Owners have filed 15 complaints
about the 2004 Fleetwood Discovery with NHTSA between 2004 and 2017.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 4 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the Fleetwood Discovery. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
85% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Fleetwood Discovery
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
646.2%
10,000 – 24,999 miles
538.5%
25,000 – 49,999 miles
17.7%
50,000 – 74,999 miles
17.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2004peak 2Aug 2017
NHTSA investigations into the 2004 Fleetwood Discovery
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE06005Opened 20 Jan 2006Closed 2 May 2006EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
INADVERTENT SLIDE-OUT EXTENSION MOVEMENT
THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHO...
Recalls on the 2004 Fleetwood Discovery
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200824611,692 units in Canada
Other
On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will install a secondary burner housing.
Recall 200704716,870 units in Canada
Other
On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will replace the refrigerator's boiler tube assembly.
Recall 2004201123 units in Canada
Brakes
On certain vehicles built on FCCC XC motorhome chassis, in a situation where multiple alarms are active, a Check Engine, Stop Engine, or similar warning indicator is given priority over the Low Air alarm by the instrument system controller software. If the operator does not acknowledge these higher priority alarms a Low Air alarm may not be displayed. This is a non-compliance with the low air warning requirements of CMVSS 121. Correction: Dealers will reprogram the Multi-Module Data Controller (MMDC).
Recall 200407211 units in Canada
Other
Certain vehicles equipped with a solar panel for use on Polar Mach & Polar Cub "solar ready" air conditioners and heat pumps. During installation, the rubber well nuts may not have engaged the hole adequately to prevent them from being pulled out of the plastic shroud during normal use. Should the panel detach while the vehicle is in motion, it could strike another vehicle or a pedestrian, possibly resulting in personal injuries. Correction: Dealer will reinforce the solar panel with metal mounting brackets.
In the owners' own words, exactly as filed with NHTSA.
at 54,800 milesPortland, OR
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FLEETWOOD DISCOVERY. WHILE DRIVING UNKNOWN SPEEDS, THE DRIVER SIDE WINDOW WAS DISTORTED AND STAINED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO FUNDING TO REPLACE THE WINDOW. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,800.
NHTSA complaint #11013417 — an unverified report by a vehicle owner.
at 5,204 milesAlpine, CA
VISIBILITY/WIPER
DUAL PAIN WINDOWS ARE PERMANENTLY FOGGED BETWEEN PAINS, CREATING A VISIBILITY ISSUE.
NHTSA complaint #10606601 — an unverified report by a vehicle owner.
at 6,000 milesClovis, CA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SHORTLY AFTER PURCHASING OUR DISCOVERY, I NOTICED THE WINDOWS WERE STARTING TO LOOK FOGGY. I ASSUMED IT WAS A MAINTENANCE PROBLEM AS WE HAVE VERY HARD WATER IN OUR AREA. ADDITIONALLY, THE LOCAL FLEETWOOD DEALER WAS NOT ATTENDING TO OUR WARRANTY ISSUES, LET ALONE THE WINDOWS. AFTER THE WARRANTY REPAIRS WERE COMPLETED (6 YEARS INTO OUR OWNERSHIP), AND THE DEALER CLOSING BUSINESS, WE ATTENDED A GOOD SAM RALLEY WHERE WE SOUGHT ASSISTANCE DETERMINING THE CAUSE AND REPLACEMENT PROCESS, A VERY EXPENSIVE DEFECT IN THE WINDOW SEALS. WE ELECTED NOT TO SPEND OVER $ 12,000 FOR REPLACEMENTS, ESPECIALLY BECAUSE WE WOULD HAVE HAD TO TRAVEL OVER 1000 MILES AND SPEND 3 WEEKS ACCOMPLISHING THE REPAIRS. THE DRIVER'S WINDOW HAS NOW DETERIORATED TO CAUSE A VISIBILITY ISSUE DUE TO THE FOG. THE WINDOWS ARE NOT COVERED BY ANY WARRANTY OR EXTENDED SERVICE CONTRACT. THIS CONDITION SEEMS TO BE COMMON AND DISCUSSED REGULARLY ON RV FORUMS. THE MANUFACTURER SHOULD PROVIDE ASSISTANCE IN THE REPAIR OR REPLACEMENT IF THOSE AFFECTED WINDOWS.
