The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, there was an abnormal clunking sound coming from underneath the front of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11641144 — an unverified report by a vehicle owner.
I've had 3 different issues with the transmission- There's been 1 recall on the clutch- The transmission put me in Great danger I was driving on the freeway about 60 mph when the car just popped into neutral- I was terrified and I managed to pull to safety to put the manual transmission into gear- I didn't want it to happen again- I had to hold the gear until I got to an exit to get off the freeway- I had the Fiat towed to the dealership and fixed- then 6 months later driving again and it jumps out of gear into Neutral another scare- I put it in the shop and it cost me $4646,00 to replace the transmission, I really would like this serious safety hazzard investigated so no one gets hurt- I was Blessed to be able to think fast to save my life on a busy Highway my safety and others was put at risk because it could have caused a crash- It gives no warning at all- car is available upon request I have all receipts I can send -for some reason I was unable to download to this Site
NHTSA complaint #11481114 — an unverified report by a vehicle owner.
I bought this car from a dealer in Fortville (Carlux) who said it had a clean history, this car was meant to be driven by my 17 year old to school, after driving it for 1 week she noticed weird sounds on turning and the engine being very loud and not responding to acceleration or deceleration, thankfully she made it back home safely, I then took it to my local mechanic who noticed major safety issues with the vehicle and on running the VIN number found out there are 2 safety recalls on it. Is there a law or regulation against the dealership that does that? It could have cost my child's life. Their address is: 222 W Broadway street, Fortville , IN 46040 and contact # is (317) 777 1931
NHTSA complaint #11430952 — an unverified report by a vehicle owner.
2012 FIAT 500C MILEAGE 86649. WHEN DRIVING OVER A BUMP OR POTHOLE A LOUD METALLIC SOUND IS HEARD ON THE DRIVER'S SIDE AND TO A LESSER EXTENT FROM IN FRONT OF THE ENGINE DOWN LOW WHEN BOTH WHEELS GO OVER A CRACK IN THE ROAD SIMULTANEOUSLY. CARCOMPLAINTS.COM SAYS SOME PERSONS HAVE EXPERIENCED THE CONTROL ARM DISENGAGING FROM THE STEERING MECHANISM ON BOTH THE DRIVER AND PASSENGER SIDES. OTHER'S REPORT A BROKEN BALL JOINT CAUSING CAR TO LOSE CONTROL. ONE PERSON REPORTED THAT WHEN "FIRESTONE" TRIED TO GET A "D/S" AXLE REPLACEMENT PART THEY WERE TOLD IT WAS A "CUSTOMER SATISFACTION RECALL." BUT WHEN THE FIAT 500 WAS TAKEN TO THE DEALER THEY SAID NO SUCH RECALL EXISTED AND WANTED OWNER TO PAY THE TOTAL COST. I AM THE ORIGINAL OWNER OF THIS 2012 FIAT 500C SPECIAL ORDER DEALER SHOWROOM MODEL. THOUSAND OAKS FIAT ORDERED [XXX] WITH ALL THE TOP FEATURES, COLOR COMBINATIONS AND OPTIONS SPECIAL FROM THE FACTORY FOR THEIR SHOWROOM AND NOT INTENDED FOR GENERAL SALE. BEING A GOOD TALKER AND HAVING A LOAD OF CASH I WAS ABLE TO OBTAIN THIS MACHINE. IT HAS ALWAYS BEEN DRIVEN GENTLY. NOW WITH THE CLUNKING NOISE AND LEARNING OF OTHERS HAVING SERIOUS BALL JOINT AND CONTROL ARM SEPARATION CAUSING LOSS OF STEERING CONTROL AND A REPORTED CUSTOMER "SATISFACTION" QUIET RECALL - I THINK FIAT KNEW OF THE PROBLEM AND SHOULD HAVE A RECALL FOR ANY OWNER REGARDLESS OF MILEAGE TO REPAIR THIS DANGEROUS CONDITION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11388233 — an unverified report by a vehicle owner.
HAVING PROBLEMS WITH THE FRONT END ON VEHICLE-WHEN I TAKE OFF IT WOBBLES-I WAS TOLD THAT THESE CARS ARE POPULAR WITH FRONT END PROBLEMS- ALSO I DID READ THERE WAS A RECALL TO REPLACE FRONT END PARTS COULD YOU PLEASE LOOK INTO THIS -HOPRFULLY THIS DEFECT WILL BE ADDRESSED THANKS THE VEHICLE WAS IN MOTION AT THE TIME AND I WAS ON A CITY STREET- I'M TRULY CONCERNED ON
NHTSA complaint #11373810 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT AFTER DRIVING, THE TIRES WERE EXTREMELY WARM. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT CONTROL ARM BOLT LOOSENED FROM THE VEHICLE WHICH CAUSED THE TIRE TO TILT INWARD WITH THE FRONT CONTROL ARM SLIGHTLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO PALMETTO ALFA ROMEO-FIAT SERVICE DEPARTMENT (2065 NE 151ST ST, NORTH MIAMI BEACH, FL 33162, (305) 948-6794) WHERE THE MECHANIC REPLACED THE FRONT ROTOR, ROTOR SHIELD, WHEEL BEARING, FRONT CONTROL ARM AND BOLTS. THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED A SIMILAR FAILURE ON THE FRONT DRIVER'S SIDE AND WAS REPAIRED BY MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (777 N. STATE RD 7, PLANTATION, FL 33317, (954) 327-4000). THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 15 MPH, WHILE ATTEMPTING TO MAKE A TURN WHEN THE CONTROL ARM DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THERE WAS FLUID LEAKING FROM THE BALL JOINT ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,161.
