Owners have filed 22 complaints
about the 2016 Ford E-450 with NHTSA between 2016 and 2025.
The largest single group is the body & structure.
Across this model's run it ranks 4 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the Ford E-450. 50 means typical for this
model; 100 means roughly double.
Severity — 100
27.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2016 Ford E-450
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
627.3%
Median failure at 10,600 miles
Other & Unspecified
313.6%
Median failure at 10,100 miles
Tires
29.1%
Median failure at 1,950 miles
Acceleration & Cruise Control
29.1%
2 crashes, 0 fires · median 141,000 mi
Brakes
29.1%
1 crashes, 0 fires · median 72,200 mi
Equipment & Accessories
14.5%
Median failure at 2,000 miles
Wheels
14.5%
Median failure at 1,900 miles
Suspension
14.5%
Median failure at 10,600 miles
Steering
14.5%
Median failure at 10,411 miles
Electrical System
14.5%
0 crashes, 1 fires
Transmission & Drivetrain
14.5%
1 crashes, 0 fires · median 15,500 mi
Engine & Cooling
14.5%
Median failure at 4,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
746.7%
10,000 – 24,999 miles
533.3%
100,000 – 149,999 miles
320.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2016peak 4Dec 2025
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 141,000 milesSarasota, FLCrash
VEHICLE SPEED CONTROL
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
NHTSA complaint #11707508 — an unverified report by a vehicle owner.
at 141,000 milesSarasota, FLCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
NHTSA complaint #11707508 — an unverified report by a vehicle owner.
at 141,000 milesSarasota, FLCrash
SERVICE BRAKES
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
NHTSA complaint #11707508 — an unverified report by a vehicle owner.
at 15,500 milesSt.paul, MNCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED WITHOUT ANY WARNING CRASHING INTO A MOBILE HOME. THE CONTACT STATED NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED AS A RESULT OF THE FAILURE THE VEHICLE HAS FAILED TO SHIFT FROM THE REVERSE POSITION. THE DEALER KAYSER AUTOMOTIVE GROUP (2303 WEST BELTLINE HIGHWAY, MADISON, WI 53713 (608)-271-6000) WAS CONTACTED FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AT A DEALER. THE FAILURE MILEAGE WAS 15,500.
NHTSA complaint #11144717 — an unverified report by a vehicle owner.
Highland Heights, KYFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT THE AUTOMATIC TRANSFER SWITCH CAUGHT FIRE. THE FIRE EXTINGUISHED ITSELF AND A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT CALLED AN UNKNOWN DEALER, BUT AN APPOINTMENT COULD NOT BE SCHEDULED FOR TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V598000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11039800 — an unverified report by a vehicle owner.
at 1,000 milesLexington, NC1 injured
UNKNOWN OR OTHER
WAS A PASSENGER IN FOREST RIVER MOTORHOME COMING BACK FROM SAVANNAH GEORGIA , STOPPED IN S.C. FOR FUELING . HEADING BACK HOME ( LEXINGTON NC) REMOVED MY SHOES HAD ON MY DIABETIC SOCKS ON JULY 28TH, HAD BOTH AC,S ON AND IT WAS 100 DEGREES OUTSIDE. GOT HOME WIFE NOTICED SOMETHING WRONG WITH MY LEFT FOOT. WENT TO THE VA HOSPITAL AND HAD SUFFERED SECOND DEGREE BURNS ON MY HEEL AND SIDE OF MY FOOT. I AM A DIABETIC AND HAVE NEUROPATHY IN MY FEET AND DID NOT NOTICE FLOOR BOARD WAS EXTREMELY HOT, I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. MY BURN BECAME INFECTED AND DOCTOR SAID I COULD HAVE LOST MY FOOT. FOREST RIVER NEVER HAD ANY WARNINGS THE FLOOR BECOMING EXTREMELY HOT.
