBLE WHICH DODGE IS AWARE OF. AS A RETIRED POLICE OFFICER WITH 30 YEARS I WOULD HAVE TOWED THIS TRUCK AS UNSAFE UNTIL PROPER REPAIRS WERE MADE BASED ON THE VIOLENT SHAKING AND LOSS OF STEERING CONTROL THE DRIVER EXPERIENCES. VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED.

NHTSA complaint #11192535 — an unverified report by a vehicle owner.

at 300,000 miles Christmas, FL

STEERING

I TOOK MY VEHICLE TO TIRE KINGDOM A REPUTABLE TIRE DEALER AND REPAIR FACILITY TO HAVE MY FRONT END CHECKED OUT, THEY INFORMED ME THAT THE LEFT TIE ROD END AND CENTER LINK NEEDED TO BE REPLACED, THE ALSO SAID THAT THIS MODEL TRUCK HAD A RECALL ON THESES PARTS MANUFACTURER RECALL NUMBER H46 NHTSA RECALL NUMBER 09E-001 AND MANUFACTURER RECALL NUMBER N62 NHTSA RECALL NUMBER 13V-528 I VERIFIED THAT THERE WAS A UNREPAIRED RECALL ON THE VEHICLE. SO I MADE AN APPOINTMENT WITH GREENWAY DODGE CHRYSLER JEEP RAM 9051 E COLONIAL DR, ORLANDO, FL 32817. I TOLD THEM AND SHOWED THEM THE ESTIMATE FROM TIRE KINGDOM STATING THE REPAIRS WERE NEEDED THEY HAD THE TRUCK ALL DAY OCT 5 2018 BUT DID NOTHING TO THE STEERING TIE RODS

NHTSA complaint #11138833 — an unverified report by a vehicle owner.

at 225,000 miles Fort Pierce, FL

STEERING

MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK

NHTSA complaint #10980109 — an unverified report by a vehicle owner.

at 115,000 miles Ridgefield, WA

STEERING

"TAMARA RECALL". DRIVING DOWN ROAD HIT A SLIGHT BUMP GOT THE DEATH WOBBLE AND HAD TO SLOW DOWN TO 30MPH OR LOWER TO GET IT BACK UNDER CONTROL ON THE FREEWAY. HAVE HAD THE FRONT END REBUILT 3 TIMES BY PROFESSIONALS AND NOW DOING IT AGAIN OR STILL.

NHTSA complaint #10819560 — an unverified report by a vehicle owner.

Bronte, TX

STEERING

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS), 15V313000 (AIR BAGS), 13V528000 (STEERING) AND INDICATED THAT THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIRS FOR AN EXTENDED PERIOD OF TIME WHICH WAS UNREASONABLE. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SHIPPED TO THE DEALER. THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10807730 — an unverified report by a vehicle owner.

Bronte, TX

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING), 14V770000 (AIR BAGS), AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 2/10/16 *JS UPDATED 4/13/18*JB CONSUMER STATED HE HAD THREE RE-CALL NOTICES ON THIS VEHICLE, SO FAR AFTER MANY ATTEMPTS TO HAVE THE REPAIR WORK DONE, I KEEP GETTING THE SAME ANSWER- NO PARTS AVAILABLE. ALSO, VEHICLE LEAKS AND DOOR WON'T OPEN AND MORE UPDATED 10/11/18

NHTSA complaint #10773977 — an unverified report by a vehicle owner.

at 53,809 miles Orrville, OH

STEERING

WHEN DRIVING ON THE HIGHWAY I HIT A SERIES OF BUMPS AT 60 MPH AND MY TRUCK BEGAN TO SHAKE VIOLENTLY. I THEN HAD TO SLOW DOWN TO 30MPH TO REGAIN CONTROL.

NHTSA complaint #10775443 — an unverified report by a vehicle owner.