NHTSA complaint #11327775 — an unverified report by a vehicle owner.
A FEW DAYS AFTER NORMANDIN CHRYSLER DID A RECALL CLUTCH REPAIR, THE PASSENGER SIDE CONTROL ARM CAME LOOSE AT THE WHEEL CAUSING VEHICLE TO BE UNCONTROLLABLE AND RIGHT TIRE TO JAM INTO WHEEL WELL. I HAD JUST TURNED LEFT ONTO A ROAD FROM A DRIVEWAY. I HEARD A GRINDING SOUND AND PULLED THE CAR OVER. CV FLUIDS ON ROAD. AXEL DISCONNECTED AT BOTH ENDS.
NHTSA complaint #11268427 — an unverified report by a vehicle owner.
WAS TOLD RECENTLY NEED TO REPLACE D/S AXEL BUT WHEN FIRESTONE WENT TO CALL FIAT FOR PART THEY WERE TOLD' THIS VEHICLE HAS CUSTOMER SERVICE SATISFACTION RECALL IN WHICH WITH THE AXEL THE CONTROL ARM AND OTHER COMPONENTS MUST BE REPLACED AND TO REFER TO DEALERSHIPS OR RECALL. WHEN WENT TO FIAT DEALERSHIP THEY SAID THERE NO RECALL AND PROCEED TO SAY MUST BUY RF AXLE, LOWER CONTROL ARM, KNUCKLE, BEARING IN ORDER TO REPLACE ORIGINAL AXLE. PARTS ALONE TOTALING 1131.75. ITS WAS ONLY 5 YEAR OLD CAR AT TIME. AND PREVIOUS FIAT OWNERS SAY THEY RECEIVED THE CUSTOMER SERVICE RECALL BEFORE ALFA ROMERO SAID NO.
NHTSA complaint #11241195 — an unverified report by a vehicle owner.
WHEN I TURN MY STEERING WHEEL TO THE LEFT OR RIGHT I HEAR A CLICKING NOISE UNDER THE DRIVERS SIDE FLOOR MAT. IT ALSO MAKES A SNAPPING NOISE. I HAD A MECHANIC PUT MY CAR ON THE LIFT AND BOTH LEFT AND RIGHT RUBBER STRUT MOUNTS APPEAR TO BE QUITE LOOSE. THE CAR ONLY HAS 50K MILES ON IT. I HEAR THE POPPING AND SNAPPING NOISE AT SPEEDS LESS THAN 20 MPH AND WHEN GOING FORWARD OR BACKING UP. I NOW HAVE GREASE KICKING UP FROM THE DRIVERS SIDE.
NHTSA complaint #11075555 — an unverified report by a vehicle owner.
WITH A LOW MILEAGE (UNDER 20K MILES), THE CAR HAS BEEN IN TAKEN BACK TO THE SERVICE DEPARTMENT FOR OVER 5 TIMES FOR MAIN SEAL (BETWEEN ENGINE AND THE TRANSMISSION) LEAKAGE, ENGINE PROGRAMMING RECALL, AND REPEATED NOISE WHEN THE CAR IS IN MOTION THAT CAN'T BE IDENTIFIED/FIXED.
NHTSA complaint #10933714 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/05/17*LJ CONSUMER HAS TAKEN CAR IN COUPLE TIMES DUE TO SPEEDOMETER DOES NOT REGISTER CORRECT MPH. ON 12/12/2016- VEHICLE WAS TAKEN TO "DON JACKSON ALFA ROMEO & FIAT TO INSTALL RECALL PARTS. UPDATED 9/5/18
NHTSA complaint #10927193 — an unverified report by a vehicle owner.
I WAS DRIVING MY VEHICLE DOWN A MAIN STREET WHEN I FELT A CLUNK AND LOST CONTROL OF MY VEHICLE. NO ACCIDENT OR INJURY TO PERSON. I CALLED FOR A TOW TRUCK AS MY CAR WAS NOT DRIVABLE. THE TOW TRUCK DRIVER SAID IT LOOKED LIKE MY AXEL BROKE OFF. NOW FIAT DOES NOT WANT TO FIX THE CAR CLAIMING THAT IT CAN'T BE PROVEN TO BE MANUFACTURED DEFAULT. MY CAR HAS 16500 MILES AND IS STILL UNDER FACTORY WARRANTY.
NHTSA complaint #10904537 — an unverified report by a vehicle owner.
