2007 Ford Escape Hybrid fuel system problems

HYBRID PROPULSION SYSTEM

The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle failed to respond as needed, nearly causing a crash. There was no warning light illuminated. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA complaint #11603752 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the message "Service Engine Now” was displayed. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hybrid propulsion system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 227,000.

NHTSA complaint #11589638 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.

NHTSA complaint #11164099 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING 20 MPH, A HIGH ENGINE TEMPERATURE MESSAGE APPEARED ON THE INSTRUMENT PANEL AND A LOUD BOOM SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE STALLED AND WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE'S HYBRID COOLANT PUMP AND FAN FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. ...UPDATED 07/13/16

NHTSA complaint #10873238 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE CONTACT HAD THE VEHICLE REPAIRED UNDER THE RECALL CAMPAIGN AND THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 68 MPH, THE STOP SAFELY NOW WARNING LIGHTS ILLUMINATED AND THE ENTIRE VEHICLE SEIZED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000.

NHTSA complaint #10788013 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING AT 45 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO ELECTRIC MODE. THE VEHICLE STARTED TO LOSE POWER WHEN THE FAILURE OCCURRED. THE FAILURE RECURRED AND THE CONTACT WOULD HAVE TO SHUT OFF THE ENGINE AND RESTART IT TO INITIATE BACK INTO FUEL MODE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE VENT DOOR THAT COOLS THE MAIN BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 117,000.

NHTSA complaint #10716035 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

PICKED UP MY CAR FROM DEALERSHIP, (RECALLED) ELECTRONIC COOLANT PUMP REPLACED. HAVING DEALT WITH THE "STALL-LIKE CONDITION" DESCRIBED IN THE SAFETY RECALL NOTICE 14S19 / NHTSA RECALL 14V-526, I WAS EXPECTING THE NEWLY INSTALLED WATER PUMP TO AFFECT MY CAR'S RECENT PERFORMANCE. FIFTEEN MINUTES FROM THE DEALERSHIP, GOING 65 MPH ON THE FREEWAY, THE PULL OVER SAFELY NOW MESSAGE FLASHED. AND THEN MY CAR STALLED. MAKES ME WONDER IF THE SAFETY RECALL LISTED THE WRONG REPLACEMENT PART.

NHTSA complaint #10703451 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL*THE CONTACT OWNS 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE JERKED AND STALLED. IN ADDITION, THE CONTACT STATED THAT PULL OVER WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 71,000.

NHTSA complaint #10693005 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

2007 FORD ESCAPE HYBRID CONSUMER IS SEEKING REIMBURSEMENT *CN THAT CONSUMER STATED SHE LOST POWER WHILE DRIVING ON THE FREEWAY. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. SHE CALLED HER LOCAL DEALER, WHERE SHE WAS INFORMED PART OF THE SERVICE SHE HAD DONE ON HER VEHICLE IN OCTOBER 2011, WAS IN FACT COVERED. THE CONSUMER STATED THERE WAS AN ISSUE WITH THE HYBRID SYSTEM.

NHTSA complaint #10662785 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A CHIME SOUNDED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONICS SYSTEM OVERHEATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10667173 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

ON A TRIP FROM CINCINNATI OH TO BLOOMINGTON IN, ROUGHLY 140 MILES, THE CHECK ENGINE LIGHT CAME ON SEVERAL TIMES WITH NO APPARENT DRIVEABILITY ISSUES. THE RETURN TRIP A FEW HOURS LATER, HOWEVER, ON A BUSY HIGHWAY AT 75 MPH THE VEHICLE SUDDENLY LOST POWER SHOWING THE MESSAGE "PULL OVER SAFELY IMMEDIATELY". IT WAS DIFFICULT TO NAVIGATE TO THE SHOULDER WITHOUT POWER, AND VERY FRIGHTENING. AFTER A FEW MINUTES I WAS ABLE TO START AND RUN THE VEHICLE AGAIN FOR ABOUT 10 MINUTES BEFORE EXPERIENCING THE POWER LOSS AGAIN. AFTER A TOW AND OIL CHANGE I WAS SENT ON MY WAY ONLY TO HAVE THE SAME ISSUE AGAIN SEVERAL TIMES BEFORE GETTING ANOTHER TOW ALL THE WAY HOME. THIS HAS HAPPENED SEVERAL TIMES SINCE, ONLY AT HIGHWAY SPEEDS, ALWAYS DANGEROUS AND SCARY. THE DEALER IS REPLACING THE MERC PUMP AND A COUPLE OTHER ITEMS FOR A COST OF OVER 1200.00. THIS SHOULD BE A RECALL ISSUE--SO MANY COMPLAINTS ALREADY LODGED AND SUCH A DANGEROUS SITUATION.