NHTSA complaint #10945820 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 141,000 milesSarasota, FLCrash
VEHICLE SPEED CONTROL
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
NHTSA complaint #11707508 — an unverified report by a vehicle owner.
at 141,000 milesSarasota, FLCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
NHTSA complaint #11707508 — an unverified report by a vehicle owner.
at 141,000 milesSarasota, FLCrash
SERVICE BRAKES
The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and crashed into a parked U-Haul truck. There were no reported injuries, fire, airbag deployment, or police report filed. It was unknown if there were any warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact spoke with the rental company, who reversed the vehicle without incident. The contact stated that the rental employee was not operating the vehicle the same way when the failure occurred. The failure mileage was approximately 141,000. The insurance company was contacted, who would potentially obtain the black box.
NHTSA complaint #11707508 — an unverified report by a vehicle owner.
Lawrenceville, GA
STRUCTURE:BODY
Driver’s side extended towing mirror (Ford e450 Class C RV) began closing back toward door while on interstate at normal speed. I rolled down window to push it back out, and the arm extension and mirror fell down out of the “elbow joint” basically hanging by the electrical cord. Was able to exit interstate. Could not reinstall it. Had to tuck into cab door and wrap a pants belt around the arm and through the hand grip inside the door in order to get home. Dealer has ordered replacement mirror ETA 4 weeks or longer
NHTSA complaint #11423272 — an unverified report by a vehicle owner.
at 10,600 milesWells, ME
SUSPENSION
TL* THE CONTACT OWNS A 2016 FORD E-450 TRAILERED TO A 2016 COACHMEN LEPRECHAUN TRAVEL TRAILER. THE CONTACT STATED THAT THE FORD CHASSIS WAS UNABLE TO HANDLE THE WEIGHT OF THE RV. THE CONTACT STATED THAT THE SUSPENSION WAS NOT STURDY ENOUGH FOR THE WEIGHT OF THE RV. THE CONTACT SUBMITTED AN ONLINE COMPLAINT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 10,600.
NHTSA complaint #11415384 — an unverified report by a vehicle owner.
at 10,600 milesWells, ME
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 FORD E-450 TRAILERED TO A 2016 COACHMEN LEPRECHAUN TRAVEL TRAILER. THE CONTACT STATED THAT THE FORD CHASSIS WAS UNABLE TO HANDLE THE WEIGHT OF THE RV. THE CONTACT STATED THAT THE SUSPENSION WAS NOT STURDY ENOUGH FOR THE WEIGHT OF THE RV. THE CONTACT SUBMITTED AN ONLINE COMPLAINT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 10,600.
NHTSA complaint #11415384 — an unverified report by a vehicle owner.
at 10,411 milesWest Palm Beach, FL
STEERING
I PURCHASED THIS THOR MOTOR HOME FROM A DEALER ON 09/06/2019, USED OUR FIRST TRIP 260 MILES BOTH WAYS I HAVE FOUND A VERY DIFFICULT TIME ON KEEPING UNIT ON ROAD PROPERLY CONSTANTLY DRIFTING AND VERY FATIGUED IN DRIVING. AT CAMP SIGHT AN IDENTICAL 31W THOR 2018 OWNER STATED HE HAD SAME PROBLEM AN NEIGHBORS STATED THAT STABILIZER NEEDS TO BE REPLACED WITH A SAFETPLUS 31-140 UNIT AND NOW NO PROBLEM. HELP!!! I WOULD CONSIDER THIS TO BE A SAFETY ITEM THAT NEEDS CORRECTION. HIGHWAY 65MPH.
NHTSA complaint #11258842 — an unverified report by a vehicle owner.
at 15,500 milesSt.paul, MNCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED WITHOUT ANY WARNING CRASHING INTO A MOBILE HOME. THE CONTACT STATED NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED AS A RESULT OF THE FAILURE THE VEHICLE HAS FAILED TO SHIFT FROM THE REVERSE POSITION. THE DEALER KAYSER AUTOMOTIVE GROUP (2303 WEST BELTLINE HIGHWAY, MADISON, WI 53713 (608)-271-6000) WAS CONTACTED FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AT A DEALER. THE FAILURE MILEAGE WAS 15,500.
NHTSA complaint #11144717 — an unverified report by a vehicle owner.
