FaultScore

1997 Ford Contour headlight problems

27 of the 314 complaints about the 1997 Ford Contour are about the lighting — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 104,766 miles.

A

27

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Switch 9 33.3%
Exterior Lighting 4 14.8%
Interior Lighting 3 11.1%
Tail Lights 3 11.1%
Flasher Unit 3 11.1%
Headlights 2 7.4%
Back UP Lights 1 3.7%
Concealment Devices 1 3.7%
Switch 1 3.7%

Lights across every Ford Contour year

1995 28 12.6%
1996 93 41.7%
1997 27 12.1%
1998 57 25.6%
1999 18 8.1%

What owners said

Filed with NHTSA, in their own words.

at 87,000 miles Candler, NC

EXTERIOR LIGHTING

COULD NOT GET AN INSPECTION STICKER - NO MECHANIC COULD FIND OUT WHY THE CHECK ENGINE WILL NOT GO OFF -VERY COSTLY. IT STALLS WHEN RAINING, THE PASSENGER DOOR HANDLE DOES NOT WORK, IT HAS TO WARM UP FOR 5 MINUTES BEFORE IT WILL MOVE, THE TAIL LIGHTS CAME LOOSE, CAUSING MELTING OF HOUSING, EVERY VALVE IMAGINABLE HAS BEEN REPLACED, BELT SQUEALS WHEN AIR OR DEFROST TURNED ON.

NHTSA complaint #10260956 — an unverified report by a vehicle owner.

at 90,000 miles Pawnee, OK

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08

NHTSA complaint #10195359 — an unverified report by a vehicle owner.

at 119,533 miles Fostoria, OH

INTERIOR LIGHTING

DT: THE CONSUMER STATED THAT 1997 FORD CONTOUR WAS HAVING A PROBLEM WITH THE INTERIOR LIGHTS AND THE TAIL LIGHTS. THE CONSUMER BOUGHT THE VEHICLE USED, AND FORD TOLD HER THAT THE TAILLIGHTS WERE ON RECALL 99V133000 AND WAS ALREADY FIXED. THE DEALERSHIP WILL NOT FIX THE VEHICLE AGAIN. THE CONSUMER DID NOT WANT TO PAY FOR THE REPAIRS, AND SHE WANTED SOME ONE TO FIX IT. THE CONSUMER HAS ONLY OWNED THE VEHICLE FOR ONE MONTH. THE CAR IS AT THE DEALERSHIP RIGHT NOW BEING CHECKED.

NHTSA complaint #10137589 — an unverified report by a vehicle owner.

at 119,533 miles Fostoria, OH

EXTERIOR LIGHTING:TAIL LIGHTS

DT: THE CONSUMER STATED THAT 1997 FORD CONTOUR WAS HAVING A PROBLEM WITH THE INTERIOR LIGHTS AND THE TAIL LIGHTS. THE CONSUMER BOUGHT THE VEHICLE USED, AND FORD TOLD HER THAT THE TAILLIGHTS WERE ON RECALL 99V133000 AND WAS ALREADY FIXED. THE DEALERSHIP WILL NOT FIX THE VEHICLE AGAIN. THE CONSUMER DID NOT WANT TO PAY FOR THE REPAIRS, AND SHE WANTED SOME ONE TO FIX IT. THE CONSUMER HAS ONLY OWNED THE VEHICLE FOR ONE MONTH. THE CAR IS AT THE DEALERSHIP RIGHT NOW BEING CHECKED.

NHTSA complaint #10137589 — an unverified report by a vehicle owner.

Windsor, CT

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

THE HEADLIGHT SWITCH WIRING CAUSED AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, THE PARK LIGHTS AND TAIL LIGHTS.

NHTSA complaint #10103412 — an unverified report by a vehicle owner.

at 130,000 miles Pavilion, NY

EXTERIOR LIGHTING:HEADLIGHTS

HEADLIGHTS OVERHEATED, CAUSING THE ELECTRICAL HARNESS TO MELT.*AK THE CONSUMER NOTICED THAT THE VEHICLE LIGHTS WERE NOT WORKING. NHTSA CAMPAIGN ID NUMBER : 99V103000. THE PROBLEM HAS NOT BEEN CORRECTED AS OF YET.

