FaultScore report
Owners have filed 858 complaints about the 1996 Ford Contour with NHTSA between 1995 and 2021. The largest single group is the electrical system. Across this model's run it ranks 3 of 7 worst.
FaultScore 54/100
Higher is worse. Measured against the other years of the Ford Contour.
How this is worked out858
Complaints
42
Crashes reported
31
Fires reported
30
Injuries reported
90,000 mi
Median mileage at failure
Half of reported failures happened before this
6%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
2 crashes, 0 fires · median 119,000 mi
Median failure at 50,000 miles
1 crashes, 0 fires
Median failure at 150,000 miles
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
INCORRECT GEAR INDICATION
BLOWER SWITCH/RESISTOR OR WIRING HARNESS
BLOWER SWITCH/RESISTOR OR WIRING HARNESS
VARIOUS INTERMITTENT ELECTRICAL ISSUES
HEADLIGHT SWITCH
ODI OPENED THE PRELIMINARY EVALUATION ON DECEMBER 3, 1989 BASED ON FIVE CONSUMER COMPLAINTS, ALL OF WHICH MENTIONED CONCERNS CENTERED ON THE DASHBOARD-MOUNTED HEADLIGHT SWITCH.THESE CONCERNS INCLUDED AN ALLEGATION OF THE SWITCH CATCHING FIRE, AN ALLEGATION OF HEADLIGHT LOSS, AND THREE ALLEGATIONS OF INSTRUMENT PANEL AND TAIL LIGHT OUTAGES.THREE OF THE REPORTS SPECIFICALLY IDENTIFIED THE HEADLIGHT SWITCH AND ITS ASSOCIATED WIRING AS HAVING BEEN HEAT DAMAGED.FORD INVESTIGATIONS HAVE FOUND THAT OVERHEATING OF AN ELECTRICAL TERMINAL AT THE HEADLIGHT SWITCH CONNECTOR CAUSES LOSS OF THE INSTRUMENT P...
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
SUSPENSION
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1997 FORD CONTOUR AND MERCURY MYSTIQUE VEHICLES. THE HEATER BLOWER RESISTOR COULD OVERHEAT CAUSING THE ATTACHED ELECTRICAL CONNECTOR TO MELT.
Risk: THIS COULD CREATE THE POTENTIAL FOR A FIRE.
ELECTRICAL SYSTEM
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Risk: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
ENGINE AND ENGINE COOLING
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Risk: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Risk: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.
Risk: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Risk: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Powertrain
Certain passenger vehicles. The rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. The damage could, over time, cause increased resistance in the connector and, due to subsequent terminal relaxation, result in an open circuit condition. The heater blower resistor may overheat causing the attached electrical connector to melt, creating the potential for a fire. Correction: Dealers will install a new heater blower resistor and a new wire jumper harness.
Electrical
On certain vehicles equipped with 2.5 litre V6 engines, tightening of the engine cooling fan motor bearings, up to and including motor stall, can result in increased motor torque and higher than normal motor current and accompanying high motor temperatures. Overheating of the cooling fan motor due to excessive current can result in smoke and odors from bearing grease, insulation and other internal motor components. If electrical current continues to be applied to the motor, internal motor components could ignite possibly igniting other engine compartment components. Correction: Dealers will install a Positive Temperature Coefficient device (a solid state resettable fuse-like device) in-line with each fan motor.
Brakes
On certain vehicles, the pressure conscious reducing valve (PCRV) in each of the rear brakes may be subject to malfunction due to corrosion when operated in areas of high road salt use. If both PCRVs malfunction, vehicle handling may be adversely affected during braking as a result of the rear wheels locking, which could potentially result in a vehicle crash. Correction: Dealers will install improved PCRVs in the rear brake system.
Fuel System
On certain vehicles, the fuel filler pipe vent hose may have less than the intended level of ozone resistance, which could result in the hose becoming brittle and cracking. A cracked hose could result in fuel leakage when the vehicle is being fueled. Fuel leakage in sufficient quantity in the presence of an ignition source could potentially result in a fire. Correction: Dealers will install a fuel filler vent hose containing the appropriate blend of PVC and nitrile rubber.
