FaultScore

FaultScore report

2003 Fleetwood Southwind problems

Owners have filed 24 complaints about the 2003 Fleetwood Southwind with NHTSA between 2005 and 2018. The largest single group is the brakes. Across this model's run it ranks 1 of 10 worst.

D

FaultScore 64/100

Higher is worse. Measured against the other years of the Fleetwood Southwind.

How this is worked out

The numbers

24

Complaints

0

Crashes reported

1

Fires reported

0

Injuries reported

25,000 mi

Median mileage at failure

Half of reported failures happened before this

86%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 75 vs 50 Severity 22 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 75
Against the median year of the Fleetwood Southwind. 50 means typical for this model; 100 means roughly double.
Severity — 22
4.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
86% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Fleetwood Southwind

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Fleetwood Southwind

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 16 66.7%

0 crashes, 1 fires · median 25,500 mi

Equipment & Accessories 3 12.5%

Median failure at 17,000 miles

Other & Unspecified 1 4.2%
Fuel & Propulsion 1 4.2%

Median failure at 27,500 miles

Suspension 1 4.2%

Median failure at 7,828 miles

Electrical System 1 4.2%

Median failure at 20,000 miles

Engine & Cooling 1 4.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 9.1%
10,000 – 24,999 miles 8 36.4%
25,000 – 49,999 miles 10 45.5%
50,000 – 74,999 miles 2 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2005 peak 5 Oct 2018

NHTSA investigations into the 2003 Fleetwood Southwind

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE06005 Opened 20 Jan 2006 Closed 2 May 2006 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHO...

Recalls on the 2003 Fleetwood Southwind

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2009229 13 units in Canada

Other

On certain motorhomes equipped with a Norcold Inc. refrigerator, a fatigue crack in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak. If a leak occurs and the refrigerator continues to be operated after solution circulation has ceased, hydrogen gas may be expelled and can be ignited. This could result in a fire, causing property damage, personal injury, or death. Correction: Dealers will retrofit the cooling unit with a thermal switch kit.

Recall 2009215 702 units in Canada

Brakes

On certain motorhomes, the brake calipers may stick in the applied position. This can result in abnormal heat generation at the wheel end which, if undetected, could eventually lead to soft brake pedal condition due to brake fluid boil. Extended stopping distances may result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will affect repairs.

Recall 2008246 11,692 units in Canada

Other

On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will install a secondary burner housing.

Recall 2007047 16,870 units in Canada

Other

On certain motorhomes, conventional travel trailers and fifth wheel travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will replace the refrigerator's boiler tube assembly.

Recall 2006113 63 units in Canada

Brakes

On certain motorhomes, the front brake calipers may bind in a partially applied position, causing the brake assemblies to exhibit elevated temperatures that can lead to catastrophic deterioration of wheel end components such as bearings, spindles, knuckles, seals, hubs, rotors, calipers, brake pads and ABS sensors. This could result in loss of control, and/or the potential for a fire. Correction: Workhorse Custom Chassis dealers will inspect and repair/replace brake components.

Recall 2006111 209 units in Canada

Lights And Instruments

Certain motorhomes fail to comply with the requirements of CMVSS 101 and 105. Incorrect software programmed into the instrument panel cluster may not allow activation of certain driver warning indicators. As a result, the instrument cluster may fail to illuminate the warning lamps indicating brake system failure. Correction: Workhorse Custom Chassis dealers will reprogram the instrument panel cluster.

Recall 2004264 182 units in Canada

Other

On certain vehicles, the Draw Tite brand hitch receiver may be missing one or more welds that would normally exist between the hitch receiver box and the bottom support plate. During use, forces may be applied that could cause the existing welds to break and the hitch receiver box and towed load to separate from the towing vehicle, which could result in a crash. Correction: Dealers will inspect the hitch receiver, and if any welds are missing, will replace it.