Mason City, IA
STRUCTURE:BODY
NHTSA RECALL 17V550: METRO WORLDWIDE BUS VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING (GVWR) WHEN FULLY LOADED. THE MANUFACTURER'S PROPOSED REMEDY IS TO REMOVE SEATS UNTIL THE GVWR IS IN COMPLIANCE. THE MANUFACTURER OFFERED $1,500 PER SEAT REMOVED AS COMPENSATION. BUT REMOVING SEATS DRAMATICALLY REDUCES THE EFFECTIVENESS OF THE BUS FOR ITS INTENDED PURPOSE. IF WE KNEW THAT THE MANUFACTURER COULDN'T FOLLOW THROUGH ON THEIR PROMISE TO PROVIDE VEHICLES MEETING REQUIRED SPECIFICATION, METRO WORLDWIDE WOULD NOT HAVE BEEN CONSIDERED. WE BELIEVE THAT THE MANUFACTURER WAS NEGLIGENT AND IN VIOLATION OF THE LAW FOR IMPROPERLY BUILDING THE BUSES. THE DEALER, HOGLUND BUS, WAS ALSO NEGLIGENT FOR SELLING THE BUSES TO US THAT DID NOT COMPLY WITH NHTSA SAFETY STANDARDS. BOTH THE MANUFACTURER AND THE DEALER SHOULD BEAR THE RESPONSIBILITY OF REPLACING THE BUSES AT NO CHARGE. WE BELIEVE FULL BUS REPLACEMENT IS FAIR BECAUSE IF WE WANTED 16, 18 OR 20 PASSENGER BUSES, WE COULD HAVE GOTTEN THEM CHEAPER FROM OTHER MANUFACTURERS THAN THE 22 PASSENGER BUSES METRO WORLDWIDE PROMISED.
NHTSA complaint #11074293 — an unverified report by a vehicle owner.
Mason City, IA
STRUCTURE:BODY
NHTSA RECALL 17V550: METRO WORLDWIDE BUS VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING (GVWR) WHEN FULLY LOADED. THE MANUFACTURER'S PROPOSED REMEDY IS TO REMOVE SEATS UNTIL THE GVWR IS IN COMPLIANCE. THE MANUFACTURER OFFERED $1,500 PER SEAT REMOVED AS COMPENSATION. BUT REMOVING SEATS DRAMATICALLY REDUCES THE EFFECTIVENESS OF THE BUS FOR ITS INTENDED PURPOSE. IF WE KNEW THAT THE MANUFACTURER COULDN'T FOLLOW THROUGH ON THEIR PROMISE TO PROVIDE VEHICLES MEETING REQUIRED SPECIFICATION, METRO WORLDWIDE WOULD NOT HAVE BEEN CONSIDERED. WE BELIEVE THAT THE MANUFACTURER WAS NEGLIGENT AND IN VIOLATION OF THE LAW FOR IMPROPERLY BUILDING THE BUSES. THE DEALER, HOGLUND BUS, WAS ALSO NEGLIGENT FOR SELLING THE BUSES TO US THAT DID NOT COMPLY WITH NHTSA SAFETY STANDARDS. BOTH THE MANUFACTURER AND THE DEALER SHOULD BEAR THE RESPONSIBILITY OF REPLACING THE BUSES AT NO CHARGE. WE BELIEVE FULL BUS REPLACEMENT IS FAIR BECAUSE IF WE WANTED 16, 18 OR 20 PASSENGER BUSES, WE COULD HAVE GOTTEN THEM CHEAPER FROM OTHER MANUFACTURERS THAN THE 22 PASSENGER BUSES METRO WORLDWIDE PROMISED.
NHTSA complaint #11074291 — an unverified report by a vehicle owner.