NHTSA complaint #10627427 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VEHICLE DISPLAYED "STOP SAFELY NOW" MESSAGE ALONG WITH AN AUDIBLE CHIME AND A RED TRIANGLE WITH EXCLAMATION POINT SYMBOL. THE GAS ENGINE SHUT DOWN AND THE VEHICLE LOST POWER COASTING FROM HIGHWAY SPEED TO AROUND 35 MPH. THE VEHICLE REMAINED UNDER HYBRID ELECTRIC POWER ALLOWING ME TO MOVE TO THE SIDE OF THE ROAD. MY VEHICLE IS AROUND 7.5 YEARS OLD AND HAS 89,000 MILES. I RESEARCHED THIS ISSUE AND IT APPEARS TO HAVE OCCURRED WITH SEVERAL OF THESE TYPE VEHICLES. THE DEALERSHIP REPORTED THAT THEY RETRIEVED ERROR CODES P1AOD, P0A3E, B139. THE DEALERSHIP SAYS THAT IT REQUIRES REPLACEMENT OF THE HYBRID DRIVE TRAIN MOTOR ELECTRONICS COOLING SYSTEM (MECS) WATER PUMP (PART# 5M6Z8C419A) AND (PART# AL8Z19E66F). THERE IS A TECHNICAL SERVICE BULLETIN (TSB) 08-24-5 THAT SEEMS TO RELATE TO SIMILAR PROBLEMS. THE PROBLEM IS NOT COVERED BY THE MANUFACTURER 8 YEAR /100,000 MILE HYBRID WARRANTY ACCORDING TO FORD CUSTOMER RELATIONS DESPITE BOTH PARTS BEING PART OF THE HYBRID DRIVE SYSTEM.

NHTSA complaint #10564654 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I WAS DRIVING ON THE FREEWAY WHEN THE ENGINE SHUT OFF AND 'MASTER VEHICLE ELECTRICAL HAZRARD WARNING LAMP' CAME ON. FORTUNATELY I ONLY HAD TO CROSS ONE LANE IN MODEST TRAFFIC. THE OWNER'S MANUAL INSTRUCTIONS STATE 'STOP THE VEHICLE, SHIFT TO PARK, TURN THE KEY TO OFF POSITION AND ATTEMPT TO RESTART THE VEHICLE. IF THE FAULT REMAINS, THE VEHICLE MAY REQUIRE RESETTING THE SHUT-OFF SWITCHES.' FOLLOWING THE INSTRUCTIONS, I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING WITHOUT RESETTING ANY SWITCHES. THE WARNING LIGHT REMAINED OFF AND HAS NOT COME BACK ON AGAIN. I HAVE SHEDULED AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER. IN THE MEAN TIME I HAVE SEARCHED THE WEB FOR DRIVERS WITH SIMILIAR EXPERIENCES AND HAVE COME ACROSS QUITE A FEW. I PERSONALLY DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN SHUT OFF WITHOUT WARNING, ESPECIALLY ON A BUSY HIGHWAY. THE FACT THAT FORD HAS INSTRUCTIONS IN THE OWNERS MANUAL FOR 'RESETTING THE FUEL PUMP/HIGH VOLTAGE SHUT OFF SWITCHES' IS ALARMING IN ITSELF ESSENTIALLY I CAN BE TRAVELING IN URBAN RUSH HOUR TRAFFIC AND A COMPUTER CAN DECIDE TO SHUT OFF THE ENGINE. I URGE YOU TO REQUIRE FORD TO ADDRESS THIS DEFECT.

NHTSA complaint #10459163 — an unverified report by a vehicle owner.