Owners have filed 31 complaints
about the 2004 Fleetwood Bounder with NHTSA between 2003 and 2010.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 5 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 65
Against the median year of the Fleetwood Bounder. 50 means typical for this
model; 100 means roughly double.
Severity — 17
3.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
95% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Fleetwood Bounder
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
523.8%
10,000 – 24,999 miles
942.9%
25,000 – 49,999 miles
733.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 4Dec 2010
NHTSA investigations into the 2004 Fleetwood Bounder
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE06005Opened 20 Jan 2006Closed 2 May 2006EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
INADVERTENT SLIDE-OUT EXTENSION MOVEMENT
THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHO...
Recalls on the 2004 Fleetwood Bounder
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V198000
SERVICE BRAKES, AIR
FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
Risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
08V320000
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
07V120000
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
06V388000
ENGINE AND ENGINE COOLING
ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
06V115000
ELECTRICAL SYSTEM
CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
Risk: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
04V454000
EXTERIOR LIGHTING:BRAKE LIGHTS
CERTAIN MOTORHOMES DO NOT HAVE BRAKE LIGHTS THAT ILLUMINATE CONSIDERABLY BRIGHTER THAN THE RUNNING OR TURN SIGNAL LAMPS IF ALL ARE ON AT THE SAME TIME.
Risk: THIS CONDITION MAY RESULT IN A CRASH IF THE FOLLOWING VEHICLE'S OPERATOR IS UNAWARE THAT YOU HAVE APPLIED YOUR BRAKES.
04V352000
TRAILER HITCHES
CERTAIN MOTOR HOMES EQUIPPED WITH DRAW TITE HITCH RECEIVERS MAY BE MISSING ONE OR MORE WELDS BETWEEN THE HITCH RECEIVER BOX AND THE BOTTOM SUPPORT PLATE.
Risk: THE WELDS COULD BREAK, ALLOWING THE HITCH RECEIVER BOX AND THE TOWED LOAD TO SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
04V087000
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
ON CERTAIN MOTOR HOMES EQUIPPED WITH POLAR MACH AND POLAR CUB AIR CONDITIONERS, THE SOLAR PANEL RUBBER WELL NUTS COULD FRACTURE THE PLASTIC SHROUD IN THE IMMEDIATE AREA OF THE ATTACHMENT HOLE.
Risk: THE RUBBER WELL NUTS COULD PULL OUT OF THE PLASTIC SHROUD, CAUSING THE SOLAR PANEL TO LEAVE THE TOP OF THE MOTOR HOME, AND INCREASING THE RISK OF A ROAD HAZARD OR A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2009215702 units in Canada
Brakes
On certain motorhomes, the brake calipers may stick in the applied position. This can result in abnormal heat generation at the wheel end which, if undetected, could eventually lead to soft brake pedal condition due to brake fluid boil. Extended stopping distances may result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will affect repairs.
Recall 200919116 units in Canada
Other
On certain motorhomes, the refrigerator exhaust may vent into the interior of the refrigerator cabinet rather than to the exterior. This is only a concern when the refrigerator is operated in the LPG mode. Improper venting of the exhaust may result in heat damage to the interior of the refrigerator cabinet. This could result in a fire causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, install a baffle in the rear of the cabinet to divert exhaust to the exterior vent.
Recall 200824611,692 units in Canada
Other
On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will install a secondary burner housing.
Recall 200704716,870 units in Canada
Other
On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will replace the refrigerator's boiler tube assembly.
Recall 2006235252 units in Canada
Fuel System
On certain motorhomes equipped with Workhorse Custom Chassis, the engine fuel rail pulse damper retainer clip may fracture, resulting in inadequate retention of the damper. If the damper comes loose, a fuel leak may result in the underhood area which may result in a fire. Correction: Dealers will replace the engine fuel rail pulse damper retainer clip.
Recall 20062081,501 units in Canada
Fuel System
On certain motorhomes equipped with Workhorse Custom Chassis, the engine fuel rail pulse damper retainer clip may fracture, resulting in inadequate retention of the damper. If the damper comes loose, a fuel leak may result in the underhood area which may result in a fire. Correction: Dealers will replace the engine fuel rail pulse damper retainer clip.
