88 of the
358 complaints about the 1996 Ford Crown Victoria are about the
engine — 25% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
114,000 miles.
D
88
Complaints
0
Crashes
4
Fires
0
Injuries
Exactly what failed
Manifold/Header/Muffler/Tail Pipe
2730.7%
Gasoline
1618.2%
Engine
1517.0%
Cooling System
1112.5%
Engine AND Engine Cooling
1011.4%
Emission Control
44.5%
Engine
33.4%
Catalytic Convertor
22.3%
Engine & Cooling across every Ford Crown Victoria year
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
NHTSA complaint #10786431 — an unverified report by a vehicle owner.
at 150,000 milesFlorence, SC
ENGINE
TL* THE CONTACT OWNS A 1996 CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THERE WAS A SMALL FRACTURED IN THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANIFOLD FAILURE WAS RECURRING. THE MANUFACTURE WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 3/21/14
NHTSA complaint #10559561 — an unverified report by a vehicle owner.
at 150,000 milesFlorence, SC
ENGINE
TL* THE CONTACT OWNS A 1996 CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE MANIFOLD HAD FAILED FOR THE SECOND TIME IN TEN YEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A SMALL FRACTURE IN THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURED WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10559562 — an unverified report by a vehicle owner.
at 35 milesPhoenix, AZ
ENGINE AND ENGINE COOLING
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10436423 — an unverified report by a vehicle owner.
at 82,000 milesE North Port, NY
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AIR INTAKE MANIFOLD ON THE VEHICLE WAS MANUFACTURED OUT OF PLASTIC, WHICH CAUSED ANTI-FREEZE TO LEAK ONTO THE ENGINE. THE ANTI-FREEZE LEAK WAS NOTICED DUE TO THE BURNING CHEMICAL ODOR AND SMOKE COMING FROM UNDER THE HOOD. THE DEALER STATED THAT THE REPAIRS WOULD COST OVER $1,000 AT THE CONTACT'S EXPENSE. HE WAS DENIED REPAIRS UNDER THE CLASS ACTION LAWSUIT. WHEN THE HEATER WAS ACTIVATED, THE ODOR FROM THE ANTI-FREEZE WAS OVERBEARING IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 4/16/09 *CN UPDATED 04/20/09.
NHTSA complaint #10261515 — an unverified report by a vehicle owner.
at 196,000 milesDallas, TXFire
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA WHICH WAS PURCHASED IN 2004. SHE NOTICED AN ORANGE FLAME UNDER THE VEHICLE AND SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE QUICKLY ENGULFED THE ENTIRE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 196,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09.
NHTSA complaint #10253080 — an unverified report by a vehicle owner.
at 111,000 milesHardy, AR
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING 10-15 MPH, THE THERMOSTAT STUCK AND BECAME HOT. THE VEHICLE OVERHEATED AND THE INTAKE MANIFOLD FAILED. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER BECAUSE IT CANNOT BE DRIVEN. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 111,000.
NHTSA complaint #10224451 — an unverified report by a vehicle owner.
at 125,204 milesYork, PA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DEAR SIR OR MADAM: I AM AWARE OF THE FORD CAMPAIGN 05N04 REGARDING THE COMPOSITE INTAKE MANIFOLD REPLACEMENT PROGRAM. MY 1996 CROWN VIC FELL TO THIS DEFECT TO ON 11/20/06 WHICH RESULTED IN A NEEDED REPLACEMENT USING THE PRESCRIBED FORD REPAIR KIT. MY LOCAL FORD DEALER SAID THE REPAIR PROGRAM HAD EXPIRED WITH NO REIMBURSEMENT POSSIBLE. AFTER SOLICITING FORDS COMMENTS DIRECTLY (REPLY CAN BE FORWARDED) I INTERPRET THEIR RESPONSE THAT PART FAILURE, WHILE THE SAME AS OTHERS, DID NOT HAPPEN SOON ENOUGH AND THEREFORE INELIGIBLE. IN YOUR OPINION IS THERE ANY RECOURSE TO APPEAL THEIR DENIAL FOR CLAIM? ARE YOU STILL RECEIVING LETTERS/EMAILS THAT THIS IS AN ONGOING PROBLEM? MIGHT THERE BE ANOTHER JUDGMENT AGAINST THEM TO COVER OTHERS WITH THIS SAME FAILURE? YOUR HELP IS APPRECIATED. THANK YOU. *NM UPDATED 02/15/07.
