64 of the 516 complaints about the 2022 Ford Bronco Sport are about the transmission — 12% of everything reported for this model year. Half of the failures with a mileage on record happened before 33,500 miles.
64
Complaints
1
Crashes
1
Fires
0
Injuries
Filed with NHTSA, in their own words.
POWER TRAIN
Both the valve included in Ford's TSB 24-2185 and the clutch pack included in TSB 26-2328 both defaulted in the vehicle, causing debris and metal shavings to accumulate in the RDU which resulted in pitting of the gears and parts. This has resulted in a complete RDU replacement. The vehicle has only 65,700 miles.
NHTSA complaint #11757469 — an unverified report by a vehicle owner.
POWER TRAIN
Oil pump solenoid has been replaced 3 times and the vehicle is under 100,000 miles. There is a low oil light illuminates on dash board in addition to acceleration lose and a white smoke coming from under the hood and the back end of the vehicle. The 6th or 7th time this happened the Bronco had to be towed. There were many more problems included in this tow, powertrain failure, engine misfire, loss of power, crackling, popping sound from under the hood.
NHTSA complaint #11756393 — an unverified report by a vehicle owner.
POWER TRAIN
I am reporting a safety concern involving the transmission in my 2022 Ford Bronco Sport equipped with the 1.5L engine and 8-speed automatic transmission (8F35). I purchased this vehicle new in May 2022 with approximately 6 miles on it. At approximately 83,000 miles, the vehicle displayed a “Powertrain Malfunction/Reduced Power” warning through FordPass. The notification stated that a transmission clutch had not applied within the expected amount of time and warned that I may experience limited functionality, including unavailable gears. I took the vehicle to an authorized Ford dealership, All Star Ford Denham Springs, for diagnosis. On August 4, 2026, the dealership informed me in writing that the vehicle has an internal transmission failure and metal in the transmission fluid. The technician determined that the transmission requires complete replacement. I was subsequently quoted approximately $13,000 for the repair. I am concerned that an internal transmission failure of this nature could result in reduced propulsion, unavailable gears, abnormal shifting, or loss of vehicle mobility, particularly if the failure occurs while the vehicle is being driven. Thus being it did fail in the middle of a highway with the gas pedal no longer working. The car was then towed to the dealership and would not even go into neutral to remove the car from the trailer I am requesting that NHTSA review this failure and determine whether similar transmission/clutch failures are occurring in other 2022 Ford Bronco Sport vehicles equipped with the 8F35 transmission and whether this represents a broader safety defect. Ford has previously issued Customer Satisfaction Program 22B38 involving certain 2022 Bronco Sport vehicles equipped with the 8F35 transmission. That program described a manufacturing issue involving a transmission clutch component and a potential long-term durability concern. I understand that my vehicle has not been confirmed to be included in that program
NHTSA complaint #11755823 — an unverified report by a vehicle owner.
POWER TRAIN
I am reporting a safety concern involving the transmission in my 2022 Ford Bronco Sport equipped with the 1.5L engine and 8-speed automatic transmission (8F35). I purchased this vehicle new in May 2022 with approximately 6 miles on it. At approximately 83,000 miles, the vehicle displayed a “Powertrain Malfunction/Reduced Power” warning through FordPass. The notification stated that a transmission clutch had not applied within the expected amount of time and warned that I may experience limited functionality, including unavailable gears. I took the vehicle to an authorized Ford dealership, All Star Ford Denham Springs, for diagnosis. On August 4, 2026, the dealership informed me in writing that the vehicle has an internal transmission failure and metal in the transmission fluid. The technician determined that the transmission requires complete replacement. I was subsequently quoted approximately $13,000 for the repair. I am concerned that an internal transmission failure of this nature could result in reduced propulsion, unavailable gears, abnormal shifting, or loss of vehicle mobility. Which it did in the middle of a airline hwy in baton rouge, La I am requesting that NHTSA review this failure and determine whether similar transmission/clutch failures are occurring in other 2022 Ford Bronco Sport vehicles equipped with the 8F35 transmission and whether this represents a broader safety defect. Ford has previously issued Customer Satisfaction Program 22B38 involving certain 2022 Bronco Sport vehicles equipped with the 8F35 transmission. That program described a manufacturing issue involving a transmission clutch component and a potential long-term durability concern. I understand that my vehicle has not been confirmed to be included in that program, and I am not claiming that it caused my failure. I am providing this information because of the similarity to the clutch-related warning and subsequent internal transmission failure diagnosed in my vehicle.
