Owners have filed 265 complaints
about the 2002 Dodge RAM Quad CAB with NHTSA between 2002 and 2019.
The largest single group is the body & structure.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 71
Against the median year of the Dodge RAM Quad CAB. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Dodge RAM Quad CAB
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Rotor
1225.5%
Automatic Transmission
714.9%
Rack AND Pinion
612.8%
Engine
612.8%
Frontal
612.8%
Front
48.5%
Lower Ball Joint
36.4%
Cooling System
36.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
125.9%
1,000 – 9,999 miles
83.9%
10,000 – 24,999 miles
3718.0%
25,000 – 49,999 miles
3316.1%
50,000 – 74,999 miles
4019.5%
75,000 – 99,999 miles
5225.4%
100,000 – 149,999 miles
157.3%
150,000+ miles
83.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2002peak 11Dec 2019
NHTSA investigations into the 2002 Dodge RAM Quad CAB
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE02096Opened 26 Dec 2002Closed 15 May 2003POWER TRAIN:AXLE ASSEMBLY
REAR AXLE FAILURE
SEE ATTACHED REPORT.
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 156,000 milesVernon Hills, ILFire
ELECTRICAL SYSTEM
KNOCK ON MY DOOR FROM THE FIRE DEPARTMENT, SAID MY TRUCK BURNED UP. IT WAS NOT DRIVEN THAT DAY. ANY ELECTRICAL RECALLS FOR THIS VEHICLE?
NHTSA complaint #10605749 — an unverified report by a vehicle owner.
at 127,065 milesBayfield, COCrash2 injured
AIR BAGS:FRONTAL
MY 2002 DODGE RAM 1500 HAD A SEVERE FRONT END IMPACT , THE AIR BAGS DID NOT DEPLOY., RESULTING IN MY NECK BREAKING AND MY WIFE BEING INJURED . THE SEAT BELTS WERE IN USE ON BOTH OF US.
NHTSA complaint #10369305 — an unverified report by a vehicle owner.
at 140,000 milesMontevallo, AL1 injured
STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500 QUAD. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING FROM THE WINDSHIELD TO THE MOLDING. THE CONTACT WAS CUT ON THE FINGER WHEN THE DASHBOARD CAVED IN AND HE ATTEMPTED TO PULL IT BACK OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD WOULD BE REPLACED AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 160,000. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #10364074 — an unverified report by a vehicle owner.
at 17,000 milesCamden, VTCrash2 injured
SUSPENSION:FRONT
THERE IS A COMPLAINT ALREADY ON FILE ABOUT THE UPPER BALL JOINT THAT FELL OUT @17K MILES. THE COMPLAINT THAT I WANT TO FILE NOW IS THE LOWER CONTROL ARM THA IS FLEXING WHEN THE BRAKE IS APPLIED OR WHEN A BUMP IS ENCOUNTERED. THE TRUCK WILL JUMP FROM ONE LANE TO THE OTHER WHEN A ROUGH PLACE IS HIT AT INTERSTATE SPEED. I HAVE HAD IT TO THE DEALERSHIP ON THREE DIFFERENT OCCASIONS AND NO ONE HAS EVER HAD THE TIME TO EVEN LOOK AT THE PROBLEM. I BOUGHT THE TRUCK THE LAST DAY OF 2001 AND NOW HAVE 35K MILES ON IT .I AM AFRAID TO DRIVE IT VERY MUCH. WHEN THE FIRST COMPLAINT WAS FILED(BECAUSE CHRYSLER DENIDED ANY CLAIM) I THOUGHT I WOULD AT LEAST GET A RESPONSE THAT I FILED THE COMPLAINT BUT TO THIS DAY I HAVE NOT. ONE MORE THING CHRYSLER SAYS THAT THERE HAS NEVER BEEN AN INJURY ATTRIBUTED TO THE UPPER BALL JOINT COMING OUT OF THE 2002 DODGE 1500, WELL I SENT THEM THE COPY OF THE HOSPITAL REPORT WHERE I HAD 14 STITCHES ACROSS MY NOSE AND UNDER MY EYE. WHY HAS THERE NOT BEEN ANY THING DONE ABOUT THIS PROBLEM? MUST SOMEONE BE KILLED BEFORE SOMEONE LOOKS INTO THIS?