NHTSA complaint #10099997 — an unverified report by a vehicle owner.

at 130,000 miles Pavilion, NY

EXTERIOR LIGHTING:TAIL LIGHTS

HEADLIGHTS OVERHEATED, CAUSING THE ELECTRICAL HARNESS TO MELT.*AK THE CONSUMER NOTICED THAT THE VEHICLE LIGHTS WERE NOT WORKING. NHTSA CAMPAIGN ID NUMBER : 99V103000. THE PROBLEM HAS NOT BEEN CORRECTED AS OF YET.

NHTSA complaint #10099997 — an unverified report by a vehicle owner.

at 83,000 miles Weymouth, MA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

CAR HAD A PROBLEM WITH LIGHTS WHICH I FEEL SHOULD HAVE BEEN COVER UNDER RECALL 99V-103 (FORD CAMPAIN NUMBER 99S14). BUT WAS TOLD MY VIN # 1FAL653XVK143361 WAS NOT COVERED. THE PROBLEM IS ECACTLLY AS STATED IN THE RECALL. I FEEL THE PROBLEM IS MORE WIDE SPREAD THAN FORD IS SAYING.

NHTSA complaint #10064087 — an unverified report by a vehicle owner.

Flat Rock, NC

EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

E-MAIL FM C. REYNOLDS (NC) COMPLAINT OWNER OF A 1997 FORD CONTOUR UNABLE TO OBTAIN REPLACEMENT LENS FM FORD MOTOR COMPANY. *MR *SCC

NHTSA complaint #10052108 — an unverified report by a vehicle owner.

at 78,000 miles Toms River, NJ

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

TURN SIGNAL MAKES CLICKING NOISE WHEN SIGNAL NOT IN USE. SIGNALS DO WORK. THIS LASTED ON/OFF FOR 7 MONTHS, THEN SMOKE STARTED COMING OUT OF STEERING COLUMN.

NHTSA complaint #10021296 — an unverified report by a vehicle owner.

Vashon, WA

EXTERIOR LIGHTING:HEADLIGHTS

VEHICLE EXPERIENCED SAME DEFEC TAS MENTIONED IN RECALL #99V103000 CONCERNING HEADLIGHTS. THS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NLM.....

NHTSA complaint #10012321 — an unverified report by a vehicle owner.

Sacremento, CA

INTERIOR LIGHTING

TAIL LIGHTS AND INTERIOR DASH LIGHTS WENT OUT WITHOUT WARNING. THIS WAS DUE TO LIGHT SWITCH HARNESS CONNECTORS MELTING, SHORTING OUT THE WIRES.

NHTSA complaint #8015232 — an unverified report by a vehicle owner.

Hudson, FL

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

TRANSMISSION FLOOR SHIFT LEVER BUTTON WOULD STICK MAKING IT VERY HARD TO GET OUT OF PARK INTO GEAR REPAIR DONE BY FORD REPLACED SHIFT ACTUATOR & SOLENOID. TURN SIGNAL MAKES CLICKING NOISE WHEN SIGNAL NOT IS USE. SIGNALS DO WORK.

NHTSA complaint #752911 — an unverified report by a vehicle owner.

Gainesville, GA

EXTERIOR LIGHTING:TAIL LIGHTS

I CARRIED MY CAR TO THE DEALERSHIP FOR RECALL SERVICE. THE DEALERSHIP NEVER COMPLETED THE RECALL WORK, BUT DID BILL FORD FOR IT. THE DEALERSHIP LATER OFFERED TO FIX THE SYMPTOMS THAT THE FAULTY PARTS WERE CAUSING FOR A FEE OR $279. I DID NOT HAVE $279 AT THE TIME TO PAY FOR THE SERVICE SO I PURCHASED THE PARTS FOR $101. AFTER I HAD INSTALLED THE PARTS, I SAW A NOTE IN THE PACKAGE THAT DESCRIBED WHAT THE DEALER SOLD TO ME. THE DEALERSHIP ACTUALLY SOLD ME THE RECALL REPAIR KIT. I HAVE THE DOCUMENTATION AND ORIGINAL PART TO PROVE THIS IS THE CASE. *AK ALSO TAIL LIGHTS AND DASH LIGHTS ARE INOPERABLE,HEAD LIGHT SWITCH HAS BURNED OUT, CONSUMER STATES HE SHOULD BE REIMBURSED FOR THE WARRANTY WORK , CONSUMER STATES HE HAS IN HIS POSSESSION THE RECALLED PART AND THAT HTE DEALERSHIP DID NOT PERFORM THE WORK, THAT THEY CLAIM THEY REPLACED, EVEN THOUGH THE WARRANTY WORK WAS NOT PERFORMED BY DEALERSHIP THE FORD MOTOR COMPANY WAS BILLED FOR THE WARRANTY REPAIRS.