West Burlington, IA
STRUCTURE:BODY
VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING WHEN FULLY LOADED. METROWORLDWIDE BUS NHTSA RECALL 17V 550 THE MANUFACTURES REMEDY GIVEN TO US IS TO REMOVE 6 SEATS FROM A 20 PASSENGER BUS. OR PAY AN ESTIMATE COST TO US OF 17 THOUSAND DOLLARS TO REPLACE THE BUS. THE BUS CANNOT BE USE FOR THE PURPOSE IT WAS PURCHASED FOR. WE FEEL THE MANUFACTURE WAS NEGLIGENT FOR IMPROPERLY BUILDING THE BUS AND THE DEALER HOGLUND BUS WAS NEGLIGENT FOR SELLING THE BUS TO US AND THAT THEY SHOULD BARE THE RESPONSIBILTIY OF REPLACING THE BUS AT NO CHARGE.
NHTSA complaint #11074015 — an unverified report by a vehicle owner.
Burlington, IA
STRUCTURE:BODY
VEHICLE EXCEEDS GROSS VEHICLE WEIGHT RATING WHEN FULLY LOADED. METRO WORLDWIDE BUS NHTSA RECALL 17V THE MANUFACTURES REMEDY GIVEN TO US IS TO REMOVE 6 SEATS FROM A 20 PASSENGER BUS. OR PAY AN ESTIMATE COST TO US OF 17 THOUSAND DOLLARS TO REPLACE THE BUS. THE BUS CANNOT BE USED FOR THE PURPOSE IT WAS PURCHASED FOR. WE FEEL THE MANUFACTURE WAS NEGLIGENT FOR IMPROPERLY BUILDING THE BUS AND THE DEALER HOGLUND BUS WAS NEGLIGENT FOR SELLING THE BUS THAT DONE NOT MEET NHTSA SAFTY STANDARDS. WE FEEL THAT THEY SHOULD BARE THE RESPONDIBILTY OF REPLACING THE BUS AT NO CHARGE
NHTSA complaint #11074027 — an unverified report by a vehicle owner.
at 19,200 milesPurvis, MS
UNKNOWN OR OTHER
PROBLEM IS WITH WINNEBAGO ASPECT MOTORHOME ATTACHED TO THE E 450. THE AUTOMATIC TRANSFER SWITCH ALMOST CAUGHT FIRE(SMOKED) LAST WEEK. THIS PROBLEM WAS COVERED BY NHTSA 16V-598. I TOOK IT TO THE WINNEBAGO FACTORY IN SEPTEMBER OF 2016 TO GET IT RETORQUED. THIS COULD HAVE CAUSED A FIRE WHILE WE WERE SLEEPING. IT WAS HOOKED UP TO CAMPGROUND ELECTRIC POWER WHEN IT OCCURRED AND WAS PROTECTED BY A SURGE SUPPRESSOR.
NHTSA complaint #11043688 — an unverified report by a vehicle owner.
Highland Heights, KYFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT THE AUTOMATIC TRANSFER SWITCH CAUGHT FIRE. THE FIRE EXTINGUISHED ITSELF AND A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT CALLED AN UNKNOWN DEALER, BUT AN APPOINTMENT COULD NOT BE SCHEDULED FOR TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V598000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11039800 — an unverified report by a vehicle owner.