NHTSA complaint #11756077 — an unverified report by a vehicle owner.
POWER TRAIN
I've had a Blindspot warning light alert, told by dealership this is an electrical issue, after a web search, I see this is a common and known issue for Ford, yet no recall has been issued. I also have another know, common powertrain issue with my rear differential. The vehicle makes noise when turning, unstable when driving. The vehicle is less than 5yrs old and under 60k miles. Both issues are safety issues and could cause an electrical fires or vehicle stalling. I am scheduled for a 2nd inspection on 7/31 and hopefully repair.
NHTSA complaint #11753350 — an unverified report by a vehicle owner.
POWER TRAIN
Vehicle was parked in a parking lot. When starting the vehicle and trying to put it into reverse, it would not backup. Vehicle had to be towed to the dealership. The transmission had gears stripped and was due to a failure of the shift module of the vehicle. The vehicle had under 67,000 miles on it. There were no issues with the shift module or transmission up until this point.
NHTSA complaint #11752441 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2022 Ford Bronco Sport. While the contact’s daughter was driving at an undisclosed speed, there was a loud popping sound coming from the vehicle and the check engine warning light illuminated. After parking the vehicle, the contact discovered that the vehicle failed to reverse. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission clutch had failed and there were metal fragments inside the transmission. The contact was informed that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.
NHTSA complaint #11751493 — an unverified report by a vehicle owner.
POWER TRAIN
It was Memorial Day and I was picking my bicycle up from my brother’s house. As I turned out onto the main road, my car stalled. Battery light on, auto start/stop blinking and car rattling. The car also gave me a note on the dash saying it needed to be in park. Took it to the dealer and they told me that a new transmission was required but haven’t been willing or able to give me the finer details of what is wrong with the transmission until they disassemble it. They wanted to make me pay $5 just for that and that is way out of budget for me. I come to find out recently that Ford is in the news again. This time for faulty transmissions and they seemed to care less to help me out financially. They know these transmissions are bad. I know that my car is not tied to the recall regarding transmissions in the 2018-21 Navigators, Expeditions or Explorers, but the dealer gave me an error code of P07E4 which sounds VERY SIMILAR to this issue with these 2018-21 cars referenced earlier. I feel lucky that i wasn’t on the highway or anything when this happened.
NHTSA complaint #11748793 — an unverified report by a vehicle owner.
POWER TRAIN
The vehicle is experiencing powertrain performance issues, including a persistent stutter, vehicle shuddering, and erratic RPM jumping while driving at 45-55 mph. These symptoms began immediately following the latest software flash in January 2026 and have progressively gotten worse. An Independent mechanic and a transmission specialist have inspected the vehicle and are unable to resolve the issue because no diagnostic trouble codes are being generated. There is a safety and engineering concern that the continuous reprogramming of the PCM & BCM has altered the vehicle’s operations outside of its initial factory design parameters. The vehicle has suffered an immediate drop in performance and fuel economy. In June 2026, I received another notification about Recall 25S76, not being completed yet by Sam Leman Ford. After several attempts to reach someone, I called an authorized secondary Ford dealership, Heller in Bloomington, who pulled the VIN data and stated they could not verify if the 25S76 recall was properly completed by the original servicing dealer. It seems as if there is a tracking failure on the manufacturer's side. While she stated there were notes by a service tech for mobile repair, the fact that I got another notification about the same recall’s intermediate repair not being completed, that signified to her it may not have been. Heller Ford stated the only way to know, is to attempt a 4th PCM reprogramming. If the manufacturer rejects the warranty reimbursement, the cost of the diagnostic labor hours will be billed to me. Consumers should not be held financially responsible for verifying faulty manufacturer documentation, nor should software patches be used as a substitute for replacing a physically defective, fire-prone component. By allowing the manufacturer to alter the vehicle's electrical and powertrain architecture rather than mandating a hardware replacement, consumers are left driving vehicles with degraded performance and an active hazards.