Recall 2006111209 units in Canada
Lights And Instruments
Certain motorhomes fail to comply with the requirements of CMVSS 101 and 105. Incorrect software programmed into the instrument panel cluster may not allow activation of certain driver warning indicators. As a result, the instrument cluster may fail to illuminate the warning lamps indicating brake system failure. Correction: Workhorse Custom Chassis dealers will reprogram the instrument panel cluster.
Recall 2004264182 units in Canada
Other
On certain vehicles, the Draw Tite brand hitch receiver may be missing one or more welds that would normally exist between the hitch receiver box and the bottom support plate. During use, forces may be applied that could cause the existing welds to break and the hitch receiver box and towed load to separate from the towing vehicle, which could result in a crash. Correction: Dealers will inspect the hitch receiver, and if any welds are missing, will replace it.
Reports where the owner recorded a crash, a fire, an injury or a death.
Lost Creek, PACrash
TIRES
STEERING CONTROL WAS LOST ON VEHICLE CAUSING VEHICLE TO HIT THE GUARDRAIL.*MR CONSUMER DIDN'T HEAR OR FEEL ANYTHING PRIOR TO THE FAILURE. HE BELIEVED THE TIRE CAUSED THE STEERING FAILURE. THERE WAS HEAVY RIGHT SIDE DAMAGE TO THE BODY OF THE MOTORHOME, A DAMAGED WHEEL AND FLAT TIRE. *PH *NLM
NHTSA complaint #10046554 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 25,000 milesWindsor, CA
VISIBILITY
TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER 35E RV EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT THE FRONT WINDOWS ON THE DRIVER AND PASSENGER SIDE FOG UP AND HE WAS UNABLE TO SEE. A WINDOW REPAIR SHOP REPAIRED THE VEHICLE. THE CONTACT WAS INFORMED THAT THE DUAL PANE HAD LOST ITS SEAL WHICH CAUSED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. UPDATED 2/23/11
NHTSA complaint #10373290 — an unverified report by a vehicle owner.
at 25,000 milesBlairsville, GA
VISIBILITY
2004 FLEETWOOD BONDER DIESEL PUSHER 8 FIXED WINDOWS FOGGING WORST IS DRIVER SIDE I HAVE TROUBLE SEEING REAR VIEW MIRROR.
NHTSA complaint #10369722 — an unverified report by a vehicle owner.
Livingston, TX
VISIBILITY
THE DRIVER SIDE WINDOW, PASSENGER SIDE WINDOW, AND THE WINDOW BEHIND THE PASSENGER SEAT ARE FOGGING BETWEEN THE PANES OF GLASS.
NHTSA complaint #10370194 — an unverified report by a vehicle owner.
at 36,000 milesUniversity Place, WA
VISIBILITY
TL* THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER RV. THE CONTACT STATED THE PASSENGER AND DRIVER SIDE WINDOW, AS WELL AS THE REAR BEDROOM WINDOW ARE FOGGY AND IT WAS VERY DIFFICULT TO SEE OUT THE WINDOWS. THE WINDOWS HAD NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE IS 39,835 UPDATED 03/08/11
NHTSA complaint #10369797 — an unverified report by a vehicle owner.
at 15,000 milesValencia, CA
VISIBILITY
SEVERAL WINDOWS IN OUR MOTORHOME ARE FOGGING BETWEEN THE DOUBLE PANE GLASS. THIS STARTED TO APPEAR APPROX. 4 YRS. AGO. THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS HAVE BECOME SO CLOUDY THAT WHEN THE SUN REFLECTS ON THOSE WINDOWS IT IS BECOMING VERY DIFFICULT TO SEE THE SIDE MIRRORS MAKING LANE CHANGES VERY HAZARDOUS TO COMPLETE. FLEETWOOD HAS POLITELY SAID SORRY AND INFORMED ME THAT IT WILL COST APPROX. $1000 TO CORRECT THE PROBLEM. I KNOW OF MANY FLEETWOOD MOTORHOMES THAT HAVE THIS SAME PROBLEM AND I REFER YOU TO THE DEC. 2010 ISSUE OF BOUNDER SOUNDER(ARTICLE----FOGGY, BUT NOT THE WEATHER) THE OFFICIAL PUBLICATION OF BOUNDERS UNITED (A NATIONAL ASSOC. OF BOUNDER MOTORHOME OWNERS). I HAVE A COPY OF MY CORRESPONDENCE WITH FLEETWOOD. THANK YOU FOR YOUR ASSIST IN THIS MATTER............