at 2,000 milesCrown Point, IN
TIRES
BOUGHT 2016 THOR FOUR WINDS MODEL VIN [XXX] 8-3-2015 NEW. TOOK IT OUT ON THE FIRST ROAD TRIP OCT 2015 AND HAD A FLAT TIRE DUE TO IMPROPER INSTALLATION OF MUD FLAPS BY CAMPLAND RV. HAD TO ARGUE WITH CAMPLAND AND THOR TO GET THE TIRE COVERED. THIS ENDED UP COSTING ME TIME, MONEY AND LOSE OF USE. I HAD TO PAY FOR THE NEW TIRE AND PAY TO HAVE IT MOUNTED. I COMPLAINED THAT THE OTHER TIRES WERE DAMAGED FROM THE RUBBING AND LOSING AIR. THEY WOULD NOT REPLACE THE OTHER TIRE DAMAGED FROM THE RUBBING OF THE DAMAGED TIRE. FILED A CLAIM FOR TIRE 11-20-2015 229.79 12-3-2015 +99 MOUNT 12-3-2015 COMPLAINED TO CAMPLAND AND THOR MOTOR COACH ABOUT CAMPER LEAK AND TIRE ISSUES AGAIN LOSING AIR CAMPLAND SET TIRES TO MFG SPECS. NOTHING WAS DONE ABOUT THE TIRES. TOOK RV OUT ON ANOTHER TRIP OCT 2016 CHECKED TIRE PSI UPON RETURN TRIP BECAUSE TIRES LOOKED LOW. HAD A TIRE COMPANY AIR UP THE TIRES IN ALABAMA. UPON THE RETURN TRIP HOME HAD A TIRE BLOW OUT ON THE INTERSTATE. CONTACTED CAMPLAND, FORD, MICHELIN, FORD FREEWAY FORD. I TOLD THEM I DID NOT FEEL SAFE DRIVING THE RV WITH BAD TIRES AND I ASKED FOR THEM TO BE REPLACED. TOOK RV TO DISCOUNT TIRE, AND THEY RECOMMENDED REPLACEMENT. TIRE HAD LESS THAN 4,000 MILES. FORD TOWED THE RV TO FREELAND FORD TO FIX THE BLOW OUT AND FIX THE REST OF THE TIRES. THE RV WAS DOWN FROM OCT 2016-JAN 10 2017. THE RESULTS WERE SLOW AND NO ONE WANTED TO TAKE ACCOUNTABILITY FOR THE BAD TIRES LOSING AIR. EVERYONE WANTS TO KEEP POINTING FINGERS, BUT NOTHING GETS DONE. FINALLY REPLACED THE BLOWN OUT TIRE AND TIGHTENED THE VALUE STEMS. UPON TOWING THE TOWING COMPANY DID NOT LEAVE THE AXLE FREELAND HAD TO REPLACE THE AXLE FROM TOWING. GOT THE RV BACK AND COMPLAINED AGAIN THAT TIRES WERE LOSING AIR. MAY 1 2017 WENT TO TAKE RV OUT FOR NEXT TRIP IT HAS 6,000 MILES ON IT AND IT HAS FLAT TIRES AGAIN. CALLED CAMPLAND, FORD, MICHELIN, FREEWAY FORD, AGAIN NO ONE WANTS TO TAKE RESPONSIBILITY TO REPLACE THE DAMAGED TIRES THAT LOSE AIR STILL. PROBLEMS SINCE 2015 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
NHTSA complaint #10983592 — an unverified report by a vehicle owner.
at 2,000 milesCrown Point, IN
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
BOUGHT 2016 THOR FOUR WINDS MODEL VIN [XXX] 8-3-2015 NEW. TOOK IT OUT ON THE FIRST ROAD TRIP OCT 2015 AND HAD A FLAT TIRE DUE TO IMPROPER INSTALLATION OF MUD FLAPS BY CAMPLAND RV. HAD TO ARGUE WITH CAMPLAND AND THOR TO GET THE TIRE COVERED. THIS ENDED UP COSTING ME TIME, MONEY AND LOSE OF USE. I HAD TO PAY FOR THE NEW TIRE AND PAY TO HAVE IT MOUNTED. I COMPLAINED THAT THE OTHER TIRES WERE DAMAGED FROM THE RUBBING AND LOSING AIR. THEY WOULD NOT REPLACE THE OTHER TIRE DAMAGED FROM THE RUBBING OF THE DAMAGED TIRE. FILED A CLAIM FOR TIRE 11-20-2015 229.79 12-3-2015 +99 MOUNT 12-3-2015 COMPLAINED TO CAMPLAND AND THOR MOTOR COACH ABOUT CAMPER LEAK AND TIRE ISSUES AGAIN LOSING AIR