Owners have filed 85 complaints
about the 2003 Ford Cvpi with NHTSA between 2003 and 2014.
The largest single group is the wheels.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 99
Against the median year of the Ford Cvpi. 50 means typical for this
model; 100 means roughly double.
Severity — 12
2.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 11
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
RIM
4484.6%
Headlights
35.8%
Temporary/Emergency Spare Tire
11.9%
Interior/Under Dash
11.9%
Rear
11.9%
Fuel Pump
11.9%
Tank Assembly
11.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
11.3%
25,000 – 49,999 miles
911.5%
50,000 – 74,999 miles
1620.5%
75,000 – 99,999 miles
2228.2%
100,000 – 149,999 miles
2430.8%
150,000+ miles
67.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2003peak 9Jun 2014
NHTSA investigations into the 2003 Ford Cvpi
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04034Opened 21 Dec 2004Closed 8 Mar 2007WHEELS
FRACTURE OF THE STEEL WHEEL RIM
FRACTURE (CRACKING) OF THE SUBJECT VEHICLE (SV) WHEEL, WHICH WAS PREVIOUSLY INVESTIGATED UNDER PRELIMINARY EVALUATION PE03-009 (SAFETY RECALL 03V-279), OCCURS IN THE MODEL YEAR (MY) 2003 TO 2005 POLICE INTERCEPTOR VEHICLES ONLY; CIVILIAN SPECIFICATION AND OTHER MY VEHICLES ARE UNAFFECTED BY THIS CONDITION.FOR THE AFFECTED SUBJECT WHEELS, A FATIGUE CRACK OCCURS IN THE HEAT AFFECTED ZONE OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD THAT ATTACHES THE RIM TO THE OUTBOARD WHEEL DISC.THE CRACK INITIATES UNDER THE OUTBOARD TIRE BEAD NEAR THE HEEL (WHERE AIR LEAKAGE CANNOT BE ASSURED) AND...
RQ04007Opened 2 Aug 2004Closed 20 Dec 2004WHEELS
FRACTURE OF THE STEEL WHEEL RIM
DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM...
Recalls on the 2003 Ford Cvpi
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07V079000
WHEELS
ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Risk: THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
05V206000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
Risk: IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
03V279000
WHEELS
ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Risk: THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
02I003000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 85,333 milesHarrisburg, PACrash1 injured
WHEELS:RIM
THIS WAS A POLICE VEHICLE INVOLVED IN A PURSUIT. AT APPROXIMATELY 110 MPH, THE LEFT FRONT WHEEL CRACKED, THE TIRE FLATTENED, THE OPERATOR LOST CONTROL AND CROSSED THE MEDIAN, THE OPPOSING LANES OF TRAFFIC AND IMPACTED THE GUIDE RAIL. TROOPER WAS TREATED AND RELEASED, VEHICLE DEMOLISHED.
NHTSA complaint #10082262 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 115,348 milesNEW Rochelle, NY
WHEELS
AIR LEAKS OUT THE BACK WHEEL EVERY DAY AFTER FILL UP GAS IT SMELLS LIKE GAS INSIDE CAR.
NHTSA complaint #10606666 — an unverified report by a vehicle owner.
at 115,348 milesNEW Rochelle, NY
TIRES
AIR LEAKS OUT THE BACK WHEEL EVERY DAY AFTER FILL UP GAS IT SMELLS LIKE GAS INSIDE CAR.
