2005 Dodge Sprinter 2500 problems

UNKNOWN OR OTHER

I own a 2005 Dodge Sprinter with open emissions recall T21. I have contacted three authorized Dodge/Chrysler dealerships to have recall T21 completed. All three dealerships refused to perform the recall because they stated they do not have the required equipment to complete the ECU reprogramming. As a result, I am unable to have the open recall completed despite multiple attempts. The manufacturer is failing to provide a reasonable means to complete the recall. I request that NHTSA investigate this issue and require Stellantis to ensure that authorized dealerships have the necessary equipment to perform recall T21.

NHTSA complaint #11754104 — an unverified report by a vehicle owner.

ENGINE

I own a 2005 Dodge Sprinter with open emissions recall T21. I have contacted three authorized Dodge/Chrysler dealerships to have recall T21 completed. All three dealerships refused to perform the recall because they stated they do not have the required equipment to complete the ECU reprogramming. As a result, I am unable to have the open recall completed despite multiple attempts. The manufacturer is failing to provide a reasonable means to complete the recall. I request that NHTSA investigate this issue and require Stellantis to ensure that authorized dealerships have the necessary equipment to perform recall T21.

NHTSA complaint #11754104 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

See attached document for complaint.

NHTSA complaint #11688200 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2005 Dodge Sprinter 2500. The contact stated that the vehicle failed to start. The vehicle failed to restart. The check engine warning light was illuminated. The contact stated that he watched a YouTube video and changed the fuel pressure sensor, but the failure recurred. The contact checked the wire harness, which was fine and pristine. There was a perturbing section on the manifold, and the two wires were cut. The wire webbing was frayed due to rubbing. The local dealer was contacted, who informed him there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 252,858.

NHTSA complaint #11625514 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE THE VEHICLE. THE DEALER, MERCEDES-BENZ OF MIAMI (1200 NW 167TH STREET, MIAMI, FL 33169, (305)707-0147) WAS CONTACTED HOWEVER, THE CONTACT HAD NOT YET RECEIVED A CALLBACK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT. THE FAILURE MILEAGE WAS 228,976. INVALID VIN.

NHTSA complaint #11350377 — an unverified report by a vehicle owner.

ENGINE

WE LOOSE POWER WHILE DRIVING. THE CAUSE IS THE FAILING OF THE TURBO RESONATOR. MERCEDES RECOMMENDS A PLASTIC REPLACEMENT PART FOR THE TURBO RESONATOR. WE HAVE REPLACED THREE OF THESE. THE PART IS TWO-PIECE AND THE SEAM FAILS. IT IS LOCATED BETWEEN THE RADIATOR AND THE ENGINE. IT'S HOT THERE. THERE IS AN ALUMINUM PART AVAILABLE THAT SEEMS TO FUNCTION WITHOUT PROBLEMS. I'VE CALLED MB AND THEY CAN'T DO ANYTHING FOR ME UNLESS I TAKE IT BACK TO THE DEALERS. I'VE NOT HEARD GOOD NEWS ABOUT OUR LOCAL DEALERSHIP AND DO HAVE A GREAT MECHANIC. I'D LIKE MB TO AT LEAST CONFIRM MY PROBLEM AND MANY OTHERS AS I READ THAT THIS PLASTIC PART HAS CAUSED PROBLEMS IN THE 2004, 2005, 2006, & 2007'S. IF THE PART FAILS, WE LOOSE POWER AND COULD BE REAR ENDED. ALSOWHAT MATERIAL ARE THEY USING IN THE 2008'S?? WOULD YOU PLEASE CHECK THE INTERNET ABOUT THE "TURBO RESONATOR" AND THINK OF A RECALL BEFORE SOMEONE DIES?

NHTSA complaint #11019587 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2005 DODGE SPRINTER 2500. THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE WHERE IT WAS OBSERVED BY THE TECHNICIANS THAT THERE WAS EXCESSIVE CORROSION UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HUNTINGTON BEACH CHRYSLER, DODGE, JEEP, RAM LOCATED ON 16701 BEACH BLVD, HUNTINGTON BEACH, CA) WHO INFORMED THE CONTACT TO REACH OUT TO THE MANUFACTURER TO FILE A CASE. THE VEHICLE WAS NOT REPAIRED FOR THE CORROSION. THE MANUFACTURER PROVIDED CASE NUMBER: 31763746 AND FORMS FOR THE CONTACT TO FILL OUT AND SUBMIT PICTURES. THE MANUFACTURER STATED THAT THEY WOULD GET BACK IN TOUCH WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

NHTSA complaint #10993697 — an unverified report by a vehicle owner.