NHTSA complaint #10175427 — an unverified report by a vehicle owner.
at 100,614 milesClifton, IL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY WIFE WHILE TRAVELING TO VISIT HER SON IN A DISTANT CITY, SHE PULLED INTO A SHOPPING CENTER TO CALL HIM, HE LIVED NEARBY. HE CAME TO THE SHOPPING CENTER IN AN EFFORT TO LEAD HER TO HIS RESIDENCE. WHEN LEAVING SHE NOTICED SMOKE AND THOUGHT THE VEHICLE CAUGHT FIRE. FURTHER INVESTIGATION PROVED IT WAS AN ANT-IFREEZE LEAK. THE FAILURE WAS THE INTAKE MANIFOLD PRODUCED OF AN INFERIOR MATERIAL (NYLON) A CRACK DEVELOPED AT 100614 MILES CAUSING THE ANTIFREEZE TO LEAK OUT AND OVERHEAT THE ENGINE AND CAUSE MORE DAMAGE. WITHIN SEVERAL DAY THE AUTO WENT TO THE REPAIR SHOP AND THE INTAKE MANIFOLD WAS REPLACED A SUBSTANTIAL COST. THERE WAS NO RECALL PRESENT WITH THIS EVENT HOWEVER FORD MOTOR COMPANY HAD A CLASS ACTION SUIT WITH THIS EVENT AS ITS CENTER PIECE. UNFORTUNATELY THE FAILURE ON MY FORD OCCURRED AFTER THE CLASS ACTION SUIT EXPIRED. THE SUIT WAS LIMITED BY A TIME FRAME. MY THOUGHT IS ALL NYLON MANIFOLD WILL FAIL FAR SHORT OF THE EXPECTATIONS OF THE LIFE OF THE ENGINE.
NHTSA complaint #10168817 — an unverified report by a vehicle owner.
at 100,000 milesLouisville, KY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY INTAKE MANIFOLD BEGAN LEAKING APPROXIMATELY 2 DAYS AFTER I BOUGHT IT,6 MONTHS LATER IT'S LEAKING IN A SECOND LOCATION.
NHTSA complaint #10167914 — an unverified report by a vehicle owner.
at 92,000 milesEmory, TX
ENGINE AND ENGINE COOLING
ON A 1996 FORD CROWN VICTORIA THE INTAKE MANIFOLD FAILED DUE TO A SEVERE CRACK ON THE UNDERSIDE,LOOSING COOLANT AND CAUSING OVER HEATING OF ENGINE AND LEAVING US STRANDED.CAR WAS REPAIRED AT A SHOP WE HAVE USED FOR YEARS AT THE COST OF APPROX $700.00.
NHTSA complaint #10165275 — an unverified report by a vehicle owner.
at 59,000 milesNEW Albany, IN
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 96 FORD CROWN VIC I DROVE IT HOME FROM WORK FINE WITH NO PROBLEMS THEN I DROVE IT TO TAKE MY SON TO WORK IT STARTED TO OVERHEAT THERE WAS NO INDICATION SOMETHING WAS WRONG. THEN THE TEMP WENT UP AND CHECK ENGINE LIGHT CAME ON. I HAVE CHANGE THE THERMOSTAT BUT IT STILL IS OVER HEATING AND WATER IS COMING OUT THE EXHAUST AND SEEMS TO BE SPITTING OUT FROM TOP OF MOTOR. THIS CAR HAS ONLY 59,00 MILES ON IT.
NHTSA complaint #10162810 — an unverified report by a vehicle owner.
