95 of the 214 complaints about the 2010 Dodge RAM 3500 are about the steering — 44% of everything reported for this model year. Half of the failures with a mileage on record happened before 50,000 miles.
95
Complaints
2
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
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Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
NHTSA complaint #11468887 — an unverified report by a vehicle owner.
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WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
NHTSA complaint #11405433 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR
NHTSA complaint #11244386 — an unverified report by a vehicle owner.
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TRAVELING ON HIGHWAY BETWEEN 60 TO 70 MILES AN HOUR DRIVING OVER A ROUGH PART OF ROAD, POT WHOLE, OR BUMP THE FRONT TIRES START WOBBLING SEVERELY CAUSING LOSS OF CONTROL OF VEHICLE UNTIL I REDUCE SPEED TO 40 MILES OR UNDER THEN I'M ABLE TO STEER OFF TO SIDE OF ROAD. HAVE TO COME TO A COMPLETE STOP BEFORE TIRES STOP WOBBLING I'VE BEEN TO DEALERSHIP FOUR TIMES AND SPENT OVER 5000.00 DOLLARS AND THE PROBLEM STILL EXIST
NHTSA complaint #11206960 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHEN MAKING TURNS AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THOMAS CHRYSLER DODGE JEEP (67791 MALL RD, ST CLAIRSVILLE, OH 43950, (877) 268-3302) AND THEY UPGRADED AND REPLACED THE STEERING BOX, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE POWER STEERING PUMP TO TROUBLESHOOT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. *TT CONSUMER STATED POWER STEERING GOES OUT AND CANNOT TURN.
NHTSA complaint #11151918 — an unverified report by a vehicle owner.
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DRIVING ON INTERSTATE HIGHWAY AT 70 MILES PER HOUR. WENT OVER A BRIDGE AND FRONT END STARTED SHAKING VIOLENTLY. STOPPED AND LOOKED FOR A PROBLEM. COULD NOT SEE ANY ISSUES. THOUGHT IT MAY BE MUD COMING OUT OF WHEELS CAUSING A BALANCE PROBLEM. CONTINUED TRIP. DROVE ABOUT 130 MILES. WENT OVER SMALL BUMPS AND FRONT END STARTED VIOLENTLY SHAKING.HAD TO STOP ON SIDE OF ROAD. CAME HOME AND RESEARCHED PROBLEM. FOUND OTHERS HAVE SAME PROBLEM REFERRED TO AS "DEATH WOBBLE" THIS COULD CAUSE PROBLEMS IF IN HEAVY TRAFFIC OR IF PULLING A TRAILER. THIS TRUCK ONLY HAS 53235 MILES AND IS USED MAINLY FOR ON HIGHWAY USE.
NHTSA complaint #11141640 — an unverified report by a vehicle owner.
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WHILE MY DEALERSHIP HAS TAKEN CARE OF MY 3 ISSUES HERE, I WANT TO LET FOLKS KNOW: FRONT END STEERING. 2 YRS AFTER PURCHASE, I STARTED TO HAVE FRONT END STEERING SHIMMY. THE FIRST TIME, THE TIE ROD BECAME LOOSE, AND WAS REPLACED BY THE DEALERSHIP. 2ND TIME, I WAS BACKING OUT OF MY DRIVEWAY, (LOOSE SAND) AND THE TIE ROD END LITERALLY SNAPPED IN 2, RENDERING THE STEERING USELESS. READING THE LADIES STORY ABOUT HER HUSBAND BEING TICKETED FOR FALLING ASLEEP WHEN I HAVE HAD IT HAPPEN TO MY TRUCK I THOUGHT I NEEDED TO SPEAK OUT. DRIVE LINE ISSUE: THE SUPPORT BEARING ON THE DRIVE SHAFT, WENT WHILE DRIVING WITH OUT NOTICE. LUCKILY I WAS DRIVING DOWN MY DRIVE WAY WHICH IS ABOUT 500 FEET LONG AND WASN'T GOING BUT ABOUT 15 MPH. IT HAD TO BE TOWED IN AND WAS COVERED UNDER WARRANTY. I LOVE MY TRUCK AND CURRENTLY HAVE 136K MILES ON IT. THE FUEL MILEAGE WASN'T IMPRESSIVE BUT MINOR MODS HAVE BROUGHT IT CLOSER TO 20 MPG WHEN EMPTY. I THINK I STILL HAVE PICTURES OF BOTH THE SNAPPED TIE ROD AND WHEN IT WAS WORE OUT. LUCKILY I WASN'T GOING FAST WHEN THE SNAP HAPPENED, BUT THE SAND SHOULDN'T HAVE TORQUED THE TIE ROD SO HARD TO SNAP IT WHEN BACKING OUT OF THE DRIVE WAY.
