Owners have filed 158 complaints
about the 2003 Dodge RAM Quad CAB with NHTSA between 2003 and 2019.
The largest single group is the body & structure.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Dodge RAM Quad CAB. 50 means typical for this
model; 100 means roughly double.
Severity — 82
15.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 73
43% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Dodge RAM Quad CAB
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
75.7%
1,000 – 9,999 miles
2318.9%
10,000 – 24,999 miles
86.6%
25,000 – 49,999 miles
2218.0%
50,000 – 74,999 miles
2419.7%
75,000 – 99,999 miles
1310.7%
100,000 – 149,999 miles
1915.6%
150,000+ miles
64.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2003peak 7Dec 2019
NHTSA investigations into the 2003 Dodge RAM Quad CAB
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04025Opened 26 Aug 2004Closed 22 Dec 2005POWER TRAIN:AUTOMATIC TRANSMISSION
FALSE PARK
THE SUBJECT VEHICLES ARE HEAVY DUTY PICKUP TRUCKS WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS COMMONLY USED FOR COMMERCIAL AND WORK PURPOSES.A COLUMN MOUNTED SHIFT LEVER IS USED FOR GEAR SELECTION AND AN ELECTRONIC PRNDL ON THE INSTRUMENT PANEL PROVIDES GEAR POSITION INFORMATION TO THE DRIVER.THE SUBJECT VEHICLES ARE ALSO EQUIPPED WITH A BRAKE-TRANSMISSION SHIFT INTERLOCK THAT PREVENTS THE SHIFT LEVER FROM BEING MOVED FROM THE PARK POSITION (WHEN THE ENGINE IS ON) UNLESS THE BRAKE PEDAL IS DEPRESSED AND AN IGNITION-SHIFT INTERLOCK THAT PREVENTS KEY REMOVAL UNLESS THE TRANSMISSION IS IN THE...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Heyworth, ILCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2003 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CORN FIELD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10759976 — an unverified report by a vehicle owner.
at 165,000 milesCrestwood, KY1 injured
STRUCTURE
DRIVER WAS USING GRAB BAR TO PULL SELF UP INTO VEHICLE WHEN THE GRAB BAR BROKE SUDDENLY AND PULLED OUT OF THE VEHICLE WITHOUT WARNING. THIS CAUSED DRIVER TO FALL AND SUFFER A FRACTURED HAMATE BONE IN THE WRIST AND CHRONIC SHOULDER PAIN. INJURIES REQUIRE SURGERY AND ARE NOT YET HEALED.
NHTSA complaint #10676357 — an unverified report by a vehicle owner.
at 69,000 milesNorwalk, CT1 injured
STRUCTURE
THE DASHBOARD IN MY TRUCK HAS MULTIPLE CRACKS AND MY DAUGHTER HAS BEEN CUT BY ONE OF THE CRACKS IT IS UNSAFE AND SHOULD BE REPLACED BY THE DODGE THE CRACKS ARE GETTING BIGGER EVERY DAY AND SOON I WILL LOOSE A LARGE SECTION OF THE DASH.
NHTSA complaint #10448467 — an unverified report by a vehicle owner.
at 155,547 milesLayton, UT1 injured
STRUCTURE
MY WIFE WAS GETTING INTO MY 2003 DODGE 2500 RAM PICK-UP USING THE GRAB BAR LOCATED ON THE PASSENGER SIDE OF THE TRUCK. GRAB BAR IS LOCATED ON THE INTERIOR OF THE A-PILLAR OF THE TRUCK. GRAB BAR FAILED. THE GRAB BAR ON THE DRIVER SIDE FAILED 4 YEARS AGO, SO I USE THE STEERING WHEE TO GET INTO THE TRUCK. SHE FELL OUT OF THE TRUCK ONTO THE PAVEMENT INJURING HER KNEES. UPON INSPECTION OF THE MOLDED PLASTIC GRAB BAR. THE FAILURE OCCURRED WHEN THE GRAB BAR INTERIOR TRIM PIECE TEARING AT WERE THE BOLT INTERFACES WITH THE TRIM PIECE. THE BOLTS REMAINED IN THE METAL THREAD HOLES IN THE METAL PART OF THE A-PILLAR. THE MOLDED GRAB HANDLE BOLT TO TRIM INTERFACE IS NOT ADEQUATE TO SUPPORT ANY LOAD.