NHTSA complaint #10202454 — an unverified report by a vehicle owner.
at 125,000 milesPocasset, MACrash
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE COMING OUT OF A CURVE THE TRUCK JOLTED, DIPPED AND COULD NOT BE CONTROLLED (1ST FAILURE). SUBSEQUENTLY I HIT A TELEPHONE POLE DETRYING THE PASSENGER SIDE FRONT PANEL AND THE TRUCK SLID TO STOP AFTER "SHUTTING OFF" ( 2ND FAILURE). WHEN I GOT OUT OF THE TRUCK , BEHIND ME ON THE SIDE OF THE ROAD, THE PASSENGER SIDE SIDE WHEEL WAS LAYING ON THE GROUND STILL ATTACHED TO THE AXLE. THERE WERE NO POT HOLES OR ROCKS ON THE ROAD TO CAUSE THE "JOLT". THIS IS A SIMILAR CONDITION THAT I BELIEVE HAS BEEN DESCRIBED FOR THE DURANGO AND DAKOTA OF THE SAME YEAR.
NHTSA complaint #10195137 — an unverified report by a vehicle owner.
at 29,000 milesRogersville, TNFire
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG ODOR OF GASOLINE PRESENT. UPON INITIAL INSPECTION, NO LEAKS WERE DETECTED. THE CONTACT ALERTED THE DEALER WHO INSTRUCTED THE CONTACT TO START THE ENGINE AND UPON DOING SO, FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE QUICKLY SPREAD CONSUMING THE VEHICLE. NO INJURIES WERE SUSTAINED, BUT THE VEHICLE WAS A TOTAL LOSS. THE FIRE DEPARTMENT WAS ALERTED, AND EXTINGUISHED THE FLAMES. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE A FACTORY REPRESENTATIVE INSPECTED THE VEHICLE. THE FINDINGS OF THE INSPECTION WERE NOT DIVULGED. THE MANUFACTURER WAS NOTIFIED.
NHTSA complaint #10168764 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 180,000 milesWest Fork, AR
STRUCTURE:BODY
THE PLASTICS USED IN THE 2002 DODGE RAM INTERIOR ARE A SAFETY ISSUE. THERE IS WIDESPREAD EVIDENCE ACROSS THE INTERNET SHOWING THE DASH BREAKING APART LIKE MINE. IT IS STRUCTURALLY UNSOUND AND DODGE SHOULD FIND A SAFE SOLUTION. IF I GOT INTO AN ACCIDENT SHARP SHARDS OF DASH FLYING AROUND IS MORE LIKELY TO CAUSE INJURY THAN THE IMPACT OF THE CRASH.
NHTSA complaint #11291249 — an unverified report by a vehicle owner.
at 180,000 milesWoodward, OK
POWER TRAIN
BOUGHT TRUCK IN 2009. DRIVE A COUPLE TIMES A WEEK. TRANSMISSION HAS WENT OUT 5 TIMES NOW INCLUDING THIS MORNING. WAS TOLD BY A COWORKER THAT THERES AB ISSUE WITH THE DODGERS NOT CIRCULATING FLUID WHEN IDLING IN GEAR.??? EITHER WAY THIS WILL BE THE 5TH TIME IN 10 YEARS TAKING IT TO GET REBUILT!!!! WHICH HAS BEEN 2,500.00 TO 4,000.00 EACH TIME!!! REALLY BOUT TO GIVE UP ON DODGE
NHTSA complaint #11217345 — an unverified report by a vehicle owner.
at 203,695 milesRhoadesville, VA
POWER TRAIN
REAR END LOCKED UP GOING DOWN HIGHWAY AT APPROXIMATELY 45 MPH, SENT ME SLIDING INTO THE SLOW LANE AND THEN OFF OF THE HIGHWAY INTO A DRIVEWAY COMING TO A HALTING STOP WITH MY TAILGATE WAS STILL PARTIALLY IN A HEAVILY TRAVELED HIGHWAY. THE DRIVESHAFT ALSO DROPPED DOWN AND EVENTUALLY CAME COMPLETELY OFF AND I HAD TO CALL A ROLL BACK TO COME GET TRUCK. I HAVE HAD THIS 2002 TRUCK FOR THE PAST 11 YEARS AND I HAVE NEVER BEEN NOTIFIED BY DODAGE THAT THIS COULD BE A MAJOR ISSUE. ALL IN ALL IT HAS BEEN A GOOD TRUCK. THIS INCIDENT REALLY SCARED ME, AS I WORK OUT OF THIS TRUCK WITH MY BUSINESS AND NOW I HAVE TO SUFFER A LOSS FOR NOT BEING ABLE TO WORK UNTIL I SPEND A GOOD SOME OF MONEY TO FIX THIS ISSUE SO I AM ABLE TO USE IT AGAIN.