Hamburg, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER COMPLAINT REGARDING REIMBURSEMENT FOR 1996 CROWN VICTORIA INTAKE MANIFOLD. *TS THE CONSUMER PRESENTED HIS BILL TO THE DEALER FOR REIMBURSEMENT. THEY INFORMED HIM THAT HE WASN'T ENTITLED TO REIMBURSEMENT BECAUSE IT WASN'T WITH THEIR TIME FRAME.
NHTSA complaint #10154089 — an unverified report by a vehicle owner.
at 200,100 milesTulsa, OK
ENGINE AND ENGINE COOLING:ENGINE
I HAVE ONE OF THE PLASTIC INTAKE MANIFOLD ON A 1996 FORD CROWN VIC THAT CRACKED. I CONTACTED A DEALER IN TULSA AND THEY SAID THE RECALL WAS OUT OF DATE AND WOULD NOT DO THE WORK. IF THEY JUST RECALLED THE PART IN 2004 OR 2005 WHY WOULD IT NOT BE COVERED NOW.
NHTSA complaint #10151214 — an unverified report by a vehicle owner.
Bonita Springs, FL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I FILED A STATEMENT WITH FORD MOTOR COMPANY ON JANUARY 26, 2006 WITH THE ORIGINAL REPAIR RECEIPT AND THE DEFECTIVE MANIFOLD. I HAVE NOT RECEIVED ANY REPLY AS OF THIS DATE, I CHECKED WITH THE COMPANY ON FEBRUARY 16 AND WAS TOLD IT WAS BEING REVIEWED. WHAT DO THEY HAVE TO REVIEW? I HAVE THE RECEIPT FROM JULY 2002, THE ORIGINAL DEFECTIVE MANIFOLD, AND THE REPAIR DEPARTMENT MANAGER FILLED OUT THE PAPERS AND FILED THEM. I FILED THE FORM AT COCONUT POINT FORD , 22360 S. TAMIAMI TRAIL, ESTEO, FL. AND THEY SAID THEY HAD TO SEND THE FORM TO SAM GALLOWAY FORD INC, 1800 BOY SCOUT DR. , FT. MYERS, FL. SINCE THEY ARE THE ONES TO WRITE THE CHECKS. I FOLLOWED THE DIRECTIONS TO THE LETTER FOR THE CLAIM AND AM NOT GETTING A RESPONSE. I THINK THEY ARE WAITING UNTIL MARCH 16 IS PAST THEN THEY WILL SAY I AM TOO LATE TO FILE. PLEASE SEE WHAT YOU CAN DO FOR ME.
NHTSA complaint #10150999 — an unverified report by a vehicle owner.
Abilene, TX
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAD TO REPLACE THE INTAKE MANIFOLD ON MY 1996 CROWN VICTORIA EARLIER THIS YEAR. I RECEIVED A LETTER ABOUT A LAWSUIT THAT THE COST OF THE MANIFOLD WOULD BE REIMBURSED BY FORD IF THE FINAL SETTLEMENT WAS APPROVED. I HAVE READ THE INFORMATION PROVIDED AND ALTHOUGH FORD KNOWINGLY PUT A FAULTY PART IN MY CAR, I WILL NOT RECEIVE A REIMBURSEMENT SIMPLY BECAUSE MY REPAIR IS BEYOND THE 7 YEARS MENTIONED IN THE LAWSUIT. I WANT TO KNOW WHAT CAN BE DONE. HAD I KNOWN THAT THIS PART WAS INAPPROPRIATE FOR THE JOB THAT IT WAS INTENDED TO DO, I WOULD NOT HAVE BOUGHT THE CAR. EVEN I KNOW BETTER THAN TO PUT A PLASTIC/VINYL PART WHERE THE HEAT IS SO INTENSE!!!!! FORD NEEDS TO BE FORCED BY THE GOVERNMENT TO REIMBURSE ALL OF US ,.......PERIOD. I DON'T MAKE A LOT OF MONEY AND HAD TO USE A HOUSE PAYMENT TO PAY FOR THIS AND I STILL HAVEN'T CAUGHT UP! FORD SCREWED ME ONE TIME BEFORE BACK IN THE 80'S AND I SCREWED UP BY BUYING ANOTHER FORD.
