Owners have filed 13 complaints
about the 2013 Ford E-250 with NHTSA between 2013 and 2024.
The largest single group is the tires.
Across this model's run it ranks 17 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Ford E-250. 50 means typical for this
model; 100 means roughly double.
Severity — 40
7.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 64
38% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Ford E-250
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Tires
323.1%
Median failure at 25,500 miles
Fuel & Propulsion
215.4%
Median failure at 117,000 miles
Other & Unspecified
17.7%
Wheels
17.7%
Median failure at 40,000 miles
Lights
17.7%
Median failure at 103,000 miles
Acceleration & Cruise Control
17.7%
1 crashes, 0 fires · median 53,200 mi
Body & Structure
17.7%
Median failure at 27,000 miles
Brakes
17.7%
Median failure at 1,000 miles
Airbags
17.7%
Engine & Cooling
17.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
112.5%
10,000 – 24,999 miles
112.5%
25,000 – 49,999 miles
337.5%
50,000 – 74,999 miles
112.5%
100,000 – 149,999 miles
225.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2013peak 2Feb 2024
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 53,200 milesLansing, MICrash
VEHICLE SPEED CONTROL
The contact owns a 2013 Ford E-250. The contact stated that while driving at a very low rate of speed while approaching a stoplight the driver depressed the brake pedal to stop and the vehicle erroneously accelerated forward and crashed into the rear of a second vehicle. During the incident, no injuries were reported and no police report was taken. The vehicle was examined by an independent mechanic but the cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 53,200.
NHTSA complaint #11452199 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Breantwood, CA
UNKNOWN OR OTHER
HELLO I HAVE THIS 2013 FORD E250 VAN AND ITS STOP DRIVING AND TRANSMISSION STOP WORKING IN THE MIDDLE OF THE ROAD AND THERE IS A LINK SAY ITS HAS RECALL ON SAME PROBLEM LISTED ON RECALL BUT TODAY I WENT TO FORD DEALER AND THEY LOOK AND SAY THERE IS NO RECALL ON TRANSMISSION ISSUE PLEASE READ THIS LISTED ABOUT TRANSMISSION PLEASE HELP : 2009-2016 Ford Econoline Recalled For Loss Of Motive Power Issue Ford has issued a recall for 2009-2016 Ford Econoline / E-Series models over a transmission component that could result in a motive power loss issue. The defect: affected vehicles contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing the loss of the ability to move the vehicle. All normal engine, braking, and steering functionality is unaffected. Reports indicate that the majority of weld failures occur when torque is highest, which is when the driver attempts to accelerate from a stop. The hazards: an elevated rate of loss of mobility in school bus and ambulance vehicle applications could present a unique risk to passengers or occupants including a loss of mobility in school bus applications may result in the transfer of unchaperoned children when the vehicle is immobilized in a roadway. Loss of vehicle mobility in ambulance applications may result in delay of patient treatment. Ford is unaware of any accidents resulting from this condition. Components: coast clutch capacitive discharge weld (inside transmission).
NHTSA complaint #11571064 — an unverified report by a vehicle owner.
Havre De Grace, MD
ENGINE
The vehicle Blew a spark plug while driving. It took place right as I attempted to accelerate up to highway speed of 50 MPH. When I had it checked the mechanic said the number 3 plug was blown out and I had a busted injector. Vehicle mileage is 164k. The repair was over $1100.00 with none being covered under my full coverage insurance policy. I need to let others know what to expect from their Ford vehicle... Found out that this is a frequent problem with Ford Engines 5.4 Liter V-8..
NHTSA complaint #11507184 — an unverified report by a vehicle owner.
Havre De Grace, MD
FUEL/PROPULSION SYSTEM
The vehicle Blew a spark plug while driving. It took place right as I attempted to accelerate up to highway speed of 50 MPH. When I had it checked the mechanic said the number 3 plug was blown out and I had a busted injector. Vehicle mileage is 164k. The repair was over $1100.00 with none being covered under my full coverage insurance policy. I need to let others know what to expect from their Ford vehicle... Found out that this is a frequent problem with Ford Engines 5.4 Liter V-8..