NHTSA complaint #10593089 — an unverified report by a vehicle owner.
at 6,000 milesClovis, CA
VISIBILITY
SHORTLY AFTER PURCHASING OUR DISCOVERY, I NOTICED THE WINDOWS WERE STARTING TO LOOK FOGGY. I ASSUMED IT WAS A MAINTENANCE PROBLEM AS WE HAVE VERY HARD WATER IN OUR AREA. ADDITIONALLY, THE LOCAL FLEETWOOD DEALER WAS NOT ATTENDING TO OUR WARRANTY ISSUES, LET ALONE THE WINDOWS. AFTER THE WARRANTY REPAIRS WERE COMPLETED (6 YEARS INTO OUR OWNERSHIP), AND THE DEALER CLOSING BUSINESS, WE ATTENDED A GOOD SAM RALLEY WHERE WE SOUGHT ASSISTANCE DETERMINING THE CAUSE AND REPLACEMENT PROCESS, A VERY EXPENSIVE DEFECT IN THE WINDOW SEALS. WE ELECTED NOT TO SPEND OVER $ 12,000 FOR REPLACEMENTS, ESPECIALLY BECAUSE WE WOULD HAVE HAD TO TRAVEL OVER 1000 MILES AND SPEND 3 WEEKS ACCOMPLISHING THE REPAIRS. THE DRIVER'S WINDOW HAS NOW DETERIORATED TO CAUSE A VISIBILITY ISSUE DUE TO THE FOG. THE WINDOWS ARE NOT COVERED BY ANY WARRANTY OR EXTENDED SERVICE CONTRACT. THIS CONDITION SEEMS TO BE COMMON AND DISCUSSED REGULARLY ON RV FORUMS. THE MANUFACTURER SHOULD PROVIDE ASSISTANCE IN THE REPAIR OR REPLACEMENT IF THOSE AFFECTED WINDOWS.
NHTSA complaint #10593089 — an unverified report by a vehicle owner.
Hattiesburg, MS
VISIBILITY
THE 2004 FLEETWOOD DISCOVERY HAS FAULTY WINDOWS THAT COULD POTENTIALLY CAUSE DANGER TO DRIVERS, PASSENGERS, AND OTHER DRIVERS DUE TO LACK OF VISIBILITY. I AM AN OWNER AND WOULD LIKE FLEETWOOD TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE IT IS TOO LATE!
NHTSA complaint #10445670 — an unverified report by a vehicle owner.
at 23,000 milesChesterfield, MO
VISIBILITY
FLEETWOOD INSTALLED FAULTY DUAL PANE WINDOWS IN SEVERAL YEARS OF RV'S THAT GET FOGGY BETWEEN THE SEALED PANES OF GLASS. THESE WINDOWS ARE USED THROUGHOUT THE MOTORHOME INCLUDING THE DRIVERS SIDE WINDOW. THE DRIVERS VIEW TO THE OUTSIDE REARVIEW MIRROR IN OBSTRUCTED AND CREATES A DANGEROUS SITUATION BECAUSE THE VIEW IS DISTORTED. THE STATE OF MISSOURI REQUIRES AN ANNUAL SAFETY INSPECTION AND THIS RV WILL NO LONGER PASS THIS INSPECTION BECAUSE OF THE OBSCURED VIEW TO THE OUTSIDE FROM THE DRIVERS SEAT. I HAVE ATTEMPTED TO HAVE THIS PROBLEM FIXED UNDER WARRANTY BUT FLEETWOOD REFUSES BECAUSE THE PROBLEM IS OVER 3 YEARS OLD, I CONTEND THE PROBLEM STARTED WELL WITHIN THE WARRANTY PERIOD AND HAS GOTTEN WORSE. I ALSO CONTEND THERE ARE MANY RV'S WITH THIS PROBLEM ON THE ROAD SOME OF WHICH FLEETWOOD HAS REPAIRED UNDER WARRANTY AND SOME THEY HAVE NOT REGARDLESS OF THE TIMING OF THE REPAIR IN RELATIONSHIP TO THE WARRANTY PERIOD. I ALSO CONTEND THAT AUTO GLASS SHOULD NOT DISTORT THE VIEW FOR SAFETY REASONS "EVER", SAFETY GLASS IS REGULATED BY THIS AGENCY AS