NHTSA complaint #10142518 — an unverified report by a vehicle owner.
at 159,865 milesVAN Nuys, CA
ENGINE AND ENGINE COOLING:ENGINE
I RECENTLY GOT THE VEHICLE AND ITS ALREADY GIVING ME PROBLEMS. THE CAR DRIFTS TO THE SIDE AND THE MOTOR IS GIVING ME PROBLEMS THE CAR HAS NOT EVEN REACHED 1500 MILES SINCE I GOT IT AND ITS ALREADY CAUSING ME PROBLEMS.
NHTSA complaint #10138194 — an unverified report by a vehicle owner.
at 54,059 milesWantagh, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LEAKING COOLANT FROM INTAKE MANIFOLD. REPLACED PLASTIC INTAKE MANIFOLD ASSEMBLY (VERY EXPENSIVE PARTS AND LABOR) BY PRIVATE MECHANIC (NOT FORD SERVICE). REQUESTED DEALER SERVICE REFUND FOR COVERED REPAIRS. NOT COVERED BY RECALL SO NOTHING WAS DONE BY SERVICE REP.
NHTSA complaint #10131834 — an unverified report by a vehicle owner.
Columbus, GA
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE EXPRESSWAY, I HEARD A POP THE ENGINE RAN HOT IMEDIATELY... I LATER FOUND TI TO BE THE INTAKE MAINFOLD FITTING... ACCORDING TO THE MECHANIC, THIS IS COMMON FOR THIS PARTICULAR TYPE CAR...
NHTSA complaint #10127386 — an unverified report by a vehicle owner.
at 46,374 milesPittsburg, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1996 FORD CP INTAKE MANIFOLD CRACKED AT THE SEAAM.*MR...MANUFACTURER'S RECALL, NO NOTIFICATION.
NHTSA complaint #10121455 — an unverified report by a vehicle owner.
at 128,000 milesFindlay, OH
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC INTAKE MANIFOLD ON 1006 FORD CROWN VICTORIA VAILED. CALIFORNIA CLASS ACTION SUIT ALREADY IDENTIFIED PROBLEM. FORD HAS FAILED TO NOTIFY CONSUMERS OF POTENTIAL DANGEROUS DEFECT. SEE - HTTP://WWW.LROLAW.COM/MANIFOLDS.JSP.
NHTSA complaint #10120908 — an unverified report by a vehicle owner.
at 64,560 milesVicksburg, MS
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CRACKED PLASTIC INTAKE MANIFOLD LOST ENGINE COOLANT REPALCED INTAKE MANIFOLD WITH ALUMINUM MANIFOLD I STILL HAVE OLD PART
NHTSA complaint #10119736 — an unverified report by a vehicle owner.
at 114,230 milesGrand Rapids, MI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 1996 FORD CROWN VICTORIA WITH A 4.6L ENGINE. I BOUGHT IT MARCH 16TH 2005. ON MARCH 17TH 2005 I DROVE IT FOR THE FIRST TIME TO WORK. I ACCELERATED TO 70 MPH ON THE US-131. THE INTAKE GAVE OUT AND SMOKED OUT THE ENTIRE HIGHWAY. IT CRACKED ON THE FRONT COOLANT RUNNER OF THE INTAKE MANIFOLD. I WAS ALTE TO WORK AND HAD TO HAVE THE CAR TOWED. I AM GOING TO BE CHARGED ABOUT $600 FOR THE REPLACEMENT INTAKE INSTALLLED. THE MECHANIC TOLD ME THAT THE INTAKES WERE RECALLED, BUT ONLY ON COMMERCIAL VEHICLES NOT PRIVATE OWNED. WHY IS THIS? IS THE PRIVATE CITIZEN NOT IMPORTANT ENOUGH? I AM LIVING FROM PAYCHECK TO PAYCHECK NOW, I CAN'T AFFORD TO HAVE THIS KIND OF WORK DONE. MY INCOME IS LIMITED. I CAN ONLY HOPE I CAN SCRAPE UP THE MONEY, SO I CAN GET TO WORK NOW. NOT HAPPY. I WILL KEEP THE OLD PART.
