FaultScore

FaultScore report

1997 Fleetwood Southwind problems

Owners have filed 11 complaints about the 1997 Fleetwood Southwind with NHTSA between 1999 and 2013. The largest single group is the brakes. Across this model's run it ranks 7 of 10 worst.

C

FaultScore 49/100

Higher is worse. Measured against the other years of the Fleetwood Southwind.

How this is worked out

The numbers

11

Complaints

0

Crashes reported

0

Fires reported

2

Injuries reported

53,750 mi

Median mileage at failure

Half of reported failures happened before this

13%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 94 vs 50 Early failure 21 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Fleetwood Southwind. 50 means typical for this model; 100 means roughly double.
Severity — 94
18.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 21
13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1997 compares with every other Fleetwood Southwind

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Fleetwood Southwind

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 7 63.6%

Median failure at 52,500 miles

Equipment & Accessories 2 18.2%

Median failure at 55,000 miles

Tires 1 9.1%

Median failure at 38,000 miles

Body & Structure 1 9.1%

Median failure at 60,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 12.5%
25,000 – 49,999 miles 1 12.5%
50,000 – 74,999 miles 4 50.0%
75,000 – 99,999 miles 2 25.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 1999 peak 2 Aug 2013

Recalls on the 1997 Fleetwood Southwind

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2007047 16,870 units in Canada

Other

On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will replace the refrigerator's boiler tube assembly.

Recall 1997083 387 units in Canada

Other

THESE VEHICLES DO NOT COMPLY WITH REGULATION 6 - STATEMENT OF COMPLIANCE. COMPLIANCE LABELS WERE NOT INSTALLED ON THESE VEHICLES. CORRECTION: COMPLIANCE LABELS AND INSTALLATION INSTRUCTIONS WILL BE MAILED TO OWNERS.

Recall 1996192 10 units in Canada

Structure

NOTE: VEHICLES EQUIPPED WITH THE E-Z GLIDE EXPANDABLE ROOM SYSTEM. WATER INTRUSION MAY SHORT OUT THE SLIDE OUT ROOM CONTROL RELAY. THIS COULD CAUSE THE SLIDE OUT ROOM TO OPERATE UNEXPECTEDLY WHILE TRAVELLING THEREBY INCREASING THE WIDTH OF THE VEHICLE BY APPROXIMATELY 36 INCHES TO ABOUT 11 1/2 FEET. THIS WIDE VEHICLE WIDTH COULD LEAD TO COLLISIONS WHILE TRAVELLING OR SLIDE OUT ROOM IMPACT TO ADJACENT OBJECTS WHILE THE MOTOR HOME IS PARKED. CORRECTION: MOTOR HOME CONTROL RELAY WILL BE INSPECTED AND REPLACED. RELAY WILL ALSO BE INSTALLED IN A WATERPROOF BOX TO PREVENT FUTURE WATER INTRUSION.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 60,000 miles Mount Vernon, IL 1 injured

STRUCTURE

THE AUTOMATIC ELECTRIC STEP DID NOT COME OUT WHEN SUPPOSE TO UPON OPENING THE DOORS. THIS CAUSED THE CONSUMER TO FALL OUT, AND BREAK HIS LEG. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10107197 — an unverified report by a vehicle owner.

at 55,000 miles MT. Vernon, IL 1 injured

EQUIPMENT

THE AUTOMATIC 12 VOLT STEP AT THE ENTRANCE DOOR FAILED TO EXTEND WHEN THE DOOR WAS OPENED IN THE DARK . CAUSING MY WIFE TO FALL SINCE THERE WAS NO STEP. REQUIRING SURGERY, A PLATE AND SCREWS TO BE PUT IN HER ANKLE.

NHTSA complaint #10104633 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 38,000 miles Webster, NY

TIRES

SIX (6) BCT RADIAL A/P TIRES WERE INSTALLED ON 97 FLEETWOOD SOUTHWIND MOTORHOME (MODEL 32VS) ON 3/19/11 AT APPROX. 33000 MILES. ONE TIRE FAILED WITH TREAD SEPARATION WHILE DRIVING ON RT. 90,10 MILES WEST OF ROCHESTER, NY, ON 7/2/13. TREAD SEPARATION CAUSED WIRING DAMAGE TO THE RIGHT REAR WHEELWELL AREA. WIRING WAS REPAIRED, TIRE WAS REPLACED AND A TIRE PRESSURE MONITOR SYSTEM WAS INSTALLED. SECOND TIRE FAILED (SIDEWALL RUPTURE) ON THE LEFT FRONT WHEEL WHILE EXITING RT. 180 IN WILLIAMSPORT, PA ON 8/19/13. VEHICLE WAS EXITING TO INVESTIGATE A SEVERE FRONT END VIBRATION JUST PROIR TO THE FAILURE. TIRES WERE MONITORED FOR PRESSURE AND TEMP. AND SHOWED NO LOW PRESSURE OR HIGH TEMP. SIGNS. ALL BCT TIRES WERE REPLACED IN WILLIAMSPORT, PA ON 8/19/13, AT 38000 MILES.

