Parking Brake The Sticker on this U-Haul 15 foot Truck says, "Engage the Parking Brake before turning off the Engine, otherwise UNCONTROLLED OPERATION OF VEHICLE may occur.". I pulled on the Parking Brake as the Sticker warned. With my foot off the Gas Pedal, at about 25 - 30 MPH the U-Haul Steered way to the right by itself, and drove onto the Right Curb. This was quite Frightening and Unexpected. Then it happened again later that day at just about 30 MPH, again with my foot off the Gas Pedal and Kind of Coasting into a small Town. Later that Night it happened again at about 25 -30 MPH and pulled to the right and almost into the right side ditch, on a two lane Highway. My Safety was at risk because I could have hit a Telephone Pole or have been steered into the right side ditch. IF it had happened, on a Multi-Lane Highway, I could have Hit a Vehicle in the Right Lane. Others are put at Risk, because anyone on a Sidewalk near the Right side Curb, Could have been Hit, by this Uncontrolled Steering. The U-Haul Regional Manager, Emily Noe said it had not been reported by anyone else. This U-Haul Truck had about 14K miles on it and is fairly new. I assume this U-Haul Truck had been Inspected, before being placed on the Road. There is the Yellow Sticker inside the Truck, with Black Letters that warn about pulling On the Parking Brake before Parking and shutting down the engine....which I did!!! I feel other U-Haul Customers should be warned before an Accident DOES occur. Better Yet this U-Haul Truck should be taken off the Road.
NHTSA complaint #11741946 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford E-450. The contact received notification of Customer Satisfaction Program: 24N03 (Hydro boost or Hydro max Power Steering Pressure and Jumper Line Replacement). The contact stated that while driving 70 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact downshifted the transmission from fifth to first gear to stop the vehicle. Additionally, the vehicle experienced a loss of power steering assist while turning. There was no warning light illuminated. The vehicle was towed to the dealer, where it was determined that the hydro boost power steering pressure and jumper line needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V097000 (Steering, Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 12,750.
NHTSA complaint #11621919 — an unverified report by a vehicle owner.
The brand new JAYCO GREWHAWK is making a whining sound from the chassis. I have not even driven it more than 50 miles. this vehicle needs to be recalled for whatever chassis issues or it could be transmission issues. I will take it back to FORD but this is really bad on ford to sell brand new RVs with such whining sound coming from the chassis. Please alert the new owners about the issues . thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11614740 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford E-450. The contact stated while parking the vehicle, the steering wheel and brake pedal became stiff, and the vehicle failed to slow down as intended. The contact stated that the brake pedal was continuously depressed for the vehicle to come to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering hose and fluids needed to be flushed and refilled. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 14,104.
NHTSA complaint #11603091 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford E-450. The contact had received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was taken to the dealer to be repaired under the recall. The contact stated that the recall repair was not performed; however, the dealer inspected the vehicle and informed the contact that the recall repair was not needed, and that the vehicle was good to be driven. The contact stated that while driving at an undisclosed speed, the power steering and the service brakes were inoperable. The contact stated that the steering failed to function as intended. Additionally, the contact stated that while depressing the brake pedal, the brakes failed to respond as needed. The contact was able to stop the vehicle. The vehicle was towed to Castle Ford in Michigan City. The vehicle was diagnosed with failed power steering connection line and a failed brake hydro boost unit. The vehicle was then repaired under NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that the failure occurred thirty days after the vehicle was serviced at the dealer and the dealer declined to complete the recall repair. The contact stated that the failure occurred while out of town. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 4,000.
NHTSA complaint #11564944 — an unverified report by a vehicle owner.
I am a mechanic at Huron Valley Ambulance. Ford has a recall that covers some of our Ambulances. Recall NO: 22S08 for the power steering lines coming apart. I have been having issues with the hoses coming apart even after the recall has been performed. The Ford dealer will not cover this repair after the recall has been done. This is a safety issue as both the steering and braking are effected. It is also time consuming and expensive to repair. I feel this recall is not correcting this problem and needs to be addressed.
NHTSA complaint #11558731 — an unverified report by a vehicle owner.
My RV is make from 2021 Ford E-450. The power steering fluid leaked out and hard to steer the RV, and lost break. Ford has a recall 2021E-450 under similar situation, but my Vin did not received any recall notice.
NHTSA complaint #11535359 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford E-450. The contact stated while driving 60 MPH, the steering wheel felt loose, and the vehicle was difficult to control. The check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated no failure was found, but the failure persisted. The vehicle was taken back to the dealer and the vehicle was repaired. The contact was unsure what was repairs were made or what parts were replaced. The failure persisted. The manufacturer was not contacted. The failure mileage was 3,000.
NHTSA complaint #11509828 — an unverified report by a vehicle owner.