Recall 2003289 4,187 units in Canada

Other

On certain recreational vehicles equipped with a Samsung microwave oven, an electrical short can occur in the microwave oven's membrane panel keypad causing the oven to activate without pressing any keypads. This could result in excessive heat, smoke or possibly a fire. Correction: Samsung will notify its customers and repair the membrane panel keypad. In the meantime, consumers should unplug their microwave ovens, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel keypad is replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 16,000 miles Rogue River, OR Fire

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND MOTOR HOME. WHILE DRIVING 35 MPH, WHEN THE CONTACT APPLIED THE BRAKES, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE BEGAN PULLING TO THE RIGHT. WHEN THE FAILURE OCCURRED THERE WAS ALSO A BURNING SMELL. AFTER EXAMINING THE VEHICLE, THE CONTACT SAW BRAKE FLUID UNDERNEATH THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

NHTSA complaint #10329276 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 54,000 miles Ventura, CA

SERVICE BRAKES

3 TIMES NOW WHILE DRIVING MY BRAKES HAVE FAILED. BRAKES HAVE GOTTEN HOT AND OVERHEATED. CAN SMELL A BURNING SMELL. ABS LIGHTS COME ON. BRAKE PEDAL GOES TO THE FLOOR AND WILL NOT STOP. ONLY WAY TO STOP IS TO SHIFT VEHICLE TO LOW GEAR AND APPLY EMERGENCY BRAKE WHICH HAS TAKEN AN EXTREMELY LONG TIME WITH NARROW MISSES. ON TIME WHILE DRIVING DOWN A WINDY ROAD. ANOTHER TIME IN STOP AND GO TRAFFIC AND JUST AFTER THE BRAKES SMELLED OF BURNING. BY THE TIME I PULLED OVER SMOKE WAS COMING OUT OF THE FRONT BRAKES. I LIFTED THE FRONT WHEELS OFF OF THE GROUND AND THE WHEELS WOULD NOT TURN. I CRACKED OPEN A BRAKE LINE AND THE FLUID WAS BOILING. I REPLACED THE FRONT BRAKES AND CALIPERS ALSO BOTH FRONT ABS SENSORS. RECENTLY FOR THE THIRD TIME I LOST BRAKES AFTER TRAFFIC, A BURNING SMELL OCCURRED AND BRAKES WENT TO THE FLOOR AGAIN THIS TIME COMING FRONT THE REAR BRAKES. ALSO THE ABS LIGHT CAME ON. PLEASE HELP. ALSO THE BRAKE MASTER CYLINDER HAS BEEN REPLACED.

NHTSA complaint #11141924 — an unverified report by a vehicle owner.

Westminster, CO

UNKNOWN OR OTHER

WHAT DOES "THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION. " MEAN WHEN I CANNOT FIND THE TRUE MANUFACTURER?

NHTSA complaint #11011396 — an unverified report by a vehicle owner.

at 28,000 miles Foley, AL

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND. WHILE DRIVING 25 MPH, THE BRAKE PEDAL FELT SPONGY WHEN DEPRESSED. APPROXIMATELY ONE MILE LATER, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/13/16*LJ THE CONSUMER LEARNED A RECALL WAS ISSUED ON THE BRAKES. THE ROTORS, CALIPERS SENSORS AND PADS WERE REPLACED. UPDATED 12/19/16.

NHTSA complaint #10907560 — an unverified report by a vehicle owner.

at 27,500 miles Spotsylvania, VA

FUEL/PROPULSION SYSTEM

GENERATOR FUEL LINE FROM MAIN TANK TO GENERATOR RUPTURED WHILE VEHICLE WAS IN MOTION ON AN INTERSTATE HIGHWAY.