NHTSA complaint #10368322 — an unverified report by a vehicle owner.
at 4,000 milesGreenfield, MA
SERVICE BRAKES, HYDRAULIC
INADVERTENT BRAKE APPLICATION CAUSING EXCESSIVE HEAT AND DAMAGE TO FRONT BRAKE PARTS. TOOK RIG TO LOCAL SERVICE CENTER WHERE THE DAMAGE WAS DISCOVERED AND REPAIRED. WE HAD NOT RECEIVED ANY RECALL NOTICE FROM WORKHORSE SO PAID FOR REPAIR IN FULL. AFTER INITIAL RECALL NOTICE WAS RECEIVED, CONTACTED WORKHORSE BUT CLAIM WAS DENIED BECAUSE IT DIDN'T FALL IN THEIR SPECIFIC TIME FRAME.
NHTSA complaint #10357478 — an unverified report by a vehicle owner.
Decatur, IL
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
2004 FLEETWOOD BOUNDER 34 F. CONSUMER REQUESTS REIMBURSEMENT FOR REFRIGERATOR FAILURE ISSUES*TGW THE CONSUMER STATED THE NORCOLD REFRIGERATOR STOPPED COOLING AND ALL OF THE REFRIGERANT LEAKED OUT DUE TO FATIGUE FAILURE.. THE CONSUMER WAS INFORMED HIS RV WAS NOT COVERED BY THE NORCOLD RECALL, BECAUSE HIS MODEL WAS NOT ON THE LIST.
NHTSA complaint #10340055 — an unverified report by a vehicle owner.
Decatur, IL
EQUIPMENT
2004 FLEETWOOD BOUNDER 34 F. CONSUMER REQUESTS REIMBURSEMENT FOR REFRIGERATOR FAILURE ISSUES*TGW THE CONSUMER STATED THE NORCOLD REFRIGERATOR STOPPED COOLING AND ALL OF THE REFRIGERANT LEAKED OUT DUE TO FATIGUE FAILURE.. THE CONSUMER WAS INFORMED HIS RV WAS NOT COVERED BY THE NORCOLD RECALL, BECAUSE HIS MODEL WAS NOT ON THE LIST.
NHTSA complaint #10340055 — an unverified report by a vehicle owner.
at 26,000 milesHockessin, DE
SERVICE BRAKES, AIR
TL* THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER RV. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD INTERMITTENTLY FALL INTO THE FLOORBOARD AND WOULD EXHIBIT RESISTANCE TO BRAKING PRESSURES. THIS CAUSED AN UNUSUAL INCREASE IN STOPPING DISTANCE. THE CONTACT RECEIVED NOTIFICATION OF RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR) AND CONTACTED THE MANUFACTURER WHERE HE WAS ADVISED THEY WERE WORKING ON OBTAINING PARTS TO MAKE THE NECESSARY REPAIRS. AN APPOINTMENT WAS SCHEDULED FOR REPAIRS OCTOBER, 2009. THE MANUFACTURER ADVISED THAT THE PARTS WERE STILL NOT AVAILABLE AS OF OCTOBER, 2009. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000.
NHTSA complaint #10331441 — an unverified report by a vehicle owner.
at 22,000 milesST. Peters, MO
SERVICE BRAKES, HYDRAULIC
2004 FLEETWOOD BOUNDER BUILT ON A WORKHORSE CHASSIS. BOTH REAR BRAKES FAILED AND LOST BRAKE PEDAL. THIS UNIT HAS BEEN ON THE RECALL LIST FOR A WHILE BUT THE REPLACEMENT PART ARE NOT IN THE SYSTEM YET. THIS IS A 22,000 LB MOTOR HOME.
NHTSA complaint #10331050 — an unverified report by a vehicle owner.
at 25,000 milesST Augustine, FL
SERVICE BRAKES, AIR
TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND THE BRAKES LOCKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 25,000. THE VIN NUMBER WAS NOT AVAILABLE.