Lights And Instruments
On certain vehicles, the terminals at the headlight switch and wiring harness connector may experience heat damage as a result of overheating. This can cause distortion of the terminal and an open circuit in the instrument panel illumination, parking lamp and tail lamp circuits. Correction: Dealers will install a headlamp switch wiring connector containing bronze terminals and inspect and if necessary, replace the headlamp switch.
Powertrain
On certain vehicles, the floor shift automatic transmission control may be damaged if subjected to certain vehicle interior cleaning products. If exposed to these products, the transmission gear position indicator may deteriorate and not correctly indicate the actual gear position. If this occurs, the shifter will continue to operate normally, but there is the potential for incorrect gear selection. Correction: Automatic transmission floor shift control will be replaced.
Emissions
NOTE: VEHICLES EQUIPPED WITH 2.5 LITRE ENGINES. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. PREMATURE FAILURE OF THE CATALYST SUBSTRATE MATERIAL IN THE CATALYST AND EXHAUST MANIFOLD ASSEMBLIES (LIGHT-OFF CATALYSTS) CAN RESULT IN RESTRICTED EXHAUST GAS FLOW, LOSS OF POWER AND EXHAUST EMISSION LEVELS IN EXCESS OF THOSE SPECIFIED IN THE STANDARD. CORRECTION: LEFT AND RIGHT HAND LIGHT-OFF CATALYSTS WILL BE REPLACED. UNDERBODY CATALYST WILL BE INSPECTED AND REPLACED IF NECESSARY.
Engine
NOTE: ONLY VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION ARE INVOLVED. THE THROTTLE CABLES ON THESE VEHICLES MAY HAVE BEEN DAMAGED DURING VEHICLE ASSEMBLY. THIS MAY LEAD TO FRAYING OR SEPARATION OF THE THROTTLE CABLE, WHICH COULD PREVENT THE ENGINE FROM RETURNING TO IDLE. THIS COULD ADVERSELY AFFECT VEHICLE CONTROL. CORRECTION: THROTTLE CABLE WILL BE REPLACED WITH A REVISED DESIGN VERSION.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
AIR BAGS
The contact owned a 1996 Ford Contour. The contact stated that while driving at 25 mph, going downhill, the vehicle hit black ice, then crashed into a parked vehicle. The air bags deployed and detached upon impact, slicing the contact's head open, snapped his fifth and sixth vertebrae, and the seatbelt fractured his ribs. The police were called to the scene of the collision. The police officer informed the contact that the air bag had detached from the steering wheel and was in the rear passenger seat. A police report was filed. The contact was transported to the hospital for injuries sustained. The vehicle was towed to a tow yard and deemed totaled. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11433685 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START DUE TO A MELTED WIRE IN THE ENGINE. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10864256 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY CAR HAD BEEN HAVING MANY ISSUES .FIXING WHAT WE THOUGHT WERE THE PROBLEM WE FOUND THAT THE ELECTRICAL CONNECTED TO THE COOLING FAN WAS MELTED AS WELL AS MANY PROBLEMS IN WIRE HARNESSES IN FRONT OF ENGINE.. IT IS VERY APPARENT THE WIRING IS DEFECTIVE AND CAUSED MELTING N BURN WIRES THROUGHOUT THE WIRING SYSTEM. I HAVE HAD 4 MECHANICS LOOK AT IT AND WAS TOLD BY ALL THAT THIS MAKE N MODEL IS VERY WELL KNOWN FOR THIS ELECTRICAL ISSUE.
NHTSA complaint #10482706 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE PARKED, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES NEAR THE REAR OF THE RADIO AND THE CENTER COLUMN THAT DIVIDED THE FRONT AND REAR DRIVER SIDE DOORS. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES HERSELF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V230000 (ELECTRICAL SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE FAILURE AFFECTED THE EXTERIOR LIGHTING AND INTERIOR LIGHTING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,922.