NHTSA complaint #10606666 — an unverified report by a vehicle owner.
at 180,040 milesPerrysburg, OH
WHEELS
I JUST READ ABOUT THE STEERING COLUMN RECALL ON THE CROWN VIC, CVPI, AND GRAND MARQUIS 2005-2011 AND I AM NOT SURE WHY THE 2003-2004 MODELS ARE NOT INCLUDED. THEY HAVE THE SAME ISSUES DESCRIBED IN THIS RECALL. I HAD MY 2003 CVPI IN THE SHOP LESS THAN A MONTH AGO DUE TO SOME STEERING ISSUES I'M HAVING (A LOT OF NOISE DURING DRIVING AND WHILE TURNING) AND THE OUTCOME WAS THAT MY CAR NEEDS A STEERING COLUMN FLEX COUPLER (SHAFT, LOWER) AND THE LOWER BALL JOINT (CONTROL ARM) ALSO NEEDS REPLACED DUE TO EXCESSIVE CORROSION. SO AGAIN, I'M ASKING WHY IT'S NOT PART OF THE RECALL? ALSO, I'M HAVING THE SAME ISSUES WITH MY TIRES THAT A LOT OF OTHER CVPI OWNERS ARE HAVING CONCERNING THE CRACKS IN THE RIMS. MY TIRES ONLY HAVE A FEW THOUSAND MILES ON THEM AND I'M HAVING TO PUT AIR IN THE PASSENGER REAR TIRE ABOUT ONCE A WEEK DUE TO LOSS OF AIR PRESSURE. (I'M LOSING ABOUT 20 PSI A WEEK ON AVERAGE). THE TIRES HAVE BEEN CHECKED AND ARE FINE.
NHTSA complaint #10538503 — an unverified report by a vehicle owner.
at 180,040 milesPerrysburg, OH
STEERING
I JUST READ ABOUT THE STEERING COLUMN RECALL ON THE CROWN VIC, CVPI, AND GRAND MARQUIS 2005-2011 AND I AM NOT SURE WHY THE 2003-2004 MODELS ARE NOT INCLUDED. THEY HAVE THE SAME ISSUES DESCRIBED IN THIS RECALL. I HAD MY 2003 CVPI IN THE SHOP LESS THAN A MONTH AGO DUE TO SOME STEERING ISSUES I'M HAVING (A LOT OF NOISE DURING DRIVING AND WHILE TURNING) AND THE OUTCOME WAS THAT MY CAR NEEDS A STEERING COLUMN FLEX COUPLER (SHAFT, LOWER) AND THE LOWER BALL JOINT (CONTROL ARM) ALSO NEEDS REPLACED DUE TO EXCESSIVE CORROSION. SO AGAIN, I'M ASKING WHY IT'S NOT PART OF THE RECALL? ALSO, I'M HAVING THE SAME ISSUES WITH MY TIRES THAT A LOT OF OTHER CVPI OWNERS ARE HAVING CONCERNING THE CRACKS IN THE RIMS. MY TIRES ONLY HAVE A FEW THOUSAND MILES ON THEM AND I'M HAVING TO PUT AIR IN THE PASSENGER REAR TIRE ABOUT ONCE A WEEK DUE TO LOSS OF AIR PRESSURE. (I'M LOSING ABOUT 20 PSI A WEEK ON AVERAGE). THE TIRES HAVE BEEN CHECKED AND ARE FINE.
NHTSA complaint #10538503 — an unverified report by a vehicle owner.
at 123,000 milesPiqua, OH
WHEELS
I HAVE STEEL WHEELS ON MY 2003 CROWN VIC I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY STATING THAT MY WHEELS WERE PART OF A SAFETY RECALL, THE WHEELS ARE PRONE TO WELDS BREAKING AND RUSTING MAKING THEM LOOSE AIR AND IMPOSSIBLE TO BALANCE WHY STEERING WHEEL SHAKES I HAVE HAD DIFFERENT TIRES AND MULTIPLE SHOPS BALANCE THE WHEELS THEY ARE NOT ABLE TO, ALSO THEY LOOSE AIR ALL THE TIME. I CONTACTED FORD ABOUT THIS ISSUES WHERE I WAS TOLD BECAUSE I AM NOT A POLICE DEPARTMENT THEY WILL NOT BE ABLE TO HONOR THE RECALL, THEY SAY ITS ONLY FOR CARS IN POLICE USE. IM CONCERNED AS THESES WHEELS HAVE BEEN USED BY THE PRIOR OWNER AKA A POLICE FORCE MAKING THE CARS WHEELS UNSAFE FOR ME FOR WANTS ME TO PAY TO GET NEW WHEELS AT A COST OF OVER 500 DOLLARS I JUST WANT THEM TO HONOR THE RECALL AS THE WHEELS ARE CERTAINLY UNSAFE.