CAMPLAND SET TIRES TO MFG SPECS. NOTHING WAS DONE ABOUT THE TIRES. TOOK RV OUT ON ANOTHER TRIP OCT 2016 CHECKED TIRE PSI UPON RETURN TRIP BECAUSE TIRES LOOKED LOW. HAD A TIRE COMPANY AIR UP THE TIRES IN ALABAMA. UPON THE RETURN TRIP HOME HAD A TIRE BLOW OUT ON THE INTERSTATE. CONTACTED CAMPLAND, FORD, MICHELIN, FORD FREEWAY FORD. I TOLD THEM I DID NOT FEEL SAFE DRIVING THE RV WITH BAD TIRES AND I ASKED FOR THEM TO BE REPLACED. TOOK RV TO DISCOUNT TIRE, AND THEY RECOMMENDED REPLACEMENT. TIRE HAD LESS THAN 4,000 MILES. FORD TOWED THE RV TO FREELAND FORD TO FIX THE BLOW OUT AND FIX THE REST OF THE TIRES. THE RV WAS DOWN FROM OCT 2016-JAN 10 2017. THE RESULTS WERE SLOW AND NO ONE WANTED TO TAKE ACCOUNTABILITY FOR THE BAD TIRES LOSING AIR. EVERYONE WANTS TO KEEP POINTING FINGERS, BUT NOTHING GETS DONE. FINALLY REPLACED THE BLOWN OUT TIRE AND TIGHTENED THE VALUE STEMS. UPON TOWING THE TOWING COMPANY DID NOT LEAVE THE AXLE FREELAND HAD TO REPLACE THE AXLE FROM TOWING. GOT THE RV BACK AND COMPLAINED AGAIN THAT TIRES WERE LOSING AIR. MAY 1 2017 WENT TO TAKE RV OUT FOR NEXT TRIP IT HAS 6,000 MILES ON IT AND IT HAS FLAT TIRES AGAIN. CALLED CAMPLAND, FORD, MICHELIN, FREEWAY FORD, AGAIN NO ONE WANTS TO TAKE RESPONSIBILITY TO REPLACE THE DAMAGED TIRES THAT LOSE AIR STILL. PROBLEMS SINCE 2015 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
NHTSA complaint #10983592 — an unverified report by a vehicle owner.
at 1,900 milesSavannah, GA
WHEELS
BLOWOUT ON LT225/75R16 MICHELIN TIRE ON 2017 THOR MOTORHOME. VIN NUMBER [XXX] . ONLY 2075 MILES ON VEHICLE AND TIRE. DOT 83JH 00YX 115/112.. READ IN MOTORHOME MAGAZINE THAT THIS HAS HAPPENED TO OTHERS. 3 ON ONE MOTORHOME. RIDING ON HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10978755 — an unverified report by a vehicle owner.
at 1,900 milesSavannah, GA
TIRES
BLOWOUT ON LT225/75R16 MICHELIN TIRE ON 2017 THOR MOTORHOME. VIN NUMBER [XXX] . ONLY 2075 MILES ON VEHICLE AND TIRE. DOT 83JH 00YX 115/112.. READ IN MOTORHOME MAGAZINE THAT THIS HAS HAPPENED TO OTHERS. 3 ON ONE MOTORHOME. RIDING ON HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10978755 — an unverified report by a vehicle owner.
at 1,000 milesLexington, NC1 injured
UNKNOWN OR OTHER
WAS A PASSENGER IN FOREST RIVER MOTORHOME COMING BACK FROM SAVANNAH GEORGIA , STOPPED IN S.C. FOR FUELING . HEADING BACK HOME ( LEXINGTON NC) REMOVED MY SHOES HAD ON MY DIABETIC SOCKS ON JULY 28TH, HAD BOTH AC,S ON AND IT WAS 100 DEGREES OUTSIDE. GOT HOME WIFE NOTICED SOMETHING WRONG WITH MY LEFT FOOT. WENT TO THE VA HOSPITAL AND HAD SUFFERED SECOND DEGREE BURNS ON MY HEEL AND SIDE OF MY FOOT. I AM A DIABETIC AND HAVE NEUROPATHY IN MY FEET AND DID NOT NOTICE FLOOR BOARD WAS EXTREMELY HOT, I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. MY BURN BECAME INFECTED AND DOCTOR SAID I COULD HAVE LOST MY FOOT. FOREST RIVER NEVER HAD ANY WARNINGS THE FLOOR BECOMING EXTREMELY HOT.