Richfield, OH

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 13V258000 (STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10744896 — an unverified report by a vehicle owner.

at 76,591 miles Kellogg, IA

STEERING

I HAVE HAD A VIBRATION AND "DEATH WOBBLE" ON MY TRUCK SINCE I PURCHASED IT. IT HAS BEEN TO TWO DIFFERENT CHRYSLER DEALERS FOR A TOTAL OF 5 OR 6 TIMES WITHOUT RESOLUTION OF THE ISSUE. THE ISSUE IS TWO FOLD, ONE IS WHEN I HIT A LARGE BUMP AT SPEEDS GREATER THAN 45 MPH THE STEERING WHEEL SHAKES VIOLENTLY, AND THE OTHER THIS SPEEDS OVER 60 MPH THERE IS A VIBRATION. I HAVE SPOKEN TO CHRYSLER ABOUT THE ISSUES ABOUT A YEAR OR SO AGO. THEY TRIED TO OFFER BUY BACK BECAUSE THE ISSUE COULD NOT BE RESOLVED, BUT THEN TOLD ME I WAS NOT QUALIFIED BECAUSE I WAS THE SECOND OWNER. I ALSO HAD TO HAVE THE STEERING GEAR BOX REPLACED UNDER WARRANTY, AND THEY REPLACED ALL THE TIE-ROD ENDS ECT. THE ISSUES IS STILL THE SAME WITHOUT RESOLUTION. NOW MY WARRANTY IS UP, AND THE TRUCK STILL HAS THIS POTENTIAL DANGERS ISSUES AND I HAVE NO WHERE TO GO. ANYTIME I HAVE THE TRUCK LOOKED AT NOW IT COST ME A LOT OF MONEY. MY TRUCK HAS RECALL 13V-528 AND 09E-001 WHICH RELATE TO THESE ISSUES. THE TRUCK WAS INSPECTED, BUT THEY DID NOT FIX ANYTHING.

NHTSA complaint #10744708 — an unverified report by a vehicle owner.

at 93,819 miles Leetonia, OH

STEERING

TRUCK WAS PURCHASED JUNE 2,2009. STARTED HAVING INJECTOR/LIFT PUMP PROBLEMS. SCHEDULED APPT FOR DIAGNOSTIC FOR 6/5/2009. DID NOT FIX THAT PROBLEM AND THE TRUCK WAS STILL IN WARRANTY. PERFORMED RECALL H46 FOR TIE ROD END AND THEN THE PROBLEMS BEGAN. DEMON SHAKE PERIODICALLY AT 50+ MPH . WAS TOLD NOTHING COULD BE DONE ABOUT IT. BROUGHT TRUCK BACK IN FOR INJECTOR/ LIFT PUMP PROBLEM AGAIN, NOW THE TRUCK WAS OUT OF WARRANTY AND SURPRISINGLY NEEDED THOUSANDS OF DOLLARS IN REPAIR. WE HAD TO FOOT THE BILL. DEMON SHAKE CONTINUES GETTING WORSE TO THIS DAY. HAS BEEN LOOKED AT AGAIN AND WAS TOLD THERE IS NO FIX. FORTUNATELY , NO ONE HAS YET BEEN HURT. YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. TODAY, I SEE A BUY BACK AND MY TRUCK IS NOT ON IT... I HAVE HAD THE SAME PROBLEM SINCE PURCHASE. WHY SHOULD MY SAFETY NOT BE AS IMPORTANT AS A NEWER TRUCK OWNER?

NHTSA complaint #10743794 — an unverified report by a vehicle owner.

Culver, IN

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10706706 — an unverified report by a vehicle owner.

at 122,345 miles Colorado Springs, CO

STEERING

HIT A POT HOLE AND THE ENTIRE STEERING SYSTEM BEGAN TO SHAKE VIOLENTLY. COULD NOT CONTROL VEHICLE STEERING WHILE IT WAS SHAKING.

NHTSA complaint #10694400 — an unverified report by a vehicle owner.

at 82,000 miles Galveston, TX

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE STEERING AND BRAKES SEIZED. AS A RESULT, THE GEAR BOX SPLIT IN HALF. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 6/18/15*CN UPDATED 9/25/2017

NHTSA complaint #10689599 — an unverified report by a vehicle owner.

Monticello, GA

STEERING

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS), 14817000 (AIR BAGS) AND 13V528000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/22/2015

NHTSA complaint #10682237 — an unverified report by a vehicle owner.

at 185,000 miles West Pointe, UT

STEERING

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

NHTSA complaint #10678421 — an unverified report by a vehicle owner.