NHTSA complaint #10422615 — an unverified report by a vehicle owner.
at 42,500 milesVictorville, CACrash1 injured
AIR BAGS:FRONTAL
ON AUGUST 2, 2010, IN THE EARLY EVENING, MY SPOUSE, THE SOLE OCCUPANT, FELL ASLEEP WHILE DRIVING OUR 2003 DODGE RAM 1500 SLT QUAD CAB AND HIT A STANDARD SIZE STEEL STREET SIGN, A STANDARD GAUGE GUIDE WIRE FOR A TELEPHONE/POWER POLE, AND FINALLY THE TELEPHONE/POWER POLE ITSELF. THE IMPACT OF THIS CRASH DESTROYED THE TRUCK. THANKFULLY, MY WIFE WAS WEARING HER SAFETY BELT, AND SUFFERED ONLY MINOR INJURIES. THE GUIDE/SUPPORT WIRE HAD EMBEDDED ITSELF INTO THE FRONT BUMPER AND HOOD AND HAD TO BE CUT OUT. AMAZINGLY, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THIS INCIDENT. AS THE POWER POLE HAD BROKEN IN TWO, THERE WERE LIVE ELECTRICAL WIRES AT THE SCENE. EMERGENCY CREWS TOOK NEARLY 7 HOURS TO CLEAR THE SCENE AND RESTORE POWER AND CABLE TO A LOCALIZED AREA. SHE HAD BEEN TRAVELING IN A SSE DIRECTION ON HESPERIA AVENUE IN VICTORVILLE, CA AT APPROX. 45 MPH. THE WEATHER WAS IDEAL FOR ROAD TRAVEL: CLEAR, DRY, WINDLESS, WITH TEMPERATURE AROUND 95 F. THE VEHICLE WAS WELL-MAINTAINED AND HAD APPROX. 42,200 MILES ON IT. I HAVE DONE SOME RESEARCH INTO THIS MATTER AND FOUND PRIOR INSTANCES OF SIMILAR AIRBAG NON-DEPLOYMENTS IN CHRYSLER VEHICLES. IN MY OPINION, IT APPEARS THAT THERE ARE TOO FEW, AND'OR POORLY LOCATED, AND'OR DEFECTIVE AIRBAG SENSORS ON THIS AND OTHER CHRYSLER PRODUCTS. THIS IS NOT A TOTAL CONDEMNATION OF CHRYSLER OR THE DODGE RAM. WE ENJOYED THIS TRUCK VERY MUCH FOR OVER 7 YEARS. WE ASSOCIATE MANY HAPPY MEMORIES WITH THE VEHICLE, HOWEVER THIS IS A GLARING PROBLEM THAT MUST BE RECTIFIED. THE LIKELIHOOD OF OTHER CATASTROPHIC CRASHES RESULTING IN INJURY OR DEATH IS HIGH. THE AIM OF SAFETY AIRBAGS IS TO REDUCE INJURIES AND DEATH. AN AIRBAG SYSTEM FAILURE FROM THIS HIGH SPEED AND HIGH IMPACT CRASH SCENARIO SHOULD NEVER OCCUR. PLEASE EXERCISE ALL LEGAL AND ETHICAL DUE DILIGENCE IN ALL MEANS AND MANNER AVAILABLE TO PERSUADE/DEMAND/FORCE CHRYSLER CORP. TO RECALL THIS AND OTHER PRODUCTS IN ORDER TO MAKE THEM FUNCTIONAL AND SAFE FOR THE PUBLIC.