NHTSA complaint #10114266 — an unverified report by a vehicle owner.
Oklahoma City, OK
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PLASTIC INTAKE MANIFOLD CRACKED, FIRE HAZARD; MAJOR ENGINE PARTS MADE OF PLASTIC, NOT MADE TO WITH STAND HIGH HEAT TEMPS. REPLACED INTAKE MANIFOLD, ONLY AVAILABLE REPLACEMENT IS PLASTIC AS WELL, WHICH WILL CRACK AGAIN!!!!
NHTSA complaint #10114191 — an unverified report by a vehicle owner.
at 78,604 milesOrmond Beach, FL
ENGINE AND ENGINE COOLING:ENGINE
WHILE AT WORK PERFORMING AN ALTERNATOR TEST ON A 96 CROWN VICTORIA WITH THE 4.6 ENGINE I WAS RUNNING THE ENGINE AT 2000 RPM. THERE WAS A LOUD POP AND THEN THE ENGINE COMPARTMENT WAS FILLED WITH STEAM AND HOT COOLANT. I WAS ALMOST SCALDED, AS I WAS LEANING OVER THE ENGINE TO ACCESS THE THROTTLE LINKAGE. THE INTAKE HAD CRACKED ON THE COOLANT RUNNER BEHIND THE ALTERNATOR ABOUT 2" WIDE. OUR SHOP HAD TO REPLACE THE CUSTOMER'S INTAKE MANIFOLD AND COULD NOT CHARGE THE CUSTOMER FOR THE PARTS OR LABOR BECAUSE THE CUSTOMER BLAMED US FOR THE DAMAGE. I BELIEVE THAT THE CUSTOMER SHOULD HAVE BEEN INFORMED OF THIS SITUATION BY FORD MOTOR COMPANY AND THE RECALL SHOULD COVER MORE THAN JUST THE "FLEET USE" VEHICLES. THIS IS CLEARLY A PRODUCT DURABILITY/DEFECT ISSUE.
NHTSA complaint #10108190 — an unverified report by a vehicle owner.
at 135,142 milesBlue Springs, MS
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 1996 FORD CROWN VICTORIA LX, ON AUG. 13TH, 2004 THE CAR OVERHEATED. THERE WAS A SMALL CRACK IN THE PLASTIC INTAKE MANIFOLD. UPON INVESTIGATING THIS, IT WAS FOUND THERE ARE NUMEROUS COMPLAINTS BUT FORD ONLY REPAIRED VECHICLES OWNED BY POLICE AND TAXIS. THE COST TO REPAIR THEIR DEFECT IS OVER $800. I BELIEVE US CONSUMERS SHOULD BE REIMBURSED FOR FORD DEFECTIVE PLASTIC INTAKE MANIFOLD. THE RECALL FOR THE POLICE AND TAXIS WAS 01M02. *AK
NHTSA complaint #10086944 — an unverified report by a vehicle owner.
Terrytown, LA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PROBLEMS WITH VEHICLE'S PLASTIC INTAKE MANIFOLD.*MR (NAR) DEALER WAS NOTIFIED.
NHTSA complaint #10048498 — an unverified report by a vehicle owner.