FAR AS I KNOW AND I BELIEVE THIS IS A DEFECTIVE PRODUCT THAT WILL CAUSE AN ACCIDENT BECAUSE THE DRIVERS VIEW IS OBSCURED. I AM DATING THIS COMPLAINT TODAY BUT THE PROBLEM STARTED ABOUT 18 MONTHS AGO AND HAS GOTTEN WORSE. I HAVE RAN A BASIC SURVEY OF FLEETWOOD OWNERS AND FOUND MANY OTHERS WITH THE SAME PROBLEM. I SPOKE TO THE MANUFACTURER OF THESE WINDOWS SE-GI IN AUGUST '07 ABOUT THIS AND THEY CONFIRMED THEY HAD A MANUFACTURING PROBLEM "A FEW YEARS AGO WITH THE DUAL PANE WINDOWS, BUT IT WAS RESOLVED NOW" I CONTINUE TO FIND OTHER OWNERS WITH THESE VEHICLES AND WINDOWS THAT ARE HAVING PROBLEMS. I FEEL THERE SHOULD BE AN INVESTIGATION AND UPON THE SAME FINDINGS AS I HAVE A RECALL SHOULD BE ENFORCED. THIS IS A DANGEROUS PROBLEM AND FLEETWOOD IS NOT TAKING RESPONSIBILITY FOR IT.
NHTSA complaint #10424070 — an unverified report by a vehicle owner.
at 17,000 milesAuburn, WA
UNKNOWN OR OTHER
I HAVE A 2004 FLEETWOOD DISCOVERY MOTORHOME THAT HAS SE-GI WINDOWS. THESE WINDOW SEALS ARE BROKEN AND THEY ARE FOGGING UP VERY BADLY. ALL OF THE WINDOWS ARE IMPOSSIBLE TO SEE OUT OF WHEN THE SUN IS DIRECTLY ON THEM. THE DRIVERS SIDE WINDOW IS SO BAD IT IS DIFFICULT TO SEE MY MIRROR. WHEN THE SUN IS DIRECTLY ON IT I CAN'T EVEN SEE MY MIRROR. THIS IN TURN MAKES IT VERY UNSAFE WHEN CHANGING LANES AND BACKING UP. SINCE THIS IS SUCH A GRAVE SAFETY ISSUE SOMETHING MUST BE DONE SO I CAN SAFELY DRIVE MY MOTOR HOME. NUMEROUS RV OWNERS HAVE HAD THE VERY SAME PROBLEM WITH THESE WINDOWS, SO I WOULD THINK THAT AN INVESTIGATION AND A RECALL WOULD BE REQUIRED. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10420080 — an unverified report by a vehicle owner.
at 17,000 milesAuburn, WA
VISIBILITY:GLASS, SIDE/REAR
I HAVE A 2004 FLEETWOOD DISCOVERY MOTORHOME THAT HAS SE-GI WINDOWS. THESE WINDOW SEALS ARE BROKEN AND THEY ARE FOGGING UP VERY BADLY. ALL OF THE WINDOWS ARE IMPOSSIBLE TO SEE OUT OF WHEN THE SUN IS DIRECTLY ON THEM. THE DRIVERS SIDE WINDOW IS SO BAD IT IS DIFFICULT TO SEE MY MIRROR. WHEN THE SUN IS DIRECTLY ON IT I CAN'T EVEN SEE MY MIRROR. THIS IN TURN MAKES IT VERY UNSAFE WHEN CHANGING LANES AND BACKING UP. SINCE THIS IS SUCH A GRAVE SAFETY ISSUE SOMETHING MUST BE DONE SO I CAN SAFELY DRIVE MY MOTOR HOME. NUMEROUS RV OWNERS HAVE HAD THE VERY SAME PROBLEM WITH THESE WINDOWS, SO I WOULD THINK THAT AN INVESTIGATION AND A RECALL WOULD BE REQUIRED. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10420080 — an unverified report by a vehicle owner.
at 10,000 milesCanyon Country, CA
VISIBILITY
7 DIFFERENT WINDOWS ARE FOGGING UP DUE TO FAILED SEALS IN THE DUAL GLAZED WINDOWS.
NHTSA complaint #10350350 — an unverified report by a vehicle owner.
