FaultScore

1999 Ford Contour electrical problems

73 of the 616 complaints about the 1999 Ford Contour are about the electrical system — 12% of everything reported for this model year. Half of the failures with a mileage on record happened before 60,000 miles.

D

73

Complaints

1

Crashes

10

Fires

1

Injuries

Exactly what failed

Electrical System 11 15.1%
Ignition 9 12.3%
Interior/Under Dash 9 12.3%
Switch 7 9.6%
Alternator/Generator/Regulator 7 9.6%
Front Underhood 6 8.2%
Horn 6 8.2%
Wiring 5 6.8%
Fuses AND Circuit Breakers 4 5.5%
Instrument Cluster/Panel 4 5.5%

Electrical System across every Ford Contour year

1995 215 33.5%
1996 148 23.1%
1997 49 7.6%
1998 139 21.7%
1999 73 11.4%
2000 18 2.8%

What owners said

Filed with NHTSA, in their own words.

at 99,279 miles Palestine, OH

ELECTRICAL SYSTEM

I HAVE A 1999 FORD CONTOUR I BOUGHT IT AND 6 MONTHS LATER THE TIMING BELT WENT OUT THIS COST ME $800.00 OUT OF POCKET AFTER THE WARRANTY PAID THEIR PART. DROVE IT ANOTHER 3 MONTHS WHEN IT STALLED OUT AND STARTED SPUTTERING I REPLACED THE PLUGS, WIRES, IGNITION CONTROL BOX, AND FUEL FILTER AND FOUND A HOSE THAT HAD A HOLE IN IT FROM BEING MELTED AFTER REPLACING ALL OF THAT FOUND THE TRANSMISSION TO BE LEAKING AND NO WAY TO GET TO IT EASILY. STILL RAN CRAPPY TOOK IT TO A GARAGE AND WAS TOLD THEY COULD NOT FIGURE IT OUT BROUGHT IT HOME AND IT WON'T RUN ANYMORE IT STILL DOES NOT RUN NOT SURE WHAT ELSE TO DO HAD TO BUY ANOTHER VEHICLE TO GET TO AND FROM WORK WHILE STILL PAYING ON THIS ONE AND CAN NOT USE IT ANYMORE. THIS IS MY SECOND FORD AND I WILL NOT EVER GET ANOTHER ONE. AND WITH ALL THIS GOING ON WHEN THE MECHANIC SHUT THE BACK PASSENGER THE GLASS SHATTERED AND IT WAS SHUT NORMALLY. ALSO THE RADIO HAS ISSUES.

NHTSA complaint #10214776 — an unverified report by a vehicle owner.

at 100,000 miles Flat Rock, MI

ELECTRICAL SYSTEM:IGNITION:SWITCH

TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE VEHICLE STALLS AND MAKES A LOT OF NOISE DURING ACCELERATION. THE OVERHEAD LIGHTS AND OTHER INTERIOR LIGHTING WILL NOT DIM WHEN THE VEHICLE IS TURNED OFF. THE CONTACT MUST REMOVE THE BULBS TO DIM THE LIGHTS. WHEN THE KEY IS INSERTED IN THE IGNITION, THE IGNITION SWITCH LOCKS UP. A MECHANIC STATED THAT THE FRONT SWAY BAR WAS LEAKING AND THE BRAKES, ROTORS, AND STRUTS WERE CORRODED AND NEEDED TO BE REPLACED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

NHTSA complaint #10213103 — an unverified report by a vehicle owner.

at 60,000 miles ST Paul, MN

ELECTRICAL SYSTEM:IGNITION

1999 FORD CONTOUR SE SPORT DASHBOARD PEELING. MY DASHBOARD STARTED TO PEEL AWAY AT APPROX 60,000 MILES. I NOW HAVE 80,000 MILES ON MY CAR. I DID NOT RECEIVE NOTICE OF A RECALL ON THIS MATTER, WHICH WAS APPARENTLY A SECRET. I HAVE OWNED 3 FORDS AND WILL NEVER BUY ANOTHER DUE TO THE LAX CUSTOMER SERVICE AND FAILURE TO TAKE RESPONSIBILITY FOR PRODUCT FAILURE. I HAVE ALSO HAD ALL THE HEAD GASKETS REPLACED (I AM 60 AND HARDLY HOT RODDING), REAR STRUTS AND SOMETHING RELATED TO A LOUD HUMMING SOUND UNDER THE HOOD THAT WAS ESSENTIAL FOR THE CAR TO REMAIN IN WORKING ORDER AND PROBLEMS WITH THE KEY STICKING IN THE IGNITION AND ALSO A FUEL PUMP.