NHTSA complaint #11074613 — an unverified report by a vehicle owner.
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VEHICLE WAS IN MOTION ON HIGHWAY,DOING APPROXIMATELY 67 MPH, THE DRIVERS FRONT WHEEL HIT A BUMP IN ROAD AND THE FRONT END STARTED TO SHIMMY AND VIBRATE UNCONTROLLABLY."THE DEATH RATTLE".WHEN THIS HAPPENS, YOU HAVE NO CONTROL OF THE VEHICLE.I BELIEVE THIS WAS THE STEERING ISSUE IN THE 2015 RAM BUY BACK.WHY ARE THESE DEFECTIVE TRUCKS STILL BEING SOLD?
NHTSA complaint #11062099 — an unverified report by a vehicle owner.
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SIMILAR TO ONLINE REPORTS OF PAST DODGE RAM TRUCK "DEATH WOBBLE," TRUCK WOBBLES AND SHAKES DANGEROUSLY DESPITE NUMEROUS FIXES AND ADJUSTMENTS TO TIRES/ALIGNMENT AND OTHER. TIRE ROD SNAPPED OFF, LUCKILY WHILE NOT ON THE FREEWAY. WE HAD TO HAVE IT TOWED OUT OF OUR DRIVEWAY AND HAD TO STOP MID-TRIP ON OUR WAY TO WYOMING TO PURCHASE NEW TIRES. RAM 3500 2010.
NHTSA complaint #11013008 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE FRONT OF THE VEHICLE SHOOK VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE HAD A CONDITION WIDELY KNOWN AS THE "DEATH WOBBLE". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10983756 — an unverified report by a vehicle owner.
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WHILE DRIVING HOME FROM WORK ONE EVENING MY TRUCK STARTED MAKING THE MOST AWFUL GRINDING SOUND COMING FROM THE FRONT PASSENGER TIRE. THEN MY ABS LIGHT AND SERV 4WD LIGHT CAME ON THE DASH. A FEW SECONDS LATER THE TUCKED BOBBLED AND WEAVED AND I COULD NO LONGER STEER IT. WHEN I GOT OUT TO LOOK AT THE PROBLEM THE WHEEL ITSELF WAS RESTING ON THE HUB ASSEMBLY. PREVIOUS TO THIS I'VE HAD TO REPLACE FRONT END PARTS LIKE CRAZY. NEW BALL JOINTS AND I JOINTS ANNUALLY. BRAKES TWICE A YEAR, AND IT WILL EAT UP TIRES ON THE FRONT. ALSO THE TRUCK WILL NOT STAY ALIGNED. I'VE CONTACTED CHRYSLER AND FIRST THEY WERE VERY HELPFUL, BUT THEN THEY STARTED TO GIVE ME THE RUN AROUND. I'VE HAD TO HAVE THEIR TIE ROD END RECALL FIXED SEVERAL TIMES AS WELL.
NHTSA complaint #10970837 — an unverified report by a vehicle owner.