NHTSA complaint #10352592 — an unverified report by a vehicle owner.
at 100,500 milesBreese, IL1 injured
STRUCTURE
I WAS GETTING INTO MY PICKUP TRUCK WHILE IN THE PROCESS OF LEAVING WORK TO GO HOME FOR DAY. I REACHED IN AND GRAB THE GRAB HANDLE LOCATED ON THE "A-PILLAR" AND STARTED TO PULL MY SELF INTO MY VEHICLE. THE "A-PILLAR" GRAB HANDLE BROKE, CAUSING ME TO FALL BACKWARD STICKING MY HEAD ON THE DRIVERS DOOR AND THEN THE GROUND AS I CONTINUED THE FALL TO THE GROUND. AS A RESULT OF THIS FALL I DEVELOPED A SUBDURAL HEMATOMA AND ALMOST DIED TWICE AS A RESULT OF THIS DEFECTIVE PART. BOTH THE DRIVERS SIDE "A-PILLAR" GRAB HANDLE AND "B-PILLAR" GRAB HANDLE FROM THE PASSENGER SIDE ARE IN THE HANDS OF A FORENSIC ENGINEER WHO HAS DETERMINED THAT BOTH PARTS WERE SUBSTANDARD. THE PASSENGER SIDE WAS ALSO CRACKED AROUND HOLD DOWN BOLTS AND READY TO FAIL. PICKUP TRUCK WAS A 2003 DODGE QUAD CAB 1500 4X4 ON FACTORY 20" TIRES. CHRYSLER LLC. IS WELL AWARE THAT THIS PROBLEM EXISTS BUT HAS CHOSEN TO DO NOTHING! IN 2003 WHEN MOTOR TREND TESTED THE DODGE QUAD CAB FOR THEIR " TRUCK OF YEAR AWARD" THE PART FAILED ON MOTOR TREND MAGAZINE. THERE HAVE BEEN NUMEROUS SERIOUS INJURIES REPORTED PERTAINING TO THESE DEFECTIVE PARTS, BUT CHRYSLER HAS DECIDED THAT THEIR BOTTOM LINE WAS MORE IMPORTANT THAN THEIR CUSTOMERS HEALTH. A RECALL NEEDS TO BE MADE FOR THESE PARTS TO STOP THESE INJURIES. I ENDED UP MISSING 3.5 MONTHS OF WORK AND MY HEALTH INSURANCE COMPANY ENDED UP PAYING OUT OVER $350,000.00 FOR THESE INJURIES. I BOUGHT THIS TRUCK IN 2003 NEW AND I DID SO IN GOOD FAITH. CHRYSLER NEEDS TO ACT IN GOOD FAITH AND REPLACE THESE PARTS AND PROTECT THEIR CUSTOMERS.
NHTSA complaint #10339633 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 50,000 milesEGG Harbor TWP, NJ
VEHICLE SPEED CONTROL
WHILE DRIVING AT DIFFERENT SPEEDS OVER 30 AND USUALLY TEMPS BELOW 50, THE ENGINE LIGHT WILL COME ON AND WILL IMMEDIATELY LOSE THROTTLE. "DEAD PEDAL" SOMETIMES THE THROTTLE WILL SURGE THEN DROP OFF OTHER TIMES WHEN SLOWING THE TRANS (AUTOMATIC) WILL START TO CHATTER AS IF A MANUAL,. I USE A STORE PURCHASED OBD COMPUTER TO RESET. GET CODES 2121, 2123 SOMETIMES 0700. THIS SOMETIMES TAKES 2-3 TIMES TO RESET. VERY UNSAFE AND DANGEROUS. THIS HAS BEEN HAPPENING FOR YEARS, NUMEROUS TIMES, USUALLY IN WINTER AT HIGHWAY SPEEDS. SOMETIMES AT INTERSECTION WHILE ACCELERATING. HAVE BEEN LOOKING FOR SOLUTION FOR YEARS!! SEE MANY OTHERS ON NET WITH SAME PROBLEM. WHY ISN'T THIS FIXED BY DODGE AND OR CUMMINS. AGAIN VERY UNSAFE!!
NHTSA complaint #11287510 — an unverified report by a vehicle owner.
at 86,725 milesGretna, LA
UNKNOWN OR OTHER
THE DASHBOARD IS FALLING APART WITH SHARP PIECES FALLING INSIDE UNDER THE DASH WHICH MAY CUT WIRES OR EVEN THE AIR BAG. IT IS VERY BRITTLE. IT CAN BE MOVING OR STATIONARY.
NHTSA complaint #11193027 — an unverified report by a vehicle owner.
at 140,000 milesWaterford, WI
VISIBILITY/WIPER
WIPERS DO WHAT THEY WANT TO, NO- OFF DONT SEAT STOP IN MIDDLE OF WINDSHIELD
NHTSA complaint #11120153 — an unverified report by a vehicle owner.