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, again at our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO. Upon arrival that morning to drop the unit off for the recall repair, was turned away again & told I'd have to reschedule as they had a break-in overnight & their technicians' had some tools stolen & would not be working today & they would have the service manager call me to reschedule the appointment once again, which never happened. In March of 2022, we received the second recall notice, 22V089, advising to take it to the local Ford dealer for inspection & repair. I called the Ford Dealer, now Alpine Ford, in Pueblo, CO, several times having to leave a message without a return call. On April 6, 2022, I spoke with [XXX] in Service at Alpine Ford & was informed Alpine Ford would not do the recalls as the new owners refused to do them after purchasing the dealership & referred me to Camping World. I had an appointment at Camping World in Colorado Springs this same day & they contacted Ford Dealers in Pueblo, Colorado Springs, Canon City, & all refused to handle the recalls. I called Ford Corporate & expressed my displeasure with dealers failing to comply with recall notices causing safety concerns for use of the unit & was told the were not "refusing" to do the recalls just did not have any technicians or locations except maybe O'Mera Ford in Northglenn, CO, who might handle it, which is unacceptable as they are 2 hours & 100 miles away. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
NHTSA complaint #11508139 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford E-450. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The contact then stated that he had to apply pressure to the brake pedal to stop the vehicle. No warning light was illuminated. The contact was able to maneuver the vehicle off the roadway. The independent mechanic was notified and went out to diagnose the vehicle. The contact was informed that the steering hose failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that he received Manufacturer recall notification: 22S08 (Hydroboost or Hydromax Power Steering Pressure Line Inspection) however, the vehicle was inspected, and the contact was informed that the hose did not need to be replaced. The manufacturer was notified of the failure and the contact was provided a case number, but no additional assistance was provided. The failure mileage was approximately 3,200.
NHTSA complaint #11496999 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The contact stated that the vehicle was taken to the dealer where the vehicle was inspected however, while making a turn into a service station, the steering wheel became difficult to maneuver. No warning lights were illuminated. The contact then stated that she was directed to a leak coming from the vehicle. The contact notified the dealer, and the vehicle was towed to an independent mechanic where it was diagnosed that the hydro-boost power failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and covered the cost of the tow, but no further assistance was provided. The failure mileage was 4,826.
NHTSA complaint #11487034 — an unverified report by a vehicle owner.
2021 FORD E-450. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 22S08. THE CONSUMER REQUESTED ASSISTANCE LOCATING A DEALER WITHIN A REASONABLE DISTANCE TO PERFORM THE RECALL REPAIR.
NHTSA complaint #11485151 — an unverified report by a vehicle owner.
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. The contact stated while driving 30 MPH downhill, he was depressing the brake pedal however, the RV failed to stop as needed. The contact stated that he was towing a 2000 Jeep Wrangler during the failure and the brakes on the vehicle were also applied and caused the motorhome to stop. The contact stated no warning light was illuminated. The contact stated that the brakes and steering were inoperable. The motorhome was not drivable. The contact called the local dealer and made them aware of the failure but was informed they were unable to service a trailer that size. The dealer referred the contact to another repair shop. The motorhome was towed to repair shop and was informed the power steering hose needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 6,300. The contact stated that the vehicle was repaired and Ford paid for all of the expenses.
NHTSA complaint #11467764 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Numbers: 20V795000 (Engine) and 22V089000 (Steering, Service Brakes, Hydraulics) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available and Parts distribution disconnect respectively.
NHTSA complaint #11466381 — an unverified report by a vehicle owner.
Regarding the recall #22S08 Hydroboost or Hydromax power steering pressure line. We took our Motorhome in to have the recall addressed and for service before a planned camping trip. Apparantly the recall was worded "to inspect OR replace" and our vehicle was only inspected. On our ruined Mother's Day vacation, we were driving highway speeds at a downgrade coming into Nevada and lost all power steering which took our motorhome and trailer we were pulling off of the highway and dangerously close to falling off the highway and tumbling down a hill. We went to exit at the next offramp to look at the power steering issue and found that we also had no brakes. By downshifting, we were able to stop safely. There were no warning lights or signals, and no warning signs what so ever. The motorhome is currently being looked at and hopefully repaired at a Rush Truck Center in Las Vegas. Ford Motor Company and the original dealership have been notified. Our main concern is the word "OR" in the recall verbiage, which we blame Ford Motor Co. The problem is clearly this part must be replaced, not just inspected. A change in the verbiage literally will save lives. We really should have been dead on the side of the road, but we were lucky and are contemplating hiring a lawyer, as we feel that the unacceptable recall wording by Ford unneccessarily put our lives at risk. Our Ford Claim number is: CAS-36721973-S8H5X3
NHTSA complaint #11464223 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11460930 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11460679 — an unverified report by a vehicle owner.
I received a recall notice on this vehicle from Ford. Ford Recall 22S08 and NHTSA recall 22V089. Ford does not seem to be aware of this recall nor do you. The earliest Big Valley Ford in Stockton CA appointment I could get was 7/19/22. This is not acceptable based on safety
NHTSA complaint #11457855 — an unverified report by a vehicle owner.