Owners have filed 31 complaints
about the 2007 Dodge Sprinter 2500 with NHTSA between 2007 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 4 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Dodge Sprinter 2500. 50 means typical for this
model; 100 means roughly double.
Severity — 67
12.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 62
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Dodge Sprinter 2500
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2007 Dodge Sprinter 2500
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
825.8%
Median failure at 115,000 miles
Electrical System
619.4%
0 crashes, 2 fires · median 42,687 mi
Engine & Cooling
619.4%
Median failure at 9,800 miles
Fuel & Propulsion
412.9%
Median failure at 35,000 miles
Body & Structure
39.7%
0 crashes, 1 fires · median 42,687 mi
Lights
26.5%
0 crashes, 1 fires · median 46,343 mi
Windows, Mirrors & Wipers
13.2%
Median failure at 212,735 miles
Brakes
13.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
29.1%
1,000 – 9,999 miles
418.2%
10,000 – 24,999 miles
14.5%
25,000 – 49,999 miles
522.7%
50,000 – 74,999 miles
14.5%
75,000 – 99,999 miles
14.5%
100,000 – 149,999 miles
29.1%
150,000+ miles
627.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2007peak 5Jul 2023
NHTSA investigations into the 2007 Dodge Sprinter 2500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2007 Dodge Sprinter 2500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200814938 units in Canada
Other
On certain vehicles, C-pillar head impact protection pads were omitted during vehicle assembly. This could increase the risk of injury to rear seat occupants during a crash. Correction: Dealers will inspect and, if required, install head impact protection pads.
Recall 2008011918 units in Canada
Engine
On certain vehicles equipped with a 3.0L diesel engine, the crankshaft sensor may fail, causing the engine to stall. Engine stalling would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will replace the crankshaft sensor.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 42,687 milesSpring, TXFire
EXTERIOR LIGHTING
MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF.
NHTSA complaint #10473814 — an unverified report by a vehicle owner.
at 42,687 milesSpring, TXFire
STRUCTURE:BODY
MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF.
NHTSA complaint #10473814 — an unverified report by a vehicle owner.
at 42,687 milesSpring, TXFire
ELECTRICAL SYSTEM
MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF.
NHTSA complaint #10473814 — an unverified report by a vehicle owner.
at 7,100 milesSouthgate, MIFire
ELECTRICAL SYSTEM:WIRING
2007 DODGE RAM PICK UP TRUCK LONG HORN ,I WAS GOING TO WORK ON THE HIGHWAY AND MY BACK RIGHT DOOR CAUGHT ON FIRE, I PULLED OVER AND THE TRUCK WAS FULL OF FIRE AND SMOKE, I PUT IT OUT WITH MY SHIRT AND POURED WATER ON IT.
NHTSA complaint #10199021 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
San Jose, CA
AIR BAGS
The contact owns a 2007 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11533108 — an unverified report by a vehicle owner.
at 212,735 milesBothell, WA
ELECTRICAL SYSTEM
WHILE IN MOTION THE VEHICLES WIPER MOTOR STOPPED WORKING. AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE MAIN WIRING HARNESS HAD FAILED AND SEVERAL ELECTRICAL CONDUCTORS HAD MELTED AWAY THEIR PROTECTIVE COATING CAUSING SEVERAL SYSTEMS TO SHORT OUT AND STOP WORKING. THIS ALSO CAUSED THE WIPER MOTOR TO PREMATURELY FAIL. WIPER MOTOR WAS REPLACED HOPING THAT IT WOULD STILL WORK AFTER THE EXPOSED WIRING WAS CUT BACK AND NEW WIRING WAS SPLICED IN. HOWEVER THE WIRING HARNESS CONTINUED TO WEAR DOWN AND THE WIPER MOTOR ELECTRICAL CIRCUIT HAS COMPLETELY SHORTED OUT.
NHTSA complaint #11060723 — an unverified report by a vehicle owner.
at 212,735 milesBothell, WA
ENGINE
WHILE IN MOTION THE VEHICLES WIPER MOTOR STOPPED WORKING. AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE MAIN WIRING HARNESS HAD FAILED AND SEVERAL ELECTRICAL CONDUCTORS HAD MELTED AWAY THEIR PROTECTIVE COATING CAUSING SEVERAL SYSTEMS TO SHORT OUT AND STOP WORKING. THIS ALSO CAUSED THE WIPER MOTOR TO PREMATURELY FAIL. WIPER MOTOR WAS REPLACED HOPING THAT IT WOULD STILL WORK AFTER THE EXPOSED WIRING WAS CUT BACK AND NEW WIRING WAS SPLICED IN. HOWEVER THE WIRING HARNESS CONTINUED TO WEAR DOWN AND THE WIPER MOTOR ELECTRICAL CIRCUIT HAS COMPLETELY SHORTED OUT.