Jacksonville, NC
AIR BAGS
TAKATA RECALL / I RECEIVED THE NHTSA CAMPAIGN NUMBER: 15V312000 (AIRBAGS) FRONTAL PASSENGER AIR BAG INFLATOR HOWEVER, IN ORDER TO REPAIR THE VEHICLE THE DASHBOARD WOULD HAVE TO BE REMOVED AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO REMOVE THE EXISTING DASHBOARD WITHOUT DAMAGING THE DASHBOARD FURTHER. DODGE STATED THEY WILL NOT COVER THE PARTS NOR LABOR TO REPLACE THE DASHBOARD. THE DEALER CONTACTED WAS NATIONAL DODGE CHRYSLER JEEP RAM LOCATED AT 2223 N MARINE BLVD, JACKSONVILLE, NC 28546. I BELIEVE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND SHOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE VEHICLE CAUSED IN THE COMPLETE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONTACTED THE DEALER. SEE ATTACHED EMAILS/PICTURES.
NHTSA complaint #11102894 — an unverified report by a vehicle owner.
at 38,490 milesPine Hill, NJ
UNKNOWN OR OTHER
CRACKED DASHBOARD FOR NO REASON. CAR WAS PARKED. OPENED VEHICLE TO FIND CRACKED DASH. TOLD BY DEALERSHIP NOT THEIR PROBLEM. NEVER HAD ANY VEHICLE EVER DO THIS BEFORE. HAVE PURCHASED DODGES FOR YEARS, BUT NOW WILL NOT PURCHASE ANOTHER IF THEY DON'T OWN UP TO THEIR OBLIGATIONS.
NHTSA complaint #11041600 — an unverified report by a vehicle owner.
at 220,000 milesManville, NJ
STRUCTURE:BODY
2003 DODGE RAM QUAD CAB 4X4 HAD VEHICLE TOWED AND WHEN TOW TRUCK DRIVER HOOKED CHAINS TO FRAME RAILS TO WINCH VEHICLE ON TO TOW TRUCK THE CHAINS RIPPED THE STEEL OUT OF THE BOTTOM OF THE FRAME DO TO THE FRAME BEING ROTTED I HAVE UPLOADED PHOTOS. THIS IS A REAL SAFETY CONCERN DO TO THE FACT THE FRAME IS ENCLOSED AND THERE IS NO REAL WARNING OR SIGNS OF THE INTEGRITY OF THE REMAINING STRUCTURE OF THE FRAME. IT IS IN MY OPINION THIS NEEDS TO BE ADDRESSED AND FRAME SHOULD BE RECALLED THERE ARE MANY OTHER PEOPLE WITH THE SAME TRUCKS EVEN A LOT NEWER THAN THIS ONE BUT SAME FRAME AS MINE AND THE SAME PROBLEM THERE IS NO REASON OTHER THAN POOR ENGINEERING AND PREP OF THIS FRAME I OWN MANY OLD PIECES OF EQUIPMENT THAT ARE 30+ YEARS OLDER THAN THIS TRUCK AND NO ROT ISSUES LIKE THIS WEAR AND TEAR IS ONE THING BODY ROT ECT IS NORMAL BUT THIS IS A REAL SAFETY ISSUE THAT GIVES NO WARNING MANY OF THESE TRUCKS DRIVE DOWN THE ROAD SUCH AS MINE HAULING EQUIPMENT ECT IMAGINE 20K LBS DRIVING DOWN THE ROAD AND THE TRUCK SPLITS IN HALF DO TO THE INTERNAL FRAME ROT HOW MANY PEOPLE WILL DIE BEFORE THIS ISSUE I'D RECALLED BY CHRYSLER? TOYOTA DID IT TO THERE TRUCKS WHY SHOULDN'T DODGE PLEASE DON'T LET DODGE IGNORE THIS IT COULD BE SOMEONE IN YOUR FAMILY THAT GETS SERIOUSLY HURT OR DIES DRIVING ONE OF THESE TRUCKS OR FROM SOMEONE ELSE DRIVING ONE OF THESE TRUCKS. FYI I HAD THE PITTMAN ARM JOINT SNAP ON MY TRUCK WITH OUT WARNING IT WAS A SCARY MOMENT WHEN U LOSE STEERING I WAS LUCKY AND DIDN'T CRASH AND NO ONE GOT HURT .