NHTSA complaint #10418136 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE PLUG ON THE HEADLIGHT SWITCH OVERHEATED AND MELTED THE WIRE IN THE PLUG. HE HAD TO DISCONNECT THE BATTERY EVERY TIME HE GOT OUT OF THE VEHICLE BECAUSE IT CAUSED A FAILURE WITHIN THE PARKING LIGHTS. THE PLUG AND HEADLIGHT SWITCH NEEDED TO BE REPLACED. HE FOUND RECALL 99V103000 ONLINE AND WAS TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 183,000. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10298277 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. AFTER BEING PARKED FOR FOUR HOURS, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE ORIGINATED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS NOT TOWED OR INSPECTED BY A DEALER. THE FIRE EXTINGUISHED ON ITS OWN. THE CURRENT AND FAILURE MILEAGES WERE 101,000.
NHTSA complaint #10205369 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
AIR BAGS
The contact owned a 1996 Ford Contour. The contact stated that while driving at 25 mph, going downhill, the vehicle hit black ice, then crashed into a parked vehicle. The air bags deployed and detached upon impact, slicing the contact's head open, snapped his fifth and sixth vertebrae, and the seatbelt fractured his ribs. The police were called to the scene of the collision. The police officer informed the contact that the air bag had detached from the steering wheel and was in the rear passenger seat. A police report was filed. The contact was transported to the hospital for injuries sustained. The vehicle was towed to a tow yard and deemed totaled. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11433685 — an unverified report by a vehicle owner.
SUSPENSION
MY CAR WAS RECALLED IN 2001. THE PAST 6 MO MY ELECTRICAL SYSTEM SMELLS LIKE ITS BURNING OR SOMETHING MELTING. ALMOST LIKE ITS GOING TO CATCH ON FIRE
NHTSA complaint #11161985 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY CAR WAS RECALLED IN 2001. THE PAST 6 MO MY ELECTRICAL SYSTEM SMELLS LIKE ITS BURNING OR SOMETHING MELTING. ALMOST LIKE ITS GOING TO CATCH ON FIRE
NHTSA complaint #11161985 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR WAS RECALLED IN 2001. THE PAST 6 MO MY ELECTRICAL SYSTEM SMELLS LIKE ITS BURNING OR SOMETHING MELTING. ALMOST LIKE ITS GOING TO CATCH ON FIRE
NHTSA complaint #11161985 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE WIRE HARNESS MOTOR, TRANSMISSION AND FUEL INJECTION ARE BAD ,AND WAS STATIONARY 5 YEAR AGO LIKE MANY MANY MANY CONTOURS AND MISTYQUES IN MY COUNTRY , I NEED A SOLUTION PLEASE, COUSE RESPONSABILITY IS FROM FORD COMPANY IN ALL THE WORLD. THANK YOU. I AM IN MEXICO.
NHTSA complaint #10991732 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START DUE TO A MELTED WIRE IN THE ENGINE. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10864256 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
CAR WAS PURCHASED FROM A USED CAR DEALER ON 8/11/15. THE CAR HAS 58606 MILES ON IT. THE TRANSMISSION HAD TO BE REPLACED DUE TO ELECTRICAL ISSUES CAUSED BY A FAULTY WIRING HARNESS. WIRING HARNESS WAS UNDER THE OWNER NOTIFICATION AND NOT REPAIRED. FORD HAS NOT OFFERED ANY TYPE OF ASSISTANCE AND MECHANIC SAYS THE CAR IS A FIRE HAZARD AND HARNESS HAS TO BE REPLACED. CONTACTED FORD WHO SAID THE CAR WAS NOT UNDER ANY TYPE OF RECALL AND THEY NO LONGER MAKE THE PART.
NHTSA complaint #10783099 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE TAILLIGHT AND FRONT PANEL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
NHTSA complaint #10780554 — an unverified report by a vehicle owner.
STEERING
CORROSION UNDER THE CAR (POLICE INCEPTOR ). CAR WAS PURCHASE FROM A LOCAL DEALER IN BAMBERG, SC THAT SELL MANY CROWN VICTORIAS. HE INDICATED MY CAR CAME FROM UP NORTH, PENNSYLVANIA.