Westerville, OH
VISIBILITY
I HAVE A 2004 FLEETWOOD DISCOVERY MOTORHOME THAT HAS SE-GI WINDOWS. THESE WINDOW SEALS ARE BROKEN AND THEY ARE FOGGING UP VERY BADLY. ALL OF THE WINDOWS ARE IMPOSSIBLE TO SEE OUT OF WHEN THE SUN IS DIRECTLY ON THEM. THE DRIVERS SIDE WINDOW IS SO BAD IT IS DIFFICULT TO SEE MY MIRROR. WHEN THE SUN IS DIRECTLY ON IT I CAN'T EVEN SEE MY MIRROR. THIS IN TURN MAKES IT VERY UNSAFE WHEN CHANGING LANES AND BACKING UP. I SENT A LETTER ON MARCH 4, 2010 THROUGH THE GOOD SAM ACTION LINE TO BOTH FLEETWOOD ENTERPRISES AND SE-GI PRODUCTS REGARDING THIS PROBLEM AND THEY HAVEN'T RESPONDED. A FELLOW GOOD SAM MEMBER REQUESTED THAT THEIR WINDOWS BE REPLACED BECAUSE OF THE EXACT SAME PROBLEM,AND THE FLEETWOOD CUSTOMER SERVICE FOLKS WORKED WITH THEM TO REPLACE THEIR WINDOWS. TO DATE, THEY HAVE IGNORED MY REQUEST FOR THE SAME TREATMENT. SINCE THIS IS SUCH A GRAVE SAFETY ISSUE SOMETHING MUST BE DONE SO I CAN SAFELY DRIVE MY MOTOR HOME. NUMEROUS RV OWNERS HAVE HAD THE VERY SAME PROBLEM WITH THESE WINDOWS, SO I WOULD THINK THAT AN INVESTIGATION AND A RECALL ARE REQUIRED. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10331223 — an unverified report by a vehicle owner.
at 40,000 milesHouston, TX
VISIBILITY:GLASS, SIDE/REAR
FLEETWOOD INSTALLED FAULTY DUAL PANE WINDOWS IN SEVERAL YEARS OF RV'S THAT GET FOGGY BETWEEN THE SEALED PANES OF GLASS. THESE WINDOWS ARE USED THROUGHOUT THE MOTORHOME INCLUDING THE DRIVERS SIDE WINDOW. THE DRIVERS VIEW TO THE OUTSIDE REARVIEW MIRROR IN OBSTRUCTED AND CREATES A DANGEROUS SITUATION BECAUSE THE VIEW IS DISTORTED. THE STATE OF TEXAS REQUIRES AN ANNUAL SAFETY INSPECTION AND THIS RV WILL NO LONGER PASS THIS INSPECTION BECAUSE OF THE OBSCURED VIEW TO THE OUTSIDE FROM THE DRIVERS SEAT. I HAVE ATTEMPTED TO HAVE THIS PROBLEM FIXED UNDER WARRANTY BUT FLEETWOOD REFUSES BECAUSE THE PROBLEM IS OVER 3 YEARS OLD, I CONTEND THE PROBLEM STARTED WELL WITHIN THE WARRANTY PERIOD AND HAS GOTTEN WORSE. I ALSO CONTEND THERE ARE MANY RV'S WITH THIS PROBLEM ON THE ROAD SOME OF WHICH FLEETWOOD HAS REPAIRED UNDER WARRANTY AND SOME THEY HAVE NOT REGARDLESS OF THE TIMING OF THE REPAIR IN RELATIONSHIP TO THE WARRANTY PERIOD. I ALSO CONTEND THAT AUTO GLASS SHOULD NOT DISTORT THE VIEW FOR SAFETY REASONS "EVER", SAFETY GLASS IS REGULATED BY THIS AGENCY AS FAR AS I KNOW AND I BELIEVE THIS IS A DEFECTIVE PRODUCT THAT WILL CAUSE AN ACCIDENT BECAUSE THE DRIVERS VIEW IS OBSCURED. I AM DATING THIS COMPLAINT TODAY BUT THE PROBLEM STARTED ABOUT 18 MONTHS AGO AND HAS GOTTEN WORSE. I HAVE RAN A BASIC SURVEY OF FLEETWOOD OWNERS AND FOUND MANY OTHERS WITH THE SAME PROBLEM. I SPOKE TO THE MANUFACTURER OF THESE WINDOWS SE-GI IN AUGUST '07 ABOUT THIS AND THEY CONFIRMED THEY HAD A MANUFACTURING PROBLEM "A FEW YEARS AGO WITH THE DUAL PANE WINDOWS, BUT IT WAS RESOLVED NOW" I CONTINUE TO FIND OTHER OWNERS WITH THESE VEHICLES AND WINDOWS THAT ARE HAVING PROBLEMS. I FEEL THERE SHOULD BE AN INVESTIGATION AND UPON THE SAME FINDINGS AS I HAVE A RECALL SHOULD BE ENFORCED. THIS IS A DANGEROUS PROBLEM AND FLEETWOOD IS NOT TAKING RESPONSIBILITY FOR IT.