NHTSA complaint #10199517 — an unverified report by a vehicle owner.

at 36,000 miles Berkley, CA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED THAT HIS DASHBOARD IS COVERED WITH LAMINATED PLASTIC THAT COVERS THE GRILL. THE GRILL SEPARATED AT THE PLACE WHERE THE DASHBOARD CONNECTS TO THE AIR CONDITIONER. HE TOOK THE VEHICLE TO THE DEALER WHO ACKNOWLEDGED THE FAILURE. FORD STATED THAT THEY HAVE NOT HEARD ANYTHING ABOUT THE FAILURE AND THAT THE VEHICLE IS NOT UNDER WARRANTY. WHEN DRIVING AT NIGHT, THE CONTACT MUST STOP THE VEHICLE TO CLEAN THE WINDSHIELD AND WINDOWS. THIS FAILURE IS FROM AIR NOT BLOWING CORRECTLY DUE TO THE DASHBOARD DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 36,000.

NHTSA complaint #10195644 — an unverified report by a vehicle owner.

at 99,098 miles Chesterfield, VA

ELECTRICAL SYSTEM

VIBRATION WHEN BRAKES APPLIED. THIS PROBLEM STARTED BEFORE I EVEN PULLED OFF THE LOT WHEN I BOUGHT IT USED. THE DEALERSHIP HAD SUPPOSEDLY FIXED IT. NOW, THIS WAS THE SECOND TIME THAT I NEEDED TO REPLACE THE ROTORS AND BRAKE PADS. THE FIRST TIME I BOUGHT A SET OF TIRES, THEN GOT AN ALIGNMENT. WAS TOLD I NEEDED DIFFERENT TIRES SINCE THE VIBRATION DID NOT STOP. BOUGHT MORE TIRES ,AND WAS TOLD THAT IT HAD NOTHING TO DO WITH THE ALIGNMENT. TODAY, MY CAR WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON, AND I IMMEDIATELY TOOK IT TO A REPAIR SHOP. IT'S GOING TO COST $120 JUST TO HAVE DIAGNOSTICS DONE. I ALSO HEARD STRANGE NOISES FROM THE BACK OF THE CAR EVERY TIME I BRAKE. I'M SHOPPING FOR A NEW CAR TOMORROW. I HAVE YET TO MEET SOMEONE WHO CAN TELL ME EXACTLY WHAT WAS WRONG WITH MY CAR AND FIX IT!

NHTSA complaint #10187837 — an unverified report by a vehicle owner.

at 95,000 miles Baltimore, MD Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE IN GEAR. A POP NOISE WAS HEARD AND SMOKE CAME OUT FROM UNDER THE HOOD. THE FRONT OF THE VEHICLE THEN CAUGHT FIRE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS AND IT WAS NEVER TAKEN TO A SERVICE DEALER. A FIRE DEPARTMENT REPORT WAS PROCESSED.*AK UPDATED 12/11/06.

NHTSA complaint #10172794 — an unverified report by a vehicle owner.

at 75,000 miles Toano, VA

ELECTRICAL SYSTEM

THE TRANSMISSION ON MY FORD CONTOUR WENT OUT AFTER JUST 70,000 MILES. OF COURSE IT WAS AFTER THE WARRANTY HAD ENDED. I DID SOME RESEARCH AND FOUND THAT OTHER CONTOURS WERE EXPERIENCING THE SAME PROBLEM. FORD DID NOT RECALL AND I PAID 3000 DOLLARS FOR FORD TO REPLACE IT. ALONG WITH THE STARTER. ALSO THE BATTERY FOR THE CAR IS AN INTERNATIONAL BATTERY WHICH IS FOR BMW'S AND "INTERNATIONAL" VEHICLES. FORD IS AMERICAN YET MADE A CAR THAT NEEDED AN INTERNATIONAL BATTERY. SO A YEAR AND A HALF AFTER THE TRANSMISSION WAS REPLACED SEARS HAS INFORMED ME THAT THE TRANSMISSION IS LEAKING FLUID AND RECOMMENDS I NOT DRIVE THE VEHICLE ANY MORE. WHILE THAT HAPPENED THE ALTERNATOR WENT OUT ON IT. THIS CAR IS JUNK AND FORD KNOWS IT!! YET THEY HAVE DONE NOTHING ABOUT IT!!!

NHTSA complaint #10171844 — an unverified report by a vehicle owner.

Rochester Hills, MI

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DT*: THE CONTACT STATED THERE WAS A TECHNICAL SERVICE BULLETIN ABOUT THE VEHICLE'S INSTRUMENT PANEL WARPAGE INTERFERING WITH AIRBAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPRESSED THAT THE INCIDENT WOULD NOT AFFECT THE VEHICLE.