NHTSA complaint #10892552 — an unverified report by a vehicle owner.

at 48,900 miles Cocoa, FL

SERVICE BRAKES, AIR

RECALL 09V198000 BOUGHT USED 2003 SOUTHWIND MOTORHOME AND ATTEMPTED AT SEVERAL WORKHORSE SERVICE CENTERS TO GET THE BRAKE RECALL PERFORMED. WAS TOLD BY ALL THAT WORKHORSE HAS NO CALIPERS TO SHIP AND NO PLANS TO ORDER ANY MORE. HOW CAN THIS BE ALLOWED TO HAPPEN WHEN THERE ARE STILL VEHICLES THAT NEED THE WORK PERFORMED?

NHTSA complaint #10683210 — an unverified report by a vehicle owner.

at 14,000 miles Marrietta, OH

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND 36B. THE CONTACT STATED THAT THE ABS FAILED WITHOUT WARNING; THE CALIPERS STUCK AND THE ABS NO LONGER FUNCTIONED AFTER HAVING THEM REPLACED. THE DEALER STATED THAT THE ABS WAS SET TO NOT WORK. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000 AND THE CURRENT MILEAGE WAS 16,948.

NHTSA complaint #10368213 — an unverified report by a vehicle owner.

at 26,000 miles Portsmith, VA

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS 2003 FLEETWOOD SOUTHWIND MOTORHOME ON A WORK HORSE CHASSIS. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED THEY FAILED. THE CONTACT PULLED OVER AND INSPECTED THE BRAKES AND THEN CONTINUED TO DRIVE. WHEN THE CONTACT REACHED HIS DESTINATION HE NOTICED THAT THE BRAKES WERE EXTREMELY HOT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE BRAKES AND CALIPERS AND STATED THAT THE REPLACEMENT BRAKES WERE ON BACK ORDER. THE CONTACT PURCHASED AFTER MARKET BRAKES TO REPLACE THE CURRENT BRAKES ON THE VEHICLE. AFTER REPLACING THE BRAKES AND CALIPERS THE CALIPERS BEGAN TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS REFERRED BY THE MANUFACTURER. THE DEALER REPLACED THE ROTORS, CALIPERS, AND THE BRAKE PADS. THE FAILURE HAD NOT RECURRED. THE CONTACT STATED THAT WORKHORSE DID COMPENSATE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 26,000.

NHTSA complaint #10344921 — an unverified report by a vehicle owner.

at 29,000 miles South Barrington, IL

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND RV. WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY BETWEEN 50-55 MPH, THERE WAS A BURNING SMELL INSIDE OF THE VEHICLE. THE BRAKE PEDAL WAS APPLIED WITH NO POWER RESPONSE. SUDDENLY, THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF. THE VEHICLE RESUMED OPERATION NORMALLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALERSHIP THREE TIMES FOR THE IDENTICAL FAILURES WITH NO REPAIRS. THE FAILURE WAS CONTRIBUTED TO THE REAR BRAKE CALIPERS. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. UPDATED 09/01/10. *LJ UPDATED 09/14/10

NHTSA complaint #10334963 — an unverified report by a vehicle owner.

at 16,000 miles Rogue River, OR Fire

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND MOTOR HOME. WHILE DRIVING 35 MPH, WHEN THE CONTACT APPLIED THE BRAKES, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE BEGAN PULLING TO THE RIGHT. WHEN THE FAILURE OCCURRED THERE WAS ALSO A BURNING SMELL. AFTER EXAMINING THE VEHICLE, THE CONTACT SAW BRAKE FLUID UNDERNEATH THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

NHTSA complaint #10329276 — an unverified report by a vehicle owner.