NHTSA complaint #10214810 — an unverified report by a vehicle owner.
at 17,000 milesColonia, NJ
VISIBILITY
TL*THE CONTACT OWNS A 2004 FLEETWOOD DISCOVERY. THE CONTACT STATED THAT THE THURMOPAINTED GLASS ON THE WINDOWS WERE FULL OF SPOTS. HE NOTIFIED THE DEALER AND THEY STATED THAT THE SPOTS WERE FILLED WITH GAS AND WERE LEAKING, WHICH CAUSED THE WINDOWS TO BECOME VERY FOGGY. THE DEALER ADVISED HIM TO NOTIFY THE MANUFACTURER OF THE WINDOWS TO HAVE THEM REPLACED. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPLACEMENT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 17,000.
NHTSA complaint #10200587 — an unverified report by a vehicle owner.
at 2,500 milesEscondido, CA
ELECTRICAL SYSTEM
DRIVER INFORMATION CENTER DISPLAYS VARIOUS WARNING MESSAGES, LOW BRAKE AIR PRESSURE AND SIMILAR MESSAGES DURING VEHICLE OPERATION. MOUNTING LOCATION OF THE UNIT MAKES IT IMPOSSIBLE TO READ THE DISPLAY FROM THE DRIVERS LOCATION. ATTEMPTING TO SEE THE WARNING MESSAGE DIVERTS ATTENTION FROM THE ROAD AND IS HAZARDOUS AND COULD LEAD TO AN ACCIDENT. FULL TIME LIGHT OF THE DISPLAY HAS BEEN DONE BUT HAS NOT IMPROVED THE SITUATION. MANUFACTURER HAS SAID THEY HAVE NO FURTHER SOLUTIONS. REMOUNTING OF THE DISPLAY SHOULD BE DONE DO THAT IT IS READILY VISIBLE FROM THE DRIVER'S LOCATION. INFORMATION CENTER IS PROVIDED BY FREIGHTLINER BUT MOUNTED IN THE DASH BY FLEETWOOD.
NHTSA complaint #10104380 — an unverified report by a vehicle owner.
at 6,000 milesBurlington, NC
TIRES
THE TIRES WERE NOT IN COMPLIANCE WITH THE VEHICLE'S STICKER ON THE SEAT. THE STICKER READ 255-80-R-22G, PRESSURE WAS 105, THE TIRES ON THE VEHICLE WERE 255-80-R-22.5 , PRESSURE WAS 110. THE CONSUMER WANTED THE STICKER CHANGED. THE RIM SIZE WAS 7.58, AND THE ACTUAL SIZE WAS 8.24 THE TIRE PRESSURE DID NOT MATCH THE STICKER. THE DEALER AND MANUFACTURE DID NOT COOPERATE. *AK
NHTSA complaint #10089084 — an unverified report by a vehicle owner.
at 6,000 milesBurlington, NC
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TIRES WERE NOT IN COMPLIANCE WITH THE VEHICLE'S STICKER ON THE SEAT. THE STICKER READ 255-80-R-22G, PRESSURE WAS 105, THE TIRES ON THE VEHICLE WERE 255-80-R-22.5 , PRESSURE WAS 110. THE CONSUMER WANTED THE STICKER CHANGED. THE RIM SIZE WAS 7.58, AND THE ACTUAL SIZE WAS 8.24 THE TIRE PRESSURE DID NOT MATCH THE STICKER. THE DEALER AND MANUFACTURE DID NOT COOPERATE. *AK
NHTSA complaint #10089084 — an unverified report by a vehicle owner.