54 of the
189 complaints filed about the Dodge Sprinter 2500
are about the airbag system —
29% of everything owners reported.
The worst model year for it is 2008.
The recalls are for 2016-2015 airbags component. I had called every dodge dealership within my 50miles distance and mercedes benz and they dont have the part to perform the repair or they mention they have no space for the vehicle. There never been any accidents. Its just a recall from Mercedes/mopar
NHTSA complaint #11609863 — an unverified report by a vehicle owner.
I have a Mercedes Sprinter Van that has a Dodge Vin number and no one wants to provide the replacement of the Airbag in the vehicle. Mercedes says its a Dodge and the Dodge Dealership in Freehold said they can not work on it since it has a Mercedes Emblem on it.
NHTSA complaint #11559482 — an unverified report by a vehicle owner.
The contact owns a 2007 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11533108 — an unverified report by a vehicle owner.
I am reaching out for assistance in resolving a passenger air bag issue in my 2008 Dodge Sprinter RV (Case 84229129 for codes R49 and S14). Fiat/Chrysler(FCA) notified us of a recall associated with both the driver and passenger airbags in September, 2022. We took the vehicle to Bob Brady Chrysler in Decatur, IL for service at FCA’s recommendation. The driver side air bag was replaced without incident. After ten days, Bob Brady advised us they could not complete the repairs and would need to ‘open a Star case’ for escalation. I contacted FCA and was advised they would assist me in finding another dealer to fix the passenger air bag and opened case 84226749 within 5 days on opening the case. We went and picked up the vehicle. The paper work at the time of pick up clearly states, “…with codes present in the vehicle, there is the possibility that in the event of an accident, the airbags may not deploy.” FCA did not respond to the opened case and when we reached back out to them, we were advised the case was closed. Their records indicate both passenger and driver airbags have been repaired and are in working order. When I disputed this, FCA further advised I would need to readdress with Bob Brady as another dealer would not be available to complete the repairs. The SRS warning light remains on within the vehicle. I have attempted contact with Bob Brady’s service manager on several occasions without a response. I am reaching in with a request for assistance to help resolve the issue with the airbag repair.
NHTSA complaint #11501898 — an unverified report by a vehicle owner.
2008 DODGE SPRINTER. CONSUMER WRITES IN REGARD TO PASSENGER SIDE AIRBAG SAFETY RECALL. THE COMSUMER STATED THE AIRBAG RECALL WAS COMPLETED, BUT IS STILL RECEIVING RECALL NOTICES.
NHTSA complaint #11473419 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT ADDY'S HARBOR DODGE RAM FIAT (4849 US-501, MYRTLE BEACH, SC 29579, (843) 945-3100) FOR NHTSA CAMPAIGN NUMBER: 17V478000 (AIR BAGS). UPON RETRIEVING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED BY THE DEALER THAT A HARNESS FRACTURED DURING THE AIR BAG REPLACEMENT, WHICH CAUSED THE WARNING INDICATOR TO ILLUMINATE. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART FOR THE HARNESS WAS NOT AVAILABLE; HOWEVER, THEY DISCONNECTED THE AIR BAGS AND THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TWICE AND CASE NUMBERS: 34674588 AND 34906822 WERE OPENED. THE FAILURE MILEAGE WAS 15,686.
NHTSA complaint #11120117 — an unverified report by a vehicle owner.
MERCEDES SENDS OUT MATERIALS WHICH STATE ,"REMEDY PARTS ARE NOW AVAILABLE", THE OWNER NOW CALLS HIS DEALER FOR REMEDY AND ALL DEALERS NOW STATE PARTS ARE NOT AVAILABLE. DEALER CALLS MERCEDES AND MERCEDES SUPPOSEDLY TELLS DEALER THERE ARE NO PARTS.
NHTSA complaint #11046219 — an unverified report by a vehicle owner.
TAKATA RECALL LARRY H MILLER DODGE (ALBUQUERQUE) IN THE LAST TWO MONTHS HAS HAD MY 2007 SPRINTER FOR A MONTH TO TRY TO REPLACE THE TAKATA PASSENGER AIRBAG. I NEEDED THE SPRINTER BACK SO I WENT TO COLORADO AND WHEN I GOT BACK, I WENT TO THE DEALERSHIP TODAY. WHAT THEY TOLD ME WAS THAT THEY NEED A DIFFERENT (NEW) WIRING HARNESS AND THAT IS UNAVAILABLE. THEY TOLD ME TO COMPLAIN TO CHRYSTLER, WHICH I WILL DO, BUT I WILL ALSO COMPLAIN TO YOU. THEY REFUSE TO DO ANYTHING MORE. I AM ATTACHING THE PAPERWORK THEY GAVE ME
NHTSA complaint #11014244 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER AS PARTS WERE AVAILABLE. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10972246 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10972233 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10958383 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE SPRINTER 2500 CARGO VAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10956822 — an unverified report by a vehicle owner.
WE HAVE RECEIVED 2 NOTICES BOT BOTH THE DRIVER AND PASSENGER AIR BAGS FOR RECALL. WE HAVE CONTACTED THE ONLY LOCAL DEALER FOR THIS REPAIR. THEY HAVE TOLD US THEY DO NOT HAVE THE PARTS/SUPPLIES TO FIX THIS ISSUE. WE WANT TO MAKE SURE OUR EMPLOYEES ARE SAFE DRIVING THIS VAN.
NHTSA complaint #10953878 — an unverified report by a vehicle owner.
TAKATA RECALL. RECEIVED RECALL NOTICES 15V-354 AND 16V-077 FROM FIAT CHRYSLER US LLC. ATTEMPTED SERVICE AT SEVERAL LOCAL CHRYSLER,JEEP,DODGE RAM DEALERS BUT WAS TURNED AWAY SAYING THEY DO NOT DO RECALL WORK ON DODGE SPRINTERS. CONTACTED LOCAL SPRINTER DEALERS AND WAS INFORMED THEY DO NOT DO RECALL WORK ON DODGE SPRINTERS. CONTACTED FIAT CHRYSLER LLC RECALL ASSISTANCE CENTER AND THEY SAID MY ONLY OPTION WAS TO TRAVEL TO PORTLAND, OREGON OR LAS VEGAS, NEVADA TO HAVE THE RECALL WORK DONE. I HAVE NO ABILITY TO TRAVEL THAT FAR FOR THIS SAFETY RECALL WORK. PLEASE ADVISE AS I AM VERY CONCERNED ABOUT THIS ISSUE.
NHTSA complaint #10947586 — an unverified report by a vehicle owner.
2008 DODGE SPRINTER 2500 CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AND DRIVER AIRBAG RECALL NOTICES. *SMD UPDATED 09/14/2017
NHTSA complaint #10937009 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 15V354000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10926080 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10924147 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ
NHTSA complaint #10916552 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10907086 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10906381 — an unverified report by a vehicle owner.