NHTSA complaint #10165453 — an unverified report by a vehicle owner.

at 46,995 miles Mount Carmel, PA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DT*: THE CONTACT STATED THAT THE GLUE THAT HOLDS THE FRONT OF THE DASHBOARD DRIED OUT, ALLOWING THE DASHBOARD TO CURL UP BY FIVE INCHES. THE CURL IN THE DASHBOARD PARTIALLY OBSCURED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.

NHTSA complaint #10162077 — an unverified report by a vehicle owner.

at 40,064 miles Pensacloa, FL

ELECTRICAL SYSTEM:IGNITION:SWITCH

STARTER ENGAGED WITH NO KEYS IN IGNITION WIRE HARNESS MELT DOWN FROM BATTERY. STARTER STARTED TO SMOKE. MECHANIC ME INFORMED THAT CONTOUR HAS A RECALL BUT DEALER(FORD) HAS NOT THIS CAR.

NHTSA complaint #10160926 — an unverified report by a vehicle owner.

at 81,600 miles Romeoville, IL

ELECTRICAL SYSTEM

MY CAR SPORADIC STALLED IN TRAFFIC BECAUSE THE NEW FUEL PUMP WOULD SHUT OFF. THE CAUSE WAS FAULTY WIRING THAT SHORTED OUT AND IN TURN DESTROYED THE CARS COMPUTER. NO PARTS ARE AVAILABLE SO DEALER WAS USING PARTS FROM DIFFERENT MAKE/MODEL PARTS FOR REPAIRS. I WAS TOLD THAT THIS IS A RECURRING PROBLEM.

NHTSA complaint #10154842 — an unverified report by a vehicle owner.

at 39,000 miles Saint Petersburg, FL

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DT*: THE CONTACT STATED THE ENTIRE DASHBOARDCURLED UP INTERFERING WITH THE DRIVER'S VISION. THE VEHICLE HAS NOT BEEN SEE BY A MECHANIC. UPDATED ON 06/20/2006.

NHTSA complaint #10151010 — an unverified report by a vehicle owner.

at 60,000 miles Alliance, OH

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

ALTERNATOR DIED AFTER ONLY 60,000 MILES.

NHTSA complaint #10145825 — an unverified report by a vehicle owner.

Minneapolis, MN

ELECTRICAL SYSTEM:IGNITION

I INADVERTENTLY FOUND THAT IT IS POSSIBLE TO ROTATE THE IGNITION KEY IN MY CAR TO THE LOCK POSITION AND REMOVE THE KEY WITHOUT HAVING THE GEAR IN PARK AND JUST HAVING MY FOOT ON THE BRAKE. AS I RELEASED THE BRAKE, MY CAR ROLLED A FEW FEET INTO MY GARAGE AND I REALIZED THE CAR WAS NOT IN PARK. THERE WERE NO DAMAGES. I CONTACTED MY REPAIR SHOP ABOUT THE IGNITION ISSUE. THEY INFORMED THERE WAS AN OLD RECALL ON MY VEHICLES' MAKE/MODEL. I DID SOME RESEARCH AND LOCATED NHTSA'S INFORMATION AS IT RELATES TO CAMPAIGN 99V060000. I CONTACTED FOR. THEY INFORMED ME MY VIN WAS NOT PART OF A RECALL, THAT THEY COULD NOT GIVE ME ANY INFORMATION WHETHER MY CAR'S MAKE/MODEL HAD EVER BEEN IN A RECALL AND THAT NO ON IN THE ENTIRE FORD MOTOR COMPANY COULD TELL ME, NOR DID THEY HAVE ANY REFERRAL SITES FOR ME TO FIND THIS INFORMATION. I STILL NEED TO GET THIS ISSUE FIXED.

NHTSA complaint #10137420 — an unverified report by a vehicle owner.

at 65,000 miles Vista, CA

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

DT: THE CONSUMER COULD HEAR THE RADIATOR COMING ON/OVER AND OVER AGAIN. PREVIOUSLY IT OVERHEATED IN JUNE 2004. WHEN THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS THEY CHANGED THE THERMOSTAT, ADDED MORE WATER TO THE RADIATOR, AND SOMETHING ELSE IN THE TRANSMISSION AREA. WHEN THE CONSUMER PICKED UP THE VEHICLE THE PROBLEM RECURRED. AFTERWARDS, THERE WAS A RATTLING NOISE COMING FROM THE DASHBOARD. THEY TOLD HER THAT IT WAS DUE TO A BRACKET THAT BROKE.. DEALER REPLACED THE RADIO. THE CONSUMER STATED THAT THE AIR CONDITIONER WAS NO LONGER WORKING PROPERLY SINCE THEY REPLACED THE RADIO. ALSO, THE DASHBOARD WAS LOOSENING AND THERE WERE WIRES SHOWING. THE FRONT DRIVER'S SIDE WINDOW KNOB CAME OFF. THESE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. THERE HAD BEEN NO ACCIDENTS CONCERNING THESE ISSUES.