NHTSA complaint #11098139 — an unverified report by a vehicle owner.
at 89,000 milesWestminster, CA
UNKNOWN OR OTHER
CRAKED DASH, SHARP METAL AND SHARP BROKEN CHUNKS OF PLASTIC THAT USED TO BE A DASHBOARD. NOT SAFE TO DRIVE THIS WAY! THE PARTS IF AVAILABLE ARE EXSPENSIVE, WHY IS THIS NOT RECALLED REPLACING USING BETTER SAFER PRODUCTS.
NHTSA complaint #11079867 — an unverified report by a vehicle owner.
at 89,000 milesWestminster, CA
STRUCTURE:BODY
CRAKED DASH, SHARP METAL AND SHARP BROKEN CHUNKS OF PLASTIC THAT USED TO BE A DASHBOARD. NOT SAFE TO DRIVE THIS WAY! THE PARTS IF AVAILABLE ARE EXSPENSIVE, WHY IS THIS NOT RECALLED REPLACING USING BETTER SAFER PRODUCTS.
NHTSA complaint #11079867 — an unverified report by a vehicle owner.
at 27,536 milesSAN Diego, CA
UNKNOWN OR OTHER
I HAVE A 2002 DODGE RAM 1500 P/U TRUCK. I'M AWARE THAT IT'S OUT OF WARRANTY. I PLAN TO KEEP THIS TRUCK UNTIL I DIE. THE DASHBOARD IS COMPLETELY DAMAGED. I NOW HAVE A DASH COVER OVER IT. AND IT'S SEEM TO BE FALLING IN AS WELL. PLEASE CONSIDER REPLACING MY DASH SINCE IT'S THE WRONG MATERIAL ON ALL 3RD GENS WERE MADE OUT OF POLYVINYL CHLORIDE. AS TIME PASSES THEY DRY OUT AND CRACK. CAUSING PIECES TO FALL INSIDE CAUSING PROBLEMS WITH THE BLOWER AND ELECTRICAL SYSTEM. I PLAN TO TRAVEL FROM SAN DIEGO CA TO CHICAGO ILL. IN AUGUST IN MY TRUCK, I CAN'T PUT ANYTHING ON THE DASHBOARD WITHOUT THE FEAR OF DAMAGE OR MALFUNCTION TO THE ELECTRONICS OR OTHER PARTS UNDERNEATH.WITH LIQUIDS OR MORE PLASTICS FALLING INSIDE OR PASSING THOUGH THE THE DASH COVER ITS NOT WATER PROOF OR WATER RESISTANT PLEASE HELP... PLEASE HELP SAVE MY TRUCK, PLEASE AND KEEP ME SAFE ON THE ROAD.
NHTSA complaint #11078845 — an unverified report by a vehicle owner.
at 208,000 milesConway, SC
VISIBILITY/WIPER
BLOWS HEAT ONLY ON PASSENGER SIDE VENTS. BLOWS COOL AIR ON DRIVERS SIDE.
NHTSA complaint #11064752 — an unverified report by a vehicle owner.
at 103,000 milesChatanooga, TN
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE AIR CONDITIONER AND HEATER VENT. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD INADVERTENTLY DEPLOY BECAUSE OF THE FRACTURE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER VENT WERE INOPERABLE ON THE LOWER SETTINGS DUE TO OBSTRUCTION FROM PIECES OF FRACTURED DEBRIS. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATING SYSTEM WOULD ONLY FUNCTION ON A HIGH SETTING. THE CONTACT ALSO STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11054201 — an unverified report by a vehicle owner.
at 103,000 milesChatanooga, TN
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE AIR CONDITIONER AND HEATER VENT. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD INADVERTENTLY DEPLOY BECAUSE OF THE FRACTURE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER VENT WERE INOPERABLE ON THE LOWER SETTINGS DUE TO OBSTRUCTION FROM PIECES OF FRACTURED DEBRIS. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATING SYSTEM WOULD ONLY FUNCTION ON A HIGH SETTING. THE CONTACT ALSO STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11054201 — an unverified report by a vehicle owner.
