FaultScore

Ford Contour window and wiper problems

232 of the 4,570 complaints filed about the Ford Contour are about the glass, mirrors and wipers — 5% of everything owners reported. The worst model year for it is 1998.

232

Complaints

5%

Share of all complaints

1

Crashes

7

Fires

Windows, Mirrors & Wipers complaints by model year

1994 Contour 1 0.4%
1995 Contour 46 19.8%

Median failure at 45,000 miles

1996 Contour 46 19.8%

Median failure at 130,000 miles

1997 Contour 21 9.1%

Median failure at 90,000 miles

1998 Contour 49 21.1%

Median failure at 79,000 miles

1999 Contour 44 19.0%

Median failure at 65,000 miles

2000 Contour 25 10.8%

Median failure at 57,500 miles

What owners said

1999 Ford Contour Dallas, TX

VISIBILITY/WIPER

The dash is curling up

NHTSA complaint #11520293 — an unverified report by a vehicle owner.

2000 Ford Contour Kansas City, MO

VISIBILITY/WIPER

DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE.

NHTSA complaint #11329060 — an unverified report by a vehicle owner.

1999 Ford Contour at 84,919 miles Woodbridge, VA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE DASHBOARD WINDSHIELD AIR/DEFROSTING VENT COVER BELOW THE WINDSHIELD POPPED OFF AND THE DASHBOARD PADDING HAS PEALED UP BLOCKING WINDSHIELD/FORWARD VISIBILITY. THIS HAS CAUSED THE VEHICLE TO FAIL THE VIRGINIA SAFETY INSPECTION. ALL REMEDIES WE HAVE TRIED HAVE ONLY SEEM TO PROVIDE TEMPORARY RELIEF. I HAVE PICTURES. I HAVE TALKED TO SEVERAL OTHER CONTOUR OWNERS WHO HAVE THE SAME PROBLEMS AND I HAVE SEEN CONTOURS IN PARKING LOTS WITH SIMILAR CONDITIONS. ADDITIONALLY, I WAS TOLD THIS WAS IDENTIFIED IN A PAST SAFETY RECALL. THIS IS A SAFETY HAZARD RESULTING FROM DEFECTIVE MATERIALS AND POOR DESIGN.

NHTSA complaint #10464182 — an unverified report by a vehicle owner.

1999 Ford Contour at 84,919 miles Woodbridge, VA

VISIBILITY:WINDSHIELD

THE DASHBOARD WINDSHIELD AIR/DEFROSTING VENT COVER BELOW THE WINDSHIELD POPPED OFF AND THE DASHBOARD PADDING HAS PEALED UP BLOCKING WINDSHIELD/FORWARD VISIBILITY. THIS HAS CAUSED THE VEHICLE TO FAIL THE VIRGINIA SAFETY INSPECTION. ALL REMEDIES WE HAVE TRIED HAVE ONLY SEEM TO PROVIDE TEMPORARY RELIEF. I HAVE PICTURES. I HAVE TALKED TO SEVERAL OTHER CONTOUR OWNERS WHO HAVE THE SAME PROBLEMS AND I HAVE SEEN CONTOURS IN PARKING LOTS WITH SIMILAR CONDITIONS. ADDITIONALLY, I WAS TOLD THIS WAS IDENTIFIED IN A PAST SAFETY RECALL. THIS IS A SAFETY HAZARD RESULTING FROM DEFECTIVE MATERIALS AND POOR DESIGN.

NHTSA complaint #10464182 — an unverified report by a vehicle owner.

2000 Ford Contour at 124,161 miles Mentor, OH

VISIBILITY

IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO.

NHTSA complaint #10321059 — an unverified report by a vehicle owner.

2000 Ford Contour at 120,000 miles Bloomfield, NM

VISIBILITY

VISORS FALL OUT OF ROOF WHEN TOUCHED, HAS BEEN OCCURRING SINCE SHORTLY AFTER CAR WAS PURCHASED ABOUT 4 YEARS AGO.

NHTSA complaint #10314824 — an unverified report by a vehicle owner.

1996 Ford Contour at 130,000 miles West Jordan, UT

VISIBILITY

BLOWER MOTOR FAILURE. THE BLOWER CONTROLS THE DEFROSTER AND HEATER. THE FAILURE RESULTS IN FOG, FROST ETC SO VISIBILITY IS GREATLY LIMITED. IF ONE CAN SEE WELL AN ACCIDENT IS POSSIBLE.

NHTSA complaint #10279197 — an unverified report by a vehicle owner.

