Owners have filed 53 complaints
about the 1996 Eagle Vision with NHTSA between 1996 and 2020.
The largest single group is the steering.
Across this model's run it ranks 5 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Eagle Vision. 50 means typical for this
model; 100 means roughly double.
Severity — 88
17% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 51
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
110.0%
25,000 – 49,999 miles
220.0%
75,000 – 99,999 miles
220.0%
100,000 – 149,999 miles
440.0%
150,000+ miles
110.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 1996peak 3Apr 2020
NHTSA investigations into the 1996 Eagle Vision
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP04007Opened 13 Oct 2004Closed 27 Oct 2004FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL RAIL, BRAKE FLUID, CHASSIS
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPRO...
EA03011Opened 17 Jul 2003Closed 30 Jan 2004POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...
EA99031Opened 29 Oct 1999Closed 13 Sep 2001STEERING
STEERING SYSTEM RACK AND PINION
PE99044Opened 28 Jun 1999Closed 29 Oct 1999STEERING
STEERING SYSTEM RACK AND PINION
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECE...
RQ98018Opened 7 Oct 1998Closed 8 Jul 2002FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL INJECTION DELIVERY SYSTEM FUEL LEAK
Recalls on the 1996 Eagle Vision
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V021000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Risk: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
98V184000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004003277,416 units in Canada
Other
On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.
Recall 199816758,470 units in Canada
Fuel System
NOTE: VEHICLES EQUIPPED WITH 3.5 LITRE ENGINE. THE FUEL INJECTION DELIVERY SYSTEM MAY LEAK FUEL FROM SOME OF THE SEALING "O-RINGS" OR FROM HAIRLINE CRACKS IN THE THERMOPLASTIC FUEL INJECTION RAIL. IN THE PRESENCE OF AN IGNITION SOURCE SUCH A CONDITION COULD RESULT IN A FIRE. CORRECTION: THE NITRILE RUBBER "O-RINGS" WILL BE REPLACED WITH "O-RINGS" MADE OF AN IMPROVED MATERIAL. THE FUEL RAIL WILL ALSO BE EVALUATED AND REPLACED AS REQUIRED.
Reports where the owner recorded a crash, a fire, an injury or a death.
Brooklyn, NY1 injured
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #763337 — an unverified report by a vehicle owner.
WS Missile Range, NMFire
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
RECEIVED RECALL NOTICE 98V184000. CONTACTED DEALER & SET APPOINTMENT. TOOK VEHICLE ON GIVEN DATE. HAD JUST PICKED VEHICLE UP THE NEXT DAY WHEN IT CAUGHT ON FIRE. THIS AFTER THE RECALL REPAIRS WERE DONE FOR FUEL RAILS. DEALER CLAIMED NO RESPONSIBILITY.
NHTSA complaint #849015 — an unverified report by a vehicle owner.
Montgomery Village, MDFire
ELECTRICAL SYSTEM:WIRING
DRIVING AT APPROXIMATELY 20-25 MPH SMOKE STARTED COMING FROM AIR CONDITIONING VENT. WENT TO TURN OFF VEHICLE ,SMOKE WAS STILL COMING OUT. VEHICLE WAS ON FIRE. CALLED FIRE DEPARTMENT, FIRE RESULTED IN TOTAL LOSS OF VEHICLE. POSSIBLE CAUSE ELECTRICAL WIRING.
NHTSA complaint #823634 — an unverified report by a vehicle owner.
Livonia, MICrash1 injured
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEATBACK COLLAPSED IN A REAREND COLLISION.
NHTSA complaint #512390 — an unverified report by a vehicle owner.
Princeton, MOCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS: APPLIED BRAKES TO AVOID HITTING ANOTHER VEHICLE; WHEELS LOCKED UP; REAR END FISHTAILED; LOST CONTROL, HIT CURB IN ROAD.
NHTSA complaint #806171 — an unverified report by a vehicle owner.
Portland, ORCrash
AIR BAGS:FRONTAL
UPON IMPACT, DURING FRONTAL CRASH, AT APPROX. 25MPH, 12:00 ON FRONT BUMPER, DUAL AIR BAGS FAILED TO DEPLOY.