NHTSA complaint #10447434 — an unverified report by a vehicle owner.
at 150,229 milesTracy, CA
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS GO OFF WHILE DRIVING. LCM IS BAD, $500.00 FOR PART. VERY VERY DANGEROUS SITUATION. I WAS EXPECTING TO SEE A RECALL NOTICE. THIS IS THE SECOND LCM FOR ME!
NHTSA complaint #10413990 — an unverified report by a vehicle owner.
at 150,229 milesTracy, CA
EXTERIOR LIGHTING
HEADLIGHTS GO OFF WHILE DRIVING. LCM IS BAD, $500.00 FOR PART. VERY VERY DANGEROUS SITUATION. I WAS EXPECTING TO SEE A RECALL NOTICE. THIS IS THE SECOND LCM FOR ME!
NHTSA complaint #10413990 — an unverified report by a vehicle owner.
at 72,200 milesTorrington, CT
EXTERIOR LIGHTING
I JUST PURCHASES AND TOOK POSSESSION OF A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. I DROVE THE VEHICLE FOR A COUPLE DAYS DURING DAYLIGHT HOURS WITH NO ISSUES. HOWEVER, ON THE FIRST NIGHT I DROVE THE VEHICLE (WELL AFTER SUNSET) I EXPERIENCED NUMEROUS OCCURRENCES OF THE HEADLIGHTS GOING OUT COMPLETELY FOR EXTENDED PERIODS OF TIME (RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES). THE ONLY WAY I WAS ABLE TO CONTINUE DRIVING THE VEHICLE WAS TO HOLD THE HIGH/LOW BEAM SWITCH IN THE HIGH BEAM POSITION. IF I WERE ON AN UNLIT ROAD THIS SITUATION COULD HAVE EASILY RESULTED IN A VEHICLE CRASH, POTENTIALLY DAMAGING OR DESTROYING THE VEHICLE AND INJURING OR KILLING MYSELF AND/OR ANY NEARBY PEDESTRIANS. I HAVE SEEN THE CLOSED INVESTIGATION #PE08066, WHICH STATES THAT THE REASON THIS ISSUE WAS CLOSED IS BECAUSE IT HAS NOT RESULTED IN A DEATH. BEING A VOLUNTEER FIRE FIGHTER AND EMERGENCY MEDICAL RESPONDER, I DO NOT CONSIDER THIS TO BE AN ACCEPTABLE REASON FOR CLOSING SUCH AN OBVIOUS SAFETY ISSUE. I HAVE LEARNED THAT THE COST TO REPLACE THE DEFECTIVE CIRCUITRY IS UPWARDS OF $500+ FOR THE PART ALONE, NOT INCLUDING LABOR COSTS.
NHTSA complaint #10401308 — an unverified report by a vehicle owner.
at 134,799 milesTracy, CA
EXTERIOR LIGHTING
2003 CROWN VICTORIA, HEADLIGHTS STOP WORKING WHILE DRIVING. IT APPEARS I NEED TO REPLACE THE LIGHTING CONTROL MODULE (LCM). I SEE FROM INTERNET SEARCHES THAT MANY MANY HAVE HAD THIS SAME PROBLEM.THIS PART IS ALMOST $600 FROM FORD. IT APPEARS THAT FORD HAS A SAFETY ISSUE HERE THAT THEY ARE AVOIDING. I'M SURPRISED THAT NO RECALL IS IN EFFECT. AT LEAST FORD SHOULD OFFER SOME GOODWILL SUPPORT TO THEIR CUSTOMERS BY LOWERING THE PRICE OF THIS PART....