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MY HUSBAND AND I TOTALED OUR 2010 DODGE RAM 3500 LESS THAN 24 HRS AFTER PICK UP THE TRUCK FROM THE LYTHIA DODGE WHICH THEY HAD FOR 5 DAYS STRAIGHT PRIOR TO THE ACCIDENT. FOR THE STEERING, CHECK ENGINE LIGHT AND THE BRAKES. IN 18MOS MY TRUCK WAS IN THE SHOP 6 TIMES, FOR REPAIRS {UNACCEPTABLE}. WE WERE DRIVING ON A ARTERIAL ST AT ABOUT 35, WHEN I HEARD A SNAP. WE SUDDENLY WENT INTO ONCOMING TRAFFIC WHERE WE SIDESWIPED A SM SUV. WENT THRU TWO FENCES AND CRASHED INTO A HUGE SHOP TRAVELING ABOUT 210 YARDS. MY HUSBAND WAS CITED FOR NEG 2. HE STATED HE CAME TO IN THE SHOP, THE OFFICER REPORTED HE FEEL ASLEEP. MY VEHICLE WAS A TOTAL LOSS. THE AUTO SOURCE FROM THE INS. FOR THE PAYOFF , HAD A LIST OF RECALLS FOR MY VEHICLE ONE OF THEM WAS FOR THE TIE-ROD. WE RECALLED SEEING THE TRUCKS TIE-ROD HAD BEEN BROKEN AT THE SCENE. SO I TRIED TO GET MY INS TO INVESTIGATE. THEY SAID HIS TICKET WAS WHAT THEY HAD TO USE FOR DECIDING FAULT .SO I CONTACTED CHRYSLER THEY WOULDN'T TALK TO ME THEY GAVE ME A CARE NO AND SAID AN INVESTIGATOR WOULD COME IN 5 DAYS, HE CAME AND GOT ALL THE PICTS THEY WANTED DOWNLOADED THE BRAIN HISTORY ,EVERYTHING THEY COULD WANT. THEN TOLD ME HE COULD ONLY GIVE THIS INFO TO CHRYSLER, DENYING ME ANY OF IT. LATER CHRYSLER INFORMED ME BY LETTER THAT THE TIE-ROD FAILURE AGE WAS FROM THE ACCIDENT NOT THE CAUSE OF IT. I ASK IF THE WOULD CONSIDER THE WORK ORDERS THAT LYTHIA HAD GAVE ME {THAT CLEARLY STATES THEY WERE BEYOND SPECIFICATION, NEVER WARNING ME OF THE DANGERS} AND THE PICTS. I TOOK. I COULDN'T AFFORD TO FAX THEM AND THEY REFUSED ME AN EMAIL ADDRESS TO SEND THEM. THAT EVIDENCE WAS NOT CONSIDERED. THEY HAVE NOT SETTLED THIS WITH ME ONLY REFUSED THEIR LIABILITY. THE AIRBAGS NEVER DEPLOYED, AND BRAKES WERE NOT APPLIED. I GOT 3 NOTICES FOR RECALL N49, 1 YR AFTER THE ACCIDENT. MULTIPLE RECALLS AT THAT TIME, DO A RECALL SEARCH BY NOW VIN NOW AND NOTHING COMES UP.
NHTSA complaint #10923725 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT WITHOUT WARNING AND SHOOK CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER ALSO REPLACED THE DRIVER SIDE BALL JOINT UNDER THE MANUFACTURER WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500. UPDATED 05/26/16*LJ
NHTSA complaint #10853774 — an unverified report by a vehicle owner.