NHTSA complaint #10538121 — an unverified report by a vehicle owner.

at 60,000 miles Mount Vernon, IL 1 injured

STRUCTURE

THE AUTOMATIC ELECTRIC STEP DID NOT COME OUT WHEN SUPPOSE TO UPON OPENING THE DOORS. THIS CAUSED THE CONSUMER TO FALL OUT, AND BREAK HIS LEG. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10107197 — an unverified report by a vehicle owner.

at 55,000 miles MT. Vernon, IL 1 injured

EQUIPMENT

THE AUTOMATIC 12 VOLT STEP AT THE ENTRANCE DOOR FAILED TO EXTEND WHEN THE DOOR WAS OPENED IN THE DARK . CAUSING MY WIFE TO FALL SINCE THERE WAS NO STEP. REQUIRING SURGERY, A PLATE AND SCREWS TO BE PUT IN HER ANKLE.

NHTSA complaint #10104633 — an unverified report by a vehicle owner.

at 15,000 miles Belton, MO

PARKING BRAKE

THE AUTOMATIC PARK BRAKE CAME ON WHILE DRIVING AND WOULD NOT RELEASE WHEN PLACED IN REVERSE. A NEW PART WAS PLACED ON THE VEHICLE, BUT PROBLEM STILL EXISTS. *AK THERE WERE TIMES WHERE THE VEHICLE WAS WARMED AND WOULD NOT GO INTO GEAR AND THE BRAKE WOULD NOT RELEASE. *SC

NHTSA complaint #10089421 — an unverified report by a vehicle owner.

at 85,000 miles Pensacola, FL

PARKING BRAKE:CONVENTIONAL

AUTOMATIC PARK BRAKE DID NOT ENGAGE, AND THE EMERGENCY PARKING BRAKE DID NOT PREVENT THE VEHICLE FROM ROLLING FROM AN INCLINE. VEHICLE WAS BACK AND FORTH TO THE DEALER ON SEVERAL OCCASIONS, BUT PROBLEM RECURRED.

NHTSA complaint #10080076 — an unverified report by a vehicle owner.

at 85,000 miles Pensacola, FL

PARKING BRAKE

AUTOMATIC PARK BRAKE DID NOT ENGAGE, AND THE EMERGENCY PARKING BRAKE DID NOT PREVENT THE VEHICLE FROM ROLLING FROM AN INCLINE. VEHICLE WAS BACK AND FORTH TO THE DEALER ON SEVERAL OCCASIONS, BUT PROBLEM RECURRED.

NHTSA complaint #10080076 — an unverified report by a vehicle owner.

at 52,500 miles MT. Vernon, IL

PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE

THE AUTOPARK BRAKE AND MANUAL PARK BRAKE HAVE FAILED SEVERAL TIMES ALLOWING MOTORHOME TO DRIFT (ONE TIME HITTING ANOTHER ) .LAST TIME 7/16/03. THIS IS THE SECOND TIME I HAVE REPORTED THIS TO YOU!

NHTSA complaint #10033036 — an unverified report by a vehicle owner.

at 52,500 miles MT. Vernon, IL

PARKING BRAKE:DRIVELINE:HYDRAULIC

THE AUTOPARK BRAKE AND MANUAL PARK BRAKE HAVE FAILED SEVERAL TIMES ALLOWING MOTORHOME TO DRIFT (ONE TIME HITTING ANOTHER ) .LAST TIME 7/16/03. THIS IS THE SECOND TIME I HAVE REPORTED THIS TO YOU!

NHTSA complaint #10033036 — an unverified report by a vehicle owner.

Mount Vernon, IL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

THE "AUTO PARK BRAKE" AND THE MANUALLY FOOT OPERATED PARKING BRAKE HAVE FAILED THREE (3) TIMES ALLOWING THE MOTORHOME TO DRIFT FREELY OR NEARLY SO.

NHTSA complaint #751459 — an unverified report by a vehicle owner.

Mount Vernon, IL

PARKING BRAKE:CONVENTIONAL

THE "AUTO PARK BRAKE" AND THE MANUALLY FOOT OPERATED PARKING BRAKE HAVE FAILED THREE (3) TIMES ALLOWING THE MOTORHOME TO DRIFT FREELY OR NEARLY SO.

NHTSA complaint #751459 — an unverified report by a vehicle owner.

NEW Paltz, NY

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

THE VALVE ON THE FRONT BURNER HEATED AND THE BURNER COULD NOT BE TURNED OFF

NHTSA complaint #711338 — an unverified report by a vehicle owner.