NHTSA complaint #11031653 — an unverified report by a vehicle owner.
Warner Robins, GA
AIR BAGS
SO MANY OF THESE TRUCKS HAVE DASHBOARDS THAT ARE LITERALLY FALLING APART AND THE RECALL ON THE AIRBAGS CAN'T BE DONE WITHOUT THE DASHBOARDS BEING REPLACED WHICH IS ABOVE $1400.00! MY 2004 TOYOTA 4RUNNER DASHBOARD DID THE SAME THING, ONLY NOT AS EXTREME AS FALLING APART LIKE MY DODGE RAM 1500. TOYOTA DID THE RIGHT THING AND RECALLED THE DASHBOARD! THIS TRUCK WAS JUST PURCHASED FOR MY SON AND NOW THEY CAN'T AND WON'T REPLACE THE AIRBAG UNLESS WE PAY TO HAVE THE DASHBOARD REPLACED? IF THE MANUFACTURER OF DODGE DOESN'T DO THE SAME AND I OR ONE OF MY PASSENGERS IS HURT BECAUSE OF THE RECALL AIRBAG, YOU BEST BELIEVE THERE WILL BE A HUGE LAWSUIT COMING THEIR WAY!
NHTSA complaint #11004734 — an unverified report by a vehicle owner.
at 500,000 milesST Augustine, FL
STRUCTURE:BODY
THE DASHBOARD AND HVAC SYSTEM HAS CRACKED TO PIECES CAUSING THE DEFROSTERS TO BE INOPERABLE MOST OF THE TIME AND CONSTANTLY BLOWS PIECES OF PLASTIC AND FOAM OUT OF THE VENTS OCCASIONALLY GETTING IN THE DRIVER'S EYES AND NOSE CAUSING SNEEZING AND DISTRACTING IRRITATION.
NHTSA complaint #11004058 — an unverified report by a vehicle owner.
at 500,000 milesST Augustine, FL
VISIBILITY/WIPER
THE DASHBOARD AND HVAC SYSTEM HAS CRACKED TO PIECES CAUSING THE DEFROSTERS TO BE INOPERABLE MOST OF THE TIME AND CONSTANTLY BLOWS PIECES OF PLASTIC AND FOAM OUT OF THE VENTS OCCASIONALLY GETTING IN THE DRIVER'S EYES AND NOSE CAUSING SNEEZING AND DISTRACTING IRRITATION.
NHTSA complaint #11004058 — an unverified report by a vehicle owner.
at 146 milesLexington, IN
ENGINE
WHILE DRIVING THE VALVE SPRING BROKE AND DROPPED THE VALVE INTO THE CYLINDER CAUSING ENGINE DAMAGE. THIS IS A COMMON PROBLEM ON THE 5.7 HEMI ENGINE . ONE THAT DODGE IS WELL AWARE OF . THERE SHOULD BE SOME SORT OF FAVOR GIVEN ON THE MATTER . OUT OF ALL THE ENGINES I HAVE OWNED AS WELL AS WORKED ON THIS IS THE ONLY THAT HAS HAD THIS AS A COMMON FAILURE AND IT REALLY NEEDS TO BE ADDRESSED.
NHTSA complaint #10860937 — an unverified report by a vehicle owner.
Heyworth, ILCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2003 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CORN FIELD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10759976 — an unverified report by a vehicle owner.
at 130,454 milesBuckeye, AZ
STRUCTURE:BODY
THERE IS A ENTRY GRAB HANDLE MOUNTED TO THE INTERIOR DOOR POST NEAR THE WINDSHIELD INTENDED AS AN ASSIST HANDLE. MY TRUCK IS EQUIPPED WITH RUNNING BOARD TO MAKE ENTRY EASIER INTO THE TRUCK CAB. I USED THE ASSIST HANDLE WHILE GETTING INTO THE TRUCK CAB, IT PULLED LOOSE FROM THE PILLAR CAUSING ME TO NEARLY FALL FROM THE TRUCK. I WAS ABLE TO GAIN MY BALANCE AND STEP DOWN FROM THE RUNNING BOARDS WITHOUT DOING ANY INJURY. I AM OF AVERAGE HEIGHT AND WEIGHT APPROPRIATE. WHEN I EXAMINED THE HANDLE I WAS SHOCKED TO SEE THE ONLY MOUNTING INVOLVED WAS PLASTIC WITH A BOLT THROUGH IT SCREWED TO THE DOOR FRAME. THIS IN NO WAY SHOULD BE CLASSIFIED AS AN APPROPRIATE ASSIST HANDLE TO AID ONE IN THE ENTRY OF THE VEHICLE.