NHTSA complaint #10325023 — an unverified report by a vehicle owner.
at 29,770 milesNewark, CA
VISIBILITY
THE DRIVER AND PASSENGER WINDOWS ON MY 2004 FLEETWOOD BOUNDER ARE FOGGING ON THE INSIDE OF THE DUAL PANE WINDOW. THIS MAKES IT HARD TO SEE YOUR SIDE MIRRORS AND VEHICLES ON YOUR SIDE. I HAVE ANOTHER WINDOW THAT IS ALSO FOGGING.
NHTSA complaint #10297603 — an unverified report by a vehicle owner.
at 6,100 milesWilliamsburg, VA
SERVICE BRAKES, HYDRAULIC
BRAKE CALIPER SEIZED ON MY 2004 BOUNDER MOTORHOME WITH WORKHORSE CHASSIS. THE DRAGGING BRAKE ON RIGHT REAR BECAME HOT ENOUGH TO CAUSE THE BRAKE FLUID TO BOIL WHICH CAUSED THE BRAKE SYSTEM TO FAIL TO THE POINT OF THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR BEFORE ANY TYPE OF BRAKING OCCURRED. VEHICLE WAS TOWED TO A WORKHORSE DEALER WHERE IT WAS INSPECTED AND CONFIRMED THAT THE INCIDENT HAD OCCURRED. EVENTUALLY THE CALIPER RELEASED AND THE BRAKES SEEMED TO BE IN WORKING ORDER. NOTHING WAS FIXED NOR DONE AND AFTER SEVERAL MONTHS THE VEHICLE WAS REMOVED FORM THE DEALER AND HAS BEEN IN STORAGE. THE BRAKES FAILED FOR NO REASON AND NOTHING HAS BEEN DONE TO FIX THEM OR PREVENT RECURRENCE.
NHTSA complaint #10289229 — an unverified report by a vehicle owner.
at 23,446 milesCrossville, TN
SERVICE BRAKES, HYDRAULIC
FRONT RIGHT & REAR LEFT BRAKE CALIPERS LOCKED UP ON OUR 2004 W-22 WORKHORSE CHASSIS. BURNED OUT ABS LEFT. REAR SENSOR. WAITED UNTIL BRAKES COOLED, MANAGED TO DRIVE HOME. FIRST TIME THIS OCCURED. MILEAGE 23,446.4 MILES. CHECKED AT LOCAL W/H DEALER, INFORMED THAT WOULD HAVE TO WAIT UNTIL NEW REPLACEMENT PARTS WHERE AVAILABLE IN OCT./NOV./DEC.. THEY SUGGESTED NOT TO DRIVE UNIT WITH PRESENT BRAKE SYSTEM AS WAS UNSAFE.
NHTSA complaint #10284568 — an unverified report by a vehicle owner.
at 22,800 milesSuttons BAY, MI
VISIBILITY
TL*- THE CONTACT OWNS A 2004 FLEET WOOD BOUNDER. THE MANUFACTURER OF THE GLASS IS SE-GI PRODUCTS INC. THE CONTACT STATED THAT THE DRIVERS SIDE WINDOWS ARE NOT CLEAR, WHICH IMPAIRS HIS VISIBILITY. A REDUCTION IN VISIBILITY INCREASES THE RISK OF VEHICLE CRASH. HE IS IN THE PROCESS OF REPLACING THE WINDOWS AT AN EXPENSE OF 300.00. HE CONTACTED THE MANUFACTURER AND A REPRESENTATIVE STATED THAT BECAUSE THE WARRANTY WAS EXPIRED, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 22,800. THE CURRENT MILEAGE IS 24,300.