NHTSA complaint #11060723 — an unverified report by a vehicle owner.
at 212,735 milesBothell, WA
VISIBILITY/WIPER
WHILE IN MOTION THE VEHICLES WIPER MOTOR STOPPED WORKING. AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE MAIN WIRING HARNESS HAD FAILED AND SEVERAL ELECTRICAL CONDUCTORS HAD MELTED AWAY THEIR PROTECTIVE COATING CAUSING SEVERAL SYSTEMS TO SHORT OUT AND STOP WORKING. THIS ALSO CAUSED THE WIPER MOTOR TO PREMATURELY FAIL. WIPER MOTOR WAS REPLACED HOPING THAT IT WOULD STILL WORK AFTER THE EXPOSED WIRING WAS CUT BACK AND NEW WIRING WAS SPLICED IN. HOWEVER THE WIRING HARNESS CONTINUED TO WEAR DOWN AND THE WIPER MOTOR ELECTRICAL CIRCUIT HAS COMPLETELY SHORTED OUT.
NHTSA complaint #11060723 — an unverified report by a vehicle owner.
at 105,000 milesAlbuquerque, NM
AIR BAGS
TAKATA RECALL LARRY H MILLER DODGE (ALBUQUERQUE) IN THE LAST TWO MONTHS HAS HAD MY 2007 SPRINTER FOR A MONTH TO TRY TO REPLACE THE TAKATA PASSENGER AIRBAG. I NEEDED THE SPRINTER BACK SO I WENT TO COLORADO AND WHEN I GOT BACK, I WENT TO THE DEALERSHIP TODAY. WHAT THEY TOLD ME WAS THAT THEY NEED A DIFFERENT (NEW) WIRING HARNESS AND THAT IS UNAVAILABLE. THEY TOLD ME TO COMPLAIN TO CHRYSTLER, WHICH I WILL DO, BUT I WILL ALSO COMPLAIN TO YOU. THEY REFUSE TO DO ANYTHING MORE. I AM ATTACHING THE PAPERWORK THEY GAVE ME
NHTSA complaint #11014244 — an unverified report by a vehicle owner.
Beach Park, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10861716 — an unverified report by a vehicle owner.
Fort Collins, CO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10860064 — an unverified report by a vehicle owner.
Colorado Springs, CO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10855719 — an unverified report by a vehicle owner.
Dublin, NH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/16*LJ THE CONSUMER RECEIVED TWO SAFETY RECALLS AT DIFFERENT TIMES. ONE FOR THE PASSENGER AND DRIVER SIDE. UPDATED 06/09/16.
NHTSA complaint #10855079 — an unverified report by a vehicle owner.
at 125,000 milesVonore, TN
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 125,000.....UPDATED 07/05/16
NHTSA complaint #10855085 — an unverified report by a vehicle owner.
SAN Louis Obispo, CA
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/23/2016*JS UPDATED 05/23/18
NHTSA complaint #10785718 — an unverified report by a vehicle owner.
at 75,000 milesKirkland, WA
STRUCTURE:BODY
ROOF OF THE SPRINTER VAN IS LEAKING WATER INTO THE INTERIOR. LARGE SECTIONS OF THE SEALING MATERIAL BETWEEN PANELS ON THE EXTERIOR ROOF HAS BECOME CRACKED AND IS PEALING UP NEAR THE REAR OF THE ROOF. THIS ALLOWS WATER TO LEAK INTO THE VEHICLE CAUSING RUST AT THE SEAMS, AND ELSEWHERE?
NHTSA complaint #10649364 — an unverified report by a vehicle owner.
at 152,340 milesNorthridge, CA
ELECTRICAL SYSTEM
DRIVING ON HWY I FELT A SUDDEN LOSS OF POWER/ NO BOOST. ON EMPTY CARGO I COULDN'T MAKE IT OVER 55-65 MPH.
NHTSA complaint #10504284 — an unverified report by a vehicle owner.
at 152,340 milesNorthridge, CA
ENGINE
DRIVING ON HWY I FELT A SUDDEN LOSS OF POWER/ NO BOOST. ON EMPTY CARGO I COULDN'T MAKE IT OVER 55-65 MPH.
NHTSA complaint #10504284 — an unverified report by a vehicle owner.
at 152,340 milesNorthridge, CA
FUEL/PROPULSION SYSTEM
DRIVING ON HWY I FELT A SUDDEN LOSS OF POWER/ NO BOOST. ON EMPTY CARGO I COULDN'T MAKE IT OVER 55-65 MPH.
NHTSA complaint #10504284 — an unverified report by a vehicle owner.
at 42,687 milesSpring, TXFire
EXTERIOR LIGHTING
MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF.
NHTSA complaint #10473814 — an unverified report by a vehicle owner.
at 42,687 milesSpring, TXFire
STRUCTURE:BODY
MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF.
NHTSA complaint #10473814 — an unverified report by a vehicle owner.
at 42,687 milesSpring, TXFire
ELECTRICAL SYSTEM
MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF.