1999 Ford Contour at 157,000 miles Marshall, MI

VISIBILITY

HAPPENED AROUND OCT 15, 2008 AT NIGHT, BETWEEN MARSHALL AND OLIVET MI. FAILURE WAS WINDSHIELD WIPER LINKAGE, CAUSING WIPERS TO BLOW OFF THE VEHICLE. PART IS HARD TO FIND, LOOKING TO GET IT FIXED FOR SAFETY OBVIOUSLY. WAS NOT ABLE TO SEE WELL, SINCE NEXT EXIT WAS STILL MILES AWAY. NO EASY WAY TO FIX THIS IN AN EMERGENCY, LIKE THIS. THIS TYPE OF LINKAGE IS UNSAFE, AND I BELIEVE ANY VEHICLES WITH IT SHOULD BE RECALLED.

NHTSA complaint #10246227 — an unverified report by a vehicle owner.

1999 Ford Contour Englewood, FL

VISIBILITY

I THINK SOMETHING SHOULD BE DONE TO CORRECT THE CLOUDING OF HEADLIGHT LENS - IT IS DEFINITELY A HAZARD AND VERY DANGEROUS...THERE SHOULDN'T HAVE TO BE ANY INCIDENTS BEFORE THIS IS LOOKED INTO..... LETS DO IT BEFORE THERE ARE INJURIES!!

NHTSA complaint #10234642 — an unverified report by a vehicle owner.

2000 Ford Contour at 55,000 miles NEW City, NY

VISIBILITY

DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK.

NHTSA complaint #10224388 — an unverified report by a vehicle owner.

1999 Ford Contour Poway, CA

VISIBILITY:WINDSHIELD

DASH ON FORD CONTOUR WARPS, INTERFERING WITH VISION AND DEFROST CAPABILITIES OF VEHICLE. FORD HAD A ONE RECALL ON THE DASH, BUT REFUSES TO FIX THE PROBLEM AGAIN.

NHTSA complaint #10213358 — an unverified report by a vehicle owner.

1996 Ford Contour at 130,000 miles Mesa, AZ

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE HEATER FAN MOTOR FOR THE DEFROSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAN SWITCH FAILED AND WOULD COST $58 TO REPAIR. THE DEALER KEPT CHANGING THE DIAGNOSIS UNTIL THE CONTACT SPENT $271; HOWEVER, THE VEHICLE WAS STILL NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: CONTROLS/WIRING) WAS REFERENCED. THE DEALER STATED THAT THE VEHICLE PASSED THE TEN YEAR FREE PERIOD. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10208516 — an unverified report by a vehicle owner.

1997 Ford Contour at 90,000 miles Pawnee, OK

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

TL*THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT THE DEFROSTER STOPPED WORKING. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 01I009000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:CONTROLS/WIRING) IN 2001. THE INSTRUMENT PANEL AND TAIL LIGHTS ALSO DO NOT WORK. THE VEHICLE WAS SERVICED FOR NHTSA RECALL # 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) IN 1999. THE CURRENT MILEAGE IS 92,794 AND FAILURE MILEAGE WAS 90,000. UPDATED 02-01-08 *BF UPDATED 02/01/08

NHTSA complaint #10195359 — an unverified report by a vehicle owner.

2000 Ford Contour Glen Ridge, NJ

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

VEHICLE WAS PARKED IN SUNLIGHT EVERYDAY; BLOWER SEPARATED FROM DASHBOARD AND DASHBOARD IS NOW WARPED BADLY. NO RECALL NOTICE/ BULLETIN RECEIVED FROM DEALERSHIP IN WHICH VEHICLE WAS PURCHASED FROM.

NHTSA complaint #10178578 — an unverified report by a vehicle owner.

2000 Ford Contour at 49,000 miles Avon, IN

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE LEADING EDGE OF THE DASHBOARD (PORTION NEAREST THE WINDSHIELD) HAS "WARPED" UPWARD SEVERELY (6+ INCHES!). IT NOW PRESSES AGAINST THE WINDSHIELD, PREVENTING THE DEFROSTER FROM FUNCTIONING PROPERLY AT ALL. THIS IS A SAFETY HAZARD ESPECIALLY DURING WINTER MONTHS. IT IS UNKNOWN IF THIS DASHBOARD WARPAGE WOULD INTERFERE WITH AIRBAG DEPLOYMENT. THERE WAS A CUSTOMER SATISFACTION PROGRAM BY FORD TO CORRECT THE ISSUE, BUT THIS PROGRAM TERMINATED IN 2002, AND THIS WARPAGE COMMONLY DOES NOT/DID NOT OCCUR UNTIL WELL AFTER THE PROGRAM ENDED.