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IT WAS REPORTED TO ME BY GRADY AMBULANCE IN ATLANTA GEORGIA THAT THEIR RAM 3500 AMBULANCES, YEARS 2010 THRU 2013, WERE EXPERIENCING COMPLETE LOSS OF STEERING DUE TO THE FRACTURING OF THE DRAG LINK TO PITMAN ARM BALL JOINT DURING LOW SPEED HIGH TURN ANGLE PARKING LOT MANEUVERS. ELEVEN VIN'S WERE SENT TO ME, WHICH RANGED BETWEEN 2010-2013 MODEL YEARS, AND MILEAGE RANGING FROM APPROXIMATELY 80K -140K MILES. IT WAS REPORTED AND VERIFIED THROUGH WARRANTY THAT SOME OF THESE 11 VEHICLES HAD RECALL 13V-529 PERFORMED FOR THE TIE ROD PRIOR TO THE DRAG LINK BALL JOINT FRACTURING, AND SOME OF THE 11 VEHICLES DID NOT HAVE 13V-529 CAMPAIGN PERFORMED PRIOR TO THE DRAG LINK BALL JOINT FRACTURING. THE REPLACEMENT OF THE DRAG LINK "END" WHERE THE BALL JOINT WAS FRACTURING WAS NOT PART OF RECALL CAMPAIGN 13V-529 SO GRADY WAS PURCHASING THE DRAG LINK END SERVICE PARTS FROM LOCAL DEALERSHIPS AND REPLACING AT THEIR OWN EXPENSE. I RECEIVED 3 OF THE DRAG LINK ENDS, SHIPPED FROM ATLANTA TO MY OFFICE AT FCA US LLC IN AUBURN HILLS. I NOTIFIED MY MANAGEMENT OF THIS AND GAVE 2 OF THE 3 DRAG LINK ENDS WITH FRACTURED STUDS TO THE MATERIALS LAB FOR QUICK ANALYSIS. ALL 3 DRAG LINK ENDS AND BALL JOINTS APPEARED VISUALLY TO HAVE EXACTLY EXACTLY THE SAME FAILURE MODE, WHICH AT FIRST GLANCE WAS A FATIGUE FRACTURE (2 PC SEPARATION) THROUGH THE SHANK OF THE BALL STUD. FCA MATERIALSL LAB CONFIRMED FATIGUE WAS ROOT CAUSE. ALL MATERIAL SPECIFICATIONS WERE WITHIN SPEC. NO EVIDENCE OF BALL JOINT OVERARTICULATION WAS APPARENT.
NHTSA complaint #10852337 — an unverified report by a vehicle owner.
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2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICES 14V-635 AND 13V-529.
NHTSA complaint #10839470 — an unverified report by a vehicle owner.
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I FILED A CLAIM WITH FCA REGARDING THE ABILITY TO SURRENDER MY VEHICLE UNDER THE CONSENT ORDER REACHED WITH FCA IN JULY 2015 . I SUBMITTED MY CLAIM WITH THEM ON 10/1/2015. I BEEN GIVEN NOTHING BUT A RUN AROUND. I NOTIFIED FCA ON 9/04/2015 REGARDING MY DESIRE TO BE APART OF THE RECALL PROCESS. I HAVE SUBMITTED ALL DOCUMENTS REQUESTED. I CALLED ON 10/27/2015 AND WAS TOLD THAT THE FCA HAD MAJOR PROBLEMS WITH THE RECALL PROCESS AND THAT THERE WAS NO CURRENT SOLUTION. MY LAST CONTACT WAS ON 11/2/2015 WHEN I WAS ASKED FOR A CURRENT PAY OFF WHICH I RESPONDED ON 11/3/2015. I JUST RECEIVED LAST WEEK THE RECALL NOTICE FOR THE FUEL HEATER ISSUE, BUT NOTHING ON THE STEERING RECALL. A DODGE DEALER THAT I WAS TO WORK WITH IN HUNTINGTON BEACH CA. WHICH I BOUGHT A REPLACEMENT VEHICLE BECAUSE THE REPRESENTATIVE THAT I SPOKE WITH ON 10/1/2015 STATED THAT I SHOULD NOT DRIVE MY VEHICLE MY DODGE RAM IF I AM CONCERNED WITH MY PERSONNEL SAFETY, IS NOW IS PRESENTING ISSUES WITH ME REGARDING THE RECALL PROCESS AS WELL AS WITH THE 2 VEHICLES I PURCHASED ON 10/4/2015. I LOST THE USE OF THE ADDITIONAL INCENTIVE THAT WAS SUPPOSED TO BE OFFERED. THE VALUE OF MY VEHICLE CONTINUES TO DECLINE, AND I NOW REQUIRED TO MAKE AN ADDITIONAL PAYMENT ON A LOAN FOR A VEHICLE I NOT DRIVING, AM NOT RECEIVING THE FULL RETAIL VALUE, AND AM BEING SUBJECTED TO POOR TREATMENT BY A PRIVATE DEALERSHIP WHO STATES THAT THEY HAD NO INVOLVEMENT WITH THE INITIAL SALE OF THE VEHICLE. PLEASE HELP
NHTSA complaint #10790013 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED THE TIE RODS FAILED.