NHTSA complaint #10542933 — an unverified report by a vehicle owner.
SUSPENSION
CORROSION UNDER THE CAR (POLICE INCEPTOR ). CAR WAS PURCHASE FROM A LOCAL DEALER IN BAMBERG, SC THAT SELL MANY CROWN VICTORIAS. HE INDICATED MY CAR CAME FROM UP NORTH, PENNSYLVANIA.
NHTSA complaint #10542933 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I PURCHASED A USED 1996 FORD CONTOUR FOR MY GRANDDAUGHTER AND AFTER A FEW DAYS THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC DIAGNOSED THE PROBLEM AND FIXED IT. A FEW MILES DOWN THE ROAD IT CAME BACK ON. AFTER FURTHER DIAGNOSTICS IT WAS FOUND THAT THE ENGINE WIRING HARNESS WAS BAD. THE INSULATION ON THE WIRES WAS FLAKING OFF AND IN ONE SPOT THE WIRE BUNDLE COVERING HAD MELTED. RESEARCH ON LINE SHOWED THAT FORD HAD A RECALL ON THIS PROBLEM (99M03) AND EXTENDED THE RECALL FOR 10 YEARS. IN AN ATTEMPT TO REPAIR THE PROBLEM WITH A DIFFERENT WIRING HARNESS HAS PROVED TO BE A LOOSING BATTLE I CONTACTED FORD AND THEY SAID THAT THEY NO LONGER BUILD THIS PART AND THAT THEY HAD NO PARTS IN STOCK THROUGHOUT THE USA. I TRIED SALVAGE YARDS AND THERE ARE NO GOOD PARTS OUT THERE. HOW CAN A USED CAR LOT SELL CARS WITHOUT LOOKING INTO SAFETY RECALLS ON THE VEHICLES. I HAVE NO RECOURSE BUT TO JUNK THE CAR AND TAKE A $3000 LOSS. IS THERE ANY HELP OUT THERE?
NHTSA complaint #10519497 — an unverified report by a vehicle owner.
ENGINE
I PURCHASED A USED 1996 FORD CONTOUR FOR MY GRANDDAUGHTER AND AFTER A FEW DAYS THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC DIAGNOSED THE PROBLEM AND FIXED IT. A FEW MILES DOWN THE ROAD IT CAME BACK ON. AFTER FURTHER DIAGNOSTICS IT WAS FOUND THAT THE ENGINE WIRING HARNESS WAS BAD. THE INSULATION ON THE WIRES WAS FLAKING OFF AND IN ONE SPOT THE WIRE BUNDLE COVERING HAD MELTED. RESEARCH ON LINE SHOWED THAT FORD HAD A RECALL ON THIS PROBLEM (99M03) AND EXTENDED THE RECALL FOR 10 YEARS. IN AN ATTEMPT TO REPAIR THE PROBLEM WITH A DIFFERENT WIRING HARNESS HAS PROVED TO BE A LOOSING BATTLE I CONTACTED FORD AND THEY SAID THAT THEY NO LONGER BUILD THIS PART AND THAT THEY HAD NO PARTS IN STOCK THROUGHOUT THE USA. I TRIED SALVAGE YARDS AND THERE ARE NO GOOD PARTS OUT THERE. HOW CAN A USED CAR LOT SELL CARS WITHOUT LOOKING INTO SAFETY RECALLS ON THE VEHICLES. I HAVE NO RECOURSE BUT TO JUNK THE CAR AND TAKE A $3000 LOSS. IS THERE ANY HELP OUT THERE?
NHTSA complaint #10519497 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY CAR HAD BEEN HAVING MANY ISSUES .FIXING WHAT WE THOUGHT WERE THE PROBLEM WE FOUND THAT THE ELECTRICAL CONNECTED TO THE COOLING FAN WAS MELTED AS WELL AS MANY PROBLEMS IN WIRE HARNESSES IN FRONT OF ENGINE.. IT IS VERY APPARENT THE WIRING IS DEFECTIVE AND CAUSED MELTING N BURN WIRES THROUGHOUT THE WIRING SYSTEM. I HAVE HAD 4 MECHANICS LOOK AT IT AND WAS TOLD BY ALL THAT THIS MAKE N MODEL IS VERY WELL KNOWN FOR THIS ELECTRICAL ISSUE.