NHTSA complaint #11743680 — an unverified report by a vehicle owner.
POWER TRAIN
After coming to a complete stop at a stop light, my engine began to shudder and then stalled out. I received a message on the dashboard to shift to P and restart my engine. After shifting to P I was able to start my engine. When shifting to R my engine acted normally. When shifting to N my engine acted normally. When shifting to D my engine began to shudder and stalled a second time. After waiting for a light cycle I attempted to restart my engine and shift to drive a third time and my engine stalled when shifting to D. I required a tow truck to take my vehicle to my dealership. While waiting on the tow truck I had to shift the car to neutral and push the car onto the shoulder from the center lane where my car stopped working. My dealership was able to replicate the issue and informed me my torque converter had failed.
NHTSA complaint #11736885 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while at a complete stop, the vehicle jerked while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer on several occasions, and the dealer related the failure to the recall. The dealer cleared the check engine warning light; however, the failure persisted. The contact then stated that the vehicle was jerking more frequently while depressing the accelerator pedal. The contact drove to the destination with the failure. The contact stated that upon restarting the vehicle, the vehicle failed to respond while depressing the accelerator pedal. The dealer was notified of the failure and informed the contact that the failure was possibly related to the transmission. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11734814 — an unverified report by a vehicle owner.
POWER TRAIN
Brakes moan when reversing at low speeds. Was told it was “normal.” Complete transmission failure—car sputtered and died at the stoplight. Then it would not shift into a gear other than park without dying.
NHTSA complaint #11734693 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving with the RPM at 2,000 RPM, the vehicle sputtered and skipped, with the check engine and power train warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed, and determined that the fuel injectors needed to be replaced, but parts for the recall repair were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11724042 — an unverified report by a vehicle owner.
POWER TRAIN
I was driving on the highway and my entire car shut down right in the middle of the highway and would not turn back on or shift into any gears. It was making horrible sounds and was really scary to be dead in the middle of the highway. The shop called and just informed me a bearing broke loose and sent metal shards throughout the entire transmission and it needs fully replaced. This appears to be an issue with BRONCOS, but my vin# is not included. Hoping other people report this claim so this issue can get resolved. I hope no one else experiences this safety concern.
NHTSA complaint #11720362 — an unverified report by a vehicle owner.
POWER TRAIN
Below recall was issued but Ford says that my vehicle VIN is not included. Dealer says I have to pay out of pocket to replace the leaking engine oil separator on my vehicle. Oil leakage was observed around engine area and could have had an increase risk of engine catching fire when hot and running. MARCH 25, 2022NHTSA CAMPAIGN NUMBER: 22V191000 Engine Oil Leak An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
NHTSA complaint #11716885 — an unverified report by a vehicle owner.
POWER TRAIN
On 12/22/2025, my fiancé and I purchased a 2022 Ford Bronco Sport from LaFontaine Ford in Lansing, MI. During the initial purchase, we were not aware of any recalls or vehicle defects with the Bronco Sport. Roughly one month later, the check engine light came on, and after a thorough vehicle inspection, we were notified that there was a recall on the vehicle in regards to bad fuel injector(s), and that we needed to bring the vehicle back to the dealership for a computer update. After dropping the vehicle off at the dealership, we were notified that the engine was blown due to a cylinder misfire as a result of a bad fuel injector. We were also advised that the dealership had already completed the computer update prior to our purchase and cleared out the codes (critical misfire). The negligence of the dealership put my fiancé in extreme danger with selling us a vehicle with a critical fault that could cause a vehicle fire! The problem still has not been remedied as Ford is asking up to pay $3,483.00 for a new engine with them covering $4,457.00. I believe all of this should be covered under the recall and/or powertrain warranty since this issue has been well documented with Ford Bronco's prior to us purchasing the vehicle.