NHTSA complaint #984574 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 30,000 milesTaylorsville, UT
ENGINE
TL* THE CONTACT OWNS 1996 EAGLE VISION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *BF CONSUMER STATED THERE WAS 8 RECURRENCES.
NHTSA complaint #11321123 — an unverified report by a vehicle owner.
at 125,000 milesTakoma Park, MD
STEERING
HELLO. I HAD A SCARY INCIDENT ON FRIDAY, JANUARY 17 2014, AND HAVE BEEN THINKING ABOUT IT AND IF IT COULD HAVE BEEN PREVENTED. I WAS DRIVING ON A STATE HIGHWAY IN PG COUNTY MD WHEN I HEARD A LOUD BANG AND MY CAR SUDDENLY SWERVED SHARPLY TO THE LEFT AND CROSSED THE CENTER LINE INTO THE PATH OF AN ONCOMING DUMP TRUCK. OBVIOUSLY I WAS ABLE TO REACT QUICKLY ENOUGH AND FORCE MY CAR BACK INTO THE CORRECT LANE AND THEN OFF TO THE SIDE OF THE ROAD. IT TOOK EVERY BIT OF STRENGTH I HAD. THE TRUCK WAS JUST ABOUT 30 FEET AWAY AND IF THE BREAK HAD BEEN A SECOND OR SO LATER THERE WOULD HAVE BEEN NO TIME TO REACT. MY MECHANIC SAID IT WAS A BROKEN STRUT ASSEMBLY AND THAT HE HAD NEVER SEEN ONE BREAK LIKE THAT. IT WAS PRETTY TRAUMATIC TO THINK I COULD HAVE BEEN DEAD... OCCASIONALLY I READ ABOUT AN ACCIDENT WHERE A VEHICLE CROSSES THE CENTER LINE INTO THE PATH OF ANOTHER VEHICLE. WE ARE LEFT WITH THE ASSUMPTION THAT THIS WAS DUE TO DRIVER INATTENTION OR IMPAIRMENT. WHEN YOU INVESTIGATE, DO YOU EVER FIND THAT THESE ACCIDENTS ARE DUE TO THE FAILURE OF A VEHICLE PART? IF SO, CAN YOU SEE WAYS THAT THESE ACCIDENTS CAN BE PREVENTED, PERHAPS BY HAVING CERTAIN PARTS INSPECTED REGULARLY? THANK YOU FOR YOUR ATTENTION TO THIS ISSUE.
NHTSA complaint #10575984 — an unverified report by a vehicle owner.
at 125,000 milesTakoma Park, MD
SUSPENSION
HELLO. I HAD A SCARY INCIDENT ON FRIDAY, JANUARY 17 2014, AND HAVE BEEN THINKING ABOUT IT AND IF IT COULD HAVE BEEN PREVENTED. I WAS DRIVING ON A STATE HIGHWAY IN PG COUNTY MD WHEN I HEARD A LOUD BANG AND MY CAR SUDDENLY SWERVED SHARPLY TO THE LEFT AND CROSSED THE CENTER LINE INTO THE PATH OF AN ONCOMING DUMP TRUCK. OBVIOUSLY I WAS ABLE TO REACT QUICKLY ENOUGH AND FORCE MY CAR BACK INTO THE CORRECT LANE AND THEN OFF TO THE SIDE OF THE ROAD. IT TOOK EVERY BIT OF STRENGTH I HAD. THE TRUCK WAS JUST ABOUT 30 FEET AWAY AND IF THE BREAK HAD BEEN A SECOND OR SO LATER THERE WOULD HAVE BEEN NO TIME TO REACT. MY MECHANIC SAID IT WAS A BROKEN STRUT ASSEMBLY AND THAT HE HAD NEVER SEEN ONE BREAK LIKE THAT. IT WAS PRETTY TRAUMATIC TO THINK I COULD HAVE BEEN DEAD... OCCASIONALLY I READ ABOUT AN ACCIDENT WHERE A VEHICLE CROSSES THE CENTER LINE INTO THE PATH OF ANOTHER VEHICLE. WE ARE LEFT WITH THE ASSUMPTION THAT THIS WAS DUE TO DRIVER INATTENTION OR IMPAIRMENT. WHEN YOU INVESTIGATE, DO YOU EVER FIND THAT THESE ACCIDENTS ARE DUE TO THE FAILURE OF A VEHICLE PART? IF SO, CAN YOU SEE WAYS THAT THESE ACCIDENTS CAN BE PREVENTED, PERHAPS BY HAVING CERTAIN PARTS INSPECTED REGULARLY? THANK YOU FOR YOUR ATTENTION TO THIS ISSUE.