NHTSA complaint #11507184 — an unverified report by a vehicle owner.
at 53,200 milesLansing, MICrash
VEHICLE SPEED CONTROL
The contact owns a 2013 Ford E-250. The contact stated that while driving at a very low rate of speed while approaching a stoplight the driver depressed the brake pedal to stop and the vehicle erroneously accelerated forward and crashed into the rear of a second vehicle. During the incident, no injuries were reported and no police report was taken. The vehicle was examined by an independent mechanic but the cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 53,200.
NHTSA complaint #11452199 — an unverified report by a vehicle owner.
Wallkill, NY
TIRES:TREAD/BELT
The contact owns a 2013 Ford E-250 equipped with Cooper Tires, Tire Line: Discoverer A/T, Tire Size: 245/75/16, DOT Number: (N/A). The contact stated that while he was inspecting the rear tires, he noticed that the tires were cracked with tread separation. The contact called a tire shop and the tires were replaced with another brand of tires. The manufacturer was not notified of the failure. The approximate tire failure mileage was 10,000. The vehicle failure mileage was not provided.
NHTSA complaint #11440788 — an unverified report by a vehicle owner.
at 117,000 milesGateon, OH
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 2013 FORD E-250. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THERE WAS A LEAK AT THE FUEL RELAY PRESENT AFTER AT START-UP. THE CONTACT WAS INFORMED THAT THE FUEL RELAY NEEDED TO BE REPLACED. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
NHTSA complaint #11361882 — an unverified report by a vehicle owner.
at 103,000 milesSpring Hill, FL
EXTERIOR LIGHTING
MY HEADLIGHTS AND TAIL LIGHTS JUST COME ON ALL BY THEMSELVES, OR IF YOU OPEN OR CLOSE THE DOORS---THEY COME ON OR GO OFF. REALLY SCARY STUFF.I TOOK THE COVER OFF, AND THERE IS WATER INSIDE THE REAR LIGHTS. I HAD THIS SAME PROBLEM ON MY F-150 TRUCK IN 1998. WHY HASNT FORD FIXED THIS PROBLEM BY NOW???
NHTSA complaint #11352441 — an unverified report by a vehicle owner.
at 40,000 milesSedro Woolley, WA
WHEELS
ON 3/17/2014 WE HAD 4 2-LT225/75R16E HT 701 115S BW SENTINEL INSTALLED ON OUR VAN BY BIG BRAND TIRE & SERVICE IN LOMPOC CA. THESE TIRES ARE RATED FOR 50,000 MILES. WE HAVE DRIVEN ABOUT 13,000 MILES. ON 8/6/2020 WE WERE DRIVING FROM WA TO SOUTHERN CA. THE RIGHT REAR TIRE STARTED GOING FLAT WHILE DRIVING. WE HAD AAA INSTALL THE SPARE AND WE CONTINUED ON OUR TRIP. ABOUT 200 MILES LATER THE VAN STARTED SHAKING VERY BADLY. WE WERE ON I5 IN THE MIDDLE OF THE CA DESERT. USING OUR PHONE WE FOUND A TIRE SHOP ABOUT 50 MILES AWAY. WE MANAGE TO LIMP OUR WAY TO THE TIRE SHOP. THEY SAID THE THE TREAD WAS SEPARATING. WE HAD ALL FOUR BRAN NEW TIRES INSTALLED. I HAVE BEEN UNABLE TO FIND ANY CONTACT INFORMATION FOR THE SENTINEL TIRE MANUFACTURER. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED. WE ARE VERY LUCKY, THIS COULD HAVE ENDED IN A CATASTROPHE. WE WOULD LIKE TO FIND CONTACT INFO FOR THE MANUFACTURER TO TRY AND GET SOME COMPENSATION.