at 34,000 miles Grass Valley, CA

SERVICE BRAKES, HYDRAULIC

FRONT END HAD BEGUN TO MILDLY VIBRATE WHEN BRAKES WERE APPLIED. ON CURSORY INSPECTION COULD TELL THAT AT LEAST ONE OF THE FRONT ROTORS WAS CRACKED CLEAR THROUGH. CALLED WORKHORSE, WAS DIRECTED TO CLOSEST REPAIR SHOP. FOUND BOTH FRONT ROTORS WITH MULTIPLE CRACKS, SOME CLEAR THROUGH ON BOTH FRONT. BRAKE PADS ONLY 1/3 GONE, NO EVIDENT GLAZE OR HEAT SIGNS APPARENT (PICTURES AVAILABLE ON REQUEST) ON THE PADS. CALIPERS WERE FUNCTIONING PROPERLY. ROTORS WERE REPLACED AND THE BRAKE PADS WERE REPLACED AS SAFETY PRECAUTION. I KNOW ABOUT THE SAFETY RECALL FOR THE CALIPERS WHICH GUIDES ME TO BELIEVE THAT SOME HOW THEY ARE RELATED DIRECTLY TO MY ROTOR FAILURES. THERE ARE NO SIGNS OF EXCESSIVE HEAT THAT WOULD BE DUE TO CONTINUOUS HARD BRAKING OR RIDING THE BRAKES. I AM A VERY EXPERIENCED DRIVER (50 YEARS) AND I KNOW HOW TO AVOID OVERHEATING THE BRAKES, PRIMARILY TO KEEP THEM FUNCTIONING WHEN YOU NEED THEM. THESE REPAIRS (AT 34,000) COST $954, I SENT REQUEST FOR REIMBURSEMENT TO WORKHORSE WHICH WAS PROMPTLY DENIED. SO NOW I AM FILING AN OFFICIAL COMPLAINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10319996 — an unverified report by a vehicle owner.

at 29,942 miles Zolfo Springs, FL

SERVICE BRAKES, HYDRAULIC

AFTER 75 MILE TRIP, RIGHT REAR WHEEL WAS HOT AND SMOKING, NO LOSS OF BRAKING, RETURN TRIP 8 DAYS LATER NO PROBLEM.

NHTSA complaint #10316971 — an unverified report by a vehicle owner.

at 25,000 miles Zolfo Springs, FL

SERVICE BRAKES, HYDRAULIC

AFTER 100 MILE TRIP, LOST BRAKING ON MY MOTORHOME, WITH THE SMELL OF BRAKE BURNING, WHILE STOPPED IN TRAFFIC, BRAKE PEDAL WENT TO THE FLOOR. REAR WHEEL LINERS BOTH SIDES WERE TOO HOT TO TOUCH. AFTER ABOUT 30 MINUTES, BRAKE FLUID COOLED OFF AND BRAKING RETURNED. RETURN TRIP OF 100 MILES 3 DAYS LATER WITH NO PROBLEMS.

NHTSA complaint #10316968 — an unverified report by a vehicle owner.

at 22,500 miles Zolfo Springs, FL

SERVICE BRAKES, HYDRAULIC

AFTER 90 MILE TRIP, LOST BRAKING ON MY MOTORHOME, WITH THE SMELL OF BRAKE BURNING, BRAKE PEDAL AT THE FLOOR. REAR WHEEL LINERS BOTH SIDES WERE TOO HOT TO TOUCH. AFTER ABOUT 30 MINUTES, BRAKE FLUID COOLED OFF AND BRAKING RETURNED. RETURN TRIP OF 90 MILES 2 DAYS LATER WITH NO PROBLEMS.

NHTSA complaint #10316967 — an unverified report by a vehicle owner.

at 29,942 miles Zolfo Springs, FL

SERVICE BRAKES, HYDRAULIC

RETURNED FROM 75 MILE TRIP, RIGHT REAR BRAKE AND WHEEL LINER VERY HOT AND SMELL OF BRAKE BURNING.