NHTSA complaint #746500 — an unverified report by a vehicle owner.

Gainesville, GA

INTERIOR LIGHTING

I CARRIED MY CAR TO THE DEALERSHIP FOR RECALL SERVICE. THE DEALERSHIP NEVER COMPLETED THE RECALL WORK, BUT DID BILL FORD FOR IT. THE DEALERSHIP LATER OFFERED TO FIX THE SYMPTOMS THAT THE FAULTY PARTS WERE CAUSING FOR A FEE OR $279. I DID NOT HAVE $279 AT THE TIME TO PAY FOR THE SERVICE SO I PURCHASED THE PARTS FOR $101. AFTER I HAD INSTALLED THE PARTS, I SAW A NOTE IN THE PACKAGE THAT DESCRIBED WHAT THE DEALER SOLD TO ME. THE DEALERSHIP ACTUALLY SOLD ME THE RECALL REPAIR KIT. I HAVE THE DOCUMENTATION AND ORIGINAL PART TO PROVE THIS IS THE CASE. *AK ALSO TAIL LIGHTS AND DASH LIGHTS ARE INOPERABLE,HEAD LIGHT SWITCH HAS BURNED OUT, CONSUMER STATES HE SHOULD BE REIMBURSED FOR THE WARRANTY WORK , CONSUMER STATES HE HAS IN HIS POSSESSION THE RECALLED PART AND THAT HTE DEALERSHIP DID NOT PERFORM THE WORK, THAT THEY CLAIM THEY REPLACED, EVEN THOUGH THE WARRANTY WORK WAS NOT PERFORMED BY DEALERSHIP THE FORD MOTOR COMPANY WAS BILLED FOR THE WARRANTY REPAIRS.

NHTSA complaint #746500 — an unverified report by a vehicle owner.

Gainesville, GA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

I CARRIED MY CAR TO THE DEALERSHIP FOR RECALL SERVICE. THE DEALERSHIP NEVER COMPLETED THE RECALL WORK, BUT DID BILL FORD FOR IT. THE DEALERSHIP LATER OFFERED TO FIX THE SYMPTOMS THAT THE FAULTY PARTS WERE CAUSING FOR A FEE OR $279. I DID NOT HAVE $279 AT THE TIME TO PAY FOR THE SERVICE SO I PURCHASED THE PARTS FOR $101. AFTER I HAD INSTALLED THE PARTS, I SAW A NOTE IN THE PACKAGE THAT DESCRIBED WHAT THE DEALER SOLD TO ME. THE DEALERSHIP ACTUALLY SOLD ME THE RECALL REPAIR KIT. I HAVE THE DOCUMENTATION AND ORIGINAL PART TO PROVE THIS IS THE CASE. *AK ALSO TAIL LIGHTS AND DASH LIGHTS ARE INOPERABLE,HEAD LIGHT SWITCH HAS BURNED OUT, CONSUMER STATES HE SHOULD BE REIMBURSED FOR THE WARRANTY WORK , CONSUMER STATES HE HAS IN HIS POSSESSION THE RECALLED PART AND THAT HTE DEALERSHIP DID NOT PERFORM THE WORK, THAT THEY CLAIM THEY REPLACED, EVEN THOUGH THE WARRANTY WORK WAS NOT PERFORMED BY DEALERSHIP THE FORD MOTOR COMPANY WAS BILLED FOR THE WARRANTY REPAIRS.

NHTSA complaint #746500 — an unverified report by a vehicle owner.

Swanton, OH

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

I ONLY HAVE 2 SPEEDS ON MY HEATER BLOWER,LO AND 2. I ALSO HAVE HAD SMOKE COMMING FROM UNDER THE DASH OR FROM A HEATER VENT WHEN THE HEATER HAS BEEN ON. WHEN I GO OVER A BUMP REGARDLESS OF HOW SMALL THERE IS A THUMP SOUND THAT COMES FROM THE TRUNK AREA. THE SUSPENSION SYSTEM SEEMS TO HIT REALLY HARD WITH ANY KIND OF BUMP IN THE ROAD. I ALSO HAD TO HAVE THE HEADLIGHT SWITCH ASSY FIXED ACCORDING THE RECALL BECAUSE OF TAILLIGHT AND PANEL FAILURE.