NHTSA complaint #10748863 — an unverified report by a vehicle owner.
at 100,000 milesPekin, IN
AIR BAGS
THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART).
NHTSA complaint #10747871 — an unverified report by a vehicle owner.
at 100,000 milesPekin, IN
UNKNOWN OR OTHER
THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART).
NHTSA complaint #10747871 — an unverified report by a vehicle owner.
at 100,000 milesPekin, IN
VISIBILITY/WIPER
THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART).
NHTSA complaint #10747871 — an unverified report by a vehicle owner.
ELK Grove, CA
STEERING
I HAVE A 2003 DODGE QUAD CAB 1500 4X2 THAT I BOUGHT NEW AND HAS ONLY 71,000 ORIGINAL MILES. I HAVE NOTICED SOME NOISE AND VIBRATION COMING FROM THE STEERING AND SUSPENSION COMING FROM THE FRONT END. I'VE RESEARCHED AND FOUND THAT CHRYSLER/DODGE HAS ISSUED A RECALL (N49, N62 AND NHTSA 13-V528) THAT DOES NOT INCLUDE MY VEHICLE BUT SHOULD BE INCLUDED AFTER FURTHER INSPECTIONS. THE PART IN QUESTION IS THE LEFT TIE ROD AND STEERING LINKAGE. NEW PARTS (CBUEN491AA. CBUEN492AA) APPARENTLY ARE READILY AVAILABLE PRIOR TO JANUARY 2014 BUT MY TRUCK HAS NOT BEEN INCLUDED IN THE RECALL AND REPAIR. DO I HAVE TO WAIT FOR THE PART TO SNAP OFF CAUSING INJURY AND DEATH TO ANYONE ESPECIALLY MEMBERS OF MY FAMILY BEFORE A RECALL IS ISSUED FOR THIS MODEL YEAR? WE'VE BEEN FORTUNATE FOR NOW THAT NOTHING HAS HAPPENED BUT WHY DOES THE CONSUMER HAVE TO EXPERIENCE A LOSS FIRST BEFORE THE MANUFACTURER TAKES HONORABLE RESPONSIBILITY? ANOTHER ISSUE AS PREVIOUSLY REPORTED BY OTHER TRUCK OWNERS IS THAT THE DASH BOARD DETERIORATES AND CRACKS AND MATERIALS FALL INTO THE AIR/DEFROST DUCTING. I HOPE FOR ACTION SOON RATHER THAN RE-ACTION AFTER THE FACT AND THE PREVENTION OF LOSS TO LIFE OR INJURIES.
NHTSA complaint #10743761 — an unverified report by a vehicle owner.
ELK Grove, CA
SUSPENSION
I HAVE A 2003 DODGE QUAD CAB 1500 4X2 THAT I BOUGHT NEW AND HAS ONLY 71,000 ORIGINAL MILES. I HAVE NOTICED SOME NOISE AND VIBRATION COMING FROM THE STEERING AND SUSPENSION COMING FROM THE FRONT END. I'VE RESEARCHED AND FOUND THAT CHRYSLER/DODGE HAS ISSUED A RECALL (N49, N62 AND NHTSA 13-V528) THAT DOES NOT INCLUDE MY VEHICLE BUT SHOULD BE INCLUDED AFTER FURTHER INSPECTIONS. THE PART IN QUESTION IS THE LEFT TIE ROD AND STEERING LINKAGE. NEW PARTS (CBUEN491AA. CBUEN492AA) APPARENTLY ARE READILY AVAILABLE PRIOR TO JANUARY 2014 BUT MY TRUCK HAS NOT BEEN INCLUDED IN THE RECALL AND REPAIR. DO I HAVE TO WAIT FOR THE PART TO SNAP OFF CAUSING INJURY AND DEATH TO ANYONE ESPECIALLY MEMBERS OF MY FAMILY BEFORE A RECALL IS ISSUED FOR THIS MODEL YEAR? WE'VE BEEN FORTUNATE FOR NOW THAT NOTHING HAS HAPPENED BUT WHY DOES THE CONSUMER HAVE TO EXPERIENCE A LOSS FIRST BEFORE THE MANUFACTURER TAKES HONORABLE RESPONSIBILITY? ANOTHER ISSUE AS PREVIOUSLY REPORTED BY OTHER TRUCK OWNERS IS THAT THE DASH BOARD DETERIORATES AND CRACKS AND MATERIALS FALL INTO THE AIR/DEFROST DUCTING. I HOPE FOR ACTION SOON RATHER THAN RE-ACTION AFTER THE FACT AND THE PREVENTION OF LOSS TO LIFE OR INJURIES.