NHTSA complaint #10369070 — an unverified report by a vehicle owner.
at 134,799 milesTracy, CA
ELECTRICAL SYSTEM
2003 CROWN VICTORIA, HEADLIGHTS STOP WORKING WHILE DRIVING. IT APPEARS I NEED TO REPLACE THE LIGHTING CONTROL MODULE (LCM). I SEE FROM INTERNET SEARCHES THAT MANY MANY HAVE HAD THIS SAME PROBLEM.THIS PART IS ALMOST $600 FROM FORD. IT APPEARS THAT FORD HAS A SAFETY ISSUE HERE THAT THEY ARE AVOIDING. I'M SURPRISED THAT NO RECALL IS IN EFFECT. AT LEAST FORD SHOULD OFFER SOME GOODWILL SUPPORT TO THEIR CUSTOMERS BY LOWERING THE PRICE OF THIS PART....
NHTSA complaint #10369070 — an unverified report by a vehicle owner.
at 134,414 milesAmherst, NY
ELECTRICAL SYSTEM
THE VEHICLE'S HEADLIGHTS SHUT THEMSELVES OFF RANDOMLY WHILE THE HEADLIGHTS ARE IN USE. INTERMITTENTLY, THE LIGHTS WILL FAIL TO TURN ON WHEN THE SWITCH IS TURNED ON. THESE EVENTS HAVE BECOME INCREASINGLY FREQUENT TO THE POINT THAT NOW THE LIGHTS WILL FAIL SEVERAL TIMES ON EVERY NIGHT TRIP. HITTING A BOX CALLED THE "LIGHTING CONTROL MODULE" MAY ENCOURAGE THE LIGHTS TO TURN BACK ON TEMPORARILY.
NHTSA complaint #10366542 — an unverified report by a vehicle owner.
at 280,000 milesPenn Valley, CA
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA CVPI. WHILE DRIVING AT 10 TO 60 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY AT NIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATING BEFORE THE HEADLIGHTS FAILED. WHILE DRIVING THE VEHICLE ONTO THE EMERGENCY LANE THE LIGHTS WOULD COME BACK ON FOR 5 TO 10 MINUTES OR NOT AT ALL. THE VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY. THE DEALER WAS CONTACTED STATING THAT HE HAD TO PAY $418 TO REPLACE THE LIGHTING CONTROL MODULE SINCE THERE WERE NO RELATED RECALLS OR WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 280,000.
NHTSA complaint #10353570 — an unverified report by a vehicle owner.
at 282,000 milesPenn Valley, CA
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA CVPI. WHILE DRIVING 10 TO 60 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY AT NIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATING BEFORE THE HEADLIGHTS FAILED. AS THE VEHICLE WAS BEING DRIVEN ONTO THE SIDE OF THE ROAD SOMETIME THE LIGHTS WOULD COME BACK ON WITHIN 5 TO 10 MINUTES. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE DEALER STATED THAT HE HAD TO PAY $418 IN ORDER TO REPLACE THE LIGHTING CONTROL MODULE SINCE THERE WERE NO RECALLS OR RELATED WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 282,000.
NHTSA complaint #10353579 — an unverified report by a vehicle owner.
Neptune, NJ
WHEELS
MY CAR IS A 2003 FORD CROWN VICTORIA (FORMER POLICE VEHICLE). THERE IS A SAFETY RECALL ON IT, # 07S48 FOR THE 16" STEEL WHEEL REPLACEMENT. I HAVE RECEIVED 3 NOTICES FROM FORD ON IT. WHEN I WENT TO 2 DIFFERENT DEALERS THEY TOLD ME IT ISN'T COVERED BECAUSE IT IS NO LONGER OWNED BY A POLICE DEPARTMENT. THEY CAN NOT TELL ME WHAT THE DIFFERENCE IS WHETHER A COP IS DRIVING IT OR ME. I AM AN OFFICER AND I DO NOT BELIEVE I DRIVE MY PERSONAL CAR ANY DIFFERENTLY THEN WHILE AT WORK. I FEEL VIBRATION IN MY WHEEL AT HIGH SPEEDS, WHICH I WAS TOLD IS A RESULT OF THIS RECALL.