NHTSA complaint #738894 — an unverified report by a vehicle owner.

Virginia B, VA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

BATTERY DRAINED SEVERAL TIMES POSSIBLY DUE TO RECALL RELATED COMPONENT FAILURE. NLM

NHTSA complaint #782713 — an unverified report by a vehicle owner.

Floral Park, NY

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

SINCE THIS CAR WAS NEW I HAVE REPLACED THE REAR SIGNAL BULBS 3 TIMES MYSELF BEFORE BRINGING THE CAR IN FOR SERVICE. SINCE THEN I HAVE HAD THIS CAR AT THE DEALER NO LESS THAN 5 TIMES IN THE LAST 3 YEARS FOR SIGNAL LIGHTS. THEY HAVE REPLCACED THE BULBS 5 TIMES MOSTLY DRIVERS SIDE. REPLACED DEFECTIVE BULB SOCKETS AND POOR WIRING(LOOSE CONNECTIONS).I WAS TOLD THAT THE BULBS ON BOTH REAR SIGNALS WERE REPLACED THE LAST TIME AT THE DEALER.I ALSO NOTICED HEAT DAMAGE ON SOME OF THE SOCKETS.I REALLY DON'T THINK EVERYTHING IS OK.

NHTSA complaint #721734 — an unverified report by a vehicle owner.

Lynchburg, SC

EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH

TAIL LIGHT INOPERATIVE. YH

NHTSA complaint #550229 — an unverified report by a vehicle owner.

Cheseapeake, VA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

RECEIVED RECALL NOTICE #99V103000. CONTACTED DEALER. TOOK VEHICLE FOR REPAIRS, WHICH WAS DONE. THE REMEDY HAD FAILED. TOOK VEHICLE BACK TO DEALER AT LEAST 6 TIMES AFTERWARDS. EACH TIME THE REMEDY FAILED. MECHANIC IS ORDERING A DIFFERENT LIGHT SWITCH AFTER PUTTING IN RELAY SWITCH.

NHTSA complaint #851621 — an unverified report by a vehicle owner.

Kissimmee, FL

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

TERMINAL AT THE HEADLIGHT SWITCH AND WIRES WAS DAMAGED WHICH CAUSED ANTI- FREEZE TO LEAK .

NHTSA complaint #847179 — an unverified report by a vehicle owner.

Channelview, TX

EXTERIOR LIGHTING:BACK UP LIGHTS

THE LIGHTS STAY ON UNTIL THE CAR BEGINS TO BACK UP

NHTSA complaint #710723 — an unverified report by a vehicle owner.

Virginia B, VA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

BATTERY DRAINED SEVERAL TIMES POSSIBLY DUE TO RECALL RELATED COMPONENT FAILURE. NLM

NHTSA complaint #782713 — an unverified report by a vehicle owner.

Fairfax, VA

EXTERIOR LIGHTING

WHILE DRIVING AT NIGHT ALL LIGHTS GO OUT EXCEPT FOR FRONT HEADLIGHT AND FOG LIGHTS. CONSUMER HAD THIS PROBLEM REPAIRED BEFORE, AND THE PROBLEM HAS RETURNED.

NHTSA complaint #834423 — an unverified report by a vehicle owner.

NEW Orlean, LA

EXTERIOR LIGHTING

DESIGN OF OVERDRIVE LIGHT MAKES IT DIFFICULT TO STEER WHILE DRIVING THROUGH WATER.

NHTSA complaint #517430 — an unverified report by a vehicle owner.

NEW Market, VA

EXTERIOR LIGHTING

LIGHT THAT INDICATES OVERFLOW OF COOLANT TANK FAILED TO GO OFF. SENSOR WAS REPLACED BY DEALERSHIP AND A SERVICE BULLETIN #10159 WAS PERFORMED. THIS DIDN'T CHANGE THE LIGHTING FAILURE.

NHTSA complaint #809170 — an unverified report by a vehicle owner.

Other 1997 Ford Contour problems

← Full 1997 Ford Contour report