Inglewood, CA
TIRES
MICHELIN LATITUDE TIRES P265/70 R17 BOUGHT SEPT. 2011 FROM COSTCO IN INGLEWOOD CALIF. THE TREAD SURFACE IS PEELING FROM THE TIRE. THERE ARE SMALL CRATER LIKE AREAS WHERE THE TREAD HAS CRUMBLED AWAY. THE LATITUDE TIRE WAS ADVERTISED AS; "LATITUDE TOUR TIRES USE A SILICA-BASED TREAD COMPOUND MOLDED INTO A SYMMETRIC TREAD DESIGN". I WENT TO COSTCO TO SEE IF THEY WOULD WARRANTY THE TIRE. AT FIRST THEY TOLD ME THE DETERIORATION OF THE TIRE THREAD WAS DUE TO THE SURFACE THAT I DROVE ON. AFTER I ASSURED THE COSTCO SERVICE TECH THAT I DRIVE ON THE STREETS AND HIGHWAY, NOT OFF ROAD, HE SAID HE WOULD ONLY PRORATE THE TIRE VALUE BASED ON THE THREAD USE. THAT TURNED OUT TO BE 50 PERCENT OF ON A NEW SET OF TIRES.
NHTSA complaint #10683297 — an unverified report by a vehicle owner.
at 124,000 milesGrampian, PA
EXTERIOR LIGHTING
ALL THE SUDDEN ALL REAR LIGHTS WENT OFF TOOK TO GARAGE THEY COULDN'T TELL WHAT WAS WRONG AFTER PAYING TO FIND OUT NOTHING AND THEY HAVING TRUCK FOR 2 DAYS AND DEAD BATTERY FROM TRYING A BUNCH OF [XXX], I BROUGHT IT HOME AND STARTED TO TRY FOR MYSELF IT WAS THE FUSE BOX OF ALL THINGS I HAVE NEVER IN MY LIFE HEARD OF HAVING TO REPLACE FUSE BOX ABOUT 500.00 , AND DASH IS CRACKED ALL OVER THE PLACE PRICED TO REPLACE COST ABOUT 700.00 I WILL WAIT TO SEE IF THEY ARE GOING TO REPLACE IT ALREADY HAD TO GET DEFROSTER VENT FIXED FROM STUFF FALLING IN THERE ,I HAVE SEEN A LOT OF OWNERS COMPLAIN ABOUT THESE THINGS GOING WRONG BUT I THOUGHT ONE MORE MY MAKE A DIFFERENCE . I WOULD HOPE THAT THIS IS RECALLED BEFORE SOME ONE GETS INJURED AND ALL SO THE BACK DOOR WIRING ON BOTH SIDES WENT BAD HAD TO REPAIR THEY I WOULD THING THAT IS A FIRE ISSUE BUT WHO AM I THE CONSUMER WE DON'T KNOW ANYTHING THAT'S WHY I A WOMEN FIX MY OWN TRUCK. HOPE SOMETHING IS DONE ABOUT THESE PROBLEMS.. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10620823 — an unverified report by a vehicle owner.
at 156,000 milesVernon Hills, ILFire
ELECTRICAL SYSTEM
KNOCK ON MY DOOR FROM THE FIRE DEPARTMENT, SAID MY TRUCK BURNED UP. IT WAS NOT DRIVEN THAT DAY. ANY ELECTRICAL RECALLS FOR THIS VEHICLE?
NHTSA complaint #10605749 — an unverified report by a vehicle owner.
at 102,000 milesRandolph, MA
STRUCTURE
I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE ARE SEVERAL. IN THE EVENT OF AN AIRBAG DEPLOYMENT WHAT IS TO STOP THIS DASH FROM SEPARATING AND CAUSING LIFE THREATENING INJURIES. DODGE NEEDS TO RECOGNIZE THIS AS A MAJOR SAFETY CONCERN AND RECALL FOR REPLACEMENT.