NHTSA complaint #10136271 — an unverified report by a vehicle owner.

Sahuarita, AZ

ELECTRICAL SYSTEM

MY DASH BEGAN TO BUCKLE TO THE POINT WHERE THE DEFROST VENT WOULD NOT STAY IN PLACE. THE DASH FACE ON THE LEFT SIDE OF THE STEERING WHEEL IS FALLING OFF. THE FLOOR ON BOTH SIDES IN THE FRONT SEAT GETS SOAKED EVERY TIME I DRIVE THROUGH PUDDLES OR RAIN. THE DOME LIGHTS WOULD NOT GO OFF. THE DOOR BUZZER HAS TENDENCIES TO COME ON WHILE YOU ARE DRIVING EVEN THOUGH ALL 4 DOORS ARE SHUT TIGHT. THE FUEL PUMP WENT OUT AND WHEN THE MECHANIC WAS GOING TO REPLACE IT, HE BROUGHT TO MY ATTENTION THAT ALL WIRES CONNECTING TO THE PUMP HAD BURNED THE WIRING INSULATION. THE FUEL PUMP HAPPENS TO BE LOCATED IN THE FUEL TANK. THERE WERE BARE WIRES IN THE FUEL TANK! (I DO STILL HAVE THE FUEL PUMP)THE TRUNK LATCH LOCATED INSIDE THE DRIVERS SIDE FRONT SEAT HAS NOT WORKED SINCE 1 MONTH AFTER PURCHASING THE VEHICLE. ALL OF THESE THINGS HAVE HAPPENED SINCE I PURCHASED THE VEHICLE IN 2001 AND I CANNOT SEEM TO GET FORD TO OWN UP TO ANY OF THEM. THE RECALL ON THE DASH APPARENTLY IS NOT IMPORTANT ENOUGH FOR THEM TO ASSIST ME. I CANNOT GET THROUGH TO SOMEONE WHO WILL HELP ME SOLVE THESE PROBLEMS AT ANY OF THE DEALERS IN MY AREA. I AM CURRENTLY STILL PAYING FOR A VEHICLE I AM AFRAID TO DRIVE AND NO LONGER CARE TO BE ASSOCIATED WITH. NEEDLESS TO SAY THE CAR IS SITTING IN THE DRIVEWAY AND I WILL PROBABLY NEVER DRIVE IT AGAIN.

NHTSA complaint #10121439 — an unverified report by a vehicle owner.

at 30,000 miles Columbus, OH

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

WELL I HAD THE WORST EXPERIENCE EVER IN MY LIFE SINCE I BOUGHT THIS CAR. I HAD THIS CAR REPAIRED SO MANY TIME I CANT START TO NAME OFF DATES. I DO KNOW LESS THAN 6 MONTHS AFTER I BOUGHT THIS CAR I DROVE TO THE BEACH LESS THAN 30 MINUTES ALWAYS AND IT CUT OFF. IT STARTED BACK UP, BUT CUT OFF 4 TIME BEFORE I GOT HOME. NEXT DAY I HAD TO TAKE IT TO THE DEALER TO REPAIR IT. SINCE I HAD THIS CAR IT HAS BEEN NOTHING BUT A BURDEN. I HAD TO REPLACE THE BALL JOINT ONCE BEFORE, AND AS I WRITE THIS LETTER IT IS BEING DONE AGAIN FOR A 2ND TIME. MY HEAT AND AIR STOP WORKING. HEAT ONLY WORKS ON HIGH, AND MY DEFROST TAKE FOR EVER TO CLEAR MY WINDOWS. MY DOOR JUST WONT STAY CLOSED IT POPS OPEN WHILE DRIVING. ON MY PASSENGERS SIDE ON THE FLOOR. IT GETS SOAKED WITH RAIN EVERYTHING. IF ITS RAINY AND IM DRIVING MY CAR MAKES A LOUD SCRATCHING NOISE. MY BRAKES HAVE TO BE CHANGED EVERY 3-4 MONTHS. SHOCKS GAVE OUT LESS THAN A YEAR AFTER BUYING MY CAR. MY ENGINE LIGHT WONT GO OFF. I TOOK MY CAR TO OVER 3 FORD DEALERS AND MANY SHOPS, AND NO CAN SAY WHY THE LIGHT KEEP POPPING ON. SO TODAY I DROPPED MY CAR OFF TO THE SHOP TO HAVE BRAKES,DOOR,ENGINE LIGHT, BALL JOINTS AND TO SEE WHY THE OVER DRIVE OFF LIGHT KEEP BLINKING WHILE IM DRIVING. THIS IS THE WORST CAR EVER MADE BY FORD. I KNOW ITS NOTHING ON MY BEHALF WHY THIS CAR IS SO HORRIBLE BECAUSE IS KNOW 4 OTHER PEOPLE WHO HAVE OR HAD THE SAME PROBLEMS AS ME. THEY WERE SMART ENOUGH TO GET RID OF THIS PIECE OF '!@#$%, I JUST CANT AFFORD IT. WELL I KNOW THIS SUMMER IF I DO HAVE THE PLEASURE AND JUNGIAN THIS CAR, IM GOING TO PUSH IT OFF A BRIDGE MYSELF, AND NEVER EVER BY A FORD AGAIN. I THINK FORD SHOULD BE ASSUMED FOR PUTTING OUT SUCH A BAD MODEL. HOW DARE U TRY AND MAKE A QUICK BUCK INSTEAD OF BUILDING A RELIABLE CAR FOR FAMILIES.