SEAT BELTS

THE PASSENGER PULLED THE SEAT BELT ACROSS HER AND CLICKED INTO THE END MOUNT PIECE. THE END MOUNT PIECE CAME BACK WITH THE SEAT BELT EXPOSING 2 CABLE PIECES THAT HAD BROKEN OFF THE MOUNTING PLATE. THIS SHOWED THAT THE 2 CABLES MUST HAVE BROKEN FROM FATIGUE OVER SOME TIME AND WOULD HAVE BEEN DISASTROUS IN THE EVENT OF AN ACCIDENT. THE DRIVER?S SIDE MOUNT WAS INSPECTED AND SHOWED NO FATIGUE OR FRAYING OF THE CABLES. I BROUGHT THE BROKEN END MOUNT PIECE TO THE ST CLAIR SHORES MI MERCEDES DEALER PARTS DEPARTMENT AND THE MOUNT PIECE DID NOT MATCH THE FACTORY INFORMATION. THE BROKEN END MOUNT COULD NOT BE LOCATED IN THE UNITED STATES AND HAD TO BE ORDERED FROM GERMANY. THIS VAN WAS ORIGINALLY BUILT IN GERMANY AS A DODGE SPRINTER AND MODIFIED BY ROADTREK CANADA INTO AN RV. HOWEVER THERE WAS NO INDICATION OF ANY MODIFICATION TO THE FRONT 2 SEATS OR SEAT BELTS. THE FRONT SEAT BELT HAVE MERCEDES PART NUMBER MARKINGS ON THEM.

NHTSA complaint #10614432 — an unverified report by a vehicle owner.

ENGINE

THE TURBO RESONATOR CAME APART AND COMPLETELY SHUT DOWN THE TURBO, RESULTING IN COMPLETE LOSS OF POWER ON THE FREEWAY. VERY UNSAFE AND HAVE FOUND THAT THIS IS A COMMON PROBLEM, BUT DODGE WILL NOT DO ANYTHING ABOUT IT. A GOOGLE SEARCH ONLINE WILL ATLEAST TO THIS FACT AND IT IS VERY DANGEROUS. I WAS ON THE FREEWAY WHEN THIS HAPPENED AND WHEN YOU LOOSE ALL POWER AT ONCE IT MAKES FOR A VERY UNSAFE SITUATION FOR EVERYONE AROUND AND BEHIND YOU AS THERE IS NO WAY TO ACCELERATE TO GET TO THE SIDE OF THE ROAD, ONLY ABLE TO COAST. PLEASE MAKE SURE THIS PROBLEM IS DOCUMENTED. *TR

NHTSA complaint #10475984 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE TURBO RESONATOR CAME APART AND COMPLETELY SHUT DOWN THE TURBO, RESULTING IN COMPLETE LOSS OF POWER ON THE FREEWAY. VERY UNSAFE AND HAVE FOUND THAT THIS IS A COMMON PROBLEM, BUT DODGE WILL NOT DO ANYTHING ABOUT IT. A GOOGLE SEARCH ONLINE WILL ATLEAST TO THIS FACT AND IT IS VERY DANGEROUS. I WAS ON THE FREEWAY WHEN THIS HAPPENED AND WHEN YOU LOOSE ALL POWER AT ONCE IT MAKES FOR A VERY UNSAFE SITUATION FOR EVERYONE AROUND AND BEHIND YOU AS THERE IS NO WAY TO ACCELERATE TO GET TO THE SIDE OF THE ROAD, ONLY ABLE TO COAST. PLEASE MAKE SURE THIS PROBLEM IS DOCUMENTED. *TR

NHTSA complaint #10475984 — an unverified report by a vehicle owner.