NHTSA complaint #11716583 — an unverified report by a vehicle owner.
POWER TRAIN
The car sputters when fuel is added but will drive. Went to get it checked out. Ford said it was spark plugs and a canister purge valve stuck. Got it looked at for a second opinion and they said the plugs were fine and the note saying the canister purge valve was stuck, but the canister purge valve was operating fine. Second opinion said it was throwing a transmission fault code. Possibly solenoid somewhere or an issue with the PCM, TCM or BCM. Then the car started shifting really hard, getting stuck in gears and shutting off. I had to get it towed to my house. I’m thinking there’s a bad PCM, TCM or BCM in this model and it just hasn’t been mentioned yet. Historically, Ford says it’s the spark plugs often and other issues and take several times to fix the issue. Last time it has a shut off problem, they tried two different things before replacing a solenoid somewhere and it lasted for a while up until now. Seems like they can’t really determine what’s wrong with it even after paying for the professional diagnostic fee
NHTSA complaint #11714603 — an unverified report by a vehicle owner.
POWER TRAIN
At a little over 75,000 miles, I had a warning light come on that basically said there was a problem shifting between 7th & 8th gear and it put my car into safe mode. After getting it to a dealership, I'm told it needs a new transmission and was quoted $10,000. That's incredible excessive for a 3 year old car and reading through many online forums, I'm not the only one this has happened to with this car.
NHTSA complaint #11710414 — an unverified report by a vehicle owner.
POWER TRAIN
I am reporting a premature transmission failure on my 2022 Ford Bronco at approximately 85,000 miles. The vehicle required a full transmission replacement after experiencing internal transmission failure described by a Ford service manager as “something came apart inside the transmission.” The dealership quoted $13,000 for transmission replacement. Independent transmission specialists quoted approximately half that amount, indicating the dealership pricing is inflated. A major drivetrain failure at this mileage is abnormal and suggests a manufacturing defect. This issue renders the vehicle unsafe and unreliable and occurred far earlier than the expected life of a transmission. I am concerned this represents a systemic defect in Ford Bronco transmissions and request this complaint be documented and investigated.
NHTSA complaint #11703414 — an unverified report by a vehicle owner.
POWER TRAIN
Transmission failed, Ford diagnosed it as needing the torque converter replaced, however, after this was fixed at a transmission shop, the problem persisted and that mechanic said the transmission needs to be rebuilt. My safety was out at risk when my vehicle stalled at an intersection and would not accelerate. Also, on two occasions, when the vehicle was put into reverse, it jerked forward and did not go backwards. Luckily nothing was hit in front of my vehicle, although it could have due to being in a parking spot when theirs happened. Ford confirmed an issue on 11/3/25 and another independent mechanic replaced the converter, but stayed the transmission needs to be rebuilt after that did not correct the problem. He states that the torque converter would not cause the reverse issues. Initially, no warning lamps came on, but now the wrench light and check engine light are on. Ford app gave two errors, one on 11/13/25: Powertrain malfunction/reduced power What Is Happening? The transmission control module has detected a concern when trying to shift to 8th gear. A failsafe logic disables 7th gear for the remainder of this key cycle. What Should I Do? Have your vehicle checked by an authorized dealer as soon as possible And one on 11/21/25 Powertrain Malfunction/Reduced Power: What Is Happening? The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. Additional alerts that may provide additional information may accompany this alert. What Should I Do? Have your vehicle checked by an authorized dealer as soon as possible. Vehicle already had Powertrain issues last year when transaxle assembly was replaced and there was an issue with the exhaust, which ended up falling off the engine after Ford worked on it. Also, had to replace vacuum pump the year before that.