NHTSA complaint #10575984 — an unverified report by a vehicle owner.
at 96,000 milesMountain City, TN
STEERING
I BOUGHT A USED 1996 EAGLE VISION TSI IN 2006. SHORTLY, I REALIZED THERE WAS A LOT OF PLAY IN THE STEERING. I TOOK THE CAR TO MY MECHANIC AND HE SAID THE RACK AND PINION STEERING WAS GOING. I SAID "WHAT DO YOU MEAN "GOING"?" HE SAID EAGLES WERE NOTORIOUS FOR THEIR PROBLEMS WITH THE RACK AND PINION AND MINE NEEDED TO BE REPLACED BEFORE I HAD AN ACCIDENT. MY MECHANIC BOUGHT AND INSTALLED A NEW RACK THAT LASTED FOR 1 AND 1/2 YEARS. THIS TIME I TOOK THE CAR TO A DIFFERENT MECHANIC AND DID NOT TELL HIM OF THE RACK PROBLEM BEFORE. HIS DIAGNOSIS: BROKEN RACK AND PINION STEERING ASSEMBLY. BY NOW THIS IS GETTING VERY EXPENSIVE I WANT TO KNOW WHAT TO DO ABOUT THIS OBVIOUSLY FAULTY ENGINEERING.
NHTSA complaint #10384660 — an unverified report by a vehicle owner.
at 85,000 milesEdmond, OK
STEERING
1996 EAGLE VISION STEERING ALL OVER THE ROAD BAD RACK AND PINION DANGEROUS AND SEEMS TO BE IGNORED BY EVERYONE FOR YEARS SAFETY IS OF THE UTMOST AND IF YOU GUYS DO NOT DO A BETTER JOB THEN YOU SHOULD NOT BE AROUND.HOW MANY PEOPLE WILL HAVE TO DIE BEFORE SOMEONE CLAIMS THERE IS A MALFUNCTION IN DESIGN THERE ARE 1000'S OF COMPLAINTS OVER THE YEARS AND NOW THERE IS DUPLICATED REPAIRS BECAUSE OF POOR DESIGN DO SOMETHING OR GET OUT OF THE CONSUMER BUSINESS.
NHTSA complaint #10274205 — an unverified report by a vehicle owner.
at 112,000 milesWaterford, WI
STEERING
1996 EAGLE VISION TSI HAS A SEVERE CLUNKING NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. THE BOLTS HOLDING THE INNER TIE RODS TO THE RACK ARE SHOT AND CLOSE TO FAILURE. THIS IS THE SECOND TIME THIS CAR HAS HAD SAFETY RELATED STEERING PROBLEMS.
NHTSA complaint #10247313 — an unverified report by a vehicle owner.
at 130,000 milesBellevue, WA
STEERING:RACK AND PINION
COMPLETE LOSS OF STEERING CONTROL. I WAS ENTERING A PARKING GARAGE WHEN POWER-ASSISTED RACK AND PINION FAILED, COMPLETELY DISENGAGING THE STEERING WHEEL FROM THE FRONT WHEELS. DUE TO SLOW SPEED, NO CRASH OCCURRED.
NHTSA complaint #10182636 — an unverified report by a vehicle owner.
at 150,000 milesMilwaukee, WI
STEERING:LINKAGES
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, THE FRONT OF THE VEHICLE STARTED TO WOBBLE. THE INCIDENT OCCURRED DURING NORMAL DRIVING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE STEERING INNER BUSHING WAS BURNED OUT. THERE WERE NO WARNING INDICATORS BEFORE THE WOBBLING. THE CONTACT EXPRESSED THAT THIS PROBLEM WAS MOST COMMON IN VEHICLES WITH LH PLATFORM.
NHTSA complaint #10165465 — an unverified report by a vehicle owner.