NHTSA complaint #10509402 — an unverified report by a vehicle owner.
at 25,000 milesMarrero, LA
STRUCTURE
AT APPROXIMATELY 25,000 ON MY VEHICLE, IN THE YEAR OF 2004, I NOTICED SMALL CRACKS STARTING TO FORM ON THE DASHBOARD THIS PROGRESSED INTO MUCH LARGER CRACKS, COMPLETELY DESTROYING THE ENTIRE DASHBOARD OVER THE YEARS. THIS WAS A SAFETY ISSUE, BECAUSE SMALL SEGMENTS OF THE PLASTIC MATERIAL FELL INTO THE BACK OF THE DASHBOARD CAUSING FAILURE OF THE AIR CONDITIONER VENTS, DEFROSTER, AND ILLUMINATION OF THE DASHBOARD LIGHTS. A RECALL SHOULD HAVE BEEN ISSUED BASED ON THE THOUSANDS OF COMPLAINTS BY DISSATISFIED OWNERS. CHRYSLER CORPORATION HAS AGREED TO REPAIR THE DASHBOARD, BUT ONLY IF I AGREE TO A $500 DEDUCTIBLE, IN WHICH I HAVE NOT AGREED TO, SIMPLY BECAUSE I BELIEVE THEY ARE TRYING TO CHARGE ME THE DIFFERENCE BETWEEN THE WHOLESALE AND RETAIL PRICE, OF THE DASHBOARD. I WOULD APPRECIATE ANY ASSISTANCE IN THIS MATTER. THANK YOU. ..UPDATED 01/17/2013
NHTSA complaint #10493962 — an unverified report by a vehicle owner.
Palm BAY, FL
ELECTRICAL SYSTEM
DASH IS CRACKING IN SEVERAL PLACES DROPPING PARTS OF DASHBOARD INTO FAN MOTOR TO OVERHEAT CAUSING INTERFERENCE WITH AIR CONDITIONER OPERATION.
NHTSA complaint #10427217 — an unverified report by a vehicle owner.
Palm BAY, FL
STRUCTURE
DASH IS CRACKING IN SEVERAL PLACES DROPPING PARTS OF DASHBOARD INTO FAN MOTOR TO OVERHEAT CAUSING INTERFERENCE WITH AIR CONDITIONER OPERATION.
NHTSA complaint #10427217 — an unverified report by a vehicle owner.
at 90,000 milesSAN Rafael, CA
VEHICLE SPEED CONTROL
REAR DOOR WIRING FAILURE CAUSING THE WIRES TO SHORT OUT THE INSTRUMENT CLUSTER, SPEEDOMETER, DOOR LOCKS, POWER WINDOWS, DOOM LIGHTING. THE WIRING FAILURE IS DUE TO A POOR DESIGN AND POOR QUALITY OF MATERIALS USED ON BOTH SIDES OF THE READ DOORS WIRING SYSTEM BETWEEN THE B PILLAR CONNECTOR AND THE DOOR. THIS CAN BE IDENTIFIED BY REMOVING THE BLACK RUBBER BOOTH.
NHTSA complaint #10425147 — an unverified report by a vehicle owner.
at 90,000 milesSAN Rafael, CA
EXTERIOR LIGHTING
REAR DOOR WIRING FAILURE CAUSING THE WIRES TO SHORT OUT THE INSTRUMENT CLUSTER, SPEEDOMETER, DOOR LOCKS, POWER WINDOWS, DOOM LIGHTING. THE WIRING FAILURE IS DUE TO A POOR DESIGN AND POOR QUALITY OF MATERIALS USED ON BOTH SIDES OF THE READ DOORS WIRING SYSTEM BETWEEN THE B PILLAR CONNECTOR AND THE DOOR. THIS CAN BE IDENTIFIED BY REMOVING THE BLACK RUBBER BOOTH.
NHTSA complaint #10425147 — an unverified report by a vehicle owner.
at 90,000 milesSAN Rafael, CA
ELECTRICAL SYSTEM
REAR DOOR WIRING FAILURE CAUSING THE WIRES TO SHORT OUT THE INSTRUMENT CLUSTER, SPEEDOMETER, DOOR LOCKS, POWER WINDOWS, DOOM LIGHTING. THE WIRING FAILURE IS DUE TO A POOR DESIGN AND POOR QUALITY OF MATERIALS USED ON BOTH SIDES OF THE READ DOORS WIRING SYSTEM BETWEEN THE B PILLAR CONNECTOR AND THE DOOR. THIS CAN BE IDENTIFIED BY REMOVING THE BLACK RUBBER BOOTH.