NHTSA complaint #10945820 — an unverified report by a vehicle owner.
at 3,400 milesBellmore, NY
SERVICE BRAKES, HYDRAULIC:FLUID
TL* THE CONTACT OWNS A 2016 FORD E-450. WHEN ATTEMPTING TO HAVE THE BRAKE FLUID SERVICE PERFORMED, IT WAS DISCOVERED THAT THE RESERVOIR CAP INDICATED DOT 3 BRAKE FLUID WAS IN THE VEHICLE. THE OWNER'S MANUAL INDICATED THAT THE BRAKE FLUID FOR THAT VEHICLE WAS TYPE DOT 4 BRAKE FLUID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT SERVICED DUE TO THE CONFUSION. THE CONTACT WAS CONCERNED THAT DUE TO THE TWO DIFFERENT TYPES OF BRAKE FLUID LABELING, IT COULD POTENTIALLY CAUSE A BRAKE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE BRAKE FLUID TYPE WAS UNKNOWN, BUT WOULD CALL THE CONTACT BACK WITH AN ANSWER. THE FAILURE MILEAGE WAS 3,400.
NHTSA complaint #10923857 — an unverified report by a vehicle owner.
Midland, VA
UNKNOWN OR OTHER
THOR MOTOR COACH SOLD ME A 2016 FOUR WINDS CLASS C MODEL 23U MOTOR HOME WITH A CLASS IV HITCH THAT IS NOT SAFE FOR THE STATED CAPACITY OF 8,000 POUNDS. IF THE HITCH IS USED IN THE STATED 8,000 POUND CAPACITY, THE HITCH WILL FAIL AND CAUSE AN ACCIDENT. FORD MOTOR COMPANY MAKES THE E450 CHASSIS THAT THE MOTOR HOME BODY IS MOUNTED ON. FORD STATES THAT THE TONGUE WEIGHT FOR A PROPERLY LOADED 8,000 POUND TRAILER SHOULD BE IN THE RANGE OF 800 TO 1,200 POUNDS (10% TO 15%). THOR MOTOR COACH HAS DE-RATED THE HITCH CAPACITY TO 500 POUNDS WHICH RESULTS IN A MAXIMUM SAFE HITCH RATING OF 5,000 POUNDS. IT IS MY UNDERSTANDING THAT IF I AM TO HAVE A SAFE TOW WITH AN 8,000 POUND TRAILER, I WILL NEED A MINIMUM OF 800 POUNDS ON THE HITCH WHICH MAY LEAD TO A SUBSTANTIAL AND SERIOUS MECHANICAL FAILURE. THOR MOTOR COACH ADVERTISES THE HITCH AS 8,000 POUNDS WHICH MAY DIRECTLY LEAD TO UNSAFE TOWING. I AM CONCERNED THAT MANY MOTOR HOME OWNERS WILL RELY ON THE THOR MOTOR COACH STATEMENT FOR AN 8,000 POUND HITCH AND SERIOUSLY OVERLOAD THE SUPPLIED HITCH. IT IS MY UNDERSTANDING THAT ABOUT 4,500 PEOPLE DIED IN TOWING RELATED ACCIDENTS BETWEEN 2002 AND 2012. I AM ATTACHING A PICTURE OF THE ACTUAL HITCH RATING PLATE. I RECOMMEND THAT THOR MOTOR COACH QUIT ADVERTISING THE HITCH AT 8,000 POUNDS DUE THE ACCIDENT PRONE TOWING CONDITION THIS CREATES.
NHTSA complaint #10891901 — an unverified report by a vehicle owner.
at 4,000 milesWilmington, DE
ENGINE
HESITATION/NO POWER AFTER MAKING A TURN, PRIMARILY A LEFT-HAND BUT HAS HAPPENED ALSO AFTER A RIGHT-HAND TURN. THE ENGINE HAS NEVER STALLED OR DISPLAYED FAULT CODES OR A CHECK ENGINE LIGHT ON THE DASH. FORD HAS CHECKED FOR THIS CONDITION.
NHTSA complaint #10855283 — an unverified report by a vehicle owner.