NHTSA complaint #10118666 — an unverified report by a vehicle owner.

at 30,000 miles Columbus, OH

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

WELL I HAD THE WORST EXPERIENCE EVER IN MY LIFE SINCE I BOUGHT THIS CAR. I HAD THIS CAR REPAIRED SO MANY TIME I CANT START TO NAME OFF DATES. I DO KNOW LESS THAN 6 MONTHS AFTER I BOUGHT THIS CAR I DROVE TO THE BEACH LESS THAN 30 MINUTES ALWAYS AND IT CUT OFF. IT STARTED BACK UP, BUT CUT OFF 4 TIME BEFORE I GOT HOME. NEXT DAY I HAD TO TAKE IT TO THE DEALER TO REPAIR IT. SINCE I HAD THIS CAR IT HAS BEEN NOTHING BUT A BURDEN. I HAD TO REPLACE THE BALL JOINT ONCE BEFORE, AND AS I WRITE THIS LETTER IT IS BEING DONE AGAIN FOR A 2ND TIME. MY HEAT AND AIR STOP WORKING. HEAT ONLY WORKS ON HIGH, AND MY DEFROST TAKE FOR EVER TO CLEAR MY WINDOWS. MY DOOR JUST WONT STAY CLOSED IT POPS OPEN WHILE DRIVING. ON MY PASSENGERS SIDE ON THE FLOOR. IT GETS SOAKED WITH RAIN EVERYTHING. IF ITS RAINY AND IM DRIVING MY CAR MAKES A LOUD SCRATCHING NOISE. MY BRAKES HAVE TO BE CHANGED EVERY 3-4 MONTHS. SHOCKS GAVE OUT LESS THAN A YEAR AFTER BUYING MY CAR. MY ENGINE LIGHT WONT GO OFF. I TOOK MY CAR TO OVER 3 FORD DEALERS AND MANY SHOPS, AND NO CAN SAY WHY THE LIGHT KEEP POPPING ON. SO TODAY I DROPPED MY CAR OFF TO THE SHOP TO HAVE BRAKES,DOOR,ENGINE LIGHT, BALL JOINTS AND TO SEE WHY THE OVER DRIVE OFF LIGHT KEEP BLINKING WHILE IM DRIVING. THIS IS THE WORST CAR EVER MADE BY FORD. I KNOW ITS NOTHING ON MY BEHALF WHY THIS CAR IS SO HORRIBLE BECAUSE IS KNOW 4 OTHER PEOPLE WHO HAVE OR HAD THE SAME PROBLEMS AS ME. THEY WERE SMART ENOUGH TO GET RID OF THIS PIECE OF '!@#$%, I JUST CANT AFFORD IT. WELL I KNOW THIS SUMMER IF I DO HAVE THE PLEASURE AND JUNGIAN THIS CAR, IM GOING TO PUSH IT OFF A BRIDGE MYSELF, AND NEVER EVER BY A FORD AGAIN. I THINK FORD SHOULD BE ASSUMED FOR PUTTING OUT SUCH A BAD MODEL. HOW DARE U TRY AND MAKE A QUICK BUCK INSTEAD OF BUILDING A RELIABLE CAR FOR FAMILIES.