NHTSA complaint #10283544 — an unverified report by a vehicle owner.
at 25,000 milesPort Charlotte, FL
VISIBILITY
2004 BOUNDER COACH PURCHASED NEW IN AUG/SEPT 2003. I (2ND OWNER) PURCHASED COACH IN DEC 2006. COACH PUT DIRECTLY INTO STORAGE UNTIL FEB 2007, WHEN I DISCOVERED THE DRIVERS SIDE WINDOW AND THE L/R WINDOW WERE FOGGED. THOUGHT IT WAS FILM FROM BEING STORED. IT WAS NOT AFTER INSPECTION. WINDOWS HAVE COMPLETELY LOST THEIR SEAL. CAN NOT SEE OUT OF DRIVERS WINDOW WHEN IT RAINS OR WHEN SUN IS SHINING ON THEM. UPON CLOSER INSPECTION FOUND THAT ALL THE WINDOWS ( 11 ) HAVE SOME DEGREE OF FOGGING. I CONTACTED FLEETWOOD WHO SAID THEY COULD DO NOTHING AND TOLD ME TO CONTACT SE-GI PRODUCTS IN CALIFORNIA. I DID AND THEY SAID TO SEND THEM PICTURES AND A DESCRIPTION OF PROBLEM. THEY CALLED ME AFTER RECEIVING THEM AND SAID THE COACH WAS OUT OF THE 3-YEAR WARRANTY AND THEY COULD NOT DO ANYTHING. I CALLED FLEETWOOD AGAIN THEY SAID "THINGS HAVE CHANGED IN THE PAST MONTH OR SO AND SHE WOULD CALL SEGI AND SEE WHAT SHE COULD DO. SHE TOLD ME SHE JUST HAD ANOTHER COACH IN THE PAST FEW WEEKS WITH ALMOST THE IDENTICAL PROBLEM AND RECEIVED HELP FOR THEM". 4 DAYS LATER SHE CALLED ME BACK AND SAID "SE-GI IS UNWILLING TO DO ANYTHING, NOT EVEN SELL ME WINDOWS AT COST!" "SORRY" I EMAILED HER AND TOLD HER THIS WAS UN-ACCEPTABLE. FLEETWOOD TOLD ME THE ORIGINAL OWNER CONTACTED THEM IN SEPT. 2006 ABOUT THE WINDOWS, BUT FLEETWOOD TOLD THEM THERE WAS NOT RECALL AT THAT TIME. (I WAS NOT AWARE OF THIS, UNTIL FLEETWOOD TOLD ME WHEN I CALLED THEM) THIS CALL BY THE ORIGINAL OWNER WAS WITHIN A MONTH OF THE WARRANTY EXPIRING. MY CALL WAS 6 MONTHS AFTER THE 3 YEAR (SO CALLED WARRANTY). I COULD POSSIBLY SEE FLEETWOOD/SE-GI NOT WARRANTING 1 OR 2 WINDOWS, BUT ALL 11 WINDOWS. THIS IS DEFINITELY A SERIOUS DEFECT. I CAN NOT DRIVE THE COACH UNTIL AT LEAST THE DRIVERS WINDOW IS REPLACED. VERY SERIOUS SAFETY ISSUE. THANK YOU
NHTSA complaint #10264861 — an unverified report by a vehicle owner.
at 5,000 milesOrange City, FL
SERVICE BRAKES, HYDRAULIC
MULTIPLE BRAKE ISSUES ON 2004 RV WITH CHEVY WORKHORSE CHASSIS - OVERHEATING DISC BRAKE CALIPERS AND POOR PERFORMANCE. RV HAS LESS THAN 10,000 MILES ON IT AT THIS TIME AND WE HAVE BEEN STRANDED ON THE SIDE OF THE ROAD WITH THE SAME OR SIMILAR BRAKE ISSUE FOUR TIMES IN THE PAST 8-10 MONTHS. THE AUTHORIZED WORKHORSE DEALER COULDN'T IDENTIFY THE PROBLEM SO JUST TRIED DIFFERENT THINGS TO TRY TO FIX IT. THE BRAKE LINES WERE BLED, CALIPERS WERE REPLACED THE LAST TIME AND THERE IS AN ABS ISSUE THIS TIME.
NHTSA complaint #10246898 — an unverified report by a vehicle owner.
at 10,000 milesColora, MD
SERVICE BRAKES, HYDRAULIC
LEFT FRONT BRAKE LOCKED UP AND CAUSED A BRAKE SYSTEM FAILURE. THIS OCCURRED AFTER BRAKE WERE USED IN STOP AND GO DRIVING. SAME THING HAPPENED LAST YEAR WITH RIGHT FRONT BRAKE UNDER SAME CONDITIONS.