Tusan, AZ

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10676660 — an unverified report by a vehicle owner.

Oceanside, CA

STEERING

TRUCK STARTED TO HAVE SEVERE DRIVABILITY PROBLEMS WITH THE FRONT END. HAD RECEIVED A RECALL NOTICE FOR BOTH THE STEERING LINKAGE AND LEFT BALL JOINT. TOOK INTO DEALER WHO PERFORMED THE PHYSICAL INSPECTION. WAS TOLD THAT OUR VEHICLE WAS NOT PART OF THE RECALL DUE TO CONFIGURATION BUT THE WHOLE FRONT END NEED TO BE REPLACED AND ALL PARTS NEEDED WHERE EXACTLY THE PARTS UNDER THE RECALL IF OUR TRUCK HAD THE CONFIGURATION COVERED BY THE RECALL. WE WERE FACED WITH PAYING FOR THE REPAIRS BASE ON SOME TECHNICALITY THAT SOMEHOW OUR CONFIGURATION EXCLUDED US FROM THE SAFETY HAZARD WHICH CAUSED THE RECALL. WE DO NOT FEEL IT IS A COINCIDENCE THAT THE REPAIR NEEDED WERE EXACTLY THE NOW THAT WERE UNDER THE RECALL BUT OUR TRUCK WAS NOT PART OF THE RECALL. OUR OPINION IS THE RECALL IS TOO NARROW AND THE SAFETY ISSUE IS BROADER THAN HOW IT IS SET UP NOW.

NHTSA complaint #10643901 — an unverified report by a vehicle owner.

Stuttgart, AR

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10622524 — an unverified report by a vehicle owner.

at 254,000 miles LAS Vegas, NV

STEERING

SINCE THIS TRUCK WAS NEW IT WOULD SHAKE VIOLENTLY IN THE FRONT END WHEN YOU HIT A SLIGHT BUMP AT 60 MPH CHANGED EVERYTHING IN FRONT END AND ADDED STEERING DAMPENER RECOMMENDED BY DEALER. DOES IT MORE OFTEN NOW. WE HAVE NAMED IT THE DEATH RATTLE.

NHTSA complaint #10608542 — an unverified report by a vehicle owner.

Anderson, CA

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10608741 — an unverified report by a vehicle owner.

Evergreen, CO

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA complaint #10588026 — an unverified report by a vehicle owner.

Alexandria, AL

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10587906 — an unverified report by a vehicle owner.

at 100,000 miles Henderson, NV Crash

STEERING

TRAVELING 55 MPH, TRUCK HIT A SMALL BUMP . TRUCK STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT, COULD NOT CONTROL IT. STARTED TO PULL OFF ROAD WHEN HIT A WALL DUE TO STEERING. NO WAY TO CONTROL THIS TRUCK. HAS BEEN MAINTAINED FORM DODGE ALWAYS. STAY AWAY FROM THESE TRUCKS. VERY DANGEROUS.

NHTSA complaint #10587129 — an unverified report by a vehicle owner.