WHEELS

2005 DODGE SPRINTER (84857 MILES) HAD EMERGENCY BRAKE WORKED ON AT DEALER. APPROXIMATELY 187 MILES AND ROUGHLY 45-50 HOURS LATER THE REAR WHEEL ON THE DRIVER'S SIDE OF VEHICLE FELL OFF. FOUR OF FIVE LUG BOLTS WERE MISSING. THE FIFTH LUG NUT WAS STILL ATTACHED, BUT BADLY BENT. HEAD OF SERVICE DEPARTMENT SAID IT WAS COMMON KNOWLEDGE THAT ALUMINUM RIMS AND STEEL WHEELS WERE INCOMPATIBLE AND THIS WAS THE REASON FOR THE TIRE FALLING OFF. THE SPRINTER HAD BEEN MAINTAINED SOLELY BY THE DEALER FOR NINETY PERCENT OF IT'S HISTORY COVERING FOUR YEARS AND APPROXIMATELY 80,000 MILES. DEALER DENIED ANY RESPONSIBILITY FOR INFORMING ME OF THIS POTENTIAL PROBLEM AND REFUSED TO PAY FOR ANY OF THE DAMAGE CAUSED BY THE FAILURE OF THE WHEEL. I PAID TO HAVE STEEL RIMS REPLACE THE ALUMINUM ONES. THE ALUMINUM RIMS, AND REMAINING LUG BOLTS ARE IN MY POSSESSION.

NHTSA complaint #10403880 — an unverified report by a vehicle owner.

WHEELS

I HAVE OWNED THIS 2005 DODGE SPRINTER FOR OVER A YEAR AND HAVE HAD 4 FLAT TIRES DUE TO VALVE STEM FAILURES (IT IS SITTING IN MY PARKING LOT RIGHT NOW WITH A FLAT FRONT DRIVERS TIRE) THE VALVE STEM BULGES AND SPITS OUT AIR AS SOON AS I FILL IT. I CAN FEEL THE LEAK AND SEE THE STEM BULGE WHEN TRY TO PUT AIR IN THE TIRE . I HAVE SEEN OTHER SPRINTERS WITH THIS PROBLEM MERCEDES RECALLED 2004 SPRINTER FOR THIS PROBLEM BUT IT IS OBVIOUS THAT MORE VEHICLES ARE AFFECTED. THIS IS A VERY DANGEROUS SITUATION IF THEY WERE TO FAIL ON A LOADED VEHICLE AT HIGHWAY SPEEDS.

NHTSA complaint #10343745 — an unverified report by a vehicle owner.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

I HAVE OWNED THIS 2005 DODGE SPRINTER FOR OVER A YEAR AND HAVE HAD 4 FLAT TIRES DUE TO VALVE STEM FAILURES (IT IS SITTING IN MY PARKING LOT RIGHT NOW WITH A FLAT FRONT DRIVERS TIRE) THE VALVE STEM BULGES AND SPITS OUT AIR AS SOON AS I FILL IT. I CAN FEEL THE LEAK AND SEE THE STEM BULGE WHEN TRY TO PUT AIR IN THE TIRE . I HAVE SEEN OTHER SPRINTERS WITH THIS PROBLEM MERCEDES RECALLED 2004 SPRINTER FOR THIS PROBLEM BUT IT IS OBVIOUS THAT MORE VEHICLES ARE AFFECTED. THIS IS A VERY DANGEROUS SITUATION IF THEY WERE TO FAIL ON A LOADED VEHICLE AT HIGHWAY SPEEDS.

NHTSA complaint #10343745 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

SPRINTER VAN STALLS DURING DECELERATION 2005 SPRINTER VAN WITH DUAL A/C STALLS WHEN BOTH A/C ARE ON AND DECELERATING. HAPPENS DURING SUMMER MONTHS DODGE HAS A FIX WITH A SERVICE BULLETIN BUT ONLY IF UNDER WARRANTY.

NHTSA complaint #10335098 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

TURBO RESONATOR CHAMBER FAILURE. RESULTING IN LOSS OF BOOST AND POWER.

NHTSA complaint #10277398 — an unverified report by a vehicle owner.