NHTSA complaint #10240346 — an unverified report by a vehicle owner.
at 8,000 milesVancuver, WA
SERVICE BRAKES, AIR
TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER. WHILE DRIVING BETWEEN 30-45 MPH, THE BRAKE SHOES RUBBED AGAINST THE ROTORS. THEY DO NOT RELEASE PROPERLY AND CONTINUE TO TIGHTEN, CAUSING THE VEHICLE TO VEER UNEXPECTEDLY TO THE LEFT OR RIGHT. THE CONTACT CALLED THE MANUFACTURER AND WAS NOTIFIED OF A CLASS ACTION SUIT FOR THE SAME ISSUE REGARDING THE DESIGN, WHICH IS A VERY COMMON FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NEED TO REPLACE THE ENTIRE BRAKING SYSTEM WITH CALIPERS AND ROTORS IN ORDER TO REPAIR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 8,000.
NHTSA complaint #10238031 — an unverified report by a vehicle owner.
at 17,203 milesSurfside Beach, SC
SERVICE BRAKES, HYDRAULIC
MY WIFE AND I LEFT OUR HOME IN SURFSIDE BEACH, SC FOR A WEEKEND OF NC CAMPING. WE PASSED THROUGH CONWAY, SC ON HWY 501. MY WIFE ASKED IF I LEFT THE EMERGENCY BRAKE ON, BECAUSE THERE CAME A SMELL OF OVERHEATED BRAKES. MY BRAKE WAS OFF, AND WE THOUGHT THE SMELL WAS COMING FROM TRAFFIC AHEAD OF US. THE SMELL GOT STRONGER, THE TRANSMISSION WAS NOT SHIFTING INTO OVERDRIVE AND I ALSO NOTICED A DECREASE IN FUEL ECONOMY (ON BOARD MPG COMPUTER). WE WERE DOING ABOUT 55 MPH. AS I PULLED INTO A GAS STATION IN AYNOR, SC TO CHECK THINGS I DISCOVERED I HAD NO BRAKES (PEDAL WENT TO THE FLOOR). I PUMPED THE BRAKES AND MANAGED TO PULL IN; WE COULD FEEL HEAT COMING OFF THE REAR WHEELS (AND SMELL) WHEN WE WALKED AROUND THE COACH. THE ABS MALFUNCTION LIGHT WAS ALSO ILLUMINATED. OUR RV IS A 2004 36 FT. BOUNDER ON A W22 WORKHORSE CHASSIS. THE RV WAS BUILT IN JULY, 2003 (07/03), AND HAS LESS THAN 20,000 MILES ON IT. I CALLED WORKHORSE AND ASKED FOR THE CLOSEST SERVICE CENTER. I WAS GIVEN THE NAME OF A MYRTLE BEACH, SC CENTER, SO I CALLED THEM TO ARRANGE A TOW. THE TOW TRUCK OPERATOR DID NOT WANT TO TOW MY RV FROM AYNOR TO MYRTLE BEACH WITH A REAR BRAKE PROBLEM. I PAID $1303.29 FOR PARTS (2 REAR CALIPERS, 2 ROTORS, BRAKES , 2 ABS SENSORS AND 2 AXLE SEALS) WHICH I PURCHASED FROM THE MYRTLE BEACH WORKHORSE CENTER AND CARRIED TO THE AYNOR SERVICE STATION WHERE I PAID $506.26 FOR THEM TO INSTALL THE NEW PARTS. NOTE: THE RIGHT REAR ABS SENSOR MELTED OUT OF THE REAR WHEEL ON THE PASSENGER SIDE. I HAVE THE OLD PARTS.