NHTSA complaint #10425147 — an unverified report by a vehicle owner.
at 90,000 milesBoiling Springs, SC
UNKNOWN OR OTHER
I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE SO MANY THAT THE BROKEN PIECE HAVE STARTED TO FALL THROUGH INTO THE FLOOR AND DOWN THROUGH THE DEFROST .WHAT THESE DASHES ARE MADE OF YOU WOULD THING THAT THEY WOULD NOT CRACK BUT HAS SOME OF THESE PIECES COULD BECOME AIRBORNE IF YOU HAVE THE WINDOWS DOWN CAUSING ACCIDENT IF IT WERE TO HIT YOU IN THE FACE. I THINK THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT FROM FLYING PLASTIC.
NHTSA complaint #10422344 — an unverified report by a vehicle owner.
at 35,000 milesWoodruff, SC
STRUCTURE
THE TOP OF THE DASH ON MY 2002 DODGE RAM IS SEVERELY CRACKED. THIS ISSUE HAS BEEN TAKING PLACE SINCE APPROXIMATELY 2004 AND IS NOW STARTING TO WORK IT'S WAY TO THE FRONT OF THE DASH. I THOUGHT THIS PROBLEM OCCURRED BECAUSE IT WAS PARKED OUTSIDE, BUT I HAVE SINCE LEARNED THIS IS A COMMON PROBLEM AMONG MANY (IF NOT MOST) DODGE RAMS. I ALSO DID NOT KNOW THAT THERE WAS A PLACE TO REPORT THIS PROBLEM UNTIL NOW. OTHERWISE, I WOULD HAVE REPORTED THIS YEARS AGO.
NHTSA complaint #10421243 — an unverified report by a vehicle owner.
at 100,000 milesFleming Island, FL
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4X4 AND MY DASHBOARD IS CRACKING AND LOOKING LIKE A JIGSAW PUZZLE. IT STARTED WITH ONE CRACK AT THE WINDOW AREA AND NOW THEY ARE ALL OVER THE DASH. I HAVEN'T DONE ANYTHING TO CAUSE THIS TO HAPPEN, IT JUST CRACKS AND KEEPS CRACKING.
NHTSA complaint #10419741 — an unverified report by a vehicle owner.
at 61,000 milesHopkinton, RI
STRUCTURE:FRAME AND MEMBERS
FRAME RAILS ARE CORRODING. DRIVER'S SIDE HAS A 3' 6" SECTION OF BADLY CORRODED FRAME. THERE ARE HOLES LARGE ENOUGH TO PUT THREE FINGERS THROUGH. PASSENGER'S SIDE IS BEGINNING TO CORRODE. FRAME HAS NOT FAILED YET.
NHTSA complaint #10418383 — an unverified report by a vehicle owner.
at 75,000 milesWilliamsburg, OH
STRUCTURE
I OWN A 2002 DODGE RAM 1500. THE DASH IS CRACKING. SEARCHING ONLINE I HAVE FOUND I AM NOT THE ONLY ONE WITH PROBLEM. I ALSO HAVE A PROBLEM WITH MY AIRBAG LIGHT GOING ON AND OFF. MY TRUCK HAS BEEN GARAGE KEPT SINCE I BOUGHT IT AND ONLY HAS 76,000 MILE ON IT. I THINK THIS ISSUE NEEDS TO BE LOOKED INTO WITH A RECALL SINCE I SEE SO MANY PROBLEMS OBSERVED ONLINE WITH THIS YEAR OF TRUCK. I AM AFRAID THAT WITH WIRING UNDER THE DASH IT MIGHT POSE A SAFETY PROBLEM. MY AIRBAG LIGHT DID NOT START GOING ON AND OFF UNTIL I NOTICED BY DASH CRACKED.
NHTSA complaint #10415256 — an unverified report by a vehicle owner.
Lockhart, SC
STRUCTURE
I HAVE A 2002 DODGE RAM 1500 TRUCK. THE DASHBOARD HAS SEVERAL CRACKS IN IT FROM ONE SIDE TO THE OTHER. I SAW ON THE NEWS THAT OTHER RAM TRUCK OWNERS HAVE THE SAME PROBLEM
NHTSA complaint #10413454 — an unverified report by a vehicle owner.