NHTSA complaint #10340628 — an unverified report by a vehicle owner.
Schenectady, NY
EXTERIOR LIGHTING
FROM: BOLIVAR POLICE [MAILTO:BOL_PD@HOTMAIL.COM] SENT: TUESDAY, MARCH 24, 2009 12:45 PM TO: SUBJECT: 2003 CVPI LIGHTING PROBLEMS WE HAVE BEEN HAVING A PROBLEM WITH THE HEADLIGHTS GOING OUT ON OUR 2003 CVPI. THE LIGHTS GO OUT AND THEN AFTER A SHORT TIME COME BACK ON. IT IS VERY SPORADIC. OUR LOCAL MECHANIC HAS REPLACED THE HEADLIGHT SWITCH BUT THIS DID NOT SOLVE THE PROBLEM. I WAS WONDERING IF ANY OTHER AGENCY HAS HAD THIS PROBLEM AND IF SO, HOW IT WAS CORRECTED. THANKS RICKY L. WHITNEY CHIEF OF POLICE BOLIVAR VILLAGE PD LIGHTS ARE FIXED, HAD TO REPLACE THE LIGHTING MODULE. THANKS FOR THE HELP. *TR RICK WHITNEY CHIEF
NHTSA complaint #10264507 — an unverified report by a vehicle owner.
at 128,000 milesMiddleburg, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 FORD CVPI. THE CONTACT PURCHASED A POLICE VEHICLE THREE WEEKS AGO AND FOUND A FEW OUTSANDING RECALLS WHILE ATTEMPTING TO INSTALL DIFFERENT PARTS ON THE VEHICLE. HE CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE RECALL REPAIRS HAD NOT BEEN PREVIOUSLY PERFORMED. THEY FURTHER STATED THAT SINCE THE VEHICLE WAS NOT BEING USED AS A POLICE VEHICLE ANYMORE, THEY DID NOT HAVE TO HONOR THE RECALLS AND REPAIR IT FOR FREE. THE NHTSA CAMPAIGN ID NUMBERS IN REFERENCE WERE 02I003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY), 03V279000 (WHEELS), 05V206000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH), AND 04V328000 (SUSPENSION:REAR). THE FAILURE MILEAGE WAS 128,000. 4/01/09 *NJ UPDATED 04/06/09.
NHTSA complaint #10260911 — an unverified report by a vehicle owner.
at 128,000 milesMiddleburg, FL
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CVPI. THE CONTACT PURCHASED A POLICE VEHICLE THREE WEEKS AGO AND FOUND A FEW OUTSANDING RECALLS WHILE ATTEMPTING TO INSTALL DIFFERENT PARTS ON THE VEHICLE. HE CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE RECALL REPAIRS HAD NOT BEEN PREVIOUSLY PERFORMED. THEY FURTHER STATED THAT SINCE THE VEHICLE WAS NOT BEING USED AS A POLICE VEHICLE ANYMORE, THEY DID NOT HAVE TO HONOR THE RECALLS AND REPAIR IT FOR FREE. THE NHTSA CAMPAIGN ID NUMBERS IN REFERENCE WERE 02I003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY), 03V279000 (WHEELS), 05V206000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH), AND 04V328000 (SUSPENSION:REAR). THE FAILURE MILEAGE WAS 128,000. 4/01/09 *NJ UPDATED 04/06/09.
NHTSA complaint #10260911 — an unverified report by a vehicle owner.
at 128,000 milesMiddleburg, FL
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CVPI. THE CONTACT PURCHASED A POLICE VEHICLE THREE WEEKS AGO AND FOUND A FEW OUTSANDING RECALLS WHILE ATTEMPTING TO INSTALL DIFFERENT PARTS ON THE VEHICLE. HE CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE RECALL REPAIRS HAD NOT BEEN PREVIOUSLY PERFORMED. THEY FURTHER STATED THAT SINCE THE VEHICLE WAS NOT BEING USED AS A POLICE VEHICLE ANYMORE, THEY DID NOT HAVE TO HONOR THE RECALLS AND REPAIR IT FOR FREE. THE NHTSA CAMPAIGN ID NUMBERS IN REFERENCE WERE 02I003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY), 03V279000 (WHEELS), 05V206000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH), AND 04V328000 (SUSPENSION:REAR). THE FAILURE MILEAGE WAS 128,000. 4/01/09 *NJ UPDATED 04/06/09.