WHILE DRIVING ON THE FREEWAY AND AT FREEWAY SPEEDS THE FRONT PASSENGER SIDE SUSPENSION COMPLETELY SNAPPED WITH NO ACCIDENT OR ROAD DEBRIS INVOLVED. THE WHEEL TURNED SIDEWAYS AND LOST ALL CONTROL OF THE VEHICLE'S ABILITY TO TURN. THE ENGINE THEN GAVE A TRANSMISSION FAILURE WARNING AND THE ENGINE CUT OUT. WAS ABLE TO GET THE CAR TO THE SIDE LANE AND WAITED FOR TRIPLE A TO SHOW UP UNTIL 5AM. TOOK PICTURES OF THE FRONT PASSENGER SIDE WHEEL WHICH WAS BASICALLY DANGLING OFF OF THE VEHICLE. IT WAS EXCEPTIONALLY DANGEROUS.
NHTSA complaint #10897463 — an unverified report by a vehicle owner.
THERE IS NO WAY TO ADJUST THE REAR SUSPENSION FOR BEING OUT OF ALIGNMENT. BECAUSE OF THIS, THE TIRE WEAR UNEVENLY ON THE INSIDE WHILE HAVING THE APPEARANCE TO HAVE PROPER TREAD. NEW TIRES LASTED ONLY 18,000 MILES.
NHTSA complaint #10875653 — an unverified report by a vehicle owner.
AT 47,500 MILES AND 4 YEARS, 9 MONTHS OF OWNERSHIP, MY PASSENGER SIDE LOWER FRONT BALL JOINT BROKE. THERE WERE NO SIGNS OF PROBLEMS LEADING UP TO THE BREAKAGE. UNFORTUNATELY FIAT NO LONGER MAKES THE 2012 LOWER FRONT BALL JOINTS AND THE 2013+ BALL JOINTS REQUIRE A NEW ASSEMBLY SO THE ENTIRE BALL JOINT, CONTROL ARM, ETC. ASSEMBLY HAS TO BE CREATED.
NHTSA complaint #10874631 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITH AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,488. ....UPDATED 07/05/16 *BF THE CONSUMER STATED SHE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE REGARDING THE TRANSMISSION. HOWEVER, THE DEALER INFORMED HER, THE BACK UP DEVICE WAS NOT WORKING. THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE SUSPENSION. IT FELT AS THOUGH THE VEHICLE WAS GOING TO TURN OVER. UPDATED 07/21/16.
NHTSA complaint #10861706 — an unverified report by a vehicle owner.
MY STEERING SHAFT HAS BEEN MAKING NOISE SINCE THE CAR WAS PURCHASED, THE PART HAS BEEN ON BACK ORDER EVERY TIME THE CAR HAS BEEN IN FOR SERVICE. IT'S BEEN A YEAR, SINCE I'VE HAD A CLUNKING STEERING SHAFT, AND THEY ASSURED ME IT WILL BE FIXED.... BUT THE PART IS ON BACK ORDER... THIS IS A COMMON ISSUE WITH THESE CARS IT SEEMS.
NHTSA complaint #10788049 — an unverified report by a vehicle owner.
2012 FIAT 500 PRIMA EDIZIONE. BACKING OUT OF PARKING LOT, DRIVER'S SIDE FRONT WHEEL DISCONNECTS FROM THE LOWER CONTROL ARM. CAR FALLS ALMOST TO THE GROUND. DEALER IDENTIFIES WORN BALL JOINT. JUST UNDER 62K MILES. RECENT ALIGNMENT AND TIRE REPLACEMENT DONE BY THE DEALER. ALL REGULAR SERVICE DONE AT SAME LOCAL DEALER SINCE NEW. FIRST AND ONLY OWNER. VERY FORTUNATE THIS DID NOT HAPPEN ON THE HIGHWAY AT SPEED.
NHTSA complaint #10786950 — an unverified report by a vehicle owner.
BALL-JOINT BROKE OFF COMPLETELY CAUSING DAMAGE TO TIRES AND FRONT WHEEL WELL PANEL. VEHICLE ONLY HAS 36K MILES AND TIRES ARE ROTATED AT EVERY OIL CHANGE. 10/4/15 RUST SPOTS ON BACK HATCH PANEL (REPORTED OVER A YEAR AGO, HAS BEEN RETURNED 2 TIMES AND THEY ARE FIGHTING ME ON THE 3 RETURN)
NHTSA complaint #10786283 — an unverified report by a vehicle owner.
LOWER BALL JOINTS ON BOTH SIDES LOOSE AND SHOW EXCESSIVE WEAR. DEALERSHIP PERFORMED MAINTENCE AND DID NOT NOTICE ANYTHING WHILE UNDER WARRANTY BUT NEXT MAINTENCE SHOWED EXCESSIVE WEAR AND CAR WAS JUST OUT OF WARRANTY AND FIAT WOULD NOT COVER REPAIR. NUMEROUS DOCUMENTED INCIDENTS ON 2012 FIAT 500'S WHERE BALL JOINTS HAVE BROKEN LOOSE. A SERIOUS SAFETY ISSUE THAT FIAT NEEDS TO ADDRESS AS THE BALL JOINTS ARE WEARING WITHIN 50,000-60000 MILES
NHTSA complaint #10781386 — an unverified report by a vehicle owner.