NHTSA complaint #11348719 — an unverified report by a vehicle owner.
at 40,000 milesSedro Woolley, WA
TIRES
ON 3/17/2014 WE HAD 4 2-LT225/75R16E HT 701 115S BW SENTINEL INSTALLED ON OUR VAN BY BIG BRAND TIRE & SERVICE IN LOMPOC CA. THESE TIRES ARE RATED FOR 50,000 MILES. WE HAVE DRIVEN ABOUT 13,000 MILES. ON 8/6/2020 WE WERE DRIVING FROM WA TO SOUTHERN CA. THE RIGHT REAR TIRE STARTED GOING FLAT WHILE DRIVING. WE HAD AAA INSTALL THE SPARE AND WE CONTINUED ON OUR TRIP. ABOUT 200 MILES LATER THE VAN STARTED SHAKING VERY BADLY. WE WERE ON I5 IN THE MIDDLE OF THE CA DESERT. USING OUR PHONE WE FOUND A TIRE SHOP ABOUT 50 MILES AWAY. WE MANAGE TO LIMP OUR WAY TO THE TIRE SHOP. THEY SAID THE THE TREAD WAS SEPARATING. WE HAD ALL FOUR BRAN NEW TIRES INSTALLED. I HAVE BEEN UNABLE TO FIND ANY CONTACT INFORMATION FOR THE SENTINEL TIRE MANUFACTURER. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED. WE ARE VERY LUCKY, THIS COULD HAVE ENDED IN A CATASTROPHE. WE WOULD LIKE TO FIND CONTACT INFO FOR THE MANUFACTURER TO TRY AND GET SOME COMPENSATION.
NHTSA complaint #11348719 — an unverified report by a vehicle owner.
at 27,000 milesHanscom AFB, MA
STRUCTURE:BODY
DRIVER'S SIDE DOOR LATCH IS BROKEN. DOOR WILL NOT REMAIN CLOSED WHICH IS A SAFETY ISSUE. THE PROBLEM STARTED ABOUT A WEEK AGO, WHILE THE VEHICLE WAS STATIONARY AND HAS GOTTEN PROGRESSIVELY WORSE. NOW THE LATCH DOES NOT ENGAGE AT ALL SO THE VEHICLE CAN NOT BE USED. IT IS A COMPANY MAIL VAN AND IS IN THE PROCESS OF BEING REPAIRED.
NHTSA complaint #11006727 — an unverified report by a vehicle owner.
Suwanee, GA
AIR BAGS
TAKATA AIR BAG ..WHILE CAR WAS PARKED AND IGNITION OFF FOR A COUPLE OF HOURS WOKE UP THE NEXT MORNING TO FIND THE DRIVER.SIDE AIR BAG DEPLOYED FOR NO REASON TOOK TO FORD DEALERSHIP THEY RAN DIAGNOSTIC AND TOLD ME THERE WERE NO ERROR CODES FOUND OTHER THEN AIR BAG DEPLOYED
NHTSA complaint #10953949 — an unverified report by a vehicle owner.
at 11,000 milesManchester, NH
TIRES
TL* THE CONTACT OWNS A 2013 FORD E-250 EQUIPPED WITH HANKOOK TIRES, TIRE LINE: DYNAPRO AS, TIRE SIZE: LT245/75R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGERS SIDE TIRE TREAD SEPARATED FROM THE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE ON BOTH THE VEHICLE AND THE TIRES WAS 11,000. UPDATED 9/4/14*CN THE COMSUMER STATED THE TIRE LOOKS AS IF IT CONTAINS DRY ROT. UPDATED 12/18/2014
NHTSA complaint #10616333 — an unverified report by a vehicle owner.
at 1,000 milesEast Bridge Water, MA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD E-250. WHILE PARKED, THE CONTACT NOTICED THAT THE COVER FELL OFF OF THE BRAKE PEDAL. THE CONTACT STATED WAS CONCERNED OF THE HAZARD OF A PIN IN THE BRAKE PEDAL BEING KNOCKED OUT. THE VEHICLE WAS INSPECTED AND THE COVER WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 1000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10537527 — an unverified report by a vehicle owner.