STRUCTURE

TL*THE CONTACT OWNS A 2005 DODGE SPRINTER. WHILE DRIVING APPROXIMATELY 61 MPH, THE CONTACT HEARD A LOUD RATTLING NOISE UNDERNEATH THE VEHICLE. UPON FURTHER INSPECTION, HE NOTICED THAT THE CRANKSHAFT HARMONIC BALANCED BOLT WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THE CONTACT WOULD HAVE TO REPLACE THE BOLT AT HIS EXPENSE. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. HE HAS PICTURES OF THE FAILED COMPONENT. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

NHTSA complaint #10267734 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

TL*THE CONTACT OWNS A 2005 DODGE SPRINTER 3500. WHILE DRIVING APPROXIMATELY 70 MPH THE TURBO RESONATOR CAUSED THE VEHICLE TO DECELERATE. THERE WERE NO PRIOR WARNING SIGNS WHICH AS A CONSEQUENCE INCREASED THE RISK OF A SERIOUS CRASH AND INJURY. THE DEALER REPLACED THE TURBO RESONATOR FOUR TIMES. ALL ATTEMPTS TO REPAIR THE FAILURE HAVE BEEN UNSUCCESSFUL. A TECHNICIAN SPECULATED THT POOR QUALITY AND EXCESSIVE HEAT EXPOSURE CAUSED THE COMPONENT TO FAIL. THE FAILURE MILEAGE WAS 2,336 AND THE CURRENT MILEAGE WAS 25,000.UPDATED 5/6/09 *CN UPDATED 05/08/09.

NHTSA complaint #10266606 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2005 DODGE SPRINTER 3500 SC. THE CONTACT NOTICED ISSUES WITH THE TURN SIGNALS ON HIS VEHICLE. THE MULTI-FUNCTION SWITCH ON THE STEERING COLUMN THAT CONTROLLED THE EXTERIOR LIGHTING WAS THE CAUSE OF THE FAILURE. THE OTHER EXTERIOR LIGHTING FUNCTIONED CORRECTLY, BUT THE TURN SIGNALS BECAME INOPERATIVE. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES FOR THE ISSUE. THE FIRST TIME THE SWITCH WAS REPLACED, BUT THE FAILURE REMAINED. THE SECOND TIME, IN NOVEMBER OF 2006, THE DEALER COULD NOT REPAIR THE ISSUE. THE MOST RECENT VISIT, IN APRIL OF 2007, AN OUTSIDE SOURCE BOUGHT AND REPLACED THE SWITCH. THE CONTACT PROVIDED THE DEALER WITH THE RECEIPT AND THEY PROVIDED REIMBURSEMENT. IN NOVEMBER OF 2007, THE SWITCH FAILED AGAIN. THE PART WAS ON BACKORDER AND THE CONTACT WAITED MORE THAN 11 MONTHS FOR IT TO BECOME AVAILABLE. THE DEALER STATED THAT THE PART WOULD COST $204. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUTSIDE OF THE WARRANTY; THEREFORE, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 49,400 AND FAILURE MILEAGE WAS APPROXIMATELY 12,000.

NHTSA complaint #10256561 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

TL*- THE CONTACT STATED VEHICLE LOST THE ABILITY TO ACCELERATE ON 05/22/06. THE CONTACT STATED THAT THIS WAS A CLEAR DAY AND THE ROAD CONDITIONS WERE GOOD. WAS DRIVING AT 70 MPH ON THE HIGHWAY ANDTHE VEHICLE STARTED LOSING SPEED. THE VEHICLE'S SPEED WENT DOWN TO 30-35 MPH, AND THE CHECK ENGINE LIGHT TURNED ON. THE CONTACT S PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF, AND STARTED IT BACK UP. THE VEHICLE WENT BACK TO 70-75 MPH FOR ABOUT 3 MILES AND STARTED LOSING POWER AGAIN. THIS HAPPENED FOR ABOUT 100 MILES, THE VEHICLE WOULD LOOSE SPEED, HE' PULLED TO SIDE OF ROAD AND THE CHECK ENGINE LIGHT WOULD COME ON, AND HE RESTARTED THE VEHICLE WHICH WOULD GO 70 MPH AGAIN. THE CONTACT STATED THAT THE REPAIR ORDER SITED THE TURBO RESONATOR AS THE CAUSE OF THE FAILURE.*AK UPDATED 1/29/2007 - (TURBO RESONATOR # 05137154AA)

NHTSA complaint #10178294 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH IN HEAVY TRAFFIC, THE VEHICLE LOST POWER. THE VEHICLE WENT INTO LIMP HOME MODE AND WAS LATER DRIVEN TO THE DEALER WHO REPLACED THE RESONATOR IN THE TURBO. *AK UPDATED 09/15/06.

NHTSA complaint #10165957 — an unverified report by a vehicle owner.