Serafina, NM
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ABOUT A YEAR AGO CONSUMER TRIED TO SCHEDULE AN APPOINTMENT TO SERVICE VEHICLE FOR NHTSA RECALL 04V021000 REPAIRS CONCERNING AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTER. THEY EXPLAINED TO HIM THAT THEY HAD NO PARTS, AND THEY WOULD CONTACT HIM WHEN THE PARTS ARRIVED. SINCE THEN, CONSUMER DID NOT RECEIVE A CALL, LETTING HIM KNOW THAT THE PARTS WERE IN. ALSO, RECEIVED A SECOND RECALL LETTER HAVING TO DO WITH THE SAME COMPONENT.*AK
NHTSA complaint #10115689 — an unverified report by a vehicle owner.
at 34,000 milesNewnan, GA
STEERING:LINKAGES:TIE ROD ASSEMBLY
THIS WILL BE THE 4TH REPLACEMENT OF TIE ROD ENDS, TWICE ON DRIVER'S SIDE AND TWICE ON PASSENGER'S SIDE FOR 1996 EAGLE VISION, A COMMON PROBLEM WITH THIS CAR.
NHTSA complaint #10104828 — an unverified report by a vehicle owner.
Swansea, MA
SUSPENSION:FRONT:MACPHERSON STRUT
STRUT FAILURE. RIGHT FRONT STRUT RUSTED OUT, COLLAPSED, ALLOWING STRUT SUPPORTING COIL SPRING TO DROP. *BF *SC
NHTSA complaint #10097281 — an unverified report by a vehicle owner.
Houston, TX
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING,THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. DEALER PLACED THE VEHICLE ON DIAGNOSTIC MACHINE, AND MECHANIC INFORMED DETERMINED THAT THE O2 SENSORS NEEDED TO BE REPLACED, AND WERE REPLACED. CONSUMERR INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED.
NHTSA complaint #10083948 — an unverified report by a vehicle owner.
1996 EAGLE VISION 3.3L EXHIBITED SAME SYMPTOMS AS OUTLINED IN RECALL FOR SAME YEAR, MAKE AND MODEL (EXCEPT FOR 3.5L) CONCERNING FUEL RAIL LEAKAGE. FUEL LEAKED FROM RIGHT SIDE AND REAR OF ENGINE. REPAIR SHOP CONFIRMED THAT FEUL RAIL HAD DISCONNECTED FROM FUEL LINE AND ADVISED THAT THIS IS SOMETHING THAT SHOULD NOT HAPPEN UNDER NORMAL CONDITIONS. CONTACTED NUMEROUS CHRYSLER DEALERS FOR ADVICE ON REPAIRS SHORT OF REPLACEENT AND THEY STATED THAT THEY EITHER HAD NO KNOWLEDGE OF ANY SIMILAR PROBLEM OR WHERE UNWILLING TO PROVIDE ANY INFORMATION PERTAINING TO THE PROBLEM. HAVE NO CHOICE BUT TO PAY FOR REPLACEMENT PARTS MYSELF, WHICH WILL RUN NEARLY 700 DOLLARS. FEEL THAT I SHOULD BE COMPENSATED FOR THESE REPAIRS DUE TO THE FACT THAT THE NATURE OF THE PROBLEM IS IDENTICAL TO THE ONE OUTLINED IN THE RECALL, AND THAT IT SHOULD BE COVERED UNDER THE RECALL.
NHTSA complaint #10078590 — an unverified report by a vehicle owner.
at 20,000 milesNorwood, MA
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE CONSUMER EXPERIENCED THE SAME PROBLEM AS DESCRIBED IN THE FLOOR SHIFT IGNITION-PARK INTERLOCK RECALL 04V021000, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK THE VEHICLE COULD BE SHIFTED INTO GEAR WITHOUT APPLYING THE BRAKES WHEN THE ENGINE WAS RUNNING. (EAGLE VISION/TSI) *SC
NHTSA complaint #10073433 — an unverified report by a vehicle owner.
Schofield, WI
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
IS THE CAR DEALER SUPPOSE TO FIX THIS SAFETY DEFECT AT NO COST TO ME? NHTSA# 98V184000 DT
NHTSA complaint #770181 — an unverified report by a vehicle owner.