NHTSA complaint #10118666 — an unverified report by a vehicle owner.

at 30,000 miles Columbus, OH

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

WELL I HAD THE WORST EXPERIENCE EVER IN MY LIFE SINCE I BOUGHT THIS CAR. I HAD THIS CAR REPAIRED SO MANY TIME I CANT START TO NAME OFF DATES. I DO KNOW LESS THAN 6 MONTHS AFTER I BOUGHT THIS CAR I DROVE TO THE BEACH LESS THAN 30 MINUTES ALWAYS AND IT CUT OFF. IT STARTED BACK UP, BUT CUT OFF 4 TIME BEFORE I GOT HOME. NEXT DAY I HAD TO TAKE IT TO THE DEALER TO REPAIR IT. SINCE I HAD THIS CAR IT HAS BEEN NOTHING BUT A BURDEN. I HAD TO REPLACE THE BALL JOINT ONCE BEFORE, AND AS I WRITE THIS LETTER IT IS BEING DONE AGAIN FOR A 2ND TIME. MY HEAT AND AIR STOP WORKING. HEAT ONLY WORKS ON HIGH, AND MY DEFROST TAKE FOR EVER TO CLEAR MY WINDOWS. MY DOOR JUST WONT STAY CLOSED IT POPS OPEN WHILE DRIVING. ON MY PASSENGERS SIDE ON THE FLOOR. IT GETS SOAKED WITH RAIN EVERYTHING. IF ITS RAINY AND IM DRIVING MY CAR MAKES A LOUD SCRATCHING NOISE. MY BRAKES HAVE TO BE CHANGED EVERY 3-4 MONTHS. SHOCKS GAVE OUT LESS THAN A YEAR AFTER BUYING MY CAR. MY ENGINE LIGHT WONT GO OFF. I TOOK MY CAR TO OVER 3 FORD DEALERS AND MANY SHOPS, AND NO CAN SAY WHY THE LIGHT KEEP POPPING ON. SO TODAY I DROPPED MY CAR OFF TO THE SHOP TO HAVE BRAKES,DOOR,ENGINE LIGHT, BALL JOINTS AND TO SEE WHY THE OVER DRIVE OFF LIGHT KEEP BLINKING WHILE IM DRIVING. THIS IS THE WORST CAR EVER MADE BY FORD. I KNOW ITS NOTHING ON MY BEHALF WHY THIS CAR IS SO HORRIBLE BECAUSE IS KNOW 4 OTHER PEOPLE WHO HAVE OR HAD THE SAME PROBLEMS AS ME. THEY WERE SMART ENOUGH TO GET RID OF THIS PIECE OF '!@#$%, I JUST CANT AFFORD IT. WELL I KNOW THIS SUMMER IF I DO HAVE THE PLEASURE AND JUNGIAN THIS CAR, IM GOING TO PUSH IT OFF A BRIDGE MYSELF, AND NEVER EVER BY A FORD AGAIN. I THINK FORD SHOULD BE ASSUMED FOR PUTTING OUT SUCH A BAD MODEL. HOW DARE U TRY AND MAKE A QUICK BUCK INSTEAD OF BUILDING A RELIABLE CAR FOR FAMILIES.

NHTSA complaint #10118666 — an unverified report by a vehicle owner.

Canton, MI

ELECTRICAL SYSTEM:IGNITION

1999 V6 CONTOUR SE. RH REAR SPRING MADE BY VISTEON BROKE FROM CORROSION @ 87K MILES. LH REAR SPRING COVERED WITH RUST VISTEON IS ALSO MAKER OF FRONT SPRINGS THAT HAD RECALL ON 95-97MY FRONT SPRINGS. POOR SPRING COATING DESIGN INCL. IRON PHOSPHATE. IGNITION SWITCH FAILURE AT 75K MILES. HAD TO BE REPLACED. TOP OF DASHBOARD WAS RECALLED WITH A KIT. KIT DID NOT FIX PROBLEM -- EXCESSIVE RATTLES STILL EXIST. I UNDERSTAND THAT WAS THE INTENT OF RECALL & FORD HAS NO ADDITIONAL KITS OR PLANS TO REPLACE FAULTY RECALL. KIT WAS REPLACED AROUND 60K MILES. FAULTY DPFE SENSOR ON THIS DURATEC ENGINE. DEALER TOLD ME REPLACEMENT SENSORS HAD A RE-DESIGN THAT DID NOT HAVE EXPOSED AREA THAT CONSTANTLY TRIGGERS CHECK ENGINE LIGHT. ORIGINAL SENSORS GET CONTAMINATION AND WILL TRIGGER THE CHECK LIGHT CONTINUOUSLY. FORD DID NOT RECALL AND ONLY REPLACED IF COMPLAINTS UNDER WARRANTY. I NOTICED PROBLEM AROUND 60000 MILES.

NHTSA complaint #10116663 — an unverified report by a vehicle owner.