NHTSA complaint #10473814 — an unverified report by a vehicle owner.
at 50,000 milesLongwood, FL
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VOLTAGE CAUSED THE HEADLIGHT TO FAIL AND THE HEADLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 01/04/12*BF THE CONSUMER STATED THE FAILURE OCCURRED TWICE. UPDATED 01/09/12
NHTSA complaint #10435716 — an unverified report by a vehicle owner.
Columbus, OH
ENGINE AND ENGINE COOLING
2007 DODGE SPRINTER I HAVE HAD 3 OF THESE VANS THAT HAVE HAD THIER SWIREL VALVES (INTAKE MANIFOLD) GO BAD.WHEN THIS HAPPENS THE VAN HAS NO POWER AND IS UNSAFE TO DRIVE. I WAS TOLD BY THE DEALER THIS HAPPENS ALL THE TIME.
NHTSA complaint #10410398 — an unverified report by a vehicle owner.
at 9,310 milesRowland Heights, CA
ENGINE AND ENGINE COOLING
I LEFT FOR VACATION OCTOBER 15, 2010 AND HAVE A LOSS OF POWER , CAN'T GO OVER 55MPH, WHICH IS GOOD FOR SAVING DIESEL FUEL BUT NOT FOR WANTING TO GET TO MY VACATION PLACE. THIS SPRINTER HAS ONLY 9,300 MILES ON IT.
NHTSA complaint #10362704 — an unverified report by a vehicle owner.
at 4,890 milesNewport Beach, CA
ENGINE AND ENGINE COOLING
DRIVING FREEWAY AT 70MPH, ALL OF A SUDDEN THE ENGINE DOES WHAT SEEMS LIKE A STALL, QUICKLY DROPPING DOWN TO 35MPH AND CONTINUES TO SLOW DOWN AS WE MANEUVERED TO SIDE IF ROAD. THIS WAS VERY CLOSE TO CAUSING THE SEMI TRUCKS BEHIND US TO REAR-END US. WE PULLED OVER, DRIVING OFF THE FREEWAY AT 15MPH WITH HAZARDS ON. STOPPED AT A TRUCK STOP (I AM A FEMALE HERE, SO SAFETY WAS A CONCERN) AND PROCEEDED TO TALK TO INSURANCE COMPANY/TRY TO FIND A DODGE DEALERSHIP WHO ACTUALLY COULD "WORK" ON THESE SPECIFIC SPRINTER ENGINES. AFTER MUCH TROUBLE, END RESULT IS THE VEHICLE ENDS UP AT A CERTIFIED DODGE DEALERSHIP WHO IS VERY AWARE OF THIS COMMON PROBLEM AMONG SPRINTERS (DEALS WITH THIS SAME ISSUE CONSTANTLY). IT IS THE TURBO RESONATOR THAT IS A FAULTY PLASTIC PIECE THAT OFTEN AND FREQUENTLY BREAKS ON THESE VEHICLES. THE ONLY THING THE DEALERSHIP CAN DO "UNDER WARRANTY" IS REPLACE THE FAULTY PIECE WITH A NEW, SAME, WILL ULTIMATELY CAUSE THE SAME PROBLEM AGAIN, PLASTIC PIECE! WHY IT HAS NOT BEEN CORRECTED/RECALLED BY DODGE OR MERCEDES IS OUTRAGEOUS AND IS UNACCEPTABLE. THIS VEHICLE PUT ME AND MY FAMILY AT GREAT RISK BECAUSE OF SOMETHING THAT CAN BE CORRECTED, A $5 PIECE OF PLASTIC!?! I WOULD HATE TO HAVE A FAMILY MEMBER WRITING THIS FOR ME BECAUSE OF A PREVENTABLE ACCIDENT OCCURRING, SO I ASK, PLEASE LOOK INTO THIS. I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE, I HAVE SEEN TONS OF SPRINTER OWNERS WITH THE EXACT PROBLEM. THANK YOU FOR YOUR TIME.
NHTSA complaint #10362323 — an unverified report by a vehicle owner.
at 14,000 milesStudio City, CA
STRUCTURE
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE ATTEMPTING TO ENTER THE VEHICLE THE CONTACT NOTICED THAT THE SAFETY CUSHION ON THE CENTER POST HAD FALLEN OFF OF THE POST. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000.
NHTSA complaint #10348326 — an unverified report by a vehicle owner.
at 300 milesStudio City, CA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING AT HIGH SPEEDS. THERE WAS NO POWER BRAKES OR POWER STEERING WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE DRIVER WAS ALMOST INJURED AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
NHTSA complaint #10346383 — an unverified report by a vehicle owner.
at 300 milesStudio City, CA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING AT HIGH SPEEDS. THERE WAS NO POWER BRAKES OR POWER STEERING WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE DRIVER WAS ALMOST INJURED AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
NHTSA complaint #10346383 — an unverified report by a vehicle owner.