Chunchula, AL
ENGINE AND ENGINE COOLING
FIRST I WOULD LIKE TO SAY THAT WHAT I HEAR ABOUT THE GRAND MARQUIS HAVING PROBLEM WITH THE FUEL TANK IS RATHER DISTURBING TO ME I AM AWARE NOW THAT THESE CARS ARE CAPABLE OF CATCHING ON FIRE IF HIT FROM BEHIND. I CARRY THREE SMALL CHILDREN TO SCHOOL EVERY MORNING IN "THIS CAR" I HAVE CONTACTED THE FORD CORP. ABOUT THIS PROBLEM AND THEY SEEM TO NOT BE BOTHERED ABOUT THIS FACT. NOW TO MY OTHER PROBLEMS. I HAVE JUST REPLACED MY INTAKE MANIFOLD BECAUSE THE ONE THAT CAME WITH THE CAR CRACKED WHILE I WAS DRIVING IT. MY MECHANIC STATED THAT HE FOUND OUT THAT IT WAS A VERY COMMON PROBLEM WITH THE 1996 MERCURY GRAND MARQUIS. THE FORD CORP. HAS REDESIGNED THE INTAKE MANIFOLD FOR THIS MODEL AND RAISED THE PRICE FROM ABOUT 250.00 TO ALMOST 500.00. IN JULY OF 2002 THERE WAS A PART THAT WENT OUT ON MY A/C UNIT THAT I HAD TO REPLACE (I HAVE TO CONTACT MY MECHANIC TO SEE WHAT PART IT WAS THAT WAS REPLACED) IN JULY 2002 I HAD TO HAVE MY ROTERS TURNED, IN JANUARY 2003, I HAD TO HAVE THEM TURNED AGIAN AND HAVE MY RIGHT BACK ROTER REPACED BECAUSE IT WAS NO LONGER GOOD. (ALL THIS WAS DONE ON JANUARY 10 2003 NOW IT IS JAN. 20, 2003 AND MY RIGHT FRONT ROTER IS GRINDING AGAIN (I ALSO HAD NEW BRAKES PUT ON ALL AROUND JAN.10,2003. MY DRIVER SIDE DOOR IS DROOPING BECAUSE IT NEEDS A NEW PIN PUT IN... MY CAR ALSO SEEMS TO BALK WHEN I PUSH ON THE GAS PEDDAL,MY CAR ALSO HAS A POPPING NOISE WHEN I HIT A HOLE OR TURN. WHEN I CALLED THE FORD CORP. ON THESE ISSUES THEY SEEMED LIKED THEY REALLY DIDN'T CARE ABOUT ANY OF THESE THINGS. MAYBE YOU MIGHT KNOW SOMEONE THAT I COULD CONTACT IN THE FORD CORP. THAT IS "HIGH UP" AND THAT WOULD LISTEN TO MY ONCERNS. THANK YOU FOR YOUR TIME, SINCERLY, DIANE
NHTSA complaint #10069858 — an unverified report by a vehicle owner.
at 114,000 milesSeaford, DE
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AND WITHOUT WARNING COOLANT LEAKED FROM INTAKE MANIFOLD.
NHTSA complaint #10059485 — an unverified report by a vehicle owner.
at 86,660 milesPensacola, FL
ENGINE AND ENGINE COOLING:ENGINE
INTAKE MANIFOLD CRACKED. CONTACTED FORD CUSTOMER SERVICE. ADVISED NO RECALL AT THIS TIME. ADVISED TO RETAIN RECEIPT IF RECALL ISSUED, FORD WOULD REFUND EXPENSE. WAS ADVISED THAT IF I DID NOT HAVE REPAIR MADE AT FORD DEALERSHIP THERE WAS NO OTHER WAY FOR THEIR ENGINEERS TO DOCUMENT AND INVESTIGATE THE PROBLEM. ALSO AWARE THE ESCAMBIA COUNTY, FL SHERIFF'S DEPT. HAS TO REPLACE THIS SAME PART ON A REGULAR BASIS. AFTER REVIEWING THE NUMEROUS COMPLAINTS I FIND THAT A RECALL HAS BEEN ISSUED FOR POLICE AND TAXI VEHICLES BUT NOT PASSENGER VEHICLES. THE COST OF THIS PART WITH A DISCOUNT WAS $501. THE REPLACEMENT MANIFOLD HAS A METAL WATER PASSAGE TO PREVENT FURTHER CRACKS. FORD MUST BE HELD ACCOUNTABLE FOR THIS AND FORCED TO REPAIR, REPLACE OR REFUND THIS DEFECTIVE MAJOR ENGINE PART.
NHTSA complaint #10056714 — an unverified report by a vehicle owner.