Sunnyvale, CA

ELECTRICAL SYSTEM:IGNITION:SWITCH

CONSUMER WAS ABLE TO ROTATE THE IGNITION KEY TO THE LOCKED POSITION AND REMOVE THE KEY WHILE DRIVING AND IN GEAR. THE CAUSE HAD NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE.

NHTSA complaint #10106974 — an unverified report by a vehicle owner.

Amarillo, TX

ELECTRICAL SYSTEM:HORN

HORN IS NOT WORKING....HAVE USED THE HORN PROBABLY FIVE TIMES IN FIVE YEARS AND YET NOT WORKING. HAVE CAR IN THE SHOP HORN PROBLEM SO FAR IS NOT DUE TO FUSE OR ELECTRICAL. NEXT STEP WILL HAVE TO BE REPLACEMENT.

NHTSA complaint #10105675 — an unverified report by a vehicle owner.

at 83,000 miles Millbrook, AL

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

I RECENTLY BECAME AWARE OF A RECALL THAT OCCURRED IN 2001 ON 1995-1999 FORD CONTOURS, MERCURY MYSTIQUES, AND COUGARS. THE DASHBOARD IN MY 1999 FORD CONTOUR IS TEARING AND A FRIEND OF MINE TOLD ME THERE WAS A RECALL ON IT. SO I DECIDED TO CHECK THE RECALL INFORMATION ON NHTSA'S WEBSITE. INSTEAD I FOUND OTHER DISTURBING INFORMATION. ACCORDING TO A REPORT LISTED, THE BLOWER SWITCH / RESISTOR OVERHEATS AND STARTS OR COULD START A FIRE. IT ALSO STATES THAT "FAILURE OF THE BLOWER SWITCH CAUSES LOSS OF ONE OR MORE BLOWER SPEEDS". HOWEVER, I WAS NEVER NOTIFIED ABOUT NEITHER RECALL. IN JULY 2003, I HAD TO HAVE MY 1999 FORD CONTOUR (BOUGHT BRAND NEW) REPAIRED BECAUSE MY A/C STOPPED WORKING. THE REPAIRS INVOLVED THE WIRING IN THE FUSE PANEL (REPAIRED) AND THE BLOWER / RESISTOR WAS REPLACED. THE COST: $60.00 (TECHNICIAN HOOKED CAR TO A MACHINE TO DIAGNOSE CHECK ENGINE LIGHT STAYING ON, PARTS & LABOR) AND $187.40 (A/C PROBLEM, PART $7.40 AND LABOR $180.00). I WAS NEVER INFORMED BY THE SERVICE DEPARTMENT (LOCAL FORD DEALERSHIP) THAT THERE HAD EVEN BEEN A RECALL. WILL I BE REIMBURSED FOR THIS MISHAP?

NHTSA complaint #10102802 — an unverified report by a vehicle owner.

Dearborn Heights, MI

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

CONSUMER STATED DASHBOARD WAS LIFTING, AND DEFOGGER DID NOT WORK. THERE WAS A RECALL REGARDING THIS ISSUE. HOWEVER, THERE WAS NO RECALL INFORMATION IN THE SYSTEM. CONSUMER WAS TOLD THAT A LETTER WAS SENT TO HER TWO YEARS AGO. *AK

NHTSA complaint #10101891 — an unverified report by a vehicle owner.

at 35,000 miles Fitchburg, MA

ELECTRICAL SYSTEM

THE TAIL LIGHTS BECAME INOPERABLE AFTER FOUR REPLACEMENTS. ALSO, THE WINDSHIELD WIPERS DID NOT WORK IN LOW GEAR, AND THE RUNNING LIGHTS MALFUNCTIONED. *AK THE ELECTRICAL CONNECTOR SPLICE FROM THE HEADLIGHT SWITCH OPENED. (THE RIGHT SIDE TAIL LIGHT WAS INOPERATIVE) THE TAIL LIGHTS, FRONT RUNNING LAMPS WERE OUT AGAIN, A FUSE WAS BAD AND FOUND SOME MORE WIRES IN THE TRUNK WIRED INCORRECTLY, THE DASHBOARD LIGHTS AND THE LICENSE PLATE TAIL LIGHTS WORKED INTERMITTENTLY, THERE WAS A WIRING SHORT IN THE HARNESS IN THE COWL AREA, THERE WAS A BLOWN FUSE IN THE EXTERIOR LIGHTING, ON ANOTHER OCCASION, THE #33 FUSE WAS FOUND OPEN, THE SUNROOF WAS INOPERATIVE DUE TO A SHORTED MOTOR, BAD DRIVE GEAR AND TWO CABLES. *SC

NHTSA complaint #10101775 — an unverified report by a vehicle owner.

at 56,149 miles Metamora, MI

ELECTRICAL SYSTEM:STARTER ASSEMBLY

WHILE DRIVING THE HEATER BLOWERS FAILED. THE SMELL OF BURNING WIRE STARTED TO FILL THE VEHICLE. THE DEFOGGER COMPLETELY FAILED. CONSUMER COULD NOT SEE THROUGH THE WINDOWS. HOWEVER, THERE WERE BURNT WIRES UNDER THE HOOD. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM....REPLACED STARTER MOTOR AND DAMAGED BATTERY CABLES.