NHTSA complaint #10316975 — an unverified report by a vehicle owner.

at 50,800 miles Newport Richie, FL

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND RV. ON MAY 15, 2007, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL FOR THE DOMETIC REFRIGERATOR. RECENTLY, WHEN THE CONTACT OPENED THE REFRIGERATOR, HE NOTICED THAT IT FAILED AND WAS WARM INSIDE. HE WENT TO SERVICE THE UNIT LOCATED OUTSIDE OF THE VEHICLE AND NOTICED A YELLOW SUBSTANCE INSIDE THE SERVICE DEPARTMENT OF THE VEHICLE. HE ALSO SMELLED AMMONIA. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LINES FAILED THAT WERE CONNECTED TO THE UNIT, WHICH CAUSED AMMONIA TO LEAK OUT. THE REFRIGERATOR WAS REPLACED AT THE COST OF $1,914.35. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THE WARRANTY WAS EXPIRED. THE NHTSA CAMPAIGN ID NUMBER AND REFRIGERATOR INFORMATION WERE UNKNOWN. THE FAILURE MILEAGE WAS 50,800 AND CURRENT MILEAGE WAS 56,373. UPDATED 08/04/09. *LJ THE CONSUMER STATED THE REFRIGERATOR LEAKED AMMONIA. UPDATED 08/06/09.

NHTSA complaint #10275235 — an unverified report by a vehicle owner.

at 25,000 miles Livingston, TX

SERVICE BRAKES, HYDRAULIC

COMING THROUGH MOUNTAINS IN PENNSYLVANIA, THE MILLAGE WAS ABOUT 25000. RIGHT REAR BRAKE LOCKED AND OVERHEATED. I WAS NOT RIDING THE BRAKES, ONLY RIGHT REAR BRAKE LOCKED UP. I HAD A SIMILAR PROBLEM WITH BOTH FRONT BRAKES WITH MILLAGE AT 18000 OR SO.

NHTSA complaint #10263820 — an unverified report by a vehicle owner.

at 20,888 miles Uxbridge, MA

SERVICE BRAKES, HYDRAULIC

BRAKE FAILURE ON A 2003 FLEETWOOD WORKHORSE CHASSIS MOTORHOME. PEDAL GOES TO THE FLOOR.

NHTSA complaint #10246044 — an unverified report by a vehicle owner.

at 20,000 miles Julesburg, CO

ELECTRICAL SYSTEM

LED CLUSTER ON DASH FADED AND BECAME UNREADABLE. COULD NOT READ THE GEAR THE VEHICLE WAS IN, E.G. PARK, REVERSE, OR DRIVE, MILEAGE, AND TRIP MILEAGE WAS ALSO UNREADABLE, BUT DID NOT CREATE SAFETY ISSUE.

NHTSA complaint #10233842 — an unverified report by a vehicle owner.

at 17,000 miles LA Mirada, CA

TRAILER HITCHES

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTH WIND. THE CONTACT NOTICED THAT THE TRAILER HITCH PUSHED UP INTO HIS COACH. AS A RESULT, THE HITCH CRUSHED THE FIBERGLASS. UPON INSPECTION, HE FOUND THAT THE BOTTOM PART OF THE HITCH WELD HAD NOT PENETRATED THE STEEL. THERE IS A SAFETY RECALL FOR THE TRAILER HITCHES (NHTSA CAMPAIGN ID 04V352000). THE CURRENT MILEAGE WAS 24,000 AND FAILURE MILEAGE WAS 17,000. THE VEHICLE PURCHASE DATE WAS UNAVAILABLE.

NHTSA complaint #10222165 — an unverified report by a vehicle owner.

at 24,162 miles Hagerstown, MD

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND W22. ON JULY 3 2007, WHILE DRIVING 45 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE SHOOK. THE CONTACT SMELLED SOMETHING BURNING AND PULLED OVER TO THE SIDE OF THE ROAD. HE NOTICED THAT THE BRAKE CALIPER LOCKED. THE FAILURE WAS REPAIRED AT THE COST OF $837. ON FEBRUARY 1, 2008, THE DRIVER'S SIDE CALIPER ALSO FAILED. THE CONTACT PULLED OVER AND WAITED UNTIL THE CALIPER RELEASED. SHE THEN DROVE THE VEHICLE TO THE DEALER AND THEY REPAIRED THE FAILURE AT THE COST OF $873. THE MANUFACTURER WAS NOTIFIED. THE CURRENT MILEAGE WAS 25,722 AND FAILURE MILEAGE WAS 24,162. UPDATED 03-11-08