NHTSA complaint #10743761 — an unverified report by a vehicle owner.
Crystal River, FL
AIR BAGS
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V354000 (AIRBAG) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10678916 — an unverified report by a vehicle owner.
at 165,000 milesCrestwood, KY1 injured
STRUCTURE
DRIVER WAS USING GRAB BAR TO PULL SELF UP INTO VEHICLE WHEN THE GRAB BAR BROKE SUDDENLY AND PULLED OUT OF THE VEHICLE WITHOUT WARNING. THIS CAUSED DRIVER TO FALL AND SUFFER A FRACTURED HAMATE BONE IN THE WRIST AND CHRONIC SHOULDER PAIN. INJURIES REQUIRE SURGERY AND ARE NOT YET HEALED.
NHTSA complaint #10676357 — an unverified report by a vehicle owner.
at 168,000 milesMidwest City, OK
STRUCTURE
THE DASH IS FALLING APART. IT BEGAN LAST SUMMER AND PIECES ARE FALLING INTO THE AIR CONDITIONER VENTS. CHEAP MATERIAL USED FOR THE DASH BOARD.
NHTSA complaint #10653518 — an unverified report by a vehicle owner.
at 85,500 milesSpokane, WA
SEAT BELTS
THE PLASTIC TENSION DEVICE ON THE SEAT BELTS (BUCKLE END) ARE BREAKING OFF. THIS IS OF MOST IMPORTANCE WITH MY CHILD SAFETY SEATS. IT DOES NOT ALLOW FOR THE SEATS TO STAY IN PLACE AS THEY LOOSEN UP IN JUST ONE SHORT TRIP. THIS AFFECTS THE SAFETY, SECURITY AND LIFE OF MY CHILDREN. THIS NEEDS TO BE REPAIRED RIGHT AWAY.
NHTSA complaint #10632509 — an unverified report by a vehicle owner.
at 82,100 milesSpokane, WA
AIR BAGS
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT.
NHTSA complaint #10632508 — an unverified report by a vehicle owner.
at 88,563 milesSpokane, WA
ELECTRICAL SYSTEM
MY PASSENGER DOORS, FRONT AND REAR, WILL NOT FUNCTION WITH THE POWER LOCK AND THE WINDOWS CAN ONLY BE ROLLED DOWN FROM THE DRIVERS CONTROLS. THIS IS A SAFETY CONCERN TO ME AS IT WILL MAKE IT DIFFICULT OR IMPOSSIBLE FOR SOMEONE TO QUICKLY GET OUT OF THE VEHICLE IF THEY NEED TO BAIL OUT, OR GET OUT IN THE EVENT OF AN ACCIDENT. IF THE DRIVER BECAME ILL HAD A MEDICAL EMERGENCY, PASSENGERS WOULD BE UNABLE TO GET OUT OF THE VEHICLE. THE ELECTRICAL WIRES IN THE DOOR HARNESSES HAVE BROKEN AND CAUSED THE ISSUE TO OCCUR.
NHTSA complaint #10632512 — an unverified report by a vehicle owner.
at 82,100 milesSpokane, WA
STRUCTURE
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT.
NHTSA complaint #10632508 — an unverified report by a vehicle owner.
at 82,100 milesSpokane, WA
VISIBILITY/WIPER
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT.
NHTSA complaint #10632508 — an unverified report by a vehicle owner.