NHTSA complaint #10236678 — an unverified report by a vehicle owner.
at 18,000 milesRussellville, AR
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER. WHILE DRIVING AT ANY SPEED, THE VEHICLE WILL SUDDENLY SHUT OFF. WHEN THE FAILURE OCCURS AND THE ACCELERATOR PEDAL IS DEPRESSED, THE VEHICLE WILL RESTART WHILE STILL IN MOTION. THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 21,500 AND FAILURE MILEAGE WAS 18,000. UPDATED 07/15/08 *BF THE CRANKSHAFT POSITION SENSOR WAS REPALCED. UPDATED 07/15/08
NHTSA complaint #10231274 — an unverified report by a vehicle owner.
at 20,000 milesCottage Grove, MN
STRUCTURE
THE COVER OVER THE ENGINE COMPARTMENT INSIDE THE MOTORHOME IS MADE OF FIBERGLASS. THE FIBERGLASS HAS CRACKED TO THE POINT THAT I CANNOT STAND ON IT FOR FEAR OF FALLING THROUGH IT ONTO THE ENGINE. THE COVER IS IN A PLACE WHERE YOU HAVE TO STAND ON IT TO GET TO THE DRIVER'S AND PASSENGER SEAT. IT ALSO HAS TO BE STEPPED ON TO GET TO ENTERTAINMENT CENTER. I CONTACTED FLEETWOOD AND GOT NO RESPONSE BACK.
NHTSA complaint #10219808 — an unverified report by a vehicle owner.
Sebring, FL
VISIBILITY:GLASS, SIDE/REAR
2004 BOUNDER COACH PURCHASED NEW IN AUG/SEPT 2003. I (2ND OWNER) PURCHASED COACH IN DEC 2006. COACH PUT DIRECTLY INTO STORAGE UNTIL FEB 2007, WHEN I DISCOVERED THE DRIVERS SIDE WINDOW AND THE L/R WINDOW WERE FOGGED. THOUGHT IT WAS FILM FROM BEING STORED. IT WAS NOT AFTER INSPECTION. WINDOWS HAVE COMPLETELY LOST THEIR SEAL. CAN NOT SEE OUT OF DRIVERS WINDOW WHEN IT RAINS OR WHEN SUN IS SHINING ON THEM. UPON CLOSER INSPECTION FOUND THAT ALL THE WINDOWS ( 11 ) HAVE SOME DEGREE OF FOGGING. I CONTACTED FLEETWOOD WHO SAID THEY COULD DO NOTHING AND TOLD ME TO CONTACT SE-GI PRODUCTS IN CALIFORNIA. I DID AND THEY SAID TO SEND THEM PICTURES AND A DESCRIPTION OF PROBLEM. THEY CALLED ME AFTER RECEIVING THEM AND SAID THE COACH WAS OUT OF THE 3-YEAR WARRANTY AND THEY COULD NOT DO ANYTHING. I CALLED FLEETWOOD AGAIN THEY SAID "THINGS HAVE CHANGED IN THE PAST MONTH OR SO AND SHE WOULD CALL SEGI AND SEE WHAT SHE COULD DO. SHE TOLD ME SHE JUST HAD ANOTHER COACH IN THE PAST FEW WEEKS WITH ALMOST THE IDENTICAL PROBLEM AND RECEIVED HELP FOR THEM". 4 DAYS LATER SHE CALLED ME BACK AND SAID "SE-GI IS UNWILLING TO DO ANYTHING, NOT EVEN SELL ME WINDOWS AT COST!" "SORRY" I EMAILED HER AND TOLD HER THIS WAS UN-ACCEPTABLE. FLEETWOOD TOLD ME THE ORIGINAL OWNER CONTACTED THEM IN SEPT. 2006 ABOUT THE WINDOWS, BUT FLEETWOOD TOLD THEM THERE WAS NOT RECALL AT THAT TIME. (I WAS NOT AWARE OF THIS, UNTIL FLEETWOOD TOLD ME WHEN I CALLED THEM) THIS CALL BY THE ORIGINAL OWNER WAS WITHIN A MONTH OF THE WARRANTY EXPIRING. MY CALL WAS 6 MONTHS AFTER THE 3 YEAR (SO CALLED WARRANTY). I COULD POSSIBLY SEE FLEETWOOD/SE-GI NOT WARRANTING 1 OR 2 WINDOWS, BUT ALL 11 WINDOWS. THIS IS DEFINITELY A SERIOUS DEFECT. I CAN NOT DRIVE THE COACH UNTIL AT LEAST THE DRIVERS WINDOW IS REPLACED. VERY SERIOUS SAFETY ISSUE. THANK YOU
NHTSA complaint #10189042 — an unverified report by a vehicle owner.
