19 of the
193 complaints about the 2002 Dodge Stratus are about the
airbag system — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,900 miles.
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10851861 — an unverified report by a vehicle owner.
Youngstown, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10836825 — an unverified report by a vehicle owner.
Bruce, WI
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10786844 — an unverified report by a vehicle owner.
Tulsa, OK
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10763152 — an unverified report by a vehicle owner.
at 78,000 milesStony Point, NC
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
NHTSA complaint #10628911 — an unverified report by a vehicle owner.
at 65,000 milesHialeah, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE FROM THE DASHBOARD AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. IN ADDITION, THE HORN AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 09/02/14
NHTSA complaint #10611212 — an unverified report by a vehicle owner.
at 64,800 milesHialeah, FL
AIR BAGS
I GOT IN MY CAR TO DRIVE HOME AND AS SOON AS I STARTED THE CAR AND TURNED THE WHEEL JUST A LITTLE, I HEAR A POPPING SOUND COMING FROM THE STEERING WHEEL. THE LIGHT ON THE DASHBOARD CAME ON STATING "AIR BAG". I HAVE ALREADY HAD PROBLEMS WITH THE BALL JOINTS I HAD TO REPLACE MYSELF AND OTHER ISSUES WITH THIS CAR. NOW I HAVE A FAULTY AIR BAG THAT IS MAKING NOISE EVERY TIME I TURN THE WHEEL. I ALSO FOUND OUT I HAVE NO HORN. IT DOES NOT WORK SINCE THE AIR BAG IS FAULTY. I AM NOT PROTECTED WITH AN AIR BAG AND CAN NOT DEFEND MYSELF WITH MY CAR HORN...I NEED HELP!
NHTSA complaint #10522418 — an unverified report by a vehicle owner.
at 140,000 milesAlgonac, MI
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED WHILE DRIVING 30 MPH THE AIR BAG LIGHT ILLUMINATED AND BEGAN MAKING A BEEPING NOISE. APPROXIMATELY 60 SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED IN THE DIRECTION OF THE WINDSHIELD. THE WINDSHIELD WAS CRACKED AS WELL AS DAMAGING THE DASH BOARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND AN ENGINEER WAS DISPATCHED TO INSPECT IT. OVER A MONTH LATER THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THEY DID NOT FEEL THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND WOULD OFFER NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10486325 — an unverified report by a vehicle owner.
at 60,000 milesWest Columbia, SCCrash1 injured
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 30 MPH ON A WET SURFACE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE HYDROPLANED. HE REAR ENDED THE PRECEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED A CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,000. THE BODY SHOP INFORMED THE CONSUMER THE REASON WHY THE AIRBAG DID NOT DEPLOY WAS BECAUSE THE SENSORS WERE MOUNTED SO LOW IN THE FRONT AND REAR OF THE VEHICLE. UPDATED 05/30/08
NHTSA complaint #10228315 — an unverified report by a vehicle owner.
at 90,000 milesCrowley, LACrash2 injured
AIR BAGS:FRONTAL
FIRST COMPLAINT...ON MORE THAN ONE OCCASION ON WET ROADWAYS I WOULD BEGIN TO SLOW DOWN FARTHER BEHIND THAN NORMAL FOR MY STOP OR TURN. EVERY SINGLE TIME MY BREAKS LOCKED UP ON ME AND I SLID. A COUPLE OF TIMES ALMOST ENDED IN A COLLISION. I WAS INVOLVED IN AN ACCIDENT DEALING WITH A TRAIN. WHEN I STOPPED THE TRAIN HIT THE FRONT END OF MY CAR. IT PULLED OFF MY BUMPER, HOOD, RADIATOR, COOLANT EACH LANDING AT LEAST 75 FEET AWAY. IT ALSO TWISTED MY ENGINE, TRANSMISSION, BENT MY FRAME, AND REAR AXLE. ALL THE WHILE MY BATTERY BLEW UP. OUT OF ALL OF THAT MY AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10171028 — an unverified report by a vehicle owner.
at 134,000 milesPotosi, MO
AIR BAGS:FRONTAL
STARTED CAR, AIR BAG LIGHT CAME ON AND PASSENGER AIRBAG DEPLOYED FOR NO APPARENT REASON. BROKE WINDSHIELD ON PASSENGER SIDE OF VEHICLE. CHECKED TO SEE IF THERE ARE ANY RECALLS NONE. WANT TO FILE COMPLAINT AGAINST CHRYSLER CORPORATION.
NHTSA complaint #10170948 — an unverified report by a vehicle owner.
at 60,000 milesOAK View, CACrash1 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 35MPH ON A WINDING ROAD, CURVING RIGHT, THE STEERING WHEEL JERKED AND THE VEHICLE TURNED LEFT. THE BRAKES SEEMED STIFF WHEN APPLIED. THE VEHICLE HIT A FENCE AND THE DRIVER SUSTAINED SEVERE INJURIES. THE AIRBAGS DID NOT DEPLOY, ALTHOUGH SEAT BELTS WERE WORN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE AGENCY, BUT NO DETERMINATION WAS MADE AS TO WHY THE AIRBAGS FAILED TO DEPLOY. HOWEVER, THE INSURANCE AGENCY DID DETERMINE THE ACCIDENT MAY HAVE BEEN CAUSE BY A STEERING OR BRAKE PROBLEM.
NHTSA complaint #10152598 — an unverified report by a vehicle owner.