at 151,849 miles Hardin, MT

STEERING

I BOUGHT THIS 2004 DODGE 3500 RAM TRUCK USED IN MAY 2011. I WAS DRIVING MY 2004 DODGE 3500 RAM TRUCK IN TOWN WHEN THE LEFT TIE ROD STUD BROKE. I WAS STOPPED AT A STOP SIGN 1/2 BLOCK FROM MY HOME AND AS I STARTED OUT AND TURNED RIGHT THE TIE ROD STUD BROKE. THIS OCCURRED NOVEMBER 11, 2012. I HAD MY VEHICLE TOWED TO MY HOME USING MY AAA WRECKER SERVICE. THERE IS NO CHRYSLER-DODGE DEALERSHIP IN THE TOWN WHERE I LIVE, SO I WENT TO THE LOCAL AUTO PARTS STORE TO GET THE NEW LEFT TIE ROD. THE PARTS STORE DID NOT HAVE A TIE ROD FOR MY VEHICLE AND THE COUNTER PERSON CALLED THE PARTS DEPARTMENT AT LITHIA CHRYSLER DODGE IN BILLINGS, MT AND ORDERED A NEW LEFT TIE ROD, (MOPAR PART NO.68038054AD). I RECEIVED THE LEFT TIE ROD ON NOVEMBER 12, 2012 FOR WHICH I PAID $131.07 FOR WHICH I HAVE THE RECEIPT. I INSTALLED THE NEW MOPAR TIE ROD AND SET THE TOE-IN. I STILL HAVE THE BROKEN LEFT TIE ROD. ON JAN 15, 2014, I RECEIVED THE N62 RECALL NOTICE FOR THE LEFT TIE ROD STUD MAY FRACTURE AND THE RECALL NOTICE ALSO STATED MY VEHICLE NEEDED H46 DONE. I COULD FIND NO HISTORY OF THE LEFT TIE ROD BEING REPLACED, PRIOR TO THE NEW ONE I PUT ON MYSELF, SO I ASSUME THE TIE ROD WAS ORIGINAL FROM THE FACTORY. I DID FILE A CLAIM WITH CHRYSLER (CASE #24530878), BUT THEY DENIED THE CLAIM BECAUSE I COULD NOT PROVE THE BROKEN TIE ROD HAD BEEN REPLACED WITH A MOPAR PART. MY CONCERN IS WHY THE TIE ROD BROKE AND IF THAT MEANS THE FACTORY TIE RODS ARE DEFECTIVE. I HAD RECALLS L16/H46/N62 COMPLETED ON FEBRUARY 26, 2014. THE DEALERSHIP REPLACED ALL THE STEERING LINKAGE AND THE LEFT TIE ROD ASSEMBLY.

NHTSA complaint #10576870 — an unverified report by a vehicle owner.

at 96,660 miles Bozeman, MT

STEERING

BILLION DODGE IN BOZEMAN, MT REPLACED THREE COMPONENTS (STEERING, DAMPER AND ARM) ON JANUARY 2, 2014. LAST WEEK I RECEIVED A RECALL NOTICE FOR THE REPLACEMENT PARTS FROM DODGE. THIS MORNING, THE SERVICE DEPARTMENT AT BILLION DODGE INSPECTED THE REPLACEMENT PARTS AND DECIDED A REPLACEMENT IS NECESSARY. HOWEVER, I WAS INFORMED THAT THE REPLACEMENT PART(S) WILL NOT BE AVAILABLE UNTIL JULY OF 2015. I CONTACTED CHRYSLER AND WAS INFORMED THAT THE REPLACEMENT PART(S) ARE NOT AVAILABLE. (1) THE DEALER INSTALLED THE DEFECTIVE PART(S) AFTER A RECALL HAD BEEN ISSUED. THIS IS NOT ACCEPTABLE. (2) WE MAY BE ABLE TO HAVE THE PART(S) REPLACED WITH PART(S) FROM ANOTHER MANUFACTURER, BUT MUST PAY FOR THE PARTS AND LABOR OURSELVES. THIS IS NOT ACCEPTABLE.

NHTSA complaint #10561802 — an unverified report by a vehicle owner.

Niantic, CT

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) SURPASSED A REASONABLE TIME FOR REPAIR. BOTH THE DEALER AND THE MANUFACTURER WERE CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR.

NHTSA complaint #10561401 — an unverified report by a vehicle owner.

at 86,000 miles Washington, DC

STEERING

THIS HAS HAPPENED BEFORE BACK IN 2010 AND I PUT AN EXTRA STABILIZER ON THE FRONT AND UPPER AND LOWER BALL JOINTS AND A FEW MORE PIECES ALL MADE BY MOOG BUT THE FRONT END STILL SHAKES ALMOST UNCONTROLLABLE AND I HAVE TO SLOW DOWN REAL FAST BEFORE I CAUSE AN ACCIDENT I'M AFRAID IT'S GOING TO MAKE ME WRECK

NHTSA complaint #10552169 — an unverified report by a vehicle owner.

at 83,698 miles Hamburg, AR

STEERING

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500 HD. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN POWER STEERING FLUID BEGAN LEAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,698 AND THE CURRENT MILEAGE WAS 83,806.

NHTSA complaint #10440052 — an unverified report by a vehicle owner.

Other 2004 Dodge RAM 3500 problems

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