NHTSA complaint #10260911 — an unverified report by a vehicle owner.
at 128,000 milesMiddleburg, FL
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*THE CONTACT OWNS A 2003 FORD CVPI. THE CONTACT PURCHASED A POLICE VEHICLE THREE WEEKS AGO AND FOUND A FEW OUTSANDING RECALLS WHILE ATTEMPTING TO INSTALL DIFFERENT PARTS ON THE VEHICLE. HE CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE RECALL REPAIRS HAD NOT BEEN PREVIOUSLY PERFORMED. THEY FURTHER STATED THAT SINCE THE VEHICLE WAS NOT BEING USED AS A POLICE VEHICLE ANYMORE, THEY DID NOT HAVE TO HONOR THE RECALLS AND REPAIR IT FOR FREE. THE NHTSA CAMPAIGN ID NUMBERS IN REFERENCE WERE 02I003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY), 03V279000 (WHEELS), 05V206000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH), AND 04V328000 (SUSPENSION:REAR). THE FAILURE MILEAGE WAS 128,000. 4/01/09 *NJ UPDATED 04/06/09.
NHTSA complaint #10260911 — an unverified report by a vehicle owner.
at 134,600 milesWheeling, IL
EXTERIOR LIGHTING
I WAS DRIVING TO SCHOOL DECEMBER 3RD, 2008 WHEN I NOTICED MY BLINKERS (FLASHERS) WERE NOT WORKING WHEN I WAS MAKING LANE CHANGES. AFTER WHICH I NOTICED THAT MY HEAD LIGHTS, DASH BOARD LIGHTS AS WELL AS MY HAZARD LIGHTS WERE NOT WORKING. I WAS TOLD THAT THIS WAS DUE TO A LIGHT CONTROL MODULE FAILURE. THIS ISSUE IS ALSO AFFECTING MY SEAT BELT ALARM AND LIGHT. IT IS CURRENTLY ON GOING AND HAS NOT BEEN CORRECTED DUE TO MY CURRENT RESEARCH ON THE MATTER. I AM ONLY WRITING THIS COMPLAINT DUE TO THIS INFORMATION I FOUND: "THIS AGENCY HAS EXPERIENCED SEVERAL FAILURES OF LIGHTING CONTROL MODULES ON 2005 FORD CROWN VICTORIA?S. WHILE DRIVING DOWN THE ROAD, WE HAVE EXPERIENCED A SUDDEN LOSS OF HEADLIGHTS, AND IN SOME CASES, THE HEADLIGHTS HAVE NOT CAME BACK ON FOR A SUBSTANTIAL PERIOD OF TIME. THE FAILURES OCCURRED WITHOUT WARNING. WE HAVE CONTACTED FORD FLEET SERVICES AND MADE THEM AWARE OF THE ISSUES BUT AT THIS TIME THEY HAVE NOT ISSUED ANY RECALLS. WE HAVE ALSO CONTACTED THE NHTSA OFFICE OF DEFECTS INVESTIGATION (ODI) AND FILED A COMPLAINT. ODI HAS CURRENTLY OPENED AN INVESTIGATION INTO THE ISSUE WHICH IS REFERENCED UNDER NHTSA ACTION NUMBER : PE08066. DUE TO THE SAFETY ISSUE OF THIS DEFECT AND THE COST ASSOCIATED WITH REPAIRS, I WOULD ASK THAT ANYONE WITH THIS PROBLEM CONTACT THE NHTSA AT 1-888-327-4236 AND FILE A COMPLAINT IN AN ATTEMPT TO HAVE A RECALL ISSUED FROM FORD. THE CURRENT INVESTIGATION COVERS FORD CROWN VICTORIA?S AND MERCURY GRAND MARQUIS?S, MODEL YEARS 2003-2005." IF THERE IS AN ON GOING INVESTIGATION I WOULD LIKE TO BE INFORMED ON THE MATTER DUE TO THE POSSIBLE CASE OF A CRASH IF DRIVING AT NIGHT WHEN THE DEFECT OCCURS. THANK YOU FOR YOUR TIME.