NHTSA complaint #10101630 — an unverified report by a vehicle owner.

at 56,149 miles Metamora, MI

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

WHILE DRIVING THE HEATER BLOWERS FAILED. THE SMELL OF BURNING WIRE STARTED TO FILL THE VEHICLE. THE DEFOGGER COMPLETELY FAILED. CONSUMER COULD NOT SEE THROUGH THE WINDOWS. HOWEVER, THERE WERE BURNT WIRES UNDER THE HOOD. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM....REPLACED STARTER MOTOR AND DAMAGED BATTERY CABLES.

NHTSA complaint #10101630 — an unverified report by a vehicle owner.

Dublin, GA

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

I BOUGHT A 1999 FORD CONTOUR ON 9-23-00 . I HAD THE ALTERNATOR REPLACED JUNE OF 2004 . NOW , EVERY TIME YOU LET OFF THE GAS , THE CAR STALLS OUT. DUE TO THIS PROBLEM I HAVE BEEN STALLED OUT IN THE MIDDLE OF VERY HEAVY TRAFFIC , LARGE INTERSECTIONS , RAILROAD CROSSINGS , AND MAKING LEFT TURNS WITH ON COMMING TRAFFIC . I MUST DRIVE THIS CAR , BECAUSE IT IS MY ONLY MEANS OF TRANSPORTATION. I HAVE PUT THIS CAR IN THE SHOP 3 TIMES SINCE LAST JUNE . ONE OF THE SHOPS WAS THE LOCAL FORD DEALERSHIP. THEY KEPT MY CAR FOR A MONTH , SAID THEY DID NOT KNOW WHAT IS WRONG WITH IT , AND FOR ME TO COME GET IT. ALSO , I AM STILL MAKING PAYMENTS ON A CAR THAT I CAN NOT DRIVE, AND NO ONE IS ABLE TO REPAIR!

NHTSA complaint #10097969 — an unverified report by a vehicle owner.

at 8,000 miles Winston-Salem, NC

ELECTRICAL SYSTEM:IGNITION

THE CONSUMER WAS ABLE TO REMOVE THE KEY WHILE THE VEHICLE WAS STILL RUNNING AND IN GEAR. THE MANUFACTURER REJECTED THE CLAIM.

NHTSA complaint #10087796 — an unverified report by a vehicle owner.

Alpharetta, GA

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

I HAVE NORMAL USE ON MY CAR AND ON JULY 26, 2004 MY AIR BAG LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. I READ MY OWNER'S GUIDE TO SEE WHAT THE PROBLEM COULD BE AND IT STATED THAT IF THESES PROBLEMS WAS TO OCCUR THAT I NEED IT TO BE SERVICE BY A QUALIFIED TECHNICIAN. I BROUGHT MY VEHICLE IN ON JULY 27, 2004 TO GET IT SERVICED. I INFORMED FORD THAT I SMELLED A WIRE BURNING, AND THAT I SAW A LITTLE PUFF OF SMOKE ON JULY 26, 2004 THAT CAME FROM UNDER MY DASH BOARD. I WAS INFORMED MY THE FORD DEALERSHIP THAT THEY DID 3 DIAGNOSTIC TEST ON IT AND THEY STILL COULD NOT FIGURE OUT WHAT THE PROBLEM IS WITH THE AIRBAG SYSTEM. THIS IS A SAFETY PROBLEM THAT COULD HAVE ENDED UP DEADLY IF I WAS TO GET INTO AN ACCIDENT BECAUSE OF THE MALFUNCTIONS IN THE CAR. AS FAR AS WHAT IS BEING DONE IS BEYOND ME BECAUSE THEY STILL CANNOT FIGURE OUT WHAT THE PROBLEM IS, AND WHAT PARTS ARE GOING TO BE NEEDED FOR THE REPAIRS ON MY CAR. I WOULD LIKE TO MATTER TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEONE GET HURT, AND THEY DON'T HAVE THEIR AIR BAG SYSTEM NOR EMERGENCY BRAKE LIGHT SYSTEM WORKING.

NHTSA complaint #10082931 — an unverified report by a vehicle owner.

Other 1999 Ford Contour problems

← Full 1999 Ford Contour report