NHTSA complaint #10177545 — an unverified report by a vehicle owner.

1998 Ford Contour at 128,000 miles Farragut, TN

VISIBILITY

DRIVERS SIDE DOOR WINDOW CRANK SHAFT (MANUAL WINDOW) SNAPPED OFF CLEAN INSIDE REGULATOR LEAVING WINDOW UTTERLY INOPERABLE. THIS HAPPENED DURING NORMAL OPERATION OF WINDOW DURING NORMAL OPERATING CONDITIONS AND WARM WEATHER. DEALER CLAIMED "IT HAPPENS A LOT". VERY DANGEROUS IF VEHICLE WAS IN A FIRE, ACCIDENT, SUBMERGED IN WATER ETC.

NHTSA complaint #10174716 — an unverified report by a vehicle owner.

2000 Ford Contour at 40,000 miles Federal WAY, WA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE DASH BOARD HAS BEEN WARPING FOR THE LAST 2 YEARS MORE AND MORE NOTICEABLY. IT IS NOW TO THE POINT THAT THE DEFROSTER DOES NOT WORK PROPERLY, AND I HAVE TO WIPE DOWN THE INSIDE OF THE WINDSHIELD WITH A CLOTH AND DAWN DISH SOAP (TO HELP KEEP THE FOGGING DOWN).

NHTSA complaint #10170327 — an unverified report by a vehicle owner.

2000 Ford Contour at 21,000 miles Rochester, NY

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

DT*: THE CONTACT STATED SEVERAL PROBLEMS OCCURRED TO THE VEHICLE. WHILE DRIVING AT 20MPH, A HUMMING SOUND WAS HEARD COMING FROM THE RIGHT SIDE OF THE VEHICLE. IT WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP WHERE IT WAS DISCOVERED BOTH RIGHT FRONT AND REAR WHEEL BEARINGS NEEDED REPLACED. THE BRAKE ROTORS ON THE REAR WERE REPLACED 5 TIMES WITHIN A 6 MONTH PERIOD. THE HEATER BLOWER MALFUNCTIONED AND WOULD NOT BLOW HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WERE THE SENSOR TO THE HEATER BLOWER WAS REPLACED.

NHTSA complaint #10149115 — an unverified report by a vehicle owner.

1999 Ford Contour Franklin, WV

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

DT: THE CONTACT STATED THE DASHBOARD WARPED. IT TOUCHED THE WINDSHIELD, AND WAS PULLING THE PASSENGER'S AIR BAG PIECE. THE AIR BAG LIGHT CAME ON A COUPLE OF DAYS AGO. THE LIGHT HAS NOT BEEN ON SINCE. HE STATED NOW THAT HE WAS USING THE DEFROSTER, IT WAS COMING UP MORE. OFTEN. THE VEHICLE HAS NOT BEEN INSPECTED TO SEE WHY THIS WAS OCCURRING.

NHTSA complaint #10141324 — an unverified report by a vehicle owner.

1999 Ford Contour at 65,000 miles Vista, CA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DT: THE CONSUMER COULD HEAR THE RADIATOR COMING ON/OVER AND OVER AGAIN. PREVIOUSLY IT OVERHEATED IN JUNE 2004. WHEN THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS THEY CHANGED THE THERMOSTAT, ADDED MORE WATER TO THE RADIATOR, AND SOMETHING ELSE IN THE TRANSMISSION AREA. WHEN THE CONSUMER PICKED UP THE VEHICLE THE PROBLEM RECURRED. AFTERWARDS, THERE WAS A RATTLING NOISE COMING FROM THE DASHBOARD. THEY TOLD HER THAT IT WAS DUE TO A BRACKET THAT BROKE.. DEALER REPLACED THE RADIO. THE CONSUMER STATED THAT THE AIR CONDITIONER WAS NO LONGER WORKING PROPERLY SINCE THEY REPLACED THE RADIO. ALSO, THE DASHBOARD WAS LOOSENING AND THERE WERE WIRES SHOWING. THE FRONT DRIVER'S SIDE WINDOW KNOB CAME OFF. THESE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. THERE HAD BEEN NO ACCIDENTS CONCERNING THESE ISSUES.

NHTSA complaint #10136271 — an unverified report by a vehicle owner.

Other Ford Contour problems