NHTSA complaint #10250759 — an unverified report by a vehicle owner.
at 100,000 milesToledo, OH
FUEL SYSTEM, GASOLINE
FUEL TANK LEAK DEALER STATED THAT A HOLE HAD "RUBBED THROUGH" THE TANK AND THAT THE TANK WOULD NEED TO BE REPLACED. THIS HAD BEEN ON-GOING FOR SOME TIME. SINCE THE TANK IS BOLTED IN PLACE, HOW DOES IT RUB AGAINST SOMETHING ENOUGH TO WEAR A HOLE IN THE TANK. I BELIEVE THIS IS A DESIGN AND SAFETY FLAW.
NHTSA complaint #10242064 — an unverified report by a vehicle owner.
at 101,000 milesHomewood, IL
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WENT OFF. I WAS ABLE TO REACH MY DESTINATION BY HOLDING THE HIGH BEAM (FLASH TO PASS) ACTUATOR ON. I DISCOVERED THAT FORD IS AWARE OF A PROBLEM WITH THE LIGHTING CONTROL MODULE. I HAD A MECHANIC REPLACE THE MODULE AT A COST OF $698.22 ($558 FOR THE PART, $90 LABOR, AND 50.22 TAX). IT SEEMS TO ME THAT THE LIGHTS GOING OFF WHILE VEHICLE IS IN OPERATION COULD POSE A SAFETY HAZARD! I WILL KEEP THE OLD PART.
NHTSA complaint #10241875 — an unverified report by a vehicle owner.
Edwardsville, PA
WHEELS:RIM
SO I BUY A CVPI POLICE INTERCEPTOR WITH OVER 117K MILES OF POLICE DUTY USE THAT HAS A SAFETY RECALL 07S48 REGARDING THE WHEELS AND IT CANNOT BE PERFORMED BECAUSE THE VEHICLE IS CURRENTLY NO LONGER IN POLICE DUTY USE. I HAVE WORKED AT AUTOMOTIVE DEALERSHIPS FOR OVER FIFTEEN YEARS AND NEVER IN MY LIFE HEARD OF A SAFETY RECALL ON A VEHICLE THAT ONLY APPLIES TO WHO IS BEHIND THE WHEEL.
NHTSA complaint #10199832 — an unverified report by a vehicle owner.
at 104,975 milesYork Springs, PA
WHEELS
FORD RECALL REGARDING CROWN VICTORIA POLICE CARS BECAUSE OF CRACKS THAT CAN DEVELOP IN POLICE CRUISER WHEELS. I'M A PA STATE CONSTABLE (LAW ENFORCEMENT OFFICER) AND UPON PURCHASING A RETIRED PA STATE POLICE VEHICLE THE WHEELS ON MY VEHICLE ARE CRACKING AND FORD MOTOR CO. EMPLOYEE KEVIN EMPLOYEE #61151 ADVISED THERE IS NOTHING THEY CAN DO AT THIS TIME.
NHTSA complaint #10197034 — an unverified report by a vehicle owner.
at 30,177 milesMadison, WI
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE HAS LACK OF POWER, NO ACCELERATION, WON'T SHIFT IN HIGH GEAR, AND CHECK ENGINE LIGHT COMES ON. FUEL PUMP FAILURE, FUEL PUMP PRESSURE LOW UNDER HARD ACCELERATION. REPLACE FUEL PUMP. THREE PUMP REPLACEMENTS IN THREE YEARS.
NHTSA complaint #10163428 — an unverified report by a vehicle owner.