NHTSA complaint #10762997 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT 65 MPH, THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE TIE ROD BALL NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11350000 (STEERING) BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,355.
NHTSA complaint #10760274 — an unverified report by a vehicle owner.
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I HAVE HAD TWO RECALLS FROM CHRYSLER ON THIS TRUCK AND THEY HAVE FAILED TO PROVIDE THE NECESSARY PARTS TO THE DEALER FOR REPAIR. THE FIRST RECALL WAS N49 FROM NOV. 6TH 2013. YES, THAT'S 2013, OVER TWO TEARS AGO. THIS IS TO REPAIR A STEERING COMPONENT THAT COULD FAIL AND CAUSE LOSS OF CONTROL OF THE VEHICLE. I ALSO HAVE A RECALL P65 FROM OCT. 7TH 2014. THIS IS TO REPAIR A FUEL COMPONENT THAT COULD FAIL AND CAUSE A FIRE IN THE VEHICLE. BOTH OF THESE ITEMS PRESENT SERIOUS SAFETY ISSUES TO THE OPERATORS AND PASSENGERS OF THE VEHICLE. PLEASE HELP ME TO RESOLVE THIS ISSUE WITH THE UNRESPONSIVE AUTO MANUFACTURER.
NHTSA complaint #10743729 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10703348 — an unverified report by a vehicle owner.
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TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOUR TIMES. THE TECHNICIAN DIAGNOSED THAT THE TRACK BAR, UPPER TIE RODS, UPPER CONTROL ARMS AND THE LEFT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
NHTSA complaint #10692305 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE SEIZED AND THE CONTACT LOST CONTROL AND STRUCK A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10659227 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE THE VEHICLE WAS PARKED, THE TIE ROD COLLAPSED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE LINKAGE TIE ROD ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 3,746.
NHTSA complaint #10655378 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 11-4-2014. UPDATED 6/1/2015
NHTSA complaint #10650804 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10631631 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PARTS WERE NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE DEALER WAS CONTACTED WHO STATED THAT THEY WERE ONLY RECEIVING ONE PART PER WEEK AND PLACE THE CONTACT ON WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10622382 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THE DEALER ORDERED PARTS 3 MONTHS AGO AND THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY.
NHTSA complaint #10614976 — an unverified report by a vehicle owner.
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THERE IS AN OUTSTANDING RECALL NOTICE ON MY VEHICLE, N49. DODGE TOLD ME THERE IS A DELAY FROM THE MANUFACTURER, AND CAN GIVE NO ESTIMATE ON TIME TO REPAIR. THIS SAFETY ISSUE HAS CAUSED CRASHES DUE TO LOSS OF STEERING ON LEFT FRONT WHEEL.
NHTSA complaint #10609666 — an unverified report by a vehicle owner.
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I RECEIVED MY RECALL NOTICE N49/NHTSA 13V-529 A FEW MONTHS AGO. WHEN I TOOK MY TRUCK IN FOR SERVICE I ASKED THEM TO CHECK THE RECALL. THEY SAID IT WOULD BE 4 TO 6 MONTHS FOR PARTS. I CALLED DODGE AND THEY SAID THERE IS A RESTRICTION ON THESE PARTS. IT IS SUMMER TRAVEL TIME AND I WANTED THIS DONE BEFORE MY TRIPS WHEN HAULING A 34 FOOT TRAILER. WHY SEND OUT RECALLS WHEN NOTHING CAN BE DONE ABOUT IT?
NHTSA complaint #10609254 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/10/14
NHTSA complaint #10608602 — an unverified report by a vehicle owner.