NHTSA complaint #10482706 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE PARKED, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES NEAR THE REAR OF THE RADIO AND THE CENTER COLUMN THAT DIVIDED THE FRONT AND REAR DRIVER SIDE DOORS. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES HERSELF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V230000 (ELECTRICAL SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE FAILURE AFFECTED THE EXTERIOR LIGHTING AND INTERIOR LIGHTING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,922.
NHTSA complaint #10418136 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE OPERATING THE VEHICLE IN REVERSE, THE CONTACT NOTICED THAT THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE WIRING HARNESS WAS CORRODED AND CRACKED. THE MECHANIC CONFIRMED THAT THE VEHICLE NEEDED TO BE REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NUMBER: 01V230000 (ELECTRICAL SYSTEM); HOWEVER, SINCE THE RECALL HAD EXPIRED THE DEALER WAS NOT WILLING TO OFFER ANY ASSISTANCE. THEY ADVISED THE CONTACT TO LOCATE A WIRING HARNESS AT A JUNK YARD FOR INSTALLATION. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE TO THE COST. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 5/2/11 *CN UPDATED 1/11/11
NHTSA complaint #10394156 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE WHEN DRIVING WITH THE CRUISE CONTROL ACTIVATED AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY BUT PROGRESSIVELY BECAME WORSE OVER TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
NHTSA complaint #10352020 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
I PRINTED OUT ALL OF THE RECALLS ON 1996, FORD CONTOUR BUT WHEN I WENT TO THE FORD PLACE THEY SAID THE RECALLS ARE NOT ON MY PARTICULAR CAR. SO IS THAT SO? THAT CARS ARE MADE IN BATCHES AND ONLY CERTAIN BATCHES ARE RECALLED. I HAVE A 1996 FORD CONTOUR, 4 CYLINDER MOTOR. THAT DOES HAVE ALL OF THE PROBLEMS ON THE RECALL LIST FOR MY CAR.
NHTSA complaint #10349954 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE PLUG ON THE HEADLIGHT SWITCH OVERHEATED AND MELTED THE WIRE IN THE PLUG. HE HAD TO DISCONNECT THE BATTERY EVERY TIME HE GOT OUT OF THE VEHICLE BECAUSE IT CAUSED A FAILURE WITHIN THE PARKING LIGHTS. THE PLUG AND HEADLIGHT SWITCH NEEDED TO BE REPLACED. HE FOUND RECALL 99V103000 ONLINE AND WAS TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 183,000. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10298277 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I HAVE A FORD CONTOUR (1996 SPORT W/2.5 V6..NEARLY ALL OF THE WIRING UNDER THE HOOD EITHER HAS BROKEN OR NO INSULATION ON IT. SOME TIMES THE TEMPERATURE LIGHT COMES ON...TODAY THE ELECTRIC COOLING FAN SMOKED THEN BLEW A FUSE. I'VE NEVER SEEN WIRING LIKE THIS. I EXPECT BETTER FROM FORD THAN THIS..THIS CAR JUST TURNED OVER TO 72000 MILES....THIS CAR IS A TOTAL FIRE HAZARD.....I'VE OWNED FORD CARS AND TRUCKS ALL MY LIFE BUT IF NOTHING CAN BE DONE ABOUT THIS CAR IT WILL BE THE LAST FORD I BUY..THIS WIRING SHOULD BE AGAINST THE LAW. I WONDER IF THE SAFETY TEAM KNOWS ABOUT THIS.
NHTSA complaint #10281489 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
BLOWER MOTOR FAILURE. THE BLOWER CONTROLS THE DEFROSTER AND HEATER. THE FAILURE RESULTS IN FOG, FROST ETC SO VISIBILITY IS GREATLY LIMITED. IF ONE CAN SEE WELL AN ACCIDENT IS POSSIBLE.