Waterloo, IL
AIR BAGS:FRONTAL
I WAS JUST PULLING OUT OF MY DRIVEWAY GOING LESS THAN 5 MPH WHEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. I PUT MY FOOT ON THE BRAKE AND LOOKED OVER MY RIGHT SHOULDER AND SAW NOTHING. I PAUSED APPROX. 5 SECONDS BEFORE DECIDING TO PULL FORWARD AND TO THE SIDE OF THE ROAD TO INVESTIGATE. I TOOK MY FOOT OFF THE BRAKE AND AS THE CAR BEGAN TO ROLL FORWARD THERE WAS A TREMENDOUS EXPLOSION AND THE PASSENGER AIRBAG DEPLOYED, SHATTERING MY WINDSHIELD. I HAVE ASTHMA AND HAVE BEEN HAVING SIGNIFICANT BREATHING PROBLEMS SINCE THE OCCURRENCE.
NHTSA complaint #10110240 — an unverified report by a vehicle owner.
at 42,000 milesPeoria, AZ
AIR BAGS
CLOCK SPRING FAILURE...AIRBAG LITE IS ON IS THE 1ST SIGN OF THE PROBLEM.
NHTSA complaint #10098168 — an unverified report by a vehicle owner.
Independence, MOCrash
AIR BAGS
I WAS IN A CAR ACCIDENT. I REAR ENDED THE SUV IN FRONT OF ME. THE FRONT OF MY CAR IS SMASHED PRETTY BAD. MY AIR BAG DIDN'T DEFLATE. I BELIEVE THAT IS A VERY SERIOUS SAFTEY HAZARD.
NHTSA complaint #10093489 — an unverified report by a vehicle owner.
Albuquerque, NMCrash
AIR BAGS:FRONTAL
DRIVING 35 MPH, ANOTHER VEHICLE CAUGHT IN FRONT OF THE CONSUMER. THIS CAUSED THE CONSUMER TO T-BONE THE VEHICLE ON THE PASSENGER SIDE DOOR. THE CONSUMER STATED THAT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION.
NHTSA complaint #10071907 — an unverified report by a vehicle owner.
Chepachet, RICrash1 injured
AIR BAGS
I AM CONCERNED WITH A FEW THINGS ON MY 2002 DODGE STRATUS SE 4 DOOR. ONE, I FEEL THAT THE ABS SYSTEM ON MY CAR DID NOT WORK PROPERLY. I HAD TO DO AN EMERGENCY STOP WITH MY CAR IN WHICH MY WHEELS LOCKED UP AND THE CAR PROCEEDED TO "LAUNCH FORWARD" AT LEAST 10 FEET EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE PEDAL.THERE WERE NO SKID MARKS. I ENDED UP HITTING A WOMAN IN FRONT OF ME WHO HAD JACKED UP. PLEASE KEEP IN MIND THAT I WAS ONLY TRAVELING AT ABOUT 25 MPH HAVING JUST COME THROUGH A LIGHT. IN ADDITION TO THAT, EVEN THOUGH I WAS WEARING MY SEATBELT, I STILL HIT THE DASHBOARD WITH MY KNEE AND THE STEERING WHEEL WITH MY CHIN. NORMALLY WHEN I COME TO A STOP AT A STOP SIGN MY SEAT BELT GETS TIGHTER WHEN I STEP ON THE BRAKES AND I HAVE TROUBLE LEANING FORWARD TO LOOK BOTH WAYS, IT SEEMS LIKE THAT IS HOW IT IS SUPPOSED TO WORK. ALSO, MY AIRBAGS NEVER DEPLOYED. I AM VERY CONCERNED ABOUT THESE ISSUES. I LOVE MY CAR BUT I AM NOW AFRAID TO DRIVE IT ESPECIALLY WITH MY CHILDREN IN IT. WHAT HAPPENS IF I HAVE TO DO AN EMERGENCY STOP BECAUSE OF A CHILD RUNNING OUT IN THE STREET 20 FEET FROM WHERE I AM. WILL MY CAR STOP THEN. I KNOW CARS DON'T STOP ON A DIME BUT I FEEL AT THE RATE OF SPEED I WAS TRAVELING AND THE CONDITIONS OF THE ROAD, I SHOULD HAVE NEVER HIT THAT WOMAN. WHAT DO I DO?
NHTSA complaint #10060357 — an unverified report by a vehicle owner.
at 46,000 milesGurnee, ILCrash
AIR BAGS:FRONTAL
WHILE DRIVING AT 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH A PARKED VEHICLE. CONSUMER WAS NOT WEARING A SEAT BELT, AND AIR BAGS DID NOT DEPLOY. A CITATION WAS PRESENTED TO THE CONSUMER BY THE POLICE. THERE WERE NO INJURIES TO THE CONSUMER.
NHTSA complaint #10034554 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
AIR BAGS
BRAKES FAILED WHILE APPLYED AT 55 MPH, BRAKE PEDAL WENT TO THE FLOOR, AND CAUSED A VEHICLE CRASH. DEALER NOTIFIED. *AK THE VEHICLE FLIPPED OVER THREE TIMES EJECTING THE PASSENGER AND INJURING THE DRIVER CRITICALLY. THE AIR BAG FAILED TO DEPLOY DURING THE ACCIDENT. THE VEHICLE HAD CRUISE CONTROL AND SEAT BELT PROBLEM AND EXPERIENCED A TIRE BLEW OUT.
NHTSA complaint #8012838 — an unverified report by a vehicle owner.