Sebring, FL
VISIBILITY
2004 BOUNDER COACH PURCHASED NEW IN AUG/SEPT 2003. I (2ND OWNER) PURCHASED COACH IN DEC 2006. COACH PUT DIRECTLY INTO STORAGE UNTIL FEB 2007, WHEN I DISCOVERED THE DRIVERS SIDE WINDOW AND THE L/R WINDOW WERE FOGGED. THOUGHT IT WAS FILM FROM BEING STORED. IT WAS NOT AFTER INSPECTION. WINDOWS HAVE COMPLETELY LOST THEIR SEAL. CAN NOT SEE OUT OF DRIVERS WINDOW WHEN IT RAINS OR WHEN SUN IS SHINING ON THEM. UPON CLOSER INSPECTION FOUND THAT ALL THE WINDOWS ( 11 ) HAVE SOME DEGREE OF FOGGING. I CONTACTED FLEETWOOD WHO SAID THEY COULD DO NOTHING AND TOLD ME TO CONTACT SE-GI PRODUCTS IN CALIFORNIA. I DID AND THEY SAID TO SEND THEM PICTURES AND A DESCRIPTION OF PROBLEM. THEY CALLED ME AFTER RECEIVING THEM AND SAID THE COACH WAS OUT OF THE 3-YEAR WARRANTY AND THEY COULD NOT DO ANYTHING. I CALLED FLEETWOOD AGAIN THEY SAID "THINGS HAVE CHANGED IN THE PAST MONTH OR SO AND SHE WOULD CALL SEGI AND SEE WHAT SHE COULD DO. SHE TOLD ME SHE JUST HAD ANOTHER COACH IN THE PAST FEW WEEKS WITH ALMOST THE IDENTICAL PROBLEM AND RECEIVED HELP FOR THEM". 4 DAYS LATER SHE CALLED ME BACK AND SAID "SE-GI IS UNWILLING TO DO ANYTHING, NOT EVEN SELL ME WINDOWS AT COST!" "SORRY" I EMAILED HER AND TOLD HER THIS WAS UN-ACCEPTABLE. FLEETWOOD TOLD ME THE ORIGINAL OWNER CONTACTED THEM IN SEPT. 2006 ABOUT THE WINDOWS, BUT FLEETWOOD TOLD THEM THERE WAS NOT RECALL AT THAT TIME. (I WAS NOT AWARE OF THIS, UNTIL FLEETWOOD TOLD ME WHEN I CALLED THEM) THIS CALL BY THE ORIGINAL OWNER WAS WITHIN A MONTH OF THE WARRANTY EXPIRING. MY CALL WAS 6 MONTHS AFTER THE 3 YEAR (SO CALLED WARRANTY). I COULD POSSIBLY SEE FLEETWOOD/SE-GI NOT WARRANTING 1 OR 2 WINDOWS, BUT ALL 11 WINDOWS. THIS IS DEFINITELY A SERIOUS DEFECT. I CAN NOT DRIVE THE COACH UNTIL AT LEAST THE DRIVERS WINDOW IS REPLACED. VERY SERIOUS SAFETY ISSUE. THANK YOU
NHTSA complaint #10189042 — an unverified report by a vehicle owner.
Sebring, FL
VISIBILITY
2004 FLEETWOOD BOUNDER PURCHASED IN JULY 2003 IS PROGRESSIVELY LOOSING THE SEALS IN MY DUAL PANE TEMPERED WINDOWS. IT STARTED WITH THE DRIVERS WINDOW AND HAS NOW PROGRESSED TO ALL OF THE WINDOWS. NOW I CANNOT SEE OUT MY DRIVERS SIDE WINDOW TO THE OUTSIDE MIRROR. THIS IS EXTREMELY DANGEROUS. SE-GI PRODUCTS TOLD ME IT IS OUT OFF WARRANTY AND IS MY RESPONSIBILITY TO GET THEM REPAIRED. THIS IS DEFINITELY A MANUFACTURING DEFECT. THE COACH IS ONLY 3 1/2 YEARS OLD DIESEL WITH ONLY 25,000 MILES.
NHTSA complaint #10185207 — an unverified report by a vehicle owner.