NHTSA complaint #11702698 — an unverified report by a vehicle owner.
POWER TRAIN
All of a sudden, when I would shift the gear to neutral or reverse the car would only drive forward. While there are other recalls related to this issue for other models, there isn’t a recall for this 2022 model. The ford dealership said it needs a new transmission and that would cost around $10,000.
NHTSA complaint #11699146 — an unverified report by a vehicle owner.
POWER TRAIN
Along with the current unable to be fixed PCM recall, the customer service satisfaction program regarding the drivers side buckle replacement and the replacement of high-pressure fuel injectors that I was told they will only replace if there is an issue because it is not considered a recall. I have had multiple other recalls that were done and several issues that weren't related to recalls. In the first year the bushings were replaced to ease the loud noise when backing up. At 36,0000 miles I had no heat. The water pump failed and was fixed under powertrain warranty. At 41000 miles (just over warranty) the AC stopped working. The condenser failed and was my responsibility to pay. Ford did work out a deal with me on that repair due to all of the other issues I had previously. Currently, my drivers side back seatbelt does not work, the car shudders when driving and recently my forward collision indicator goes off for no reason. I have not reached out to have these items checked yet as I have spent far to much time dealing with Ford. I bought this car to feel safe and confident on the road and I have never felt that. The lack of compassion from Ford for all the money wasted in missed work and repairs because they cannot produce a quality vehicle is abhorrent.
NHTSA complaint #11693134 — an unverified report by a vehicle owner.
POWER TRAIN
My 2022 Ford Bronco Sport started making grinding noises when I would back up at an angle earlier this summer. I made an appointment and took the car to the dealership. They took it apart and determined it was the transaxle. The tech said this was a known problem, but not a recall. Luckily, I was within the 36-month warranty. However, due to trouble getting parts, the dealership has had my car for seven weeks now. The parts arrived, but they said they didn't have the right tool because this was a "fairly extensive rebuild." This vehicle has just over 28,000 miles on it.
NHTSA complaint #11686636 — an unverified report by a vehicle owner.
POWER TRAIN
Rear differential has gone out at less than 50,000 miles and a new rear axle has been on back order for 2 months
NHTSA complaint #11681959 — an unverified report by a vehicle owner.
POWER TRAIN
I have a 2022 Ford Bronco Big Bend that I bought brand new, and just three years later, the transmission completely failed—without any warning signs. No lights, no noises, no slow shifting. It just suddenly died while I was driving and left me stranded in the middle of the highway, which was incredibly dangerous. I immediately tried to move over to the right lane, but the car was behaving erratically— accelerating, slowing down, braking, then speeding up again on its own. Once it was taken to the mechanic, they found the shifter wasn’t even functioning properly. When placed in neutral, the car would accelerate. When placed in drive, it would go backward, and when in reverse, it would go forward. It was officially diagnosed with transmission failure after I had it towed to my nearest dealership. I’ve maintained this vehicle responsibly and have never driven it roughly or taken it off-road. Still, I was quoted nearly $10,000 to replace the transmission, which is outrageous for a three-year-old SUV. Ford refuses to cover the repair, even though this seems like a serious manufacturing issue. I’m still making payments on the vehicle, and now it’s completely unusable. I’ve heard of similar things happening to other ford broncos and I want there to be a full recall because it’s clearly a major problem.
NHTSA complaint #11676328 — an unverified report by a vehicle owner.
POWER TRAIN
Regarding TSB 24-2185 RDU is faulty. The factory RDU vent hose needs to be upgraded due to the default hose venting road debris into the rear differential. This needs to be a recall.
NHTSA complaint #11674404 — an unverified report by a vehicle owner.
POWER TRAIN
In 2022 I bought my bronco and took it in for the transmission going into the wrong gear and coming out of park. They said yes that’s happening and did something with the programming. It continued to run funny and have occasional issues with shifting which I assumed was in my head. Yesterday however I found out it wasn’t. I turned my bronco on and put it in reverse but it just started reviving and didn’t move so I tried drive same thing so I turned it off then back on all of a sudden it made a bang and lunged into reverse in front of a car and I almost got hit. I also when to pull out a few weeks prior and my car didn’t go and I almost got hit. Today my bronco stalled on the highway I was able to coast off the road but it then sounded like a chainsaw and wouldn’t go into any gear so I had it towed. I get the three chance rule however I feel like in the case due to repeated and extensive safety concern they need to do something. I also am not the only 2022 bronco owner with these exact issues as I found others on online forums with the same things.
NHTSA complaint #11671479 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle hesitated. The contact was able to pull over to an empty parking lot. The contact attempted to reverse; however, the vehicle failed to respond as needed. The contact turned off and restarted the vehicle after waiting fortwo minutes; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified on the failure but offered no assistance. The contact was referred by the manufacture to report the failure to the NHTSA Hotline. The approximate failure mileage was 121,000.
NHTSA complaint #11661910 — an unverified report by a vehicle owner.
POWER TRAIN
While parking in a parking lot of a local store I pulled into a spot and stopped about 2 feet from a bumper post. I removed my foot from the brake pedal to pull closer to the post. The car began to idle forward. When I was as close to the post as I intended I stepped on the brake. The car continued to idle forward until I hit the post causing very minor damage to the hood of my car. After hitting the post I was stopped. I put the car in reverse and took my foot off the brake. The vehicle did not moved so i touched the gas intending to back up a foot or so. The car picked up speed. I braked, but the car continued to pick up speed. I pressed harder on the brake, feeling as though I was standing on it. The car did not stop nor slow down. While feeling as though I was standing on the brake the car sped up I would estimate to 5-7 mph. I traveled straight back across the drive lane and continued to back into the parking spot behind me and hit the bumper in that parking causing damage to my lift gate and miscellaneous electrical components and the rear bumper. I have a repair estimate for $3400.00. I reported to the store personnel, the local police, and was examined by emergency medical. It was determined there was no damage to store property and medical personnel found my blood pressure was mildly elevated and the I felt slightly disoriented, but otherwise tested normal. I can only surmise that this was a temporary software malfunction. Braking has returned to normal. I talked to a ford dealer's Rep and he did not know what could have caused it. He also advised I could have diagnostics started for $278.00. I could not afford it at that time. Please note that the police officer said i could pick up the police report, but i have not done so. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11660580 — an unverified report by a vehicle owner.
POWER TRAIN
On [XXX], the vehicle overheated during a commute, resulting in a blown radiator cap and an empty engine coolant reservoir. Coolant levels had been properly maintained up to that point. The following day, engine coolant was again low, though no visible leaks were found. On April 12, I requested warranty service but was told “services aren’t rendered on Saturdays” despite the service department being open. An appointment was scheduled for April 14 to inspect the overheating damage and address recall #25502. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) When I arrived on April 14, I was denied service due to the department being “backed up and understaffed.” I expressed concern about further driving the car in its condition, but Service Advisor Bill Crovo insisted it was safe to drive and denied my request to leave the vehicle on-site. I was also not offered a complimentary vehicle or alternative transportation. On April 17, I called to escalate the matter. The General Service Manager, Chris Gagnon, not only dismissed my concerns but stated he could refuse service on a vehicle that is clearly under active warranty coverage. This is not only unprofessional — it is illegal under Massachusetts consumer protection law. At this point, I was forced to seek help from other dealerships, one of which advised me to pressure the selling dealership to fulfill its obligation. I called back, and Mr. Gagnon assured me the issue would be handled. The vehicle was taken in on April 18, and the water pump was replaced. On April 24, I picked it up and drove just 21 miles before the engine began making an unfamiliar noise and the coolant reservoir was, once again, empty. I got the vehicle towed to a different dealership, Salem Ford in New Hampshire. The second dealership confirmed — in writing — that the first dealership skipped a critical step during the water pump replacement, directly causing the continued issue.
NHTSA complaint #11659083 — an unverified report by a vehicle owner.