NHTSA complaint #10217972 — an unverified report by a vehicle owner.

at 7,828 miles Olivia, MN

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF

UPON ENTERING ONTO A HIGHWAY FROM A PLACE OF BUSINESS WE HEARD A VERY LOUD SNAP NOISE. JUST THINKING IT WAS A PIECE OF ICE COMING THE COACH. WHEN WE REACHED OUR FINAL DESTINATION, WE DISCOVERED A BROKEN LEAF SPRING ON THE RIGHT REAR AXEL. THIS COULD HAVE BEEN VERY SERIOUS HAD THE OTHER SPRING BROKEN WHILE MOVING{ THROUGH MOUNTAINS}!

NHTSA complaint #10215746 — an unverified report by a vehicle owner.

at 24,000 miles Port Saint Lucy, FL

SERVICE BRAKES, AIR:DISC

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND. WHILE DRIVING 15 MPH, THE FRONT BRAKES FAILED AS THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND HE SMELLED SOMETHING BURNING. WHEN THE BRAKES COOLED DOWN, HE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE PADS WERE WORN AND THE ROTORS NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED FOUR MONTHS LATER. THE NUMBER OF CYLINDERS AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 24,000.

NHTSA complaint #10202050 — an unverified report by a vehicle owner.

at 2,700 miles Statesville, NC

EQUIPMENT

DT*: THE CONTACT STATED THERE ARE CURRENTLY NO PROBLEMS WITH THE MICROWAVE, BUT A RECALL LETTER WAS RECEIVED, MARCH 16, 2006. THE RECALL, #03V452000, IS ON THE MICROWAVE. THE MANUFACTURER HAS BEEN CONTACTED AND SUGGESTED MULTIPLE PLACES TO HAVE THE REPAIRS MADE; NONE OF THESE PLACES HAVE BEEN WILLING TO ASSIST IN THE REPAIR. UPDATED 5/2/2006 - SAMSUNG SENT RECALL 04-E-031 FOR THE MICROWAVE. THE CONSUMER CALL THE 800 NUMBER AND THEY SET UP AND APPT AND SENT A WORK ORDER TO APPLIANCE STORE. THE APPLIANCE STORE CHANGED THEIR MIND AND REFUSED TO REPAIR UNIT. SAMSUNG THEN HAD THE CONSUMER CONTACTED MAYTAG WHO SAD THE UNIT HAD NOT BEEN RECALLED. THE CONSUMER CALLED SAMSUNG BACK WHO ALSO SAID UNIT WAS NOT RECALLED. SAMSUNG MODEL # MC1015BB, SER# 75AT800086P, DATE AUG 2002.

NHTSA complaint #10154017 — an unverified report by a vehicle owner.

Anchorage, AK

ENGINE AND ENGINE COOLING:ENGINE

2003 FLEETWOOD 32VS HAS SUFFERED ENGINE SHUT DOWN 19 TIMES.*MR THE DIAGNOSTIC TEST READS "ENGINE REDUCED POWER". THE ENGINE CONTINUED TO IDLE ROUGH BUT THERE WAS NO THROTTLE POWER. IN ONE YEAR THE COACH HAS BEEN TO THE WORKHORSE REPAIR STATION SIX TIMES FOR THE SAME PROBLEM. SO FAR THE PROBLEM HAS NOT BEEN FIXED. THE COACH WOULD USUALLY RESTART AND PROCEED NORMALLY AFTER BEING ALLOWED TO COOL FOR ABOUT TWO HOURS.

NHTSA complaint #10117299 — an unverified report by a vehicle owner.