NHTSA complaint #10279197 — an unverified report by a vehicle owner.
VISIBILITY
BLOWER MOTOR FAILURE. THE BLOWER CONTROLS THE DEFROSTER AND HEATER. THE FAILURE RESULTS IN FOG, FROST ETC SO VISIBILITY IS GREATLY LIMITED. IF ONE CAN SEE WELL AN ACCIDENT IS POSSIBLE.
NHTSA complaint #10279197 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE EMANATING FROM THE INSTRUMENT PANEL. AFTER CLOSE INSPECTION, HE NOTICED THAT THE BLOWER SWITCH AND ALL ASSOCIATED WIRING WERE MELTED. THE DEALER WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM). THE MANUFACTURER WOULD NOT ASSIST AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,688. 4/01/09 *NJ FORD STATED THE VEHICLE WAS DIAGNOSED BEFORE IT LEFT THE FACTORY AND THEY REFUSED TO REIMBURSE THE CONSUMER. UPDATED 04/07/09.
NHTSA complaint #10260197 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE WIRING HARNESS WAS MALFUNCTIONING, WHICH CAUSES THE CHECK ENGINE INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL, ENGINE FAILURE, AND ELECTRICAL FIRES UNDER THE HOOD. HE HAS BEEN REPAIRING THE FAILURE HIMSELF, BUT THE WIRING HARNESS CONTINUES TO MALFUNCTION. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE AND THE REPAIR WOULD COST $1,500. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #10256619 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
WAS FILLING UP MY FUEL TANK AND JUST AS THE PUMP CLICKED OFF GASOLINE STARTED POURING OUT FROM THE TOP OF THE TANK AND IT STILL DOES IT EVERYTIME I FILL IT UP I AM VERY CONCERNED BECAUSE IT IS A SEVERE FIRE HAZARD PLEASE HELP ME OUT.
NHTSA complaint #10255608 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
SEVERAL TIMES DURING THE PAST 3 MONTHS THE GAS PEDAL/ACCELERATOR SEEMED TO "STICK" OR RACE AND I COULD NOT GET THE CAR TO IDLE TO BACK DOWN UNTIL I PUT IT IN GEAR. JULY 3, WHILE DRIVING IN BUSY TRAFFIC, THE ACCELERATOR/GAS PEDAL WENT TO THE FLOOR AND FORTUNATELY I WAS ABLE TO STEER THE CAR AROUND A CORNER TO THE SIDE OF THE ROAD. THE POLICE WERE ABLE TO PUSH THE CAR INTO A CAR REPAIR PLACE WHERE THE MECHANIC SUGGESTED I CALL FORD ABOUT A RECALL. THE SPEED CONTROL CABLE HAD JUST SNAPPED RIGHT OFF! I CALLED FROM THE REPAIR PLACE AND FORD SAID THERE WAS NO RECALL ON MY VIN VEHICLE. I HAD THE CAR TOWED TO MY HOME AS I WAS LEAVING TOWN THE NEXT DAY. I HAVE RETURNED NOW AND AFTER SEARCHING YOUR SITE HAVE FOUND WHAT SEEMS TO BE THE RECALL FOR THE VERY PROBLEM I HAVE WITH MY 1996 FORD CONTOUR. I CALLED A FORD DEALERSHIP AND WAS TOLD MY VIN DID NOT HAVE THE RECALL PROBLEM. WHAT IS MY NEXT STEP, PLEASE? LUCY HOCKING LUCYHOCKING@YAHOO.COM 414-541-2326 414-520-8323 MAKE : FORD MODEL : CONTOUR YEAR : 1996 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : DEC 03, 1997 NHTSA CAMPAIGN ID NUMBER : 97V225000 COMPONENT: VEHICLE SPEED CONTROL:CABLES POTENTIAL NUMBER OF UNITS AFFECTED : 38000 SUMMARY: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE. CONSEQUENCE: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
NHTSA complaint #10236719 — an unverified report by a vehicle owner.