Toms River, NJ
AIR BAGS
THE AIR BAG LIGHT ILLUMINATES CONSTANTLY AFTER VEHICLE HAS BEEN STARTED. THIS FAILURE WAS DUE TO THE CLOCK SPRING FAILING WHICH WAS DIAGNOSED BY A CHRYSLER DEALERSHIP. PLEASE DESCRIBE DETAILS TS
NHTSA complaint #8022478 — an unverified report by a vehicle owner.
Anniston, AL
STEERING
CONSUMER STATES THE STEERING RACK AND PINION BUSHING AND THE INNER TIE ROD BUSHINGS ARE WORN OUT CAUSING THE VEHICLE TO PULL STRONGLY TO THE RIGHT AND FOR THE RIGHT FRONT TIRE TO WEAR OUT. THIS SAFETY HAZARD HAS OCCURRED 3 TIMES.
NHTSA complaint #567582 — an unverified report by a vehicle owner.
Brooklyn, NY1 injured
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #763337 — an unverified report by a vehicle owner.
Centerville, OH
STEERING:HYDRAULIC POWER ASSIST SYSTEM
MY MAJOR COMPLAINT WITH THIS CAR IS THAT THE POWER STEERING RACK HAS FAILED 2 TIMES WITHIN 64262 MILES. THE OTHER PROBLEMS WITH THE LINKAGES AND POWER STEERING PUMP(S) ARE LESS TROUBLING BUT MAY BE RELATED. IT IS MY OPINION THE TIRE WEAR HAS BEEN NEGATIVELY IMPACTED BY THE FAILURE OF THE STEERING COMPONENTS. I HAVE GONE THROUGH 2 SETS OF GOODYEAR EAGLE GAS GUARANTEED AT 48,000 EACH (96,000 TOTAL) IN ONLY 68905 MILES. THE FIRST RACK WAS REPLACED UNDER WARRANTY AT 32556 MILES. THE SECOND RACK WAS REPLACED AT 64262 MILES. SHORTLY THEREAFTER (65832 MILES) AND WHILE ON A TRIP TO ST. LOUIS THE CAR BECAME UNCONTROLLABLE AND I HAD ROYAL OAKS CHRYSLER-JEEP IN ST. PETERS, MO (636) 928-8000 REPLACE THE INNER TIE-ROD BUSHINGS. UPON MY RETURN TO DAYTON, IT WAS CLEAR THAT THE PROBLEM HAD IMPROVED BUT WAS NOT CORRECTED. AT 66396 MILES TOM HARRIGAN CHRYSLER REPLACED 2 MORE BUSHINGS (PART # 4755001), FRONT STRUTS, AND THE LINK-SWAY ELIMINATOR. THE CAR IS NOW SAFE BUT THERE ARE SQUEAKS AND HYDROLIC GROWLING COMING FROM THE STEERING MECHANISM THAT THE MECHANICS HAVE NOT BEEN ABLE TO DIAGNOSE. THE MECHANIC AT TOM HARRIGAN CHRYSLER INDICATED THAT STEERING PROBLEMS LIKE MINE ARE COMMON ON THE EAGLE, AND OTHER LHS CARS OF THIS VINTAGE. COMMON OR NOT, I SEE MULTIPLE FAILURES OF A MAJOR STEERING COMPONENT AS A SERIOUS SAFETY THREAT TO ME AND MY FAMILY. A MEAN-TIME-BETWEEN-FAILURES OF 34,000 MILES IS EVIDENCE TO ME THAT THE STEERING RACK DOES NOT POSESS THE REASONABLE DURABILITY EXPECTED/DEMANDED OF SUCH A CRITICAL COMPONENT. IT IS ALSO INDICITIVE OF A MATERIAL/MANUFACTURING DEFECT. THE FACT THAT SO MANY STEERING COMPONENTS FAILED IN MY EAGLE VISION AT ABOUT THE SAME TIME LEADS ME TO BELIEVE THAT THE FAILURES ARE RELATED, AT LEAST IN PART, AND I AM THANKFUL THAT MY WIFE WAS NOT AT THE WHEEL WHEN THE MOST SERVE SHAKING (AND NEAR LOSS OF CONTROL) OCCURRED.
NHTSA complaint #754976 — an unverified report by a vehicle owner.
Centerville, OH
TIRES
MY MAJOR COMPLAINT WITH THIS CAR IS THAT THE POWER STEERING RACK HAS FAILED 2 TIMES WITHIN 64262 MILES. THE OTHER PROBLEMS WITH THE LINKAGES AND POWER STEERING PUMP(S) ARE LESS TROUBLING BUT MAY BE RELATED. IT IS MY OPINION THE TIRE WEAR HAS BEEN NEGATIVELY IMPACTED BY THE FAILURE OF THE STEERING COMPONENTS. I HAVE GONE THROUGH 2 SETS OF GOODYEAR EAGLE GAS GUARANTEED AT 48,000 EACH (96,000 TOTAL) IN ONLY 68905 MILES. THE FIRST RACK WAS REPLACED UNDER WARRANTY AT 32556 MILES. THE SECOND RACK WAS REPLACED AT 64262 MILES. SHORTLY THEREAFTER (65832 MILES) AND WHILE ON A TRIP TO ST. LOUIS THE CAR BECAME UNCONTROLLABLE AND I HAD ROYAL OAKS CHRYSLER-JEEP IN ST. PETERS, MO (636) 928-8000 REPLACE THE INNER TIE-ROD BUSHINGS. UPON MY RETURN TO DAYTON, IT WAS CLEAR THAT THE PROBLEM HAD IMPROVED BUT WAS NOT CORRECTED. AT 66396 MILES TOM HARRIGAN CHRYSLER REPLACED 2 MORE BUSHINGS (PART # 4755001), FRONT STRUTS, AND THE LINK-SWAY ELIMINATOR. THE CAR IS NOW SAFE BUT THERE ARE SQUEAKS AND HYDROLIC GROWLING COMING FROM THE STEERING MECHANISM THAT THE MECHANICS HAVE NOT BEEN ABLE TO DIAGNOSE. THE MECHANIC AT TOM HARRIGAN CHRYSLER INDICATED THAT STEERING PROBLEMS LIKE MINE ARE COMMON ON THE EAGLE, AND OTHER LHS CARS OF THIS VINTAGE. COMMON OR NOT, I SEE MULTIPLE FAILURES OF A MAJOR STEERING COMPONENT AS A SERIOUS SAFETY THREAT TO ME AND MY FAMILY. A MEAN-TIME-BETWEEN-FAILURES OF 34,000 MILES IS EVIDENCE TO ME THAT THE STEERING RACK DOES NOT POSESS THE REASONABLE DURABILITY EXPECTED/DEMANDED OF SUCH A CRITICAL COMPONENT. IT IS ALSO INDICITIVE OF A MATERIAL/MANUFACTURING DEFECT. THE FACT THAT SO MANY STEERING COMPONENTS FAILED IN MY EAGLE VISION AT ABOUT THE SAME TIME LEADS ME TO BELIEVE THAT THE FAILURES ARE RELATED, AT LEAST IN PART, AND I AM THANKFUL THAT MY WIFE WAS NOT AT THE WHEEL WHEN THE MOST SERVE SHAKING (AND NEAR LOSS OF CONTROL) OCCURRED.
NHTSA complaint #754976 — an unverified report by a vehicle owner.
Stow, OH
WHEELS
MULTIPLE HAIRLINE CRACKS IN PAINTED STYLED STEEL WHEELS.I HAVE NOTICED IDENTICAL CONDITION ON OTHER EAGLES IN PARKING LOTS.DEALER IS UNFAMILIAR WITH THE CRACKS AND HAD NO SUGGESTIONS. IS THIS A SAFETY PROBLEM?
NHTSA complaint #739143 — an unverified report by a vehicle owner.
Long Beach, CA
STEERING:RACK AND PINION
STEERING VERY VERY LOOSE AND CLUNKY, WITH MUCH SLOP AND RESULTING HORRIBLE TIRE WEAR. UNSAFE TO DRIVE. THERE IS NO APPARENT DAMAGE TO RACK & PINION ITSELF, IT JUST BECOMES DANGEROUSLY LOOSE DUE TO POORLY DESIGNED MOUNTING BUSHINGS. MFR ADVISES NO BUSHINGS SOLD FOR REPLACEMENT DUE TO "MOLDED DESIGN" (UNLIKE PREVIOUS MODELS OF SAME VEHICLE), MFR CLAIMS THAT ONLY OPTION IS TO PURCHASE "ENTIRE RACK AND PINION ASS'Y AT $1,040 (PARTS ONLY)" EVEN THOUGH ONLY FAILURE IS THEIR MOUNTING BUSHING DESIGN.
NHTSA complaint #736497 — an unverified report by a vehicle owner.
Malone, NY
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TWO SEPARATE PROBLEMS OCCURRED WITH THE WINDSHIELD WIPER ASSEMBLY. FIRST, ON A YEARLY BASIS THE RUBBER ON THE WINDSHIELD WIPERS PEELS OFF THE WIPER BLADES WHILE IN USE. SECOND, JULY 2000 THE WIPERS STOPPED WORKING WHILE DRIVING IN A STORM. I CONSIDER THIS A SERIOUS PROBLEM AND SHOULD BE OF MAJOR CONCERN BECAUSE THE WIPER ARM ASSEMBLY CONTAINS A SMALL PLASTIC PART WHICH WORE OUT. THIS PLASTIC PART IS HIDDEN UNDER THE EXTERIOR WINDSHIELD TRIM OF THE CAR. THERE IS NO WAY TO VISUALLY INSPECT THE PART WITHOUT REMOVING THE TRIM AND BECAUSE THE PART STOPS WORKING DURING USE IN BAD WEATHER WITH NO WARNING TO THE DRIVER...THIS SHOULD BE CONSIDERED A SERIOUS DEFECT IN THE MANUFACTURER'S DESIGN. WHEN THE WIPERS STOP WORKING DURING A STORM IT IS MOST LIKELY A DRIVER COULD HAVE A HEAD-ON COLLISION IN WHICH THE WINDSHIELD AREA WOULD BE SMASHED. THIS WOULD RESULT IN THE WIPER ASSEMBLY BEING DESTROYED AND NOT BEING IDENTIFIED AS THE CAUSE OF THE CRASH. I THINK THIS IS A VERY SERIOUS CONCERN, ESPECIALLY DUE TO THE AGE OF AUTOMOBILES AND THE POSSIBLE WEARING OUT OF THIS PART. ALSO, A CONCERN EXISITS BECAUSE OTHER CAR MODELS MAY HAVE THIS SAME DESIGN IN THEIR MANUFACTURED PARTS AND DUE TO DAMAGE IN HEAD-ON COLLISIONS IT IS NOT SHOWING UP AS THE CAUSE.
NHTSA complaint #732295 — an unverified report by a vehicle owner.
Greensboro, NC
STEERING:LINKAGES:TIE ROD ASSEMBLY
PROBLEM WITH RUBBER BUSHINGS THAT MOUNT STEERING RACK TO BODY, AND RUBBER BUSHINGS AT INNER TIEROD ENDS. THESE RUBBER BUSHINGS COMPLETELY DISSINTAGRATED AND WERE COMPLETELY GONE. THIS CAUSED DANGEROUS STEERING CONDITIONS. THIS CN'T BE AN ISOLATED CASE. IT MUST BE POOR QUALITY MATERIAL THAT DOES NOT STAND UP TO THE JOB. THE FACT THAT THIS HAPPENED TO TWO DIFFERENT TYPES OF RUBBER BUSHINGS WOULD INDICATE THIS. VERY DANGEOUS CONDITIONS ARE CAUSED BY THIS PROBLEM. IT MAKES THE CAR TOTALY UNSAFE TO DRIVE.
NHTSA complaint #729273 — an unverified report by a vehicle owner.
Malone, NY
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER WAS TRAVELING IN A STORM AND WINDSHIELD WIPER JUST STOPPED WORKING. PLASTIC PART IN THE ARM WAS WORN OUT. WINDSHIELD WIPER ARM ASSEMBLY HAS TO BE REPLACED RATHER THAN THE PART ITSELF. OWNER SEEKS REIMBURSEMENT FOR REPAIRS. *AK
NHTSA